Digital Disrupt with Microsoft Cloud
Digital Disrupt with Microsoft Cloud a six-week engagement designed to accelerate business transformation for Public Sector organisations. Harnessing the power of Microsoft Cloud, identifying highest impact digital transformation scenarios through a research and envisioning phase, receive a targeted roadmap and move forward with a framework for delivering cloud-enabled digital innovation.
Features
- Accelerated, six-week engagement
- Identify your highest impact digital transformation scenarios
- Research phase to get to the heart of your organisation
- Envisioning phase feeds into a targeted innovation roadmap
- Delivers an accelerated framework for digital innovation activities
- Tailored pilots and POCs to help prove business benefit
- Azure, Office 365 or Dynamics 365 resources not included
Benefits
- Accelerates business transformation
- Deliver new, more efficient services
- Increase Productivity
- Improved citizen engagement and satisfaction
- Drive more cost-effective processes and activities
- Become a digital leader in your sector
Pricing
£1,120 to £2,478.82 a person a day
Service documents
Request an accessible format
Framework
G-Cloud 10
Service ID
3 4 7 1 6 7 4 6 3 9 1 9 4 8 5
Contact
Microsoft Limited
Linzi Bannister
Telephone: 01189093533
Email: msukservices@microsoft.com
Planning
- Planning service
- Yes
- How the planning service works
- Microsoft Services provides a range of planning and implementation services across the lifecycle. Helping our customers ideate and define requirements, Design, Plan, Build, Test, Migrate and Implement cloud platforms and services. Microsoft Services' unique connection with the product groups and our global expertise enable us to help organisations with their movement to the cloud and how best to leverage the Microsoft cloud platforms and integrate with on-premise platforms. Our focus in Microsoft Services is to help our customers leverage their Microsoft platform to digitally transform in terms of: a) Citizen experiences, b) Employee empowerment, c) Operational efficiencies, and d) Create new products and services. Our objective and motivation is clear; to drive value and adoption from our cloud platforms and help our customers get there as quickly and efficiently as possible, whilst ensuring the change is an enduring capability through user adoption and operational readiness.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- Azure
- Office 365
- Dynamics 365
Training
- Training service provided
- Yes
- How the training service works
- Microsoft Services provide training in two respects. 1) User Adoption and Change Management - these services are to deal with the cultural, motivation and reinforcement of changing behaviours to help drive adoption and value from the digital change. 2) Operational Readiness - Microsoft Services provide access to training materials and operational readiness sessions to ensure that your staff or 3rd parties are able to maintain the health of the platform.
- Training is tied to specific services
- Yes
- Services the training service works with
-
- Azure
- Office 365
- Dynamics 365
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Microsoft Services provides a range of planning and implementation services across the lifecycle. Helping our customers ideate and define requirements, Design, Plan, Build, Test, Migrate and Implement cloud platforms and services. Microsoft Services' unique connection with the product groups and our global expertise enable us to help organisations with their movement to the cloud and how best to leverage the Microsoft cloud platforms and integrate with on-premise platforms. Our focus in Microsoft Services is to help our customers leverage their Microsoft platform to digitally transform in terms of: a) Citizen experiences, b) Employee empowerment, c) Operational efficiencies, and d) Create new products and services. Our objective and motivation is clear; to drive value and adoption from our cloud platforms and help our customers get there as quickly and efficiently as possible, whilst ensuring the change is an enduring capability through user adoption and operational readiness
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- Azure
- Office 365
- Dynamics 365
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Depending on the requirements of the Authority, Microsoft Services will undertake QA and performance testing as appropriate to the project. For a given program of work our Statements of Work define the quality assurance and the associated acceptance criteria for the deliverables and outcomes. These are typically agreed with the customer depending on the nature of the scope. Performance testing is also defined as part of the Statement of Work, where we agree with the customer what the measures should be, how these are validated and the dependencies.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security design
- Cyber security consultancy
- Security incident management
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
- Hosting or software provided by your organisation
- How the support service works
- Microsoft services provides support via our premier or Unified Support offerings, that provides both proactive, reactive and technical account management for the Microsoft products, platforms and tools.
Service scope
- Service constraints
- Azure, Office 365 or Dynamics 365 resources are not included with this service, and are to be purchased separately. Constraints may apply to the scope of work agreed with the Authority. These will be clearly documented in the Call-Off contract.
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
-
As part of our Microsoft and Unified support Services we offer the following expected support response times.
Sev A: 1 hour or less for initial response (Includes weekends)
Sev B: 2 hours or less for initial response (Business Hours only)
Sev C: 4 hours or less for initial response (Business Hours only)
. - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
-
As part of our Microsoft and Unified support Services we offer the following expected support response times.
Sev A: 1 hour or less for initial response (Includes weekends)
Sev B: 2 hours or less for initial response (Business Hours only)
Sev C: 4 hours or less for initial response (Business Hours only)
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Pricing
- Price
- £1,120 to £2,478.82 a person a day
- Discount for educational organisations
- No