INET

Automation Testing Services

We provide testing services as package or per resource and the service includes mobile testing, REST, SOAP,UI, Data , System testing, Integration testing, Regression testing, Automation testing, User acceptance testing, performance testing. Central Government departments and their agencies, Non-Departmental Public Bodies, Healthcare, Local Government, Defence, Education, Transport ,Criminal Justice.

Features

  • Low cost resources
  • Specialist and experienced resources -Gurus
  • Quick delivery
  • faster turnover
  • save minimum 30 to 40 percent budget
  • High quality professionals
  • Remote access
  • Multi platform and multi browser
  • Experience in open source and licensed tools
  • Multiculture resources

Benefits

  • Low overheads with less cost of maintenance
  • Support end users in documenation and maintenance
  • Free Knowledge transfer

Pricing

£400 to £650 per person per day

  • Education pricing available
  • Free trial available

Service documents

Framework

G-Cloud 11

Service ID

2 3 5 6 9 0 0 3 0 0 5 2 1 2 1

Contact

INET

Srini

07830284296

gundasr@inetsoftwaresolutions.co.uk

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
Coding
Quality
Agile
Training
Documentation
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints
No
System requirements
  • Open Sources Software
  • Full Software licenes

User support

Email or online ticketing support
Yes, at extra cost
Support response times
We have capability of providing same weekday service at weekends but it depends on clinet needs and SLA
We have provided chat facility to many private sector clients
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Yes, at an extra cost
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
WCAG 2.1 AA or EN 301 549
Web chat accessibility testing
We have provided chat facility to many private sector clients
Onsite support
Yes, at extra cost
Support levels
We provide support to define framework and train the resources
Support available to third parties
Yes

Onboarding and offboarding

Getting started
We have clearly stated User Manual which helps any new resource to adopt our service We also provide online training
Service documentation
Yes
Documentation formats
  • HTML
  • ODF
  • PDF
End-of-contract data extraction
We can provide copy the data and using any ETL process they can extract and migrate
End-of-contract process
All copies including data and documents will be handover to client, We will hold a copy for certain period based agreement.All data are secure and follow DPA

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
Yes
Compatible operating systems
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • Windows Phone
  • Other
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
No difference
Service interface
No
API
Yes
What users can and can't do using the API
Our user manual explain clear instructions to set up through API
API documentation
No
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
Our User Manual explain clear steps to customise the service

Scaling

Independence of resources
Scaling type

Scales automatically
Scales with user intervention

Analytics

Service usage metrics
Yes
Metrics types
Nfrastructure or application metrics

CPU
Disk
Memory
Network
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
At least every 6 months
Penetration testing approach
‘IT Health Check’ performed by a CHECK service provider
Protecting data at rest
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process
Yes
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Backup and recovery
Yes

What’s backed up

Documentation
Databases
Virtual machines

Backup controls
All data is back up at regular intervals and transactional data is maintained for the gaps between backups

Datacentre setup

Multiple datacentres with disaster recovery
Single datacentre with multiple copies

Scheduling backups
Users contact the support team to schedule backups

Backup recovery

Users can recover backups themselves, for example through a web interface
Users contact the support team
Data export formats
  • CSV
  • ODF
Data import formats
  • CSV
  • ODF

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • Bonded fibre optic connections
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
All services will be delivered as per the individual clients and other services they have bought. The refund also defined early agreement.
Approach to resilience
It’s available on request
Outage reporting
A public dashboard
an API
email alerts

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Username or password
Access restrictions in management interfaces and support channels
We create a GPO for those users and configure the following Group Policy to disable Computer Management Console.
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
We are in the process of securing CSA CCM v3.0 ISO/IEC 2700
Information security policies and processes
We have dedicated team to define and review security process. 1st line security team will alert any security issues to gateway team who monitor and fix a solution within minimal time period

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
All components and monitored continuosly monitored, we are using BMC Software standards and process. In the configuration management system, changes related to product specification are managed. The types of changes involving the project processes or the project baselines are managed through the change management system.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Identifying / tracking assets (build asset inventory) Categorizing assets into groups Scanning assets for known vulnerabilities Ranking risks Patch management Test patches Apply patches Regulatory requirements
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
We provide full range of Protective Monitoring services in support of CESG Good Practice Guide 13 requirements. These ensure that appropriate measures are in place, providing an oversight of how ICT systems are used while supporting user accountability where cloud services are being provided by a number of suppliers.
Incident management type
Supplier-defined controls
Incident management approach
Secure senior management approval and confirmation Establish an incident response capability Provide specialist training Define the required roles and responsibilities Establish a data recovery capability Test the incident management plans

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
Yes
Connected networks
  • Public Services Network (PSN)
  • NHS Network (N3)
  • Scottish Wide Area Network (SWAN)
  • Health and Social Care Network (HSCN)

Pricing

Price
£400 to £650 per person per day
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Demonstration our tools Customer feedback Not providing any trial service

Service documents

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