You Say Tomato
Cloud product owner and service owner
A service that supports public sector organisations in the product and service ownership of all aspects of agile, SAFe and scaled agile portfolio, project and programme planning and implementation following the GDS Service Standard and Digital, Data and Technology (DDaT) Functional Standard.
Features
- Ensures the cloud service fits with your business priorities
- Defines goals of the service
- Ensures user needs are met
- Ensures accessibility needs are met
- Ensures project approvals are gained
- Identifies and mitigates risk
- Prioritises user stories, features and backlog and supports sprint planning
- Supports services assessments
- Stakeholder management
Benefits
- Product roadmap, features backlog and service development in experienced hands
- Ensures Cloud, agile, or SAFe service is fit for purpose
- Compliance with GDS Service Standard
- Compliance with Digital, Data and Technology (DDaT) Functional Standard
- Knowledge and skills transfer to client, team, and wider stakeholders
- Coaching and mentoring client-side team
- Stakeholder management
Pricing
£500 to £2,500 a person a day
Service documents
Framework
G-Cloud 12
Service ID
1 4 1 0 2 1 7 0 5 9 5 4 4 8 3
Contact
You Say Tomato
Ren Reynolds
Telephone: 02032862488
Email: info@you-say-tomato.com
Planning
- Planning service
- Yes
- How the planning service works
-
We understand that product owners are more than just business analysts. We have decades of experience in product strategy, creation, ownership and feature and backlog prioritisation in public and private sector organisations. We have experience in service ownership and handover, ensuring a seamless service throughout all stages and phases of development.
As agile and GDS Service Standard experts, we provide agile coaching and mentoring alongside our clients on every project. We'll work with you to transfer agile product owner knowledge so you get practical experience of delivery to Cloud, agile or SAFe methods and standards. Moreover, our professionals include anthropologists and linguists trained to the highest academic level, ensuring your project benefits from practical experience and methods honed by decades of academic insight and rigour.
Our product / service owner service ensures that your service meets your organisation's goals and priorities whilst meeting the needs of users through working closely with you in blended teams, knowledge and skills transfer, and regular agile ceremonies such as sprint planning and backlog refinement. We work with you ensuring inputs like user research and accessibility are taken into account in the delivery of your service, as are the needs of organisational and GDS governance. - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- Knowledge transfer and training are included as options within the service.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Product owners and service owners are key building blocks of planning, delivering and implementing any Cloud, agile, or SAFe service. Our product / service owner service ensures that your service meets your organisation's goals and priorities whilst meeting the needs of users and the business through working closely with you in blended teams, knowledge and skills transfer, and regular agile ceremonies such as sprint planning and backlog refinement. We also work with you to ensure that inputs such as user research and accessibility are taken into account in the delivery of your service, as are the needs of organisational and GDS governance (the GDS Service Standard and Digital, Data and Technology (DDaT), Functional Standard Technology Code of Practice, Service Standard and Spend Control Form).
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- None.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- One business day or less.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Support is provided throughout the life of the contract in various means including working directly with you, knowledge and skills transfer to the wider team and stakeholders where appropriate, and coaching and mentoring throughout the life of the contract and for a reasonable period after.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- Up to Security Clearance (SC)
Pricing
- Price
- £500 to £2,500 a person a day
- Discount for educational organisations
- No