Wozzad: Student, University and Employer Application and Management System
Wozzad provides an easy to use platform for Universities to engage with Students and Employers via dedicated online web portals. Wozzad is targeted to Universities offering employer sponsored courses through an online prospectus, customisable application workflow, employer funding authorisation and joining instructions.
- Online course Prospectus, on multiple devices
- Unlimited application forms - e.g. NMP forms for Health
- Employer engagement portal to approve staff funding
- Student self-service portal to self manage their applications
- SMS engine to alert student of application status
- Instant relational chat to communicate with employer and student
- Automated joining instructions with SMS alerts
- Unlimited number of workflows to match business processes
- Detailed reporting to provide actionable intelligence
- Online payment gateway means no chasing for funds
- Reduction in administration time as students can self-manage
- Provides a better student experience
- Employers can approve funding online quickly
- Students can make multiple applications without completing more forms
- Powerful reporting engine to find bottlenecks in your business process
- Right to study and passport documentation captured at application
- Online payment gateway reduces invoicing costs
- Your courses are exposed to all employers on Wozzad Platform
- HoD's can approve applications through email and online portal
- Improve data security as paper use is vastly reduced
£8500 to £35000 per licence per year
- Education pricing available
020 8090 2554
|Software add-on or extension||No|
|Cloud deployment model||Public cloud|
|Service constraints||No, Wozzad is designed to work stand alone without any constraints.|
|Email or online ticketing support||Email or online ticketing|
|Support response times||Support is provided during UK working days between 8am and 6pm.|
|User can manage status and priority of support tickets||Yes|
|Online ticketing support accessibility||None or don’t know|
|Phone support availability||9 to 5 (UK time), Monday to Friday|
|Web chat support||No|
|Onsite support||Yes, at extra cost|
|Support levels||Wozzad offers a discounted support of 40 hours for £3,000 per year. These 40 hours can be used in anyway the client sees fit.|
|Support available to third parties||Yes|
Onboarding and offboarding
|Getting started||We provide onsite training and through our online user manuals. Our engineers will usually work onsite to get to know your business processes better and to understand the little intricacies that are important to the business.|
|Other documentation formats||Online Videos|
|End-of-contract data extraction||After notice of termination is provided, Wozzad will export all data into a tabulated file, such as Microsoft Excel to the client.|
Wozzad is a Software as a Service, licensed annually and can be used by all faculties/schools/ or departments within University.
Additional costs include a per application cost to cover postcode lookups, emails, and SMS texts, annual 40 support cost (optional), and any extra bespoke development.
Using the service
|Web browser interface||Yes|
|Application to install||No|
|Designed for use on mobile devices||Yes|
|Differences between the mobile and desktop service||The online portal is written in responsive HTML, meaning all features on the desktop are available via a mobile web browser.|
|What users can and can't do using the API||Accessing Wozzad's API is on a per project basis. Both Wozzad and Client software engineers will agree to a specification as almost all client needs are different.|
|API sandbox or test environment||Yes|
|Description of customisation||
Business workflows, online prospectus design, application forms, joining instruction letters, reports, SMS/ Email communication and customised behaviour for different course or funding types.
Customisation is provided by Wozzad as an additional service.
