Bramble Hub Limited

Bramble Hub Northdoor - Ascema Data Extraction

Ascema Data Loss Prevention, Data Discovery and Automated Classification protects and classifies sensitive information across enterprise applications e.g. GSuite, O365, Alfresco, Sharepoint and more – on premise, in the cloud and hybrid. Discovers, classifies and protects at TrueContent level in real time at scale, simple to deploy, easy to use.

Features

  • Real time content level data loss prevention (DLP)
  • Automated classification for easier setup
  • End User education and real time feedback mechanisms
  • Real time visualisation of events in enterprise dashboard
  • Interventions include alert, block sharing, quarantine and log
  • Easy to setup, deploy and administrate
  • Cloud or on premise solution and computationally inexpensive
  • Data discovery on endpoints, servers and cloud
  • Supports GDPR, PCI and PII audit and compliance
  • Protects information in real time

Benefits

  • Protect high value content in real time to sentence level
  • Control access to sensitive information with real time interventions
  • Facilitation of safe content sharing with real time reporting
  • Dashboard real time reporting to administrators and department head
  • Easy to deploy and does not interrupt end user workflow
  • Provides protection of content, keywords, phrases and documents
  • Educates and engages end users
  • Easy setup of automated classification
  • Elegant and simple to deploy and use
  • Protects structured and unstructured data

Pricing

£15,950 a unit a year

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contact@bramblehub.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

2 5 8 5 4 8 7 6 1 7 9 0 0 4 3

Contact

Bramble Hub Limited Neil Simpson
Telephone: +44 (0) 2077350030
Email: contact@bramblehub.co.uk

Service scope

Software add-on or extension
Yes
What software services is the service an extension to
Windows and Mac Endpoints, Microsoft Word Sharepoint O365 ¬- Sharepoint, Exchange, OneDrive Exchange (online and on premise), Windows File Server, GMail, GDrive, Alfresco, Box, Boldon James, Titus, Clearswift IBM Q Radar, as well as HP ArcSight. Bespoke Integrations available. Libraries available for licensing. Deploys on Windows or Linux.
Cloud deployment model
Hybrid cloud
Service constraints
None
System requirements
  • Ascema server with requires 6GB of memory 150GB of storage
  • Storage 250GB protected docs + 16GB Mem 50GB storage

User support

Email or online ticketing support
Email or online ticketing
Support response times
Response times are within 1 hour.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
On Site Support Engineer £1150 per day plus travel/accommodation; On Site Training £1,150 per day; Maintenance and all upgrades +20% of contract value includes 9-5 support.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
User documentation available online via Ascema Public Wiki; Onsite training is also available, as well as training videos; Adhoc scheduled Webinars; Consultancy and training is available from £850-£1,500 per day.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
  • Other
Other documentation formats
Video
End-of-contract data extraction
Ascema does not hold any documents or content. Ascema customers' irreversible fingerprints can be easily deleted at end of contract.
End-of-contract process
Uninstall Ascema. No additional costs.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
Application to install
Yes
Compatible operating systems
  • Linux or Unix
  • MacOS
  • Windows
  • Other
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Ascema works on 3rd party applications installed on mobile devices such as eMail, O365, Box, Alfresco.
Service interface
Yes
Description of service interface
The service has multiple interfaces depending on its type and the audience (administrator, end user). All interfaces use the latest web technologies like HTML 5, Javascript, Angular 7 etc and follow a clean, user friendly, minimalist design. User experience is optimized with simple and quick task based workflows.
Accessibility standards
WCAG 2.1 AA or EN 301 549
Accessibility testing
Internal testing only.
API
Yes
What users can and can't do using the API
Ascema currently has internal APIs only. These are accessible on request.
API documentation
No
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
Custom REGEX patterns can be created and custom/bespoke searches. Custom classification can be setup. Libraries are available for licencing and integration into bespoke applications. Customisation is available when contracted. In DLP custom classifications can be setup.

Scaling

Independence of resources
Each Ascema instance is private and it scales according to usage.

Analytics

Service usage metrics
Yes
Metrics types
Service usage analytics available via Ascema dashboard.
Reporting types
Real-time dashboards

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
At least every 6 months
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Scale, obfuscating techniques, or data storage sharding
Data sanitisation process
No
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Export of fingerprints are available on request. There may be a charge for this service.
Data export formats
  • CSV
  • Other
Other data export formats
  • JSON
  • CEF
Data import formats
  • CSV
  • Other
Other data import formats
JSON

Data-in-transit protection

Data protection between buyer and supplier networks
Private network or public sector network
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
99.9% up time with mirror servers.
Approach to resilience
Available on request.
Outage reporting
Through a monitoring and alerting system.

Identity and authentication

User authentication needed
Yes
User authentication
Username or password
Access restrictions in management interfaces and support channels
Administrator and Departmental Head have a separate interface.
Access restriction testing frequency
At least every 6 months
Management access authentication
Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BM TRADA
ISO/IEC 27001 accreditation date
19/07/2016
What the ISO/IEC 27001 doesn’t cover
The full scope of our certification: The Information Security Management System relating to the provision of design, development and commissioning of branded software technology for locating, securing and controlling the movement of sensitive data and intellectual property within cloud collaboration environments and other applications, including activities and functions carried out by the departmental staff in scope, covered by Sales, Development and Administration.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
In accordance with our ISO:27001 Standard, we have a range of information management and security policies that are principally upheld and assessed by annual, external auditors, as well as completing quarterly internal audits within each department -¬ Technical, Commercial and Administration -¬ involving policy assessment, risk analysis (and treatment) and self-assessments to ensure employee awareness and implementation.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
All components are fully tested prior to deployment. Continual monitoring and testing throughout component life-cycle.
Vulnerability management type
Undisclosed
Vulnerability management approach
Adhere to ISO:27001 standard.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Defined within ISO:27001 controls.
Incident management type
Undisclosed
Incident management approach
Defined within ISO:27001 controls.

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Pricing

Price
£15,950 a unit a year
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
30 days free trial

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contact@bramblehub.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.