net-progress ltd

Digital accessibility auditing services

Accessibility services to help your project achieve Web Content Accessibility Guidelines (WCAG) 2.1 compliance. These include, but are not limited to, accessibility audits, testing with assistive technologies, and user-testing with people who have accessibility needs. Support provided from every stage from design to live monitoring.

Features

  • Optional induction workshop covering WCAG and assistive technologies
  • Audits can cover WCAG 2.1 A, AA and AAA conformance
  • Audit to WCAG 2.0, if required
  • Reports contain non-technical executive summary, recommendations and impact analysis
  • Desktop, mobile and native app testing
  • Services appropriate for new build or existing digital products
  • Dedicated Account Manager
  • Can be applied to wireframes, creative designs, coded html, etc.
  • Dedicated Account Manager

Benefits

  • In line with GDS Service Manual guidelines
  • Meet Public Sector Bodies Accessibility Regulations 2018 obligations
  • Meet WCAG compliance and Equality Act responsibilities
  • Accessibility feedback, insight and validation from real people
  • 30-day fault investigation and social media monitoring
  • Time & materials invoicing for best value to taxpayer
  • Accessibility statement writing service or support
  • Support provided for each phase of your project

Pricing

£400 to £600 a person a day

Service documents

Framework

G-Cloud 12

Service ID

2 2 9 8 0 8 7 0 6 2 6 3 4 5 0

Contact

net-progress ltd

paul crichton

0208 296 0971

paul@net-progress.co.uk

Planning

Planning service
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
More details of our QA service are in the Service Definition document.

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
N/A

User support

Email or online ticketing support
Email or online ticketing
Support response times
Responses are the same day during the regular working week. The same response can be provided if needed and agreed in advance for weekends.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Select from:

• Email
• Skype / Google Hangouts
• Phone
• Onsite (where appropriate)

Each project will have a dedicated Account Manager as standard for the duration of the project.

Fault investigation for users and social media monitoring provided for 30 calendar days after launch.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
None

Pricing

Price
£400 to £600 a person a day
Discount for educational organisations
No

Service documents

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