|Independence of resources||The Microsoft Azure platform allows Wozzad to Scale the system when performance is affected. Wozzad is alerted when performance is down through UpTrends and from Microsoft Azure.|
|Service usage metrics||Yes|
|Metrics types||Number of clicks (when and where), individual user database access, processing times, application time, online status, administrator last log in, employer last log in, system uptime and prospectus health check.|
|Supplier type||Not a reseller|
|Staff security clearance||Staff screening not performed|
|Government security clearance||Up to Developed Vetting (DV)|
|Knowledge of data storage and processing locations||Yes|
|Data storage and processing locations||
|User control over data storage and processing locations||No|
|Datacentre security standards||Complies with a recognised standard (for example CSA CCM version 3.0)|
|Penetration testing frequency||At least once a year|
|Penetration testing approach||Another external penetration testing organisation|
|Protecting data at rest||
|Data sanitisation process||Yes|
|Data sanitisation type||Deleted data can’t be directly accessed|
|Equipment disposal approach||In-house destruction process|
Data importing and exporting
|Data export approach||Via reporting engine which exports to CSV format or instructing Wozzad to export data into any other format of their choosing.|
|Data export formats||
|Other data export formats||Microsoft Excel|
|Data import formats||
|Other data import formats||Microsoft SQL Server|
|Data protection between buyer and supplier networks||TLS (version 1.2 or above)|
|Data protection within supplier network||TLS (version 1.2 or above)|
Availability and resilience
According to UpTrends, if our uptime percentage falls, Wozzad will credit the client based on the numbers below:
Uptime Percentage Services Month Fee Credit (%)
<99.5% to ≥99.0% 25%
<99.0% to ≥97.0% 60%
<97.0% to ≥95.0% 80%
|Approach to resilience||Wozzad complies with the all recommendations provided by the ICO. The Wozzad system is hosted on the Microsoft Azure Platform, which has industry leading security and reliability.|
|Outage reporting||Wozzad will report on any outages through the application portal and via email. Customers can access Wozzad's UpTrends account to view any outage data.|
Identity and authentication
|User authentication needed||Yes|
|User authentication||Username or password|
|Access restrictions in management interfaces and support channels||
All users are assigned user roles. These roles determine which parts of the system the users can see/ access and use.
Each client portal (University or Employer) has a supersuer which can change permissions of their team. A full audit of what each user can access can be derived from a report.
|Access restriction testing frequency||At least once a year|
|Management access authentication||
Audit information for users
|Access to user activity audit information||Users have access to real-time audit information|
|How long user audit data is stored for||User-defined|
|Access to supplier activity audit information||Users contact the support team to get audit information|
|How long supplier audit data is stored for||User-defined|
|How long system logs are stored for||User-defined|
Standards and certifications
|ISO/IEC 27001 certification||No|
|ISO 28000:2007 certification||No|
|CSA STAR certification||No|
|Other security certifications||No|
|Named board-level person responsible for service security||Yes|
|Security governance certified||No|
|Security governance approach||Wozzad follows all recommended industry security guidelines, including tight database restrictions and a policy that all sensitive data to be stored in the cloud and not on local machines.|
|Information security policies and processes||
Database access is strictly controlled and access to the Azure Control Panel can only be accessed by senior management. All our passwords are randomly generated series of letters, numbers and non-alpha numeric characters, often over 32 characters long and are changed frequently.
Wozzad holds regular team meetings to discuss any security issues and any areas of potential data breach.
|Configuration and change management standard||Supplier-defined controls|
|Configuration and change management approach||
Changes to the system is requested and managed under Wozzad's Zendesk ticketing system. Larger projects that require greater number of development hours is managed through Wozzad's Asana Project Management System.
Wozzad has 2 development environments before changes are made live:
'DEV' is used to develop and test the system with dummy data.
'PRELIVE' is used to test the system with Live data
Once testing is complete and agreed by the customer, the changes are made LIVE.
|Vulnerability management type||Supplier-defined controls|
|Vulnerability management approach||
Wozzad performs an annual Penetration Test by a third party organisation to find potential vulnerabilities within the system. A report of potential issues is created which Wozzad will act against. Severe issues are fixed instantly and rolled out within 5 days.
Wozzad subscribes to the Microsoft Azure Development User groups, meaning our IT team receives regular product updates and future road maps from Microsoft. Our IT team regularly searches online for product updates and security vulnerabilities.
|Protective monitoring type||Supplier-defined controls|
|Protective monitoring approach||
Proactive emails and reports are generated through Microsoft Azure's Application Insights system. Another monitoring system employed by Wozzad is UpTrends, which monitors up-time and performance with quick dashboard access for our customers.
The IT team will respond as soon as possible once issue is made aware and if the compromise is severe, the team will respond within the hour of the alert.
|Incident management type||Supplier-defined controls|
|Incident management approach||
All common event processes are documented on Wozzad's user guide, which contains step-by-step guides for common events, like password reset, adding new users, changing permissions.
Users will use Wozzad's Zendesk Ticketing management system to raise incidents. Once a ticket is raise, our IT team will deal with this ticket till it is resolved.
Zendesk provides detailed reports of all incidents.
|Approach to secure software development best practice||Conforms to a recognised standard, but self-assessed|
Public sector networks
|Connection to public sector networks||No|
|Price||£8500 to £35000 per licence per year|
|Discount for educational organisations||Yes|
|Free trial available||No|