Basis Technology Ltd

AI, NLP, Text Analytics, Multilingual Name matching, OSINT, Fake News

We offer a full AWS hosted NLP solution but this can also be deployed on-site as a SaaS solution for security reasons. We have developed a OSINT application to help detect social unrest, along with fake news tools


  • Extract intelligence from unstructured text in 40 languages
  • Extract/link entities from multilingual text
  • Accurate fuzzy cross lingual name matching against watch-list
  • Sentiment analysis across multiple languages
  • Cross Lingual Semantic Search
  • Categorisation derived from content in many languages
  • Find threats and intelligence from social media in many languages
  • fuzzy name matching on a laptop
  • OSINT look for social unrest on social media
  • Find fake news


  • Helps analysts to prioritise which documents to look at first
  • Find vital information from vast amount of unstructured text
  • Help border guards find people of interest without complex lists
  • Help find the unknowns for an investigator and analysts
  • Quickly find information on a device and provide data triage
  • Compare external data with internal data to find threats
  • Provide name matching on a laptop or small device
  • share multilingual documents across multiple repositories
  • Find information that is semantically linked across languages
  • Remove manual process on existing tools such as i2


£10000 to £200000 per server per month

Service documents

G-Cloud 11


Basis Technology Ltd

Chris Brown

0208 622 2900

Service scope

Service scope
Service constraints None of our tools should cause any issues other than when we provide software updates that are typically initially installed on the test server so down time is limited
System requirements
  • Our software has very little system requirements
  • Will work on most platforms and operating systems

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Depends on which SLA is signed up to but typically within 8 hours
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support Yes, at an extra cost
Web chat support availability 9 to 5 (UK time), 7 days a week
Web chat support accessibility standard None or don’t know
How the web chat support is accessible We would develop this to the user requirements.
Web chat accessibility testing None to date as none of our clients have requested this
Onsite support Yes, at extra cost
Support levels We can provide a full SLA that will describe all our levels of support that we offer
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started We provide full documentation, and can provide on-site training at a extra cost we can even train 3rd parties
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction All data is stored on-site
End-of-contract process At the end of the contract we plan in advance to help clients migrate from our platform to the new environment

Using the service

Using the service
Web browser interface Yes
Using the web interface Typically users can make web calls to our services
Web interface accessibility standard None or don’t know
How the web interface is accessible Web services via restful API's
Web interface accessibility testing None to date
What users can and can't do using the API We provide restful API's in Java
API automation tools Other
API documentation Yes
API documentation formats PDF
Command line interface Yes
Command line interface compatibility
  • Linux or Unix
  • Windows
  • MacOS
Using the command line interface We offer full command line capabilities


Scaling available Yes
Scaling type Manual
Independence of resources We plan on what the throughput requirements are and plan against that and review on a regular basis with the users
Usage notifications Yes
Usage reporting
  • API
  • Other


Infrastructure or application metrics Yes
Metrics types
  • Number of active instances
  • Other
Other metrics
  • Accuracy
  • Throughput
Reporting types
  • API access
  • Reports on request


Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Staff screening not performed
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • Other locations
User control over data storage and processing locations Yes
Datacentre security standards Managed by a third party
Penetration testing frequency Never
Protecting data at rest Physical access control, complying with another standard
Data sanitisation process No
Equipment disposal approach A third-party destruction service

Backup and recovery

Backup and recovery
Backup and recovery No

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Other
Other protection between networks Typically data is stored on premise
Data protection within supplier network IPsec or TLS VPN gateway

Availability and resilience

Availability and resilience
Guaranteed availability We will provide our SLA to anyone upon request
Approach to resilience On-prem solution
Outage reporting Work with client as on-prem

Identity and authentication

Identity and authentication
User authentication Username or password
Access restrictions in management interfaces and support channels Because we provide API's and SDK and we are typically integrated into a application we would use that access management
Access restriction testing frequency At least once a year
Management access authentication Username or password
Devices users manage the service through Dedicated device over multiple services or networks

Audit information for users

Audit information for users
Access to user activity audit information Users contact the support team to get audit information
How long user audit data is stored for At least 12 months
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for At least 12 months
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards Other
Other security governance standards Not sure will have to check upon request
Information security policies and processes Will provide upon request

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach We provide updates 2-4 times per year and each time we publish in advance what these changes are and the user can determine if they want to update
Vulnerability management type Undisclosed
Vulnerability management approach Not applicable
Protective monitoring type Undisclosed
Protective monitoring approach Monitored by our IT team
Incident management type Undisclosed
Incident management approach Not applicable

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Separation between users

Separation between users
Virtualisation technology used to keep applications and users sharing the same infrastructure apart No

Energy efficiency

Energy efficiency
Energy-efficient datacentres Yes
Description of energy efficient datacentres This is done by a 3rd party


Price £10000 to £200000 per server per month
Discount for educational organisations Yes
Free trial available Yes
Description of free trial Free software and support for 30 days
Link to free trial

Service documents

pdf document: Pricing document pdf document: Service definition document pdf document: Terms and conditions
Service documents
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