You Say Tomato

Cloud product owner and service owner

A service that supports public sector organisations in the product and service ownership of all aspects of agile, SAFe and scaled agile portfolio, project and programme planning and implementation following the GDS Service Standard and Digital, Data and Technology (DDaT) Functional Standard.

Features

  • Ensures the cloud service fits with your business priorities
  • Defines goals of the service
  • Ensures user needs are met
  • Ensures accessibility needs are met
  • Ensures project approvals are gained
  • Identifies and mitigates risk
  • Prioritises user stories, features and backlog and supports sprint planning
  • Supports services assessments
  • Stakeholder management

Benefits

  • Product roadmap, features backlog and service development in experienced hands
  • Ensures Cloud, agile, or SAFe service is fit for purpose
  • Compliance with GDS Service Standard
  • Compliance with Digital, Data and Technology (DDaT) Functional Standard
  • Knowledge and skills transfer to client, team, and wider stakeholders
  • Coaching and mentoring client-side team
  • Stakeholder management

Pricing

£500 to £2,500 a person a day

Service documents

Framework

G-Cloud 12

Service ID

1 4 1 0 2 1 7 0 5 9 5 4 4 8 3

Contact

You Say Tomato Ren Reynolds
Telephone: 02032862488
Email: info@you-say-tomato.com

Planning

Planning service
Yes
How the planning service works
We understand that product owners are more than just business analysts. We have decades of experience in product strategy, creation, ownership and feature and backlog prioritisation in public and private sector organisations. We have experience in service ownership and handover, ensuring a seamless service throughout all stages and phases of development.

As agile and GDS Service Standard experts, we provide agile coaching and mentoring alongside our clients on every project. We'll work with you to transfer agile product owner knowledge so you get practical experience of delivery to Cloud, agile or SAFe methods and standards. Moreover, our professionals include anthropologists and linguists trained to the highest academic level, ensuring your project benefits from practical experience and methods honed by decades of academic insight and rigour.

Our product / service owner service ensures that your service meets your organisation's goals and priorities whilst meeting the needs of users through working closely with you in blended teams, knowledge and skills transfer, and regular agile ceremonies such as sprint planning and backlog refinement. We work with you ensuring inputs like user research and accessibility are taken into account in the delivery of your service, as are the needs of organisational and GDS governance.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Knowledge transfer and training are included as options within the service.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Product owners and service owners are key building blocks of planning, delivering and implementing any Cloud, agile, or SAFe service. Our product / service owner service ensures that your service meets your organisation's goals and priorities whilst meeting the needs of users and the business through working closely with you in blended teams, knowledge and skills transfer, and regular agile ceremonies such as sprint planning and backlog refinement. We also work with you to ensure that inputs such as user research and accessibility are taken into account in the delivery of your service, as are the needs of organisational and GDS governance (the GDS Service Standard and Digital, Data and Technology (DDaT), Functional Standard Technology Code of Practice, Service Standard and Spend Control Form).
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
None.

User support

Email or online ticketing support
Email or online ticketing
Support response times
One business day or less.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Support is provided throughout the life of the contract in various means including working directly with you, knowledge and skills transfer to the wider team and stakeholders where appropriate, and coaching and mentoring throughout the life of the contract and for a reasonable period after.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£500 to £2,500 a person a day
Discount for educational organisations
No

Service documents