Hut Six's Phishing Simulator enables organisations to administer simulated phishing campaigns targeting their users. Users who are caught out are taken to on-the-spot training explaining the email's malicious indicators.
Our dashboard displays comprehensive metrics, including open rates, click through rates, submissions and attack types, are measured across different user groups.
- Simulated Phishing Email Campaigns
- Real-time reporting and exportable phishing campaign metrics
- Configurable phishing campaigns through a custom management dashboard
- Constantly updated library of phishing attack templates
- Automated randomised email scheduling, across different timezones
- On the spot training for users who are successfully phished
- Single Sign On (SSO), Active Directory Integration for user management
- Cross-browser accessibility and mobile compatible
- Top-level breakdown of phishing metrics by user group and individuals
- Breakdown of Phishing risk by attack template and attack type
- Create a secure culture within your organisation
- Change employee behaviour through simulated phishing campaigns
- Assess user understanding of specific threats through customised phishing templates
- Meet compliance obligations such as ISO27001, Cyber Essentials, GDPR
- Provide actionable metrics for client security efforts
- Interactive landing pages maintain the realism of the simulated threat
- Concise on-the-spot training educates users at the critical point
- Simplify the security assessment process with easily readable phishing metrics
- Tracking phishing metrics over successive campaigns provides real-world risk reduction
- Automated delivery of emails reduces workload in delivering phishing campaigns
£2 to £10 per licence per year
- Free trial available
|Software add-on or extension||No|
|Cloud deployment model||Public cloud|
Hut Six shall use commercially reasonable endeavours to make the Services available 24 hours a day, 7 days a week, except for:
(a) planned maintenance carried out during the maintenance windows of 8:00 am to 10:00 am Saturdays, Sundays and Mondays UK time; and
(b) unscheduled maintenance performed outside Normal Business Hours, provided that the Supplier has used reasonable endeavours to give the Customer at least 3 Normal Business Hours' notice in advance.
|Email or online ticketing support||Email or online ticketing|
|Support response times||Within 9 working hours (excluding weekends and bank holidays), where a working hour is between 9am-5pm, Monday-Friday.|
|User can manage status and priority of support tickets||No|
|Web chat support||No|
Hut Six provides email support to all end users 9am-5pm Monday-Friday, excluding bank holidays.
Support is provided by our Product team or Software Engineers.
|Support available to third parties||Yes|
Onboarding and offboarding
|Getting started||Online tutorial upon first use of the platform to explain the functionality of the training to End Users and of the management dashboard to Authorised Users.|
|End-of-contract data extraction||An Electronic form of the database (.csv)|
|End-of-contract process||(a) Hut Six may destroy or otherwise dispose of any of the Customer Data in its possession unless they receive, no later than ten days after the effective date of the termination of the contract, a written request for the delivery to the Customer of the then most recent back-up of the Customer Data. Hut Six shall use reasonable commercial endeavours to deliver the back-up to the Customer within 30 days of its receipt of such a written request, provided that the Customer has, at that time, paid all fees and charges outstanding at and resulting from termination (whether or not due at the date of termination). The Customer shall pay all reasonable expenses incurred by Hut Six in returning or disposing of Customer Data; and (b) any rights, remedies, obligations or liabilities of the parties that have accrued up to the date of termination, including the right to claim damages in respect of any breach of the agreement which existed at or before the date of termination shall not be affected or prejudiced.|
Using the service
|Web browser interface||Yes|
|Application to install||No|
|Designed for use on mobile devices||Yes|
|Differences between the mobile and desktop service||None|
|Description of customisation||
Users can customise the colours and branding logos of the user interface.
They can also input other users to upload into the platform and customise:
a) Organisational Structure
b) End user activation
c) Request Custom Content
|Independence of resources||The service is hosted in Amazon Web Services, which provides the ability for the system to dynamically scale with usage.|
|Service usage metrics||Yes|
The Management dashboard provides easy to read metrics for all active phishing campaigns.
Monitor campaigns on key metrics including attack type and attack escalation. Metrics are tracked by configurable users groups. Typically by departments, teams and job roles. Automated alerts reduce manager workload and bring your attention to problem areas in the organisation.
