FCO Services

Cloud Security Assessment

As part of FCO Services’ cloud migration service, we deliver security architecture guidance and assessment of cloud security posture. A smooth, optimal migration from on-premise to cloud, we incorporate best practice for deployment of cloud infrastructure that is secure by design and supportable using DevOps principles.
For Government. By Government.

Features

  • Assessment of any cloud service, particularly AWS and Azure
  • Extensive cloud security knowledge and experience
  • Service based on NCSC Cloud Security principles
  • Delivered by UK security cleared analysts
  • Service tailored to individual customer requirements

Benefits

  • Peace of mind in moving to the cloud
  • Improve cloud security configuration reducing chances of incidents
  • Demonstrate compliance with security principles

Pricing

£440 per person per day

Service documents

Framework

G-Cloud 11

Service ID

1 6 1 4 5 6 0 6 8 1 0 3 6 1 9

Contact

FCO Services

Elizabeth Arneill

01908 515789

lizarneill.dosframework@fcos.gov.uk

Planning

Planning service
Yes
How the planning service works
FCO Services can provide advice and guidance to the customer to tailor the service to meet their needs.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
FCO Services will work with the customer to develop a transition plan to ensure smooth delivery of the service.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
FCO Services offer an exceptional end-to-end Quality Assurance service in a secure environment. Our highly motivated, experienced, security vetted team have a proven track record of delivering high quality products and custom solutions in the Public Sector for over 15 years, tailored to the clients requirements. Our Agile approach encompasses functional, integration, resilience, compatibility, load testing, Operational Acceptance Testing and User Acceptance Testing with full defect management and reporting. Working to recognised Industry Standards (IEEE/ISTQB) we ensure quality, reliable and robust software for successful go-live products.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Yes
Security testing certifications
CREST

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We offer comprehensive support services for government. Our accredited teams of highly skilled digital experts, deliver exceptional customer service, which is underpinned by an industry leading service level agreement (SLA) performance. Working in tandem with our Service Desk, our second, third and fourth line resolution teams are also able to interface directly with third parties.

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Based on the priority of the ticket, FCO Services can respond within 30 minutes on a 24x7/365 basis.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
The FCO Services’ Global Support Centre (GSC) acts as the single point of contact for the receipt of all interactions, incidents and service requests from the Customer’s nominated representative (s) with the service  capable of delivering operational support and management on a 24x7x365 basis. Standard GSC Operational hours: 0700-1900 Mon-Fri excl. UK public holidays Accepted methods of contact include customer contact via telephone and email which may result in the subsequent creation of an incident or service request. The GSC can be contacted for support by customers in either one of two ways 1. By telephone 2. Via email with the customer utilising an FCO Services defined template for email communications

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£440 per person per day
Discount for educational organisations
No

Service documents

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