Bureau van Dijk Electronic Publishing Ltd

Orbis

Orbis is the world’s most powerful comparable data resource on private companies. It has information on over 300 million companies.

Use Orbis to find, analyse and compare companies, internationally, for better decision making and increased efficiency. Integrate Orbis into your CRM to enrich and refresh your data
Regional versions available.

Features

  • Comprehensive company reports that you can customise
  • Over 300 search criteria
  • Identify and analyse peer groups
  • Get graphs, dynamic company structures, pivot analyses
  • Alerts and monitoring
  • Extensive corporate ownership structures and beneficial ownership information
  • PEPs and Sanctions data linked to companies and thier owners
  • Information on over 300 million companies across the globe
  • Contact data on directors, staff, and owners
  • Desktop or API delivery

Benefits

  • Help research a company and assess risk associated with it
  • Find companies fulfilling very precise criteria
  • Compare companies against each quickly and easily
  • Visualisation tool to help you understand your results
  • Be alerted when changes to companies happen
  • Identify who is behind a company quickly
  • Match PEP's and Sanctions data to both individuals and companies
  • Create highly targeted lists of companies for strategy and development
  • Export information into word, PDF or excel easily
  • See 10 years of detailed standardised financial information

Pricing

£5000 to £250000 per licence

Service documents

Framework

G-Cloud 11

Service ID

3 0 3 0 3 6 5 2 0 2 2 1 3 4 5

Contact

Bureau van Dijk Electronic Publishing Ltd

UK marketing team

02075495000

uk@bvdinfo.com

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
We can integrate Orbis data and functionality into your own systems via a range of apps, web services and add-ins. You can opt to have Orbis data populate your analysis templates, enrich and refresh your in-house databases, and be seamlessly integrated into your workflow.
Cloud deployment model
Private cloud
Service constraints
Not Applicable
System requirements
  • Internet Explorer 9 or higher
  • Google Chrome version 50 or above
  • Firefox and Safari supported

User support

Email or online ticketing support
Email or online ticketing
Support response times
Emails are monitored Monday to Friday during business hours. We aim to respond to all enquiries within 24 hours.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Onsite support
Onsite support
Support levels
All clients are assigned a dedicated Account Manager, and will be given direct contact details for them. Product training is included (both onsite and remote) as part of all our subscriptions. Helpdesk support is provided to all customers without additional cost. Our helpdesk team is available by phone and email to help with any questions relating to data, software tools and integration. The Bureau van Dijk helpdesk team is highly regarded, and has been the recipient of customer service awards presented at the International Information Industry Awards.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Initially training is done onsite with subsequent onsite training done when required (normally a couple of times a year or when new joiners start). We also can do training over Skype/WebEx if preferred. Finally we have user documentation including video tutorials built within Orbis.
Service documentation
No
End-of-contract data extraction
Access to the service is switched off at the end of contract. Users can export content in line with the contract up until this point.
End-of-contract process
Access to the product is terminated.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
None
Service interface
No
API
Yes
What users can and can't do using the API
Bureau van Dijk have both REST and SOAP Web Services. The majority of UI functionality is replicable using the Web Service.

Functions include entity identification, data population/master data management and monitoring.

Access to our Web Service is on a request by request basis. Trial credentials and support are available upon request.
API documentation
Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
Individual company reports can be formatted within Orbis very simply and each user can have their own views. The same can be done with lists of companies as well as setting up alerts/monitoring. It is also possible to set up admin rights to share views across multiple users or groups and again this type of group control can be controlled by a designated person within the organisation. Part of the training and set up introduction will cover the customization process.

Scaling

Independence of resources
Client services are logically separated. Pre-emptive monitoring of services ensure spikes in usage between clients do not impact the service as a whole.

Analytics

Service usage metrics
Yes
Metrics types
We can provide you access to your own Admin Site that can give you detailed real-time metrics on data usage, user, and product type. Training can be provided to set this up. There is no additional cost for this service.
Reporting types
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
European Economic Area (EEA)
User control over data storage and processing locations
No
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Company reports and lists can be exported in Excel, Word, or PDF.
Data export formats
  • CSV
  • Other
Data import formats
  • CSV
  • Other

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
The Services will be operational and fully functional in all material respects (i.e. capable of displaying information and conducting transactions as contemplated in the ordinary course of business) 99% of the time during any 30 day period. The parties shall mutually agree upon a regularly scheduled maintenance downtime period, which shall not exceed two hours in length per day and shall occur during “off-peak hours”. Any breach of service will be refunded with an extended time on the agreed subscription based on a 10x factor of downtime.
Approach to resilience
Available on request
Outage reporting
Notification dashboard available to clients for the ongoing monitoring of services provided.
Email alerts or directly from your account manager

Identity and authentication

User authentication needed
Yes
User authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels
BvD support and management staff have limited access to client reporting and configuration.

Access is restricted to small teams of named individuals who are responsible for the ongoing support of a client.

A level of anonymous use is available upon request.
Access restriction testing frequency
At least every 6 months
Management access authentication
Username or password

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BSI
ISO/IEC 27001 accreditation date
14/07/2017
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
Bureau van Dijk follows a general infosec policy that covers all areas of security.
This includes
Data protection policy, including the grading of data, storage and data destruction.
Physical security policy. Access to builders/data centres.
Network access policy.

Reporting structure.
Each local BvD office have a named security contact who directly reports into the global ISSO.

The ISSO reports to the board on matters of risk.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Application Life cycle is certified ISO9001 and follow the best practices.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Application vulnerability is part of the application development, and is enforced by regular external penetration testing. Findings from penetration tests are assessed internally, critical findings are corrected in the next 2 weeks.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Continual monitoring of infrastructure. Trying to look for holes in security concepts is carried out on a daily basis. This is completed on both production environment and local BvD networks.
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
BvD has a documented incident management process and it forms part of the wider InfoSec policy at BvD.

Reporting of issues is through local support contact teams.

If an incident is deemed serious enough to warrant escalation then an appropriate team of senior management are grouped together.

Updates are pushed through an external Dashboard system. This is updated with latest status updates.

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Pricing

Price
£5000 to £250000 per licence
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
We offer free trials to new organisations or teams that are interested in testing the database. Trials normally last up to a week and the only limitation is the ability to export information.
Link to free trial
https://www.bvdinfo.com/en-gb/contact-us/free-trial?product=orbis

Service documents

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