Accessibility training

We can introduce your team to the fundamentals of accessibility and inclusive design, give them a deep-dive into accessibility for different roles (content design, experience design, development), or collaborate on accessibility problem solving. Our accessibility training includes interactive activities and practical exercises, and can be delivered in person or online.


  • Introductory accessibility training to establish common knowledge across your team
  • Advanced role-based accessibility training to boost your team’s accessibility knowledge
  • Specialist trainers with subject-matter expertise plus 20+ years’ accessibility experience
  • Training delivered in person (anywhere in UK), or online webinar
  • First-hand experience using and testing with different assistive technologies
  • Discover practical tools, tips, and techniques for making accessible services
  • Helpdesk time built-in as standard


  • Gives you knowledge and capability to make your service accessible
  • Trains your team to the highest possible standard of accessibility
  • Gives you insights from people who contribute to WCAG2.1
  • Gives your team skills and techniques they can use right-away
  • We'll be with you every step of the way


£275 to £550 per person

Service documents


G-Cloud 11

Service ID

3 4 4 4 0 3 1 9 6 6 9 6 5 4 5



Léonie Watson

020 8895 6768



Planning service
How the planning service works
We can help you plan and choose cloud software services that meet your accessibility responsibilities.

We can write business requirements for accessibility,
or review your existing business requirements for accessibility, to make sure that accessibility is a key consideration when you choose your cloud software

We can also help you do the due diligence needed to validate claims of accessibility by the cloud software services you’re considering. We can
validate proposed cloud software services against your accessibility business requirements, assess them for conformance with the Web Content Accessibility
Guidelines (WCAG) 2.1 and/or the capability to publish content that meets WCAG 2.1.

With our help, you can be confident that the cloud software solutions
you choose are accessible, uphold your responsibilities under the Equality Act or the Public Sector Bodies (Websites and Mobile Applications) Accessibility
Regulations 2018, and do not represent a business risk.

You'll find more information in our "Accessibility assessments" and "Accessibility consultancy"
services on the G-Cloud 11 Framework.
Planning service works with specific services
Hosting or software services the planning service works with
  • Content Management Systems (CMS)
  • Publishing platforms (wikis, blogs etc.)
  • Online utilities (calendars, email, chat/messaging services etc.)
  • Online collaboration tools (word processing, spreadsheets, presentation slides etc.)


Training service provided
How the training service works
We provide introductory accessibility training that introduces everyone in your team to the fundamentals of accessibility and inclusive design, and deep-dive
accessibility training that gives people in different roles (content design, experience design, development etc.) the skills and confidence they need to
make your service accessible.

You'll find more information in our "Accessibility training" service on the G-Cloud 11 Framework.
Training is tied to specific services

Setup and migration

Setup or migration service available

Quality assurance and performance testing

Quality assurance and performance testing service

Security testing

Security services

Ongoing support

Ongoing support service

Service scope

Service constraints
No constraints.

User support

Email or online ticketing support
Email or online ticketing
Support response times
We respond to new helpdesk tickets within 48 hours Monday through Friday. Helpdesk tickets opened on Fridays will be answered the following week.
User can manage status and priority of support tickets
Phone support
Web chat support
Support levels
Our accessibility helpdesk gives you convenient on-demand access to the TetraLogical team. You can ask us questions about accessibility issues, for help with recommended solutions and best practices, for quick design and code reviews, or just for a little extra reassurance as your team makes your service more accessible.

We manage helpdesk tickets by email, but helpdesk time can also be used for phone calls because we know that sometimes it’s easier to

We include helpdesk time as standard (and at no extra cost) with accessibility training.

We also provide ongoing helpdesk support. You'll find more information in our "Accessibility helpdesk" service on the G-Cloud 11 Framework.


Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)


£275 to £550 per person
Discount for educational organisations

Service documents

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