Microsoft Limited

Digital Disrupt with Microsoft Cloud

Digital Disrupt with Microsoft Cloud a six-week engagement designed to accelerate business transformation for Public Sector organisations. Harnessing the power of Microsoft Cloud, identifying highest impact digital transformation scenarios through a research and envisioning phase, receive a targeted roadmap and move forward with a framework for delivering cloud-enabled digital innovation.

Features

  • Accelerated, six-week engagement
  • Identify your highest impact digital transformation scenarios
  • Research phase to get to the heart of your organisation
  • Envisioning phase feeds into a targeted innovation roadmap
  • Delivers an accelerated framework for digital innovation activities
  • Tailored pilots and POCs to help prove business benefit
  • Azure, Office 365 or Dynamics 365 resources not included

Benefits

  • Accelerates business transformation
  • Deliver new, more efficient services
  • Increase Productivity
  • Improved citizen engagement and satisfaction
  • Drive more cost-effective processes and activities
  • Become a digital leader in your sector

Pricing

£1120 to £2478.82 per person per day

Service documents

G-Cloud 10

347167463919485

Microsoft Limited

David Russell

01189092849

msukservices@microsoft.com

Planning

Planning
Planning service Yes
How the planning service works Microsoft Services provides a range of planning and implementation services across the lifecycle. Helping our customers ideate and define requirements, Design, Plan, Build, Test, Migrate and Implement cloud platforms and services. Microsoft Services' unique connection with the product groups and our global expertise enable us to help organisations with their movement to the cloud and how best to leverage the Microsoft cloud platforms and integrate with on-premise platforms. Our focus in Microsoft Services is to help our customers leverage their Microsoft platform to digitally transform in terms of: a) Citizen experiences, b) Employee empowerment, c) Operational efficiencies, and d) Create new products and services. Our objective and motivation is clear; to drive value and adoption from our cloud platforms and help our customers get there as quickly and efficiently as possible, whilst ensuring the change is an enduring capability through user adoption and operational readiness.
Planning service works with specific services Yes
Hosting or software services the planning service works with
  • Azure
  • Office 365
  • Dynamics 365

Training

Training
Training service provided Yes
How the training service works Microsoft Services provide training in two respects. 1) User Adoption and Change Management - these services are to deal with the cultural, motivation and reinforcement of changing behaviours to help drive adoption and value from the digital change. 2) Operational Readiness - Microsoft Services provide access to training materials and operational readiness sessions to ensure that your staff or 3rd parties are able to maintain the health of the platform.
Training is tied to specific services Yes
Services the training service works with
  • Azure
  • Office 365
  • Dynamics 365

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Microsoft Services provides a range of planning and implementation services across the lifecycle. Helping our customers ideate and define requirements, Design, Plan, Build, Test, Migrate and Implement cloud platforms and services. Microsoft Services' unique connection with the product groups and our global expertise enable us to help organisations with their movement to the cloud and how best to leverage the Microsoft cloud platforms and integrate with on-premise platforms. Our focus in Microsoft Services is to help our customers leverage their Microsoft platform to digitally transform in terms of: a) Citizen experiences, b) Employee empowerment, c) Operational efficiencies, and d) Create new products and services. Our objective and motivation is clear; to drive value and adoption from our cloud platforms and help our customers get there as quickly and efficiently as possible, whilst ensuring the change is an enduring capability through user adoption and operational readiness
Setup or migration service is for specific cloud services Yes
List of supported services
  • Azure
  • Office 365
  • Dynamics 365

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works Depending on the requirements of the Authority, Microsoft Services will undertake QA and performance testing as appropriate to the project. For a given program of work our Statements of Work define the quality assurance and the associated acceptance criteria for the deliverables and outcomes. These are typically agreed with the customer depending on the nature of the scope. Performance testing is also defined as part of the Statement of Work, where we agree with the customer what the measures should be, how these are validated and the dependencies.

Security testing

Security testing
Security services Yes
Security services type
  • Security strategy
  • Security design
  • Cyber security consultancy
  • Security incident management

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported Hosting or software provided by your organisation
How the support service works Microsoft services provides support via our premier or Unified Support offerings, that provides both proactive, reactive and technical account management for the Microsoft products, platforms and tools.

Service scope

Service scope
Service constraints Azure, Office 365 or Dynamics 365 resources are not included with this service, and are to be purchased separately. Constraints may apply to the scope of work agreed with the Authority. These will be clearly documented in the Call-Off contract.

User support

User support
Email or online ticketing support Yes, at extra cost
Support response times As part of our Microsoft and Unified support Services we offer the following expected support response times.

Sev A: 1 hour or less for initial response (Includes weekends)
Sev B: 2 hours or less for initial response (Business Hours only)
Sev C: 4 hours or less for initial response (Business Hours only)
.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Support levels As part of our Microsoft and Unified support Services we offer the following expected support response times.

Sev A: 1 hour or less for initial response (Includes weekends)
Sev B: 2 hours or less for initial response (Business Hours only)
Sev C: 4 hours or less for initial response (Business Hours only)

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £1120 to £2478.82 per person per day
Discount for educational organisations No

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Service definition document pdf document: Terms and conditions
Service documents
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