Certes Computing Limited

Cloud Assessment, Cloud Transition, Cloud Migration, Cloud Implementation Service

Certes provides the expertise to move your organisation to cloud services. Whether you need feasibility assessments or technology and application reviews to plan your Cloud Strategy (servers/infrastructure/databases/COTS); or migration, integration and implementation specialists to help you make the move, we provide the expertise for all of your cloud challenges

Features

  • Cloud feasibility and risk assessments
  • Technology Reviews
  • Application Reviews
  • Strategic plan and development; SOC, FBC and Delivery planning
  • Remediation planning & prioritisation
  • Migration proof of concepts - IaaS/PaaS/SaaS/Line of business applications
  • Security Assessments including CESG CLAS, RMADS
  • Service & System Integration planning, proving & implementation
  • Application & service migration to cloud environments
  • Technical and Information Assurance assessments

Benefits

  • Greater access to technologies, expertise and range of services
  • Expertise for providing remote working and access to services
  • Remote servers offering instant bandwidth and flexibility
  • Our expertise offers simplified Disaster Recovery Processes
  • Instant, quick and easy software updates
  • Cost controls through low start up and on-going fees
  • Development and delivery of outcome based Work Packages

Pricing

£250 to £1200 per person per day

  • Education pricing available

Service documents

G-Cloud 9

288232307761859

Certes Computing Limited

Richard Copeland

01675 468941

richard.copeland@certes.co.uk

Planning

Planning
Planning service Yes
How the planning service works Our team will evaluate the Client’s needs by carrying out a full operational analysis, including requirements capture and readiness assessment of the operational and technical products, solutions and systems within the organisation to create a set of designs to meet cloud services. We then carry out a full definition of the required environment, architecture and infrastructure, customized and configured to suit the client as required. When working with our clients we understand the need for business agility, financial control and managing risk while focusing on workable iterative delivery practices to enable timely and successful deliverables. We understand that secure digital services and products need to be continually maintained and delivered to meet market and business needs while retaining the required security classifications. We will deploy our specialists and subject matter experts in areas of Business Analysis, Solutions Design and Security to create proposals for robust hosting and or software services
Planning service works with specific services No

Training

Training
Training service provided Yes
How the training service works Our team will provide coverage of fundamental cloud computing in terms of technology and business considerations.
Fundamental Cloud Computing Terminology and Concepts
Basics of Virtualization
Specific Characteristics that Define a Cloud
Understanding Elasticity, Resiliency, On-Demand and Measured Usage
Benefits, Challenges and Risks of Contemporary Cloud Computing Platforms and Cloud Services
Cloud Resource Administrator and Cloud Service Owner Roles
Cloud Service and Cloud Service Consumer Roles
Software as a Service (SaaS), Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) Cloud Delivery Models
Combining Cloud Delivery Models
Public Cloud, Private Cloud, Hybrid Cloud and Community Cloud Deployment Models
Business Cost Metrics and Formulas for Comparing and Calculating Cloud and On-Premise Solution Costs
Service Level Agreements (SLAs) for Cloud-based IT Resources
Formulas for Calculating and Rating SLA Quality of Service Characteristics
Training is tied to specific services No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works We will assist the Client in the development of a business case for migrating to the Cloud or between Cloud services. We will assist with identifying the required resources and the scoping of the project, especially where projects will transfer from being on-site to off-site hosted Cloud scenarios. We will assist with application architecture landscape redesign and how applications interact with one another and are delivered to end users. We will discover application dependencies, provide contingencies for unplanned outages and avoid limited functionality to systems while dependencies are addressed. IT service management, service desk alignment, and a general review of ITSM processes ensure that while more elements of the environment are outsourced, policies and processes align to the requirements of the organization. Security and networking policies will be addressed to ensure that the required level of security is adequately met.
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works Our team of QA and Performance testing specialists create processes and methods to ensure that the software will perform well under all conditions and scenarios. We can coach end users and clients to implement testing strategies or carry out the testing ourselves. We cover all aspects of the testing scope ensuring products are ready for production and improve end user experience. We carry out capacity testing to establish how many users the application can handle. Soak testing to determine stability and performance of the software. Load testing in order to see and measure the outcome. Component testing to identify performance problems with specific components. Stress testing to push the application and make it perform under the worst conditions, helping developers determine which components are more prone to fail first. Smoke testing is conducted to show that the application performs as expected under normal conditions. All processes check for stability, scalability, performance and throughput.
We provide Test Managers, Functional & Non-Functional testing, Automated Testing, Performance & Load Testing, Usability & Accessibility Testing, Test Strategy, Test Management, UAT, Security Testing, Mobile Testing, Automate Testing, Automation Strategy, Framework design, build and Test Script Development & Execution

Security testing

Security testing
Security testing service Yes
Security testing type
  • Penetration testing
  • IT Health Checks
  • Risk analysis
Accredited security testers Yes
Security testing accreditations
  • Tigerscheme
  • CREST
Certified Professional (CCP) risk analysts Yes

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works We operate a team of experts to support the complete range of Cloud and Software based services on a telephone, email and web based platforms. We operate an effective prioritisation of support requests, on a 24/7 basis.

First line support
Telephone based support – first line fix
Second line support
Knowledge based application for more complex problems.
Third line support
Specialist technicians providing on/off site support for high level issues

Service scope

Service scope
Service constraints There are no constraints.

User support

User support
Email or online ticketing support Email or online ticketing
Support response times We respond within 1 hour of receipt.
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Support levels We provide telephone, web and on-site support through our team of technical experts. Our Technical experts are available on-site, supported by engineers by telephone or web connectivity. Typically all support is provided as part of the cost of the Cloud service, rather than additional charges being levied.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £250 to £1200 per person per day
Discount for educational organisations Yes

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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