Bramble Hub Northdoor - Ascema Data Extraction
Ascema Data Loss Prevention, Data Discovery and Automated Classification protects and classifies sensitive information across enterprise applications e.g. GSuite, O365, Alfresco, Sharepoint and more – on premise, in the cloud and hybrid. Discovers, classifies and protects at TrueContent level in real time at scale, simple to deploy, easy to use.
Features
- Real time content level data loss prevention (DLP)
- Automated classification for easier setup
- End User education and real time feedback mechanisms
- Real time visualisation of events in enterprise dashboard
- Interventions include alert, block sharing, quarantine and log
- Easy to setup, deploy and administrate
- Cloud or on premise solution and computationally inexpensive
- Data discovery on endpoints, servers and cloud
- Supports GDPR, PCI and PII audit and compliance
- Protects information in real time
Benefits
- Protect high value content in real time to sentence level
- Control access to sensitive information with real time interventions
- Facilitation of safe content sharing with real time reporting
- Dashboard real time reporting to administrators and department head
- Easy to deploy and does not interrupt end user workflow
- Provides protection of content, keywords, phrases and documents
- Educates and engages end users
- Easy setup of automated classification
- Elegant and simple to deploy and use
- Protects structured and unstructured data
Pricing
£15,950 a unit a year
- Education pricing available
- Free trial available
Service documents
Framework
G-Cloud 12
Service ID
2 5 8 5 4 8 7 6 1 7 9 0 0 4 3
Contact
Bramble Hub Limited
Neil Simpson
Telephone: +44 (0) 2077350030
Email: contact@bramblehub.co.uk
Service scope
- Software add-on or extension
- Yes
- What software services is the service an extension to
- Windows and Mac Endpoints, Microsoft Word Sharepoint O365 ¬- Sharepoint, Exchange, OneDrive Exchange (online and on premise), Windows File Server, GMail, GDrive, Alfresco, Box, Boldon James, Titus, Clearswift IBM Q Radar, as well as HP ArcSight. Bespoke Integrations available. Libraries available for licensing. Deploys on Windows or Linux.
- Cloud deployment model
- Hybrid cloud
- Service constraints
- None
- System requirements
-
- Ascema server with requires 6GB of memory 150GB of storage
- Storage 250GB protected docs + 16GB Mem 50GB storage
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Response times are within 1 hour.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Onsite support
- Yes, at extra cost
- Support levels
- On Site Support Engineer £1150 per day plus travel/accommodation; On Site Training £1,150 per day; Maintenance and all upgrades +20% of contract value includes 9-5 support.
- Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
- User documentation available online via Ascema Public Wiki; Onsite training is also available, as well as training videos; Adhoc scheduled Webinars; Consultancy and training is available from £850-£1,500 per day.
- Service documentation
- Yes
- Documentation formats
-
- HTML
- Other
- Other documentation formats
- Video
- End-of-contract data extraction
- Ascema does not hold any documents or content. Ascema customers' irreversible fingerprints can be easily deleted at end of contract.
- End-of-contract process
- Uninstall Ascema. No additional costs.
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Internet Explorer 10
- Internet Explorer 11
- Microsoft Edge
- Firefox
- Chrome
- Safari 9+
- Application to install
- Yes
- Compatible operating systems
-
- Linux or Unix
- MacOS
- Windows
- Other
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- Ascema works on 3rd party applications installed on mobile devices such as eMail, O365, Box, Alfresco.
- Service interface
- Yes
- Description of service interface
- The service has multiple interfaces depending on its type and the audience (administrator, end user). All interfaces use the latest web technologies like HTML 5, Javascript, Angular 7 etc and follow a clean, user friendly, minimalist design. User experience is optimized with simple and quick task based workflows.
- Accessibility standards
- WCAG 2.1 AA or EN 301 549
- Accessibility testing
- Internal testing only.
- API
- Yes
- What users can and can't do using the API
- Ascema currently has internal APIs only. These are accessible on request.
- API documentation
- No
- API sandbox or test environment
- Yes
- Customisation available
- Yes
- Description of customisation
- Custom REGEX patterns can be created and custom/bespoke searches. Custom classification can be setup. Libraries are available for licencing and integration into bespoke applications. Customisation is available when contracted. In DLP custom classifications can be setup.
Scaling
- Independence of resources
- Each Ascema instance is private and it scales according to usage.
Analytics
- Service usage metrics
- Yes
- Metrics types
- Service usage analytics available via Ascema dashboard.
- Reporting types
- Real-time dashboards
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
- United Kingdom
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Supplier-defined controls
- Penetration testing frequency
- At least every 6 months
- Penetration testing approach
- Another external penetration testing organisation
- Protecting data at rest
- Scale, obfuscating techniques, or data storage sharding
- Data sanitisation process
- No
- Equipment disposal approach
- Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001
Data importing and exporting
- Data export approach
- Export of fingerprints are available on request. There may be a charge for this service.
- Data export formats
-
- CSV
- Other
- Other data export formats
-
- JSON
- CEF
- Data import formats
-
- CSV
- Other
- Other data import formats
- JSON
Data-in-transit protection
- Data protection between buyer and supplier networks
- Private network or public sector network
- Data protection within supplier network
- TLS (version 1.2 or above)
Availability and resilience
- Guaranteed availability
- 99.9% up time with mirror servers.
- Approach to resilience
- Available on request.
- Outage reporting
- Through a monitoring and alerting system.
Identity and authentication
- User authentication needed
- Yes
- User authentication
- Username or password
- Access restrictions in management interfaces and support channels
- Administrator and Departmental Head have a separate interface.
- Access restriction testing frequency
- At least every 6 months
- Management access authentication
- Username or password
Audit information for users
- Access to user activity audit information
- Users have access to real-time audit information
- How long user audit data is stored for
- User-defined
- Access to supplier activity audit information
- Users contact the support team to get audit information
- How long supplier audit data is stored for
- User-defined
- How long system logs are stored for
- User-defined
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- BM TRADA
- ISO/IEC 27001 accreditation date
- 19/07/2016
- What the ISO/IEC 27001 doesn’t cover
- The full scope of our certification: The Information Security Management System relating to the provision of design, development and commissioning of branded software technology for locating, securing and controlling the movement of sensitive data and intellectual property within cloud collaboration environments and other applications, including activities and functions carried out by the departmental staff in scope, covered by Sales, Development and Administration.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Other security certifications
- No
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
- ISO/IEC 27001
- Information security policies and processes
- In accordance with our ISO:27001 Standard, we have a range of information management and security policies that are principally upheld and assessed by annual, external auditors, as well as completing quarterly internal audits within each department -¬ Technical, Commercial and Administration -¬ involving policy assessment, risk analysis (and treatment) and self-assessments to ensure employee awareness and implementation.
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- All components are fully tested prior to deployment. Continual monitoring and testing throughout component life-cycle.
- Vulnerability management type
- Undisclosed
- Vulnerability management approach
- Adhere to ISO:27001 standard.
- Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
- Defined within ISO:27001 controls.
- Incident management type
- Undisclosed
- Incident management approach
- Defined within ISO:27001 controls.
Secure development
- Approach to secure software development best practice
- Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)
Public sector networks
- Connection to public sector networks
- No
Pricing
- Price
- £15,950 a unit a year
- Discount for educational organisations
- Yes
- Free trial available
- Yes
- Description of free trial
- 30 days free trial