365Tribe Ltd

YourChampions

Our YourChampions Digital Champion programme is designed to engage a community of Champions from the beginning. We’ve created a structured offering that engages your Champions, delivers real world, up to date learning, assesses their competency and encourages them to drive adoption.

Features

  • Delivered through Microsoft Teams
  • Integrated Azure Hosted Learning content
  • Digital Champions Recruitment and Engagement
  • Learning, Challenges and Knowledge Checks
  • Fully Managed Service
  • Weekly reporting and league tables
  • On-demand expert support

Benefits

  • Creates a community of sustained Digital Champions
  • Drives Adoption of Microsoft 365
  • Delivers on-demand learning
  • Incentives and gamification
  • Increases Microsoft 365 Consumption
  • Support Global Adoption
  • Enables Producivity
  • Saves time and reduces costs
  • Delivers return on Microsoft 365 license investment

Pricing

£5,000 to £30,000 a licence a year

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at waffle@365tribe.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

1 7 8 0 7 4 0 8 0 3 9 5 4 1 9

Contact

365Tribe Ltd 365Tribe Ltd
Telephone: 0203 866 1237
Email: waffle@365tribe.co.uk

Planning

Planning service
Yes
How the planning service works
We deliver a series of Digital Transformation Strategy Planning Workshops, followed by a full recommendation report for adoption.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Microsoft 365
  • Office 365

Training

Training service provided
Yes
How the training service works
We deliver the following training:

Executive Seminars
1-2-1 Virtual Training
Digital Champions on demand learning
Full Office 365 Azure hosted Video Library (developed internally)
User enablement workshops
Webinars
On-site and Online Training Sessions
Training is tied to specific services
Yes
Services the training service works with
  • Microsoft 365
  • Office 365
  • Microsoft Teams

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by your organisation
How the support service works
Through our Microsoft Teams Digital Champions Programme we provide dedicated support resources in the form of Microsoft 365 Experts and Community Management.
Support is delivered through Microsoft Teams chat facility, email and telephone. Available 5 days per week catering to support all time zones.

Service scope

Service constraints
Currently due to Covid-19 Training and Support is available remotely.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Response within 4 hours during the working week.
Support is available Monday - Friday inline with our clients business hours and requests.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), 7 days a week
Web chat support accessibility standard
WCAG 2.1 AAA
Web chat accessibility testing
N/A
Support levels
Our Microsoft 365 Experts deliver the following support to our Digital Champions.

Phone support

Feel free to call us anytime, any day! Just dial the number listed below to connect with us.

T: +44 (0) 203 866 1237

Email support

Waffle with our experts, ask questions and we will get back to you ASAP!

Email support: waffle@365tribe.co.uk

Instant Chat

Chat with us now via our website, ask questions and get quick responses.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£5,000 to £30,000 a licence a year
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at waffle@365tribe.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.