Finyx Consulting Limited

Finyx Enterprise Survey Tools

This enterprise strength cloud based survey tool enables rapid and flexible tailored surveys of populations of staff, users and stakeholder from small groups to multiple thousands of respondents.

Features

  • 1. Online surveys for a wide range of uses
  • 2. Organisation / team surveys
  • 3. 360 Feedback
  • 4. Psychometric testing
  • 5. User satisfaction
  • 6. Capability and confidence measures
  • 7. Multilingual surveys
  • 8. Highly scalable

Benefits

  • 1. Highly configurable and flexible
  • 2. Simple survey generation
  • 3. User controlled
  • 4. Enables rapid identification of themes and opinions
  • 5. Surveys tailored to specific topic, easier completion for respondent

Pricing

£0 per unit

  • Education pricing available
  • Free trial available

Service documents

G-Cloud 11

108332860790268

Finyx Consulting Limited

Neil Blurton

07884188738

neil.blurton@finyx.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Private cloud
Service constraints None.
System requirements None, all cloud based

User support

User support
Email or online ticketing support Email or online ticketing
Support response times As required from the defined support agreement SLA
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Onsite support Onsite support
Support levels Flexible to meet customer needs.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Operating Instructions / Documentation / Meetings and Training.
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction User defined.
End-of-contract process All data returned and configuration information reset.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service IOS and Android.
Service interface Yes
Description of service interface Web HTML interface, mostly text with some images. Most complex input is provided by basic HTML forms.
Accessibility standards None or don’t know
Description of accessibility Accessible via the internet, via web browser.
Accessibility testing None.
API No
Customisation available Yes
Description of customisation Completely.

Scaling

Scaling
Independence of resources Service is largely self managed by users.

Analytics

Analytics
Service usage metrics Yes
Metrics types Completely and in detail.
Reporting types Real-time dashboards

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Staff screening not performed
Government security clearance None

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations Yes
Datacentre security standards Managed by a third party
Penetration testing frequency At least once a year
Penetration testing approach In-house
Protecting data at rest Other
Other data at rest protection approach N/A
Data sanitisation process No
Equipment disposal approach In-house destruction process

Data importing and exporting

Data importing and exporting
Data export approach Standard export mechanisms.
Data export formats CSV
Data import formats
  • CSV
  • Other
Other data import formats
  • Text
  • Email

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Other
Other protection between networks N/A.
Data protection within supplier network Other
Other protection within supplier network Standard data protection mechanisms to current national requirements.

Availability and resilience

Availability and resilience
Guaranteed availability N/A.
Approach to resilience N/A.
Outage reporting N/A.

Identity and authentication

Identity and authentication
User authentication needed No
Access restrictions in management interfaces and support channels N/A.
Access restriction testing frequency At least once a year
Management access authentication Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security No
Security governance certified No
Security governance approach Being experienced IT consultants we follow simple principles.

Least privilege access rights.
Cloud storage for all documents.
Limited number of people that can control the granting of security levels to our documents and internal tools.
Information security policies and processes Security policies defined.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach N/A.
Vulnerability management type Undisclosed
Vulnerability management approach N/A.
Protective monitoring type Undisclosed
Protective monitoring approach N/A.
Incident management type Undisclosed
Incident management approach N/A.

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £0 per unit
Discount for educational organisations Yes
Free trial available Yes
Description of free trial N/A

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Service definition document pdf document: Terms and conditions
Service documents
Return to top ↑