uComply Limited

ID validation / authentication for Right to Work in the UK

Right to Work compliance, wizard driven on mobile or desktop providing a process for scanning and validation / authentication of passports / identity documents. Inbuilt Home Office guidance to provide a statutory excuse. Full audit trail and digital pdf document reporting. Compliance with data protection of workers documentation.

Features

  • Document authentication of Passports, IDCards, Biometric Cards, Visas, driving licences
  • Using NFC reads the chip data on RFID enabled documents
  • Consent obtained and documents scanned/stored digitally and securely
  • Fully encrypted communications for mobile and cloud
  • Data capture with OCR (optical character recognition)
  • Mobile enabled with cloud storage
  • Built-in rules engine
  • Image capture
  • Centralised user controls
  • Email integratable

Benefits

  • Standardised process for Right to Work for the entire organisation
  • Reduced risk of fake documents with document & ID checks
  • Reduce key staff dependencies
  • Secure record storage, retrieval and alerts to expiring documents
  • Highly portable solution available for mobile devices
  • Desktop version uses Border control standard passport scanning machines
  • Ensures compliance with Home Office guidance for Right to Work
  • Creates efficiency with reduced risk of manual error
  • Facilitates consent with signature capture from applicants / workers
  • Provides a help desk for user queries

Pricing

£295 per instance per year

  • Free trial available

Service documents

Framework

G-Cloud 11

Service ID

1 9 0 2 2 1 9 7 7 3 2 2 0 7 6

Contact

uComply Limited

Kim-Marie Freeston

01707800840

kim-marie.freeston@ucomply.co.uk

Service scope

Software add-on or extension
No
Cloud deployment model
Private cloud
Service constraints
The service availability is 24/7 with user support during working hours.
The mobile is currently on Android 5 or newer. IOS 9 or above
System requirements
  • Desktop aligned with supported microsoft products
  • Mobile - Android 5 or newer ideally with NFC capability
  • If applicable SQLserver2012 full or express
  • PDF viewer
  • If IOS then 9 or above

User support

Email or online ticketing support
Email or online ticketing
Support response times
SLA acknowledge within 2 hours and respond within 1 working day
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Standard support 9-5.30 GMT includes (through email, phone or in application)
other packages available including 24/7 at negotiable costs
General support function (dedicated available)
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Online and face to face training available - built in help functions
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
Export function available
End-of-contract process
Client can export data from application - software will cease to work - if custom reports are required then these would be reviewed on a case by case basis with regards to additional costs

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
Yes
Compatible operating systems
  • Android
  • IOS
  • Windows
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Main difference involves the use of dedicated passport scanning machines hardware for the desktop
Capture of consent signature for data capture
Service interface
No
API
Yes
What users can and can't do using the API
API integration details on request
API documentation
Yes
API documentation formats
  • PDF
  • Other
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
Possible to add own branding,
Customisable Alerts, Questions and Document Uploads
Colours etc.
All controlled by user privileges
Ability to limit communications

Scaling

Independence of resources
On-line service is fully scalable

Analytics

Service usage metrics
Yes
Metrics types
We monitor scans, fails, logins and the client can see failing/expiring documents
Reporting types
  • API access
  • Real-time dashboards
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least every 6 months
Penetration testing approach
‘IT Health Check’ performed by a CHECK service provider
Protecting data at rest
Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Either individually or through reports
Data export formats
CSV
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
Assured by contractual obligations
Approach to resilience
Available on request
Outage reporting
API and email alerts

Identity and authentication

User authentication needed
Yes
User authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels
All access is role driven through the use of passwords over encrypted channels further information on request
Access restriction testing frequency
At least every 6 months
Management access authentication
Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Alcumus ISOQAR
ISO/IEC 27001 accreditation date
29/11/2017
What the ISO/IEC 27001 doesn’t cover
Items that fall outside of our scope of registration
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
Clearly defined processes are available upon request from our operations manual

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Clearly defined processes are available upon request from our operations manual
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Clearly defined processes are available upon request from our operations manual
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Clearly defined processes are available upon request from our operations manual
Incident management type
Supplier-defined controls
Incident management approach
Clearly defined processes are available upon request from our operations manual

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Pricing

Price
£295 per instance per year
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
Installed on customers own equipment or we can provide hardware/software required
Time period usually 2 weeks
Trial is the full version of software

Service documents

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