Berkeley Research Group

BRG DRIVE

BRG’s Dynamic Rapidly Interactive Visual Environment (DRIVE) is a platform for advanced analytics and the creation of expert insights. BRG DRIVE ingests data from multiple disparate sources and then integrates, enriches, and analyses the data to generate actionable information.

Features

  • Web-based
  • Real-Time Analytics
  • Lightweight Technical Footprint for Client and End-Users
  • Integrated Communication & Insight Sharing
  • Real-Time Alerts
  • Robust Permissioning: Global & Item Based
  • Scenario Modeling
  • Software agnostic: aggregate, connect software and tools in one place
  • Computing Speed: Fast, efficient and customizable
  • Customizable: Use all or few applications, change for organizational needs.

Benefits

  • Make decisions faster and easier.
  • Easily share the right content to the right people.
  • Quickly customize platform for your needs.
  • Peace of mind in secure and robustly permissioned ecosystem.
  • Easy access to each individuals most important content.
  • Advanced technical power made accessible to end users.
  • Benefit from external and internal expertise and insights.
  • Easy access from anywhere on any device with web browser.
  • Save money with efficient omniplatform for all users.
  • Improve operations with better insight, accountability and visibility.

Pricing

£3000 per licence per month

Service documents

G-Cloud 10

266263552261175

Berkeley Research Group

Kevin Hamilton

+44.0.20.3725.8350

khamilton@thinkbrg.com

Service scope

Service scope
Software add-on or extension Yes, but can also be used as a standalone service
What software services is the service an extension to Tableau, Power BI
Cloud deployment model Hybrid cloud
Service constraints BRG DRIVE requires access to an email delivery system to allow users to authenticate; this may be through a private network or via the cloud. BRG DRIVE assumes it can connect to the internet on a regular basis for management purposes.
System requirements Determined at time of sale.

User support

User support
Email or online ticketing support Email or online ticketing
Support response times BRG DRIVE support queries generally get answered within 24hrs with priority given to lockouts and/or potential bugs requiring urgent attention (for example hot fixes).
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support No
Web chat support No
Onsite support Yes, at extra cost
Support levels Dependent on contract and client need, negotiated at time of sale.
Support available to third parties No

Onboarding and offboarding

Onboarding and offboarding
Getting started We offer onsite and/or online (interactive call with screen-sharing) training and user documentation for reference as required by the client. Some of these may be offered with an additional cost.
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction This can be provided upon request at additional cost. There is no self-service for this.
End-of-contract process Negotiated at time of sale.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Firefox
  • Chrome
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service BRG DRIVE has a responsive interface that folds and scales content and menus to the appropriate screen size. Entries in tables and dashboards are folded or re-arranged as required. Some visualizations may be built to be consumed on tablet plus screen sizes, however that depends on the visualization engine and the clients needs.
Accessibility standards None or don’t know
Description of accessibility BRG DRIVE is mainly controlled through text based controls which have names and/or descriptions of what they do. Most actions should be able to be carried out using a screen reader. BRG DRIVE does not use any audio or multimedia content that would need captioning. Some parts in BRG DRIVE have analytical visualisations that do not support keyboard only controls.
Accessibility testing We have not done testing with users of assistive technology at this point.
API No
Customisation available Yes
Description of customisation Clients can order a choice of applications and modules used by individual apps covering data models, algorithms or visualisations. The environment can be extended as required with custom implementations by us or as part of a joint effort at an extra cost.

Scaling

Scaling
Independence of resources BRG DRIVE is based on several micro-services which share resources based on demand to scale appropriately. In addition some services can replicate in order to deal with higher demand.

Analytics

Analytics
Service usage metrics Yes
Metrics types We provide dashboards and reports based on platform usage by user and content based on real-time logs. Those metrics are provided in various ways such as dashboards, lists, reports or alerts based on certain thresholds. Customisations can be made to this as required (may be at additional cost).
Reporting types
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Staff screening not performed
Government security clearance None

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • EU-US Privacy Shield agreement locations
  • Other locations
User control over data storage and processing locations Yes
Datacentre security standards Managed by a third party
Penetration testing frequency At least once a year
Penetration testing approach In-house
Protecting data at rest
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process Yes
Data sanitisation type Deleted data can’t be directly accessed
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach Data listings may be exported using functionality provided in the interface. Most visualisations provide functionality to download a derivative of the data shown or to screenshot them.
Data export formats
  • CSV
  • Other
Other data export formats
  • PDF
  • XLSX
  • TSV
  • PNG
Data import formats
  • CSV
  • ODF
  • Other
Other data import formats
  • Unstructured files as requested
  • Structured data with assisted loading

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Availability and resilience
Guaranteed availability Negotiated at time of sale.
Approach to resilience Available on request.
Outage reporting We use a series of hosting alerts that monitor the underlying infrastructure and provide email alerts. In addition we run custom scripts on a frequent basis to test front-end availability and provide alerts via a messaging service or email as a fallback.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels BRG DRIVE has a granular structure of user roles and content based permissions. User roles provide access to management interfaces which are assigned using user groups and sensitive actions are logged. Content access is based on item based permissions which can be assigned to users and groups and different levels provide individual functionality to interact with that content depending on the application.
Access restriction testing frequency At least every 6 months
Management access authentication
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach Our IT Security framework follows the ISO 27001 standard.
Information security policies and processes Our IT Security framework follows the ISO 27001 standard.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach All BRG DRIVE source code changes go through a peer reviewed approval process followed by rigorous testing. All changes are tracked and recorded in a version control system tracking who changed which component.
Vulnerability management type Undisclosed
Vulnerability management approach We monitor release updates of software libraries used and IT Security related news in order to assess and respond to potential threats.
Protective monitoring type Undisclosed
Protective monitoring approach Undisclosed.
Incident management type Undisclosed
Incident management approach Users can report via the support channels. Upon password changes users get notified and prompted to report it if that was not initiated by them.

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £3000 per licence per month
Discount for educational organisations No
Free trial available No

Documents

Documents
Pricing document View uploaded document
Terms and conditions document View uploaded document
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