Black Marble Limited

SharePoint Consultancy Service Planning

Our SharePoint intranet planning engagement takes an organisation through a sequence of workshops to identify where SharePoint could improve ways of working. By engaging with staff across the customer organisation during the workshops, the chances of successful adoption are raised significantly exploring the different options around on-premise or the Cloud.

Features

  • SharePoint is a platform for collaborative working within an organisation
  • Both the operational and organisational needs are explored
  • Information Architecture and Governance planning
  • Installation and configuration
  • Workshops to support migration planning
  • Responsive design
  • SharePoint development and customisation; Server, CSOM and sandbox
  • SharePoint on-premise or SharePoint Online
  • Office Online Server
  • Workflow Manager

Benefits

  • Improved efficiency with an organisation working from one main system
  • Our workshops increase the chances of a successful adoption significantly
  • Business critical data is easily accessible
  • End user and business needs are addressed
  • Leverages all features of SharePoint Online or most suited version
  • Flexible approach includes technical and non-technical stakeholders ensuring success
  • We carry out knowledge transfer to key personnel
  • Re-use of IP to speed up delivery, reduce overall costs

Pricing

£750 to £1150 per person per day

Service documents

G-Cloud 10

210791402291852

Black Marble Limited

Linda Hogg

01274 300175

linda@blackmarble.com

Planning

Planning
Planning service Yes
How the planning service works Our SharePoint intranet planning engagement takes an organisation through a sequence of workshops to identify where SharePoint could improve ways of working. By engaging with staff across the customer organisation during the workshops, the chances of successful adoption are raised significantly exploring the different options around on-premise or the Cloud.
Planning service works with specific services Yes
Hosting or software services the planning service works with
  • Microsoft Office 365
  • SharePoint Online

Training

Training
Training service provided Yes
How the training service works Depending on the customer's specific services, we provide * Technical assistance in the implementation of prerequisites and system requirements. * Knowledge transfer for the management of the system. * Specific customer training.
Training is tied to specific services Yes
Services the training service works with SharePoint Online

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Our SharePoint intranet planning engagement takes an organisation through a sequence of workshops to identify where SharePoint could improve ways of working. By engaging with staff across the customer organisation during the workshops, the chances of successful adoption are raised significantly exploring the different options around on-premise or the Cloud.
Setup or migration service is for specific cloud services Yes
List of supported services
  • Microsoft Office 365
  • SharePoint Online

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works Depending on the services being implemented for the customer, we perform load testing to make sure it meets customer scalability requirements, and share the results with the customer.

Security testing

Security testing
Security services No

Ongoing support

Ongoing support
Ongoing support service No

Service scope

Service scope
Service constraints Normal support would only be available remotely.

User support

User support
Email or online ticketing support Email or online ticketing
Support response times 2 hours depending on criticality
Long term aim is 24/7, currently stands at 9 to 5.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Support levels The service provides a sample solution, and roadmap. Any additional, follow-up services would have an agreed support model, depending on the level of engagement.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Pricing

Pricing
Price £750 to £1150 per person per day
Discount for educational organisations No

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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