Health and Safety App - Report-It
Health and Safety mobile app. Report on all health and safety incidents from your mobile device. Cloud based reporting. Record Near Misses, Recordable Instances, Quality Control Matters and Snags.
Empower your staff and contractors to capture information and report issues on Health & Safety, quality control, snagging and personal observations.
Features
- Onsite real-time reporting
- Cross platform - iOS and Android
- Take and add photos to the report
- QR Codes allow quick and easy identification of report location
- Reports queued for sending once internet connection is re-established
- Relevant response teams notified subject to report category selected
- Report description using voice input in different languages
Benefits
- Quickly and simply report - 3 steps (Scan, Record, Report)
- Reduce RIDDOR count
- Increase reporting levels
- Cross platform - iOS, Android, Windows
Pricing
£5,500 an instance
- Education pricing available
- Free trial available
Service documents
Request an accessible format
Framework
G-Cloud 11
Service ID
2 7 5 8 2 9 4 6 5 9 0 1 5 7 1
Contact
Virtual Viewing Ltd
Stewart Bailey
Telephone: 02037 148 710
Email: stewart.bailey@virtualviewing.co.uk
Service scope
- Software add-on or extension
- No
- Cloud deployment model
- Private cloud
- Service constraints
- None
- System requirements
- Scanning via Device Camera
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- All support features 30-minute response time within the working week (Mon-Fri 9pm – 5:30pm) – excluding bank holidays and a 1 hour commencement of resolution commitment.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- Web chat
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- None or don’t know
- How the web chat support is accessible
-
The platform for our web chat is currently working towards adhering to a WCAG 2.1 standard.
The chat facility is customisable, but in it's simplest form it allows users to enter their name and email address and a message to initiate the chat. - Web chat accessibility testing
- None
- Onsite support
- No
- Support levels
- Free of charge 9:00 – 5:30 excluding weekends and bank holidays
- Support available to third parties
- No
Onboarding and offboarding
- Getting started
- Online training, help and guides including video tutorials are available
- Service documentation
- Yes
- Documentation formats
- End-of-contract data extraction
- All archived assets can be downloaded in a zip file
- End-of-contract process
- Once a users stops paying their subscription, services are suspended.
Using the service
- Web browser interface
- No
- Application to install
- Yes
- Compatible operating systems
-
- Android
- IOS
- Windows
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- None
- Service interface
- Yes
- Description of service interface
- Mobile device app interface. Scan, voice / text input, photo upload.
- Accessibility standards
- None or don’t know
- Description of accessibility
- Colour is not used as the only visual means of conveying information, indicating an action, prompting a response, or distinguishing a visual element
- Accessibility testing
- None
- API
- No
- Customisation available
- Yes
- Description of customisation
- Client logos and branding preferences can be set
Scaling
- Independence of resources
- Cloud part may be installed on Google Cloud, or Microsoft Azure platform. These platforms are reported as hyper-scale cloud services with minimum SLAs.
Analytics
- Service usage metrics
- Yes
- Metrics types
-
Number of reports per category per month
Number of reported incidents in the month
Number of resolved incidents in the month
3 x earliest reported unresolved incidents
Top 3 most recent activities
Number of accident hotspots by location - Reporting types
- Real-time dashboards
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2012
- Government security clearance
- Up to Developed Vetting (DV)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
- United Kingdom
- User control over data storage and processing locations
- No
- Datacentre security standards
- Supplier-defined controls
- Penetration testing frequency
- Never
- Protecting data at rest
-
- Physical access control, complying with another standard
- Encryption of all physical media
- Data sanitisation process
- No
- Equipment disposal approach
- Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001
Data importing and exporting
- Data export approach
- Download CSV
- Data export formats
- CSV
- Data import formats
- CSV
Data-in-transit protection
- Data protection between buyer and supplier networks
- TLS (version 1.2 or above)
- Data protection within supplier network
- TLS (version 1.2 or above)
Availability and resilience
- Guaranteed availability
-
Our service is based on GSuite and therefore the service availability is subject to the GSuite SLA.
Currently there's no refund agreement in place. - Approach to resilience
- It's available on request.
- Outage reporting
- Accessibility of the service is monitored periodically and administrators are notified by email.
Identity and authentication
- User authentication needed
- Yes
- User authentication
- Other
- Other user authentication
- The application requires a QR code from a specific set identifying the location of the report in order to continue using it
- Access restrictions in management interfaces and support channels
-
Application is open to general members
Dashboard is access controlled to administrators - Access restriction testing frequency
- At least once a year
- Management access authentication
- Other
- Description of management access authentication
- Access to the dashboard is restricted to users with specific email addresses
Audit information for users
- Access to user activity audit information
- Users contact the support team to get audit information
- How long user audit data is stored for
- At least 12 months
- Access to supplier activity audit information
- Users contact the support team to get audit information
- How long supplier audit data is stored for
- At least 12 months
- How long system logs are stored for
- At least 12 months
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Other security certifications
- No
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- No
- Security governance approach
-
A single executive is ultimately responsible for security governance, developing and implementing an information security strategy, policies and architecture and communicating these to senior management.
This should be formally approved and periodically reviewed. - Information security policies and processes
-
- Physical access control policy
- Acceptable use policy
- Removeble media policy
- Data breach policy
- Password protection policy
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- Software updates are manually managed and rolled out as necessery outside of operational hours. All software updates are tested for integrity before deployment.
- Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
- Our infrastructure is based on Google G Suite platform and therefore subscribes to the Google vulnerability management process.
- Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
- Our infrastructure is based on Google G Suite platform and therefore subscribes to the Google protective monitoring process.
- Incident management type
- Supplier-defined controls
- Incident management approach
- Our infrastructure is based on Google G Suite platform and therefore subscribes to the Google incident management process.
Secure development
- Approach to secure software development best practice
- Conforms to a recognised standard, but self-assessed
Public sector networks
- Connection to public sector networks
- No
Pricing
- Price
- £5,500 an instance
- Discount for educational organisations
- Yes
- Free trial available
- Yes
- Description of free trial
- Fully featured trial for 7 days