This G-Cloud 10 service is no longer available to buy.

The G-Cloud 10 framework expired on Tuesday 2 July 2019. Any existing contracts with Black Marble Limited are still valid.
Black Marble Limited

SharePoint Consultancy Service Planning

Our SharePoint intranet planning engagement takes an organisation through a sequence of workshops to identify where SharePoint could improve ways of working. By engaging with staff across the customer organisation during the workshops, the chances of successful adoption are raised significantly exploring the different options around on-premise or the Cloud.

Features

  • SharePoint is a platform for collaborative working within an organisation
  • Both the operational and organisational needs are explored
  • Information Architecture and Governance planning
  • Installation and configuration
  • Workshops to support migration planning
  • Responsive design
  • SharePoint development and customisation; Server, CSOM and sandbox
  • SharePoint on-premise or SharePoint Online
  • Office Online Server
  • Workflow Manager

Benefits

  • Improved efficiency with an organisation working from one main system
  • Our workshops increase the chances of a successful adoption significantly
  • Business critical data is easily accessible
  • End user and business needs are addressed
  • Leverages all features of SharePoint Online or most suited version
  • Flexible approach includes technical and non-technical stakeholders ensuring success
  • We carry out knowledge transfer to key personnel
  • Re-use of IP to speed up delivery, reduce overall costs

Pricing

£750 to £1,150 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at businessdevelopment@blackmarble.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 10

Service ID

2 1 0 7 9 1 4 0 2 2 9 1 8 5 2

Contact

Black Marble Limited Linda Hogg
Telephone: 01274 300175
Email: businessdevelopment@blackmarble.com

Planning

Planning service
Yes
How the planning service works
Our SharePoint intranet planning engagement takes an organisation through a sequence of workshops to identify where SharePoint could improve ways of working. By engaging with staff across the customer organisation during the workshops, the chances of successful adoption are raised significantly exploring the different options around on-premise or the Cloud.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Microsoft Office 365
  • SharePoint Online

Training

Training service provided
Yes
How the training service works
Depending on the customer's specific services, we provide * Technical assistance in the implementation of prerequisites and system requirements. * Knowledge transfer for the management of the system. * Specific customer training.
Training is tied to specific services
Yes
Services the training service works with
SharePoint Online

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Our SharePoint intranet planning engagement takes an organisation through a sequence of workshops to identify where SharePoint could improve ways of working. By engaging with staff across the customer organisation during the workshops, the chances of successful adoption are raised significantly exploring the different options around on-premise or the Cloud.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Microsoft Office 365
  • SharePoint Online

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Depending on the services being implemented for the customer, we perform load testing to make sure it meets customer scalability requirements, and share the results with the customer.

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
Normal support would only be available remotely.

User support

Email or online ticketing support
Email or online ticketing
Support response times
2 hours depending on criticality
Long term aim is 24/7, currently stands at 9 to 5.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
The service provides a sample solution, and roadmap. Any additional, follow-up services would have an agreed support model, depending on the level of engagement.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£750 to £1,150 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at businessdevelopment@blackmarble.com. Tell them what format you need. It will help if you say what assistive technology you use.