NCC GROUP SECURITY SERVICES LIMITED

NCC Scout

NCC Scout is a self-service web application for performing ad-hoc and/or scheduled configuration monitoring of Azure, AWS and Google public cloud accounts. NCC Scout checks for configuration compliance with best practices through a capable, agnostic and easy to use hosted system which is maintained and supported by NCC Group engineers.

Features

  • Public cloud configuration checking of Azure, AWS, Google
  • Supports Azure, AWS and Google public cloud
  • Self-service web application
  • Fully managed platform
  • Unlimited scan/check frequency
  • Unlimited users
  • Charged per account per annum
  • Ad-hoc scans
  • Scheduled scans
  • Summary and detailed reports

Benefits

  • Check how your public cloud accounts are configured
  • Support for the most popular public cloud accounts
  • Scan when you need to under your control
  • No need for in-house build skills and infrastructure
  • Scan frequently to improve configurations
  • Share the load of scanning and reviewing results
  • Only pay for the accounts you scan/check
  • Point in time checks to support safe development
  • Monitor configuration over time for peace of mind
  • Appropriate reports for management and technical use

Pricing

£1,800 an instance a year

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@nccgroup.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

1 9 6 0 0 8 0 5 4 3 4 7 4 1 4

Contact

NCC GROUP SECURITY SERVICES LIMITED Karen Fryatt
Telephone: 07717800461
Email: tenders@nccgroup.com

Service scope

Software add-on or extension
No
Cloud deployment model
Public cloud
Service constraints
Access to the internet and commercial arrangement in place to use NCC Group Scout
System requirements
  • Commercial access to NCC Scout
  • Internet access
  • Administrative rights to the public cloud account being checked

User support

Email or online ticketing support
Email or online ticketing
Support response times
Support is UK office hours only
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
No
Support levels
9 to 5 (UK time), Monday to Friday via email
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Web application is self-service; once contract is in place user is provided with an activation email to access the platform. Help and FAQ's are provided to get the user started. We can provide web meeting introductions for the service at no extra charge.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
All reports are downloadable as a HTML archive.
End-of-contract process
All customer data is deleted a month after the contract expires. All access is revoked immediately after the contract expires.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
Application to install
No
Designed for use on mobile devices
No
Service interface
Yes
Description of service interface
Web application access via most common web browsers
Accessibility standards
None or don’t know
Description of accessibility
Users can do all functions within the web application which is accessed from most common web browsers.
Accessibility testing
None
API
No
Customisation available
No

Scaling

Independence of resources
The service is delivered using highly scalable AWS infrastructure which can scale on demand.

Analytics

Service usage metrics
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
European Economic Area (EEA)
User control over data storage and processing locations
No
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least every 6 months
Penetration testing approach
‘IT Health Check’ performed by a CHECK service provider
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process
No
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
All reports are downloadable as a HTML archive.
Data export formats
Other
Other data export formats
HTML archive
Data import formats
Other
Other data import formats
Not applicable

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
Other
Other protection within supplier network
NCC Scout data for each client is stored in discrete AES-256 bits encrypted S3 buckets.

Availability and resilience

Guaranteed availability
Whilst the system is designed to be highly available we do not currently offer a guarantee.
Approach to resilience
We use different cloud availability zones and infrastructure is hosted within AWS.
Outage reporting
We use external monitoring tools for availability and internal monitoring tools for performance.

Identity and authentication

User authentication needed
Yes
User authentication
Username or password
Access restrictions in management interfaces and support channels
Access is provided over a VPN client which requires 2FA for access. Access is also restricted to a dedicated network and IP range.

Users are authenticated using a username and strong password.
Access restriction testing frequency
At least every 6 months
Management access authentication
2-factor authentication

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
Between 1 month and 6 months

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Lloyd's Register Group Limited
ISO/IEC 27001 accreditation date
01/06/2018
What the ISO/IEC 27001 doesn’t cover
All parts of the service are covered.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
Unique username and strong password - Password hashing and salt value - Account expiry and deactivation - Account lockout - IP address and users tracking - SSL secure connection - Support modern browsers - Patches/updates are automatically applied to servers Policies, procedures, workflows and work instructions are managed as part of our ISO9001:2015 Quality Management Standards

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
We do blue-green deployment; blue-green deployment is a technique that reduces downtime and risk by running two identical production environments called Blue and Green. At any time, only one of the environments is live, with the live environment serving all production traffic. This technique can eliminate downtime due to app deployment. In addition, blue-green deployment reduces risk: if something unexpected happens with your new version on Green, you can immediately roll back to the last version by switching back to Blue. We keep daily DB backups for a month.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
NCC Scout infrastructure and web application are scanned for vulnerabilities on a daily basis by NCC Group's xstormlive platform. Any vulnerabilities are highlighted to the product support team automatically.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
We use an in house managed Splunk based SIEM platform. Any potential compromises are raised to the 24x7 Security Operations Centre (SOC) who will take the relevant and necessary actions. Incidents are responded to based on their severity. Target response times range between 15 minutes for Level 1 (L1) to 8 working hours for Level 4 (L4).
Incident management type
Supplier-defined controls
Incident management approach
Users report incidents via email for support desk and these are logged, prioritised, tracked and actioned as required. Route Cause Analysis (RCA) are produced for an outage and any corrective actions are tracked within our ISO 9001:2015 QMS.

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Pricing

Price
£1,800 an instance a year
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
The free trial service provides limited functionality and is restricted to one public cloud account and 12 scans.
Link to free trial
https://cyberstore.nccgroup.com/our-services/service-details/16/cloud-account-monitoring

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@nccgroup.com. Tell them what format you need. It will help if you say what assistive technology you use.