Structured Software Systems Ltd

Training and Consultancy

Provision of:
- Cradle software, RM and SE training and
- ConOps, database configuration, data load project start-up, project execution and CM consultancy services
to allow the rapid and successful deployment of the Cradle software into a project in a way that maximises the benefit Cradle provides for that project.

Features

  • For business analysis, software development, requirements management and systems engineering
  • Applicable to agile and phase-based processes
  • Create user stories, requirements, architectures, functions, sprints, features, releases
  • Analysis, process, architecture modelling SysML, UML, SASD, IDEF, ADARTS BPMN
  • Usable at any stage in the project lifecycle
  • Support the entire application lifecycle management activity
  • Ensure team collaboration and cooperative development
  • Implement governance, acceptance, verification, validation and test management
  • Implement issue, risk, configuration management and defect tracking
  • Tailored implementation, knowledge sharing between all stakeholder groups

Benefits

  • Reduced project start-up times
  • Eliminates wasted time from false-starts or blind-ends
  • Quickly and effectively build schema for process and/or ConOps
  • Evaluate benefits of applying SysML, UML, SASD, ADARTS, IDEF, BPMN
  • Create rules for quality and integrity checks throughout the schema
  • Ensures you can operate Cradle smoothly and effectively
  • Explains how to customise Cradle to peoples’ preferences
  • Creates views optimised to your agile and application lifecycle processes
  • Rapidly build quality documentation
  • Easily produce management information, KPIs, and dashboards

Pricing

£125.00 to £875.00 an instance a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mark.walker@threesl.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

2 5 1 7 6 2 2 4 1 8 5 4 4 7 8

Contact

Structured Software Systems Ltd Mark Walker
Telephone: 01229 838867
Email: mark.walker@threesl.com

Planning

Planning service
Yes
How the planning service works
Develop ConOps for use of Cradle software in projects and thereby derive applicable operations and their input and output item types. Define attributes and lifecycles and CM and workflows for item types. Define user groups and their access methods and locations. Define SaaS architecture using VDI, custom web UIs and/or WSI / API. Build IA case, potentially including RMADS and/or DART accreditation and authenticated / unauthenticated penetration tests. Define on-boarding plan. Build environment and secure accreditation as appropriate. Execute on-boarding plan which includes data loads, schema build and implementation, lead user training, and UATs. Define end user training scope, materials and conduct end user training. Define governance and assist project to deploy governance and on-going assurance policies, plans and procedures.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • FCOS
  • UK Cloud
  • UK Fast
  • Amazon Web Services (AWS)
  • OVH
  • Microsoft Azure
  • Cradle

Training

Training service provided
Yes
How the training service works
"Training in the definition of schemas and processes for agile, business analysis, operational and engineering projects, and their deployment into the Cradle software. This is in the form of a set of 1, 2 and 3-day courses taught either on-site or remotely by webinar. Each course includes course materials, hands-on exercises and a course completion certificate.
Typically a Cradle deployment includes a project-specific Cradle configuration, including ConOps, schema, user environment and documentation. The user environment is designed to be the primary means for users to perform the tasks in the project's process. Hence user training is training how to complete the project process using the customised environment. Specialist training courses are written and 3SL either trains end users or 'trains the trainer' who train the end users."
Training is tied to specific services
Yes
Services the training service works with
3SL Cradle

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
"Define mapping between originating data model and Cradle data model, both data attribute-by-attribute and between lifecycles.
Define mechanisms to extract source data, to transform into new schema, to validate the translation, to load into the new environment, and to validate that data load.
Model the data ownership and data access of the original data and the mapping to original roles and responsibilities. Translate this mapping into the new schema and confirm data access rights of each role once the data is migrated."
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
3SL can define a Cradle deployment that meets the ConOps that the user needs and is compatible with the user's preferred cloud hosting strategy - either to mandate a hosting provider, or to use any of a set of approved / accredited hosting providers, or to use 3SL's hosting services (unlikely for HMG). In all cases, 3SL can define an appropriate deployment architecture including firewalls, DMZs, VPCs and so on as appropriate. 3SL can assist with the IA and InfoSec analysis and the preparation of RMADS and similar documentation. Finally 3SL can build the environment or provide guidance to others as they build the environment. 3SL will then manage the resulting Cradle deployment in this environment as part of our 3SL Cradle software service, or we will divide this work with the PaaS / hosting provider - such as the hosting provider manages the servers, O/S updates, overall security and link to PSN, and 3SL manages users, backups, the Cradle software and all third party software.

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Technical support is available between 9am and 5pm UK time weekdays excluding UK national and public holidays. We acknowledge questions within 1 hour, respond within 2 hours and aim to resolve within 4 hours. All questions are categorised and prioritised. An escalation mechanism is available.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
We provide one level of support for all users. A technical account manager will be provided at the start of on-boarding. All 3SL support engineers are equally able to support Cradle systems deployed as SaaS or in-house. Cloud support is included in the per user per month SaaS charges. On site support is charged at the rates in our SFIA labour categories.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£125.00 to £875.00 an instance a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mark.walker@threesl.com. Tell them what format you need. It will help if you say what assistive technology you use.