Level 5

API Development & Support

Our team offers best-in-class design, development and implementation of cloud-based APIs, plus post-build support. We guarantee a full development cycle enabling enhanced and secure API’s built to suit business needs and requirements.

Features

  • API Design & Development
  • Full lifecycle for development
  • Support and Testing
  • Digital Transaction
  • Open Source
  • Agile project management
  • Security
  • Test-Driven Development
  • Behaviour Driven Development
  • Integration into existing Cloud Services

Benefits

  • Rapid development
  • Agile Methodologies
  • Personal service
  • Project risk reduction
  • Integration with existent teams
  • Adaptable to working environments and processes
  • Roadmap and Planning Workshops
  • Security Cleared team
  • Experienced team specialising on public sector projects
  • Transparency at all stages

Pricing

£450 per person per day

  • Education pricing available

Service documents

G-Cloud 11

338389394211593

Level 5

Gaurav Malhotra

0333 444 07 90

gaurav@level5.co.uk

Planning

Planning
Planning service Yes
How the planning service works We work as an extension of your team to finalise the overall requirements. This involves defining goals, producing a technical roadmap, and a minimal viable product (MVP). By using this proactive planning approach, we can ensure that all development and support is in line with business requirements thus eliminating any risks to the business or the project.
Planning service works with specific services No

Training

Training
Training service provided Yes
How the training service works We work as an embedded part of your team in order to provide continuous knowledge transfer. We also encourage regular training sessions in which we share our in-depth knowledge of industry best practices, and insight into our development rationale.

As part of our service, we are also able to provide remote or on-site end-user training.
Training is tied to specific services No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works By analysing requirements, we are able to provide a streamlined development service to set up your application.

Should we need to migrate a service, we will implement a bespoke ETL service compatible with your services in order to transfer data and migrate your assets accordingly.
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works Testing is an integral part of our ‘definition of done’ practices. Working as an extension of your organisation, we encourage the use of automated and manual QA testing processes.

During each development lifecycle (beta, alpha, live), we are able to handle any penetration testing required to test the performance of the application. It is this approach that has seen us pass several GDS assessments.

Security testing

Security testing
Security services Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers Yes
Security testing certifications
  • CHECK
  • Cyber Scheme

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported Buyer hosting or software
How the support service works We provide bespoke support packages to suit budgets and needs.

Service scope

Service scope
Service constraints Services are subject to timing

User support

User support
Email or online ticketing support Email or online ticketing
Support response times We offer customised solutions based on our clients SLA requirements. Our team have the ability to provide support response times within 30 minutes, and offer 24/7 support.
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Support levels Provided on request

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Pricing

Pricing
Price £450 per person per day
Discount for educational organisations Yes

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Terms and conditions
Service documents
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