Identify specific attack types that your users are more susceptible to, such as an anti-virus scam or a fake invoice, to focus your security efforts. Track metrics in an existing Learning Management System.
|Supplier type||Not a reseller|
|Staff security clearance||Other security clearance|
|Government security clearance||Up to Developed Vetting (DV)|
|Knowledge of data storage and processing locations||Yes|
|Data storage and processing locations||
|User control over data storage and processing locations||No|
|Datacentre security standards||Managed by a third party|
|Penetration testing frequency||At least once a year|
|Penetration testing approach||In-house|
|Protecting data at rest||
|Data sanitisation process||Yes|
|Data sanitisation type||Explicit overwriting of storage before reallocation|
|Equipment disposal approach||In-house destruction process|
Data importing and exporting
|Data export approach||
Users can export organisation metrics relating to the training from the platform in the form of a (.csv) database record file.
If a user wishes for all of their data to be exported as part of a GDPR subject access request, they must email Hut Six directly and will be supplied with a (.csv) database record file of all their data.
|Data export formats||CSV|
|Data import formats||
|Other data import formats||
|Data protection between buyer and supplier networks||TLS (version 1.2 or above)|
|Data protection within supplier network||TLS (version 1.2 or above)|
Availability and resilience
Hut Six shall use commercially reasonable endeavours to make the services available 24 hours a day, seven days a week, except for:
(a) planned maintenance carried out during the maintenance windows of 8:00am to 10:00am Saturdays, Sundays and Mondays UK time; and
(b) unscheduled maintenance performed outside Normal Business Hours, provided that Hut Six has used reasonable endeavours to give the Customer at least 3 Normal Business hours' notice in advance
|Approach to resilience||Available on request|
|Outage reporting||E-mail alerts, general error page in case of scheduled downtime or unscheduled service outage.|
Identity and authentication
|User authentication needed||Yes|
|Access restrictions in management interfaces and support channels||
1. Only Authorised users can access the management dashboard for access to end user analytics and metrics
2. Support channels are available for use by any end user should they require it.
|Access restriction testing frequency||At least every 6 months|
|Management access authentication||
Audit information for users
|Access to user activity audit information||You control when users can access audit information|
|How long user audit data is stored for||At least 12 months|
|Access to supplier activity audit information||No audit information available|
|How long system logs are stored for||At least 12 months|
Standards and certifications
|ISO/IEC 27001 certification||No|
|ISO 28000:2007 certification||No|
|CSA STAR certification||No|
|Other security certifications||Yes|
|Any other security certifications||Cyber Essentials|
|Named board-level person responsible for service security||Yes|
|Security governance certified||Yes|
|Security governance standards||Other|
|Other security governance standards||
We are currently Cyber Essentials certified and are working toward an ISO 27001 Accreditation.
Our information security policy reflects the guidelines set out by ISO 27001
|Information security policies and processes||
Hut Six's information security is managed by the CTO who reports to the Executive Team (our information security committee) on any and all security risk matters. The CTO is responsible for the instruction of all Hut Six employees in the policies and procedures of the company.
Security policies and objectives are established and made available to all employees.
Risk Assessments and controls are put in place to test these.
Security Assessments training is delivered to all employees.
Monitor and review our ISMS.
|Configuration and change management standard||Supplier-defined controls|
|Configuration and change management approach||
All changes to components in the service are processed through issue tracking software and before any changes are committed they are analysed for security flaws.
Builds are created by a continuous integration server, and each build is stored indefinitely.
In the event that a security flaw is introduced, the system can be rolled back to the previous version while a fix is developed.
Before any change is made to the production environment, they must be verified by the Technical Director for any potential security issues.
|Vulnerability management type||Supplier-defined controls|
|Vulnerability management approach||
The mitigation of the companies vulnerabilities are handled in-house by our development team.
Potential threats to our services are diagnosed, ranked on severity and prioritised accordingly.
We look to fix security bugs as soon as possible within a 24 hour window. Potential threats come to our attention through customer feedback and an open source vulnerability scanner.
|Protective monitoring type||Undisclosed|
|Protective monitoring approach||Hut Six uses a protective monitoring system to track potential compromises. Incidents are responded to appropriately as quickly as possible within a 24 hour window.|
|Incident management type||Undisclosed|
|Incident management approach||Users report incidents to a dedicated email address. The support and development team handle these incidents on a case-by-case basis, prioritising the most severe cases.|
|Approach to secure software development best practice||Supplier-defined process|
Public sector networks
|Connection to public sector networks||No|
|Price||£2 to £10 per licence per year|
|Discount for educational organisations||No|
|Free trial available||Yes|
|Description of free trial||We offer a free demo instance that supports up to 5 users. It includes access to a limited set of phishing templates.|