Finyx Consulting Limited

Finyx Enterprise Survey Tools

This enterprise strength cloud based survey tool enables rapid and flexible tailored surveys of populations of staff, users and stakeholder from small groups to multiple thousands of respondents.

Features

  • 1. Online surveys for a wide range of uses
  • 2. Organisation / team surveys
  • 3. 360 Feedback
  • 4. Psychometric testing
  • 5. User satisfaction
  • 6. Capability and confidence measures
  • 7. Multilingual surveys
  • 8. Highly scalable

Benefits

  • 1. Highly configurable and flexible
  • 2. Simple survey generation
  • 3. User controlled
  • 4. Enables rapid identification of themes and opinions
  • 5. Surveys tailored to specific topic, easier completion for respondent

Pricing

£0 per unit

  • Education pricing available
  • Free trial available

Service documents

Framework

G-Cloud 11

Service ID

1 0 8 3 3 2 8 6 0 7 9 0 2 6 8

Contact

Finyx Consulting Limited

Neil Blurton

07884188738

neil.blurton@finyx.com

Service scope

Software add-on or extension
No
Cloud deployment model
Private cloud
Service constraints
None.
System requirements
None, all cloud