Capita Business Services Limited
One Housing is an integrated SaaS housing management solution for local authorities and registered providers of housing, encompassing the modules required for optimum performance. The system provides person and property-centric data, integrated with strong business process management, delivering a 360-degree view of the Customer and one version of the truth.
- Integrated people and property database.
- Repairs lifecycle management.
- Rent collection and processing with rent arrears management.
- Best of breed disaster recovery with geo replication.
- Capita One Housing provided as a complete software-as-a-service.
- Property allocation.
- Void property management.
- Property asset management.
- Availability, capacity, security and performance managed by Capita One.
- All software updates, technology refreshes, patches and continuous improvements.
- Integrated system: input information once, updates across all modules.
- Meets all core housing management needs from Hosted Service.
- Migration to cloud service (onboarding).
- One price for complete service, giving budget certainty.
- Immunity from technology changes.
- 99.5% uptime with 24/7 availability.