Intelogy Limited

Microsoft 365 Deployment

Intelogy offer an end-to-end service that will define your strategic direction for Microsoft 365 cloud services, plan the implementation to align with your business objectives and ensure that your cloud productivity platform is efficient and secure.

Features

• Deployment planning services for new tenancies or enhancing existing deployments
• Strategic consultancy to understand and translate your objectives for Microsoft365
• Licence fulfilment for all requirements in your Microsoft 365 tenancy
• Proof of concept construction to visualise key elements and services
• Readiness preparation to achieve highly performant and organised deployments
• Azure Active Directory configuration to create and manage user identities
• Microsoft Azure cloud platform planning and implementation
• Office 365 platform and productivity tool configuration and customisation
• Enterprise Mobility+Security architecture policy implementation for governance and compliance
• Network analysis and performance testing

Benefits

• A complete, intelligent solution that empowers everyone to be creative
• Boost productivity and work together, securely.
• Secure and compliant platforms for productivity
• Latest version of Office desktop software across all devices
• Discreet Mobile Application Management for BYOD
• Mobile Device Management for corporate devices
• Full protection for a secure productive enterprise
• Office Applications, Email & Calendar toosl, Chat-based workspaces
• Voice and video meeings, Threat Protection, IDAM, Information Protection
• Advanced Compliance, Analytics

£450 to £1,250 a person a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at andrew.tomlins@intelogy.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

260123958877152

Contact

Andrew Tomlins
02037473506
andrew.tomlins@intelogy.co.uk

Planning

• Planning service: Yes
• How the planning service works: Intelogy offer an end-to-end service that will define your strategic direction for Microsoft 365 cloud services, plan the implementation to align with your business objectives and ensure that your cloud productivity platform is efficient and secure.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Microsoft 365
  • Microsoft Office 365
  • Microsoft Azure
  • Microsoft Azure Data Protection
  • Microsoft Azure Information Protection
  • Microsoft Azure Identity Protection
  • Microsoft Mobile Device Management
  • Microsoft Mobile Application Management

Training

• Training service provided: Yes
• How the training service works: Intelogy provide training in the form of workshops to end users and champion users of Microsoft 365. More typically however we provide "Train the Trainer" training.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Microsoft 365
  • Microsoft Office 365

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Intelogy offer services to migrate email, SharePoint, IBM Notes Domino and File Shares content to the Microsoft Cloud. Intelogy has over 10 years experience of migrating data securely and can make sure you get the best return on your cloud investment. This a proven and complete migration project life-cycle service.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Microsoft 365
  • Microsoft Office 365
  • Microsoft Azure
  • Microsoft Teams
  • Microsoft Office 365 Groups
  • SharePoint Online
  • Exchange Online

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Intelogy have a dedicated test management and QA team that work alongside the project to ensure the output meets the defined requirements and the solution is stable and secure. Intelogy not only test the technical solution, but ensure that the user experience is optimised and expectations are met.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security design

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
• How the support service works: Intelogy support the continual improvement of Microsoft 365 tenancy provision. Intelogy run a UK based help-desk manned by specialist experts in Microsoft 365, Microsoft Office 365 and SharePoint Online that ensures continuity of service for your end users at a 1st, 2nd and 3rd line level.

Service scope

• Service constraints: Support is only available remotely by default, but can be arranged for an additional charge.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Yes, we have a UK based Office hours only helpdesk using Zendesk for ticketing, but this is not relevant in the context of this specific offering.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: We can provide remote 1st,2nd, and/or 3rd level support for Office 365 users post-deployment. All support has a technical account manager and cloud support engineers associated with the contract.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Microsoft Office 365

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Pricing

• Price: £450 to £1,250 a person a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at andrew.tomlins@intelogy.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.