uComply Limited

ID validation / authentication for Right to Work in the UK

Right to Work compliance, wizard driven on mobile or desktop providing a process for scanning and validation / authentication of passports / identity documents. Inbuilt Home Office guidance to provide a statutory excuse. Full audit trail and digital pdf document reporting. Compliance with data protection of workers documentation.

Features

  • Document authentication of Passports, IDCards, Biometric Cards, Visas, driving licences
  • Using NFC reads the chip data on RFID enabled documents
  • Consent obtained and documents scanned/stored digitally and securely
  • Fully encrypted communications for mobile and cloud
  • Data capture with OCR (optical character recognition)
  • Mobile enabled with cloud storage
  • Built-in rules engine
  • Image capture
  • Centralised user controls
  • Email integratable

Benefits

  • Standardised process for Right to Work for the entire organisation
  • Reduced risk of fake documents with document & ID checks
  • Reduce key staff dependencies
  • Secure record storage, retrieval and alerts to expiring documents
  • Highly portable solution available for mobile devices
  • Desktop version uses Border control standard passport scanning machines
  • Ensures compliance with Home Office guidance for Right to Work
  • Creates efficiency with reduced risk of manual error
  • Facilitates consent with signature capture from applicants / workers
  • Provides a help desk for user queries

Pricing

£295 per instance per year

  • Free trial available

Service documents

G-Cloud 11

190221977322076

uComply Limited

Kim-Marie Freeston

01707800840

kim-marie.freeston@ucomply.co.uk

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Private cloud
Service constraints The service availability is 24/7 with user support during working hours.
The mobile is currently on Android 5 or newer. IOS 9 or above
System requirements
  • Desktop aligned with supported microsoft products
  • Mobile - Android 5 or newer ideally with NFC capability
  • If applicable SQLserver2012 full or express
  • PDF viewer
  • If IOS then 9 or above

User support

User support
Email or online ticketing support Email or online ticketing
Support response times SLA acknowledge within 2 hours and respond within 1 working day
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Yes, at extra cost
Support levels Standard support 9-5.30 GMT includes (through email, phone or in application)
other packages available including 24/7 at negotiable costs
General support function (dedicated available)
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Online and face to face training available - built in help functions
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction Export function available
End-of-contract process Client can export data from application - software will cease to work - if custom reports are required then these would be reviewed on a case by case basis with regards to additional costs

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install Yes
Compatible operating systems
  • Android
  • IOS
  • Windows
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Main difference involves the use of dedicated passport scanning machines hardware for the desktop
Capture of consent signature for data capture
API Yes
What users can and can't do using the API API integration details on request
API documentation Yes
API documentation formats
  • PDF
  • Other
API sandbox or test environment Yes
Customisation available Yes
Description of customisation Possible to add own branding,
Customisable Alerts, Questions and Document Uploads
Colours etc.
All controlled by user privileges
Ability to limit communications

Scaling

Scaling
Independence of resources On-line service is fully scalable

Analytics

Analytics
Service usage metrics Yes
Metrics types We monitor scans, fails, logins and the client can see failing/expiring documents
Reporting types
  • API access
  • Real-time dashboards
  • Reports on request

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations Yes
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least every 6 months
Penetration testing approach ‘IT Health Check’ performed by a CHECK service provider
Protecting data at rest Encryption of all physical media
Data sanitisation process Yes
Data sanitisation type Explicit overwriting of storage before reallocation
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach Either individually or through reports
Data export formats CSV
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks TLS (version 1.2 or above)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Availability and resilience
Guaranteed availability Assured by contractual obligations
Approach to resilience Available on request
Outage reporting API and email alerts

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels All access is role driven through the use of passwords over encrypted channels further information on request
Access restriction testing frequency At least every 6 months
Management access authentication Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 Alcumus ISOQAR
ISO/IEC 27001 accreditation date 29/11/2017
What the ISO/IEC 27001 doesn’t cover Items that fall outside of our scope of registration
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes Clearly defined processes are available upon request from our operations manual

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Clearly defined processes are available upon request from our operations manual
Vulnerability management type Supplier-defined controls
Vulnerability management approach Clearly defined processes are available upon request from our operations manual
Protective monitoring type Supplier-defined controls
Protective monitoring approach Clearly defined processes are available upon request from our operations manual
Incident management type Supplier-defined controls
Incident management approach Clearly defined processes are available upon request from our operations manual

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £295 per instance per year
Discount for educational organisations No
Free trial available Yes
Description of free trial Installed on customers own equipment or we can provide hardware/software required
Time period usually 2 weeks
Trial is the full version of software

Service documents

pdf document: Pricing document pdf document: Terms and conditions pdf document: Modern Slavery statement
Service documents
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