Nine23

Secure Cloud - Mobility - Deployment Services

Support to organisations undergoing digital transformation and transitioning to cloud/mobile working or updating existing cloud/mobility deployments. Experienced cloud/mobility engineers provide deployment and configuration advice/services for cloud/mobility/EMM systems deployed-locally-as SaaS or hosted in secure data-centres. Accredited at Official Sensitive including remote access-boundary configuration-filtering software-gateways- MDM software, compliance in-line with NCSC guidelines.

Features

  • Cloud/mobility platform agnostic experts with track record of government deployments
  • Enterprise Architecture, Technical Architecture, Solution Architecture, Digital Consultancy
  • Hosting solutions advisory: On-prem/IaaS/PaaS/SaaS Multi cloud - gateway provider
  • Solutions can be hosted in PSN/HSCN/RLI connected facilities PSN CoCo
  • Multi-Cloud hosting solutions advice to deliver Unified Endpoint Management (UEM)
  • NCSC design experts augment your digital-skills on-demand at critical times
  • Agile secure cloud deployment guidance; secure endpoint protection AD PSN/RLI/HSCN
  • AV, Patching, Monitoring, Base OS Management, security monitoring, DR management
  • End User Device guidance NCSC guideline compliance Windows10, iOS, Android
  • End-user mobile advisory of multiple secure official-sensitive cloud services providers

Benefits

  • Impartial expert advice on secure cloud solutions with option reports
  • Defined plan for deployment verified by experts to enable accreditation
  • De-risked project/programmes; Creation digital transformation roadmaps to deliver your vision
  • Managed engagement with stakeholders inc users, business, accreditors, technical CISO/CTO
  • Align End-User Device based on business needs and user types
  • Integrates with COPE/BYOD and secure mobility strategy improvements
  • Complete end-to-end, secure, managed solution; set-up and in service quickly
  • Fully Managed secure official-sensitive service NCSC Cloud Security Principles
  • Innovation with design thinking, Digital by Default, deep market experience
  • Understand your end-user situational awareness constraints, opportunities, context

Pricing

£350 to £1200 per person per month

Service documents

G-Cloud 10

227526261619920

Nine23

Stuart McKean

+44 (0) 23 8202 0300

gcloud@nine23.co.uk

Planning

Planning
Planning service Yes
How the planning service works Nine23 has a proven track record of planning, delivering and servicing cloud hosted mobility solutions. This experience has given us knowledge about the requirements of cloud solutions including end user experience, overarching business requirements, technical and security compliance requirements, architectural design and service modelling.
Planning service works with specific services Yes
Hosting or software services the planning service works with
  • Mobility and remote access cloud solutions
  • Solutions that need to comply with government standards

Training

Training
Training service provided Yes
How the training service works As part of cloud solution deployments, we can provide training material and support services to ensure once a transition to service has been achieved, the organisation's admin staff can maintain configurations and confidently administer their solution.
Training is tied to specific services Yes
Services the training service works with
  • Mobility and remote access cloud solutions
  • Solutions that need to comply with government standards

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Nine23 have worked with multiple vendors to setup and move services between cloud providers and from on-prem to cloud infrastructures. We provide support services to articulate the strategy, undertake the implementation and maintain the configuration, if necessary.
Setup or migration service is for specific cloud services Yes
List of supported services
  • Mobility and remote access cloud solutions
  • Solutions that need to comply with government standards

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service No

Security testing

Security testing
Security services Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works We provide flexible support for hosted services with expertise gained through experience of multiple cloud service deliveries. We provide strategic guidance, architectural design, security and accreditation compliance advice, service and configuration support, and networking advice for software and systems - this support can be provided for solutions created by us for the client, or that the client has in place already.

Service scope

Service scope
Service constraints No service contraints yet identified

User support

User support
Email or online ticketing support Email or online ticketing
Support response times A response will be given within 15 minutes of service requests during business hours.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility WCAG 2.0 AA or EN 301 549
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Support levels We provide a standardised SLA for clients to ensure the service is understood by you, and is sufficiently supported by our engineers. You will be able to interact directly with engineers who know your account and can deal with issues immediately, without having to first wade through a log-and-flog Helpdesk.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £350 to £1200 per person per month
Discount for educational organisations No

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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