SharePoint Consultancy Service Planning
Our SharePoint intranet planning engagement takes an organisation through a sequence of workshops to identify where SharePoint could improve ways of working. By engaging with staff across the customer organisation during the workshops, the chances of successful adoption are raised significantly exploring the different options around on-premise or the Cloud.
Features
- SharePoint is a platform for collaborative working within an organisation
- Both the operational and organisational needs are explored
- Information Architecture and Governance planning
- Installation and configuration
- Workshops to support migration planning
- Responsive design
- SharePoint development and customisation; Server, CSOM and sandbox
- SharePoint on-premise or SharePoint Online
- Office Online Server
- Workflow Manager
Benefits
- Improved efficiency with an organisation working from one main system
- Our workshops increase the chances of a successful adoption significantly
- Business critical data is easily accessible
- End user and business needs are addressed
- Leverages all features of SharePoint Online or most suited version
- Flexible approach includes technical and non-technical stakeholders ensuring success
- We carry out knowledge transfer to key personnel
- Re-use of IP to speed up delivery, reduce overall costs
Pricing
£750 to £1,150 a person a day
Service documents
Request an accessible format
Framework
G-Cloud 10
Service ID
2 1 0 7 9 1 4 0 2 2 9 1 8 5 2
Contact
Black Marble Limited
Linda Hogg
Telephone: 01274 300175
Email: businessdevelopment@blackmarble.com
Planning
- Planning service
- Yes
- How the planning service works
- Our SharePoint intranet planning engagement takes an organisation through a sequence of workshops to identify where SharePoint could improve ways of working. By engaging with staff across the customer organisation during the workshops, the chances of successful adoption are raised significantly exploring the different options around on-premise or the Cloud.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- Microsoft Office 365
- SharePoint Online
Training
- Training service provided
- Yes
- How the training service works
- Depending on the customer's specific services, we provide * Technical assistance in the implementation of prerequisites and system requirements. * Knowledge transfer for the management of the system. * Specific customer training.
- Training is tied to specific services
- Yes
- Services the training service works with
- SharePoint Online
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Our SharePoint intranet planning engagement takes an organisation through a sequence of workshops to identify where SharePoint could improve ways of working. By engaging with staff across the customer organisation during the workshops, the chances of successful adoption are raised significantly exploring the different options around on-premise or the Cloud.
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- Microsoft Office 365
- SharePoint Online
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Depending on the services being implemented for the customer, we perform load testing to make sure it meets customer scalability requirements, and share the results with the customer.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- Normal support would only be available remotely.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
2 hours depending on criticality
Long term aim is 24/7, currently stands at 9 to 5. - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- The service provides a sample solution, and roadmap. Any additional, follow-up services would have an agreed support model, depending on the level of engagement.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Pricing
- Price
- £750 to £1,150 a person a day
- Discount for educational organisations
- No