Integra Associates Ltd

Unit4 Business World (Agresso) System Development Add-Ons: Expert Solutions

We have developed a range of standard Unit4 Business World (Agresso) System Development Add-ons called Expert Solutions. These include Making Tax Digital, Supplier Portal, Exchange Rate, Role Loader and User Administration.

Features

  • Standard system development add-ons
  • Send VAT returns via the HMRC's dedicated API (MTD)
  • Allow your suppliers to manage their own details (Supplier Portal)
  • Retrieve the latest exchange rates (Exchange Rate)
  • Administer roles against users and/or positions (Role Loader)
  • Manage users like never before (User Administration)

Benefits

  • Easy installation and configuration
  • Standard pricing
  • Complete with a maintenance and support package.
  • HRMC approved Making Tax Digital solution (MTD)
  • Work on desktop and web
  • MTD solution works with a number of VAT set-ups
  • Work on various milestone versions
  • Reduce human error and save time

Pricing

£1995 per licence

Service documents

Framework

G-Cloud 11

Service ID

1 3 7 6 1 4 4 7 4 4 0 3 4 0 5

Contact

Integra Associates Ltd

Mark Bloomer

0333 444 1005

info@integra-associates.com

Service scope

Software add-on or extension
Yes
What software services is the service an extension to
Unit4 Business World (Agresso)
Cloud deployment model
  • Public cloud
  • Private cloud
  • Hybrid cloud
Service constraints
All our solutions come with an annual maintenance & support package.
System requirements
Unit4 Business World (Agresso) System

User support

Email or online ticketing support
Email or online ticketing
Support response times
This dependant on the agreed SLA's
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 A
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
WCAG 2.1 A
Web chat accessibility testing
N/A
Onsite support
Yes, at extra cost
Support levels
We provide full application support service, supplemented by technical monitoring and reporting, and application consultancy and application development from support incidents . Each of these service costs differ depending on the type of incident or request that is being responded. All service provisions include application support as standard and can be supplemented by additional services, such as. SASS - Systems Administration Support Services RACS - Remote Application Consultancy BRM - Business Relationship Management
Support available to third parties
No

Onboarding and offboarding

Getting started
We provide thorough documentation to enable our users to install and configure their Expert Solution. We can also provide on-site or remote consultancy to assist further at an extra charge should this be required.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
N/A
End-of-contract process
All our Expert Solutions come with an annual maintenance and support package to ensure they are supported moving forward, and to help ensure on-going compliancy in such cases as Making Tax Digital.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
Yes
Compatible operating systems
  • Android
  • IOS
  • MacOS
  • Windows
Designed for use on mobile devices
No
Service interface
No
API
Yes
What users can and can't do using the API
Using the Making Tax Digital solution, users to are able to automatically send their VAT returns via the HMRC's dedicated API, helping to ensure full compliancy with Making Tax Digital.
API documentation
Yes
API documentation formats
PDF
API sandbox or test environment
Yes
Customisation available
No

Scaling

Independence of resources
N/A

Analytics

Service usage metrics
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations
Yes
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
User can export their data in a variety of formats including .xls, .csv, or xml.
Data export formats
  • CSV
  • ODF
  • Other
Other data export formats
  • XML
  • XLS
Data import formats
  • CSV
  • ODF
  • Other
Other data import formats
  • XML
  • XLS

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
Dependant on the hosting provider
Approach to resilience
Available on request
Outage reporting
As per the hosting provider

Identity and authentication

User authentication needed
Yes
User authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels
Users are able to define access by role/user.
Access restriction testing frequency
At least once a year
Management access authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Access to user activity audit information
You control when users can access audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
You control when users can access audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Dependant on hosting provider chosen
ISO/IEC 27001 accreditation date
N/A
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
Yes
Any other security certifications
Cyber Essentials

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
As per the hosting provider

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Our change management process is based on the Agile principles of software development. We work in iterative cycles, each aiming to improve or extend our software.
Requests for change and bug reports come in to product and are noted in as much detail as possible into our task management software. Then, before each development iteration, product and development triage new requirements, briefly discussing the scope and ramifications of each. These requirements then get placed into the development backlog of work according to the outcome of this discussion, and the entire backlog is then re-assessed against current priorities.
Vulnerability management type
Undisclosed
Vulnerability management approach
Available upon request.
Protective monitoring type
Undisclosed
Protective monitoring approach
Available upon request
Incident management type
Undisclosed
Incident management approach
Available upon request.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Price
£1995 per licence
Discount for educational organisations
No
Free trial available
No

Service documents

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