Pathway Analytics

Sexual Health Tariff Grouper - Basic Provider

The integrated Sexual Health Tariff Grouper Basic Provider service for providers enables healthcare providers of sexual health services to calculate charges according a locally agreed tariff based on activity and allocate those charges to commissioners - all at the click of a button.

Features

  • Easy data upload with automated column heading matching
  • Easy inline data validation and correction
  • One click transpose option to convert data file orientation
  • One click submission process
  • Simple data extracts
  • Automated alerts of data file uploads and submissions
  • Automated allocation of charges for overseas patients
  • Automatic collation of GUMCAD and SRHAD data into single report

Benefits

  • Replace complex tariff algorithms with simple online process
  • Easily show commissioners your data has been validated
  • Demonstrate your charges are based on agreed algorithms
  • Use extracted data to investigate cost in/efficient practices
  • Link charges to simple patient demographics to develop strategy
  • Share common data with commissioners to facilitate commercial discussions

Pricing

£400 a user a year

Service documents

Framework

G-Cloud 12

Service ID

1 6 8 7 8 5 2 5 8 9 6 9 3 5 6

Contact

Pathway Analytics Charles Hewitt
Telephone: 02033971004
Email: charles.hewitt@pathwayanalytics.com

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
Integrated Sexual Health Tariff Grouper - Local Tariff Configuration
Cloud deployment model
Private cloud
Service constraints
We require that the data we receive from providers is fully anonymised.
We require that healthcare providers have the consent of patients to process their anonymised data through 3rd parties for the purposes of public health and commissioning.
The service is designed for use with all modern browsers such as Chrome, Firefox, Edge, Safari, Opera and all modern devices such as IOS 7+, Android 4.0+ and Windows Mobile 8.1+. Internet Explorer, starting with version 8, is also supported, but with some limitations.
System requirements
  • Modern secure web browser (supports TLS 1.2)
  • Internet access
  • Client can read MS Excel xlsx files

User support

Email or online ticketing support
Email or online ticketing
Support response times
Tickets responded to immediately with resolution target within 48hrs during working hours m-f 9-5.
User can manage status and priority of support tickets
No
Phone support
No
Web chat support
No
Onsite support
No
Support levels
1st Line support enquiries@pathwayanalytics.com issues aimed to be addressed within 24hrs during the working week.
2nd Line support may escalate to telephone call back or desktop sharing to support the issue resolution.
Telephone support is limited to call back at 2nd line support, there is no inbound telephone support.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
We provide an introductory email with links to screencasts. In addition we offer an optional desktop sharing session to help new users get started.
Service documentation
Yes
Documentation formats
HTML
End-of-contract data extraction
It is a subscriber's responsibility to extract from the service any data they want to retain using the embedded data extract features using MS Excel data extracts directly from the application.
End-of-contract process
At the end of the contract subscriber accounts are archived. It is a subscriber's responsibility to extract from the service any data they want to retain using the embedded data extract features.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
No
Designed for use on mobile devices
No
Service interface
No
API
No
Customisation available
No

Scaling

Independence of resources
We monitor server resources and dynamically optimise platform performance as required.

Analytics

Service usage metrics
Yes
Metrics types
Hosted provider data submission activity
Reporting types
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
No
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
‘IT Health Check’ performed by a CHECK service provider
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
The service is designed to import and export data.
Subscribers can use the embedded export to MS Excel buttons to export specific data sets
Data export formats
Other
Other data export formats
MS Excel (xls)
Data import formats
  • CSV
  • Other
Other data import formats
  • MS Excel (xlsx)
  • MS Excel (xls)

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Other
Other protection within supplier network
ACLs
Routing Tables
IP and Port restrictions

Availability and resilience

Guaranteed availability
99.9% during working hours m-f, 9-5 excluding outside planned maintenance. In the event we do not meet this commitment we will issue a a service credit.
Approach to resilience
Available on request
Outage reporting
A public dashboard

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Username or password
  • Other
Other user authentication
A subscriber will need to make an initial subscription request using an email with a suitable known domain such as 'gov.uk' or 'nhs.net' supported by a valid purchase order.
Access restrictions in management interfaces and support channels
SSH tunnels using certificates to management consoles;
User ID and password;
2 factor authentication;
Port restrictions;
IP address white lists;
Other monitoring and prevention measures
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Username or password
  • Other
Description of management access authentication
.

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
Yes
Any other security certifications
Cyber Essentials PLUS (IASME-A-09427)

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
Other security governance standards in process of applying for ISO 27001
Information security policies and processes
We have an automated security regime that monitors and tracks all infrastructure changes as well as data access. Alerts are sent in real time to allow immediate remedial action to be taken.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
For infrastructure we use an infrastructure as code approach, where changes are coded in configuration files and then applied. This provides a non-repudiable audit trail of changes.
For the software platform, we use agile development and continuous deployment techniques to create, test and deploy changes onto the live service without down time.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
We rely on third parties to disseminate threat alerts, we deploy non-critical patches on a weekly basis. Critical patches will receive more immediate attention commensurate with the risk.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
We use 3rd party active threat monitoring tools that use machine learning and known threat IP addresses to assess a wide range of threats. Responses to alerts will depend on the threat severity and may if necessary, result in immediate suspension of the service.
Incident management type
Supplier-defined controls
Incident management approach
We continually identify, assess, mitigate, report, and monitor risks. Management reviews and evaluates the risks identified following this procedure:
1. Identify – Identify technical and business risks to the organisation and operations.
2. Assess – Evaluates the potential impact(s) of identified risks, the likelihood of occurrence, and control effectiveness and maturity.
3. Mitigate – Control or reduce risk where needed, including the implementation of controls, processes, and other physical and virtual safeguards.
4. Report – Reporting and communication is performed to ensure that senior leadership, have visibility into risks.
5. Monitor – Identified and assessed risks are periodically reviewed.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Price
£400 a user a year
Discount for educational organisations
No
Free trial available
No

Service documents