MAZARS LLP

Customer Analytics

The service offers advanced analytics and data science offerings focusing on Customer lifecycle deployed on the cloud and managed as a service when required. Offerings include use cases covering Customer Segmentation, Customer Churn, Net Promoter Score (NPS), Customer Cross/Up Sell, Anomaly Detection.

Features

  • Big data and advanced analytics on the cloud
  • Analytics utilising SQL, NoSQL and graph technologies
  • Predictive modelling, R, Spark, Python as a cloud service
  • Data mining on Big data cloud architectures, Spark, AWS, Hadoop
  • Deep learning, AI, cognitive and machine learning algorithms development
  • Natural Language Processing (NLP) and text analytics
  • Assessment, development and implementation of advanced analytics strategy
  • Predictive analytics development, implementation and operationalisation
  • Real-time advanced analytics on IoT and streaming data
  • Deployment onto Amazon AWS, Azure, Google Cloud

Benefits

  • Data scientists generate value from structured and unstructured data
  • Build in-house data science capability, utilising flexible analytics resources
  • Insights for more accurate and informed decision-making
  • Accelerate data driven decision making
  • Build data science accelerators to drive insights from the data
  • Reduce data preparation time, increase data analysis time
  • Reduce data manipulation time, increase time to value
  • Exploit open and streaming data through advanced data science techniques
  • Implement process improvements through machine learning

Pricing

£450 a person a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at pstenders@mazars.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

2 3 9 1 2 0 4 7 7 5 3 9 3 7 8

Contact

MAZARS LLP Peter Cudlip
Telephone: 020 7063 4000
Email: pstenders@mazars.co.uk

Planning

Planning service
Yes
How the planning service works
The service can be used by an organisation for data driven approach for performance improvement, manage risks and improving operations related to Customers. We use agile development approach for collaborative engagement and faster ROI.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
The service can be used to setup the customer analytics in the organisation on cloud based services.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Our quality assurance (QA) covers all three core parts of the analytics development lifecycle

- Data QA: validate integrity of individual data sources, dataset, insights from the data against use cases that the client is familiar with and known answers is known before trusting 'unknown' insights, validate external data sources

- Model/Algorithm QA: algorithm train, test, validation methodology using various techniques

- Deliverable QA: ongoing quality assurance of deliverables is a part of engagement lifecycle. We work together with the client and deliver performance and user testing in agile manner during the design, build and release phases for each solution deployment.

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
No constraints

User support

Email or online ticketing support
No
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
Answer/Call back on the same day and detailed SLA will be agreed before contract award

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£450 a person a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at pstenders@mazars.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.