Capito

Capito Cloud Cybersecurity Services

Capito provides an end-to-end cybersecurity service that includes preventative, detective and responsive controls of your network, end-points and internet. We offer best-in-class technologies to preserve confidentiality, integrity and availability of information.

Our security services range from no-cost Security Checkups, to Threat Intelligence and Prevention projects to improve security processes.

Features

  • Cybersecurity Strategy / Roadmap Development
  • Security Readiness Assessment and Testing Services
  • Cybersecurity Architecture and Design
  • Security POC & Pilot Projects
  • Cyber Essentials training and certification services (ID Cyber)
  • Security migration services
  • Firewalls and Endpoint Security
  • Threat Intelligence and Prevention
  • CloudGuard
  • Student Safety (Securly)

Benefits

  • Full range of strategic management, leadership and technical skills
  • Cloud offering supporting business based outcomes
  • Eliminate the latest cyber-threats that target firewalls and endpoints
  • Clear Roadmap to complete security
  • Early detection and early interventions for student safety (Securly)
  • Prepare for and prevent malicious access or damage
  • Synchronised approach to protect against next generation of threats
  • Strong vendor relationships to maintain expertise and knowledge
  • Tools and expertise that your business needs to stay safe
  • Vendor agnostic

Pricing

£1 to £100 a unit a month

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at DigitalMarketplace@capito.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

2 6 9 8 9 5 7 8 3 9 6 9 7 6 4

Contact

Capito Rachael Millar
Telephone: 01506 460 300
Email: DigitalMarketplace@capito.co.uk

Planning

Planning service
Yes
How the planning service works
Our wide range of security services ranges from running a no-cost Security Checkup to identify your vulnerabilities and developing your overall security management strategy, to Threat Intelligence and Prevention.

Don't cut corners when it comes to protecting your data, your customers, and your business - please get in touch to discuss how we can help improve your IT security and business continuity.

We give you access to Capito’s proprietary best practices and expertise from cloud experts who understand security, cloud and traditional IT. You’ll collaborate with Capito’s professionals to assess your current environment and your security requirements.

We focus on understanding your current business and technical state to match your needs to the appropriate security platform, whether that is a Private, Public or Hybrid Cloud.

Our Enablement Assessment begins with interviews with the senior management team and key IT security personnel. Followed by a review of your environment. Based on the assessment, Capito’s experts do a deep dive discovery of your current IT estate and infrastructure and deliver a strategic security road-map.

Feature:
Security Deep dive investigation, current IT estate, security, and governance
Total Cost of Ownership (TCO) and Return on Investment (ROI) Assessment
Design Security Migration Plan
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
End User Training will be provided on a one to one or one to may basis depending on customer requirements and the chosen security service or solution
Training is tied to specific services
Yes
Services the training service works with
  • Microsoft Office 365
  • Windows 10

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Capito cloud experts will work closely with you to design the best roadmap to secure your digital estates and cloud services.

Capito will assist your teams to embrace any necessary new skills and processes you need adapt to new digital products, new threats and ways of working.

Capito will support your projects through expert delivery management to help you achieve your security and cloud service goals.

We focus on application services and application delivery networking, working toward the delivery, security, performance, and availability of web and onsite applications, including the availability of computing, storage, and network resources. safeguard their employees, data, and applications from a wide range of threats.

We provide easy, comprehensive and affordable solutions for email protection, application and cloud security, network security and data protection.

We can also provide specialist partner services to deliver Cyber Essentials and Cyber Essentials Plus pre-assesments, audits, testing and certifications.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Capito is a fully certified ISO/IEC 27001:2013, ISO 9001:2008, Prince II and ITIL practitioner. We will use our certified ISO/IEC 27001:2013 Security and ISO 9001:2015 Quality procedures, ITIL framework and Prince II project management methodologies for this requirement.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
Other security services
  • Cyber Essentials
  • Pen Testing
  • IT Health Checks
  • ATP
Certified security testers
Yes
Security testing certifications
  • CHECK
  • CREST
  • Cyber Scheme

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Capito Service Desk provides support for all services contracted and delivered via Capito

Service scope

Service constraints
No Constraints

User support

Email or online ticketing support
Yes, at extra cost
Support response times
Support response times

Depending on the priority allocated to the questions/incident we will respond within a pre-defined SLA as per our service catalogue.
User can manage status and priority of support tickets

Yes
Online ticketing support accessibility

WCAG 2.1 AA or EN 301 549
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), 7 days a week
Web chat support accessibility standard
WCAG 2.1 AA or EN 301 549
Web chat accessibility testing
Tbc
Support levels
Our support teams are available 24/7 to respond to alerts, take calls, make decisions and act to ensure that your services are operating effectively every second of the day.

The support desk is accredited to ISO20000-2011 and ISO27001-2013 standards and brings together our technical operations staff employed to cover everything with a guaranteed qualified engineering response within 15 minutes of notice.

Effective Account Management plays a central and fundamental part in the successful delivery of services to Capito’s customers. Capito has a unique account management structure that consists of:

• Business Development Manager
• Account Manager
• Internal Account Manager
• Pre-Sales
• Sales Support
• Bid Management
• Service Deliver Manager

The Capito structure allows for good management, with no single point of failure and frequent customer contact.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
F5, Barracuda, ID Cyber, SolarWinds, Checkpoint, Cisco, Sophos, Microsoft, Securly

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£1 to £100 a unit a month
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at DigitalMarketplace@capito.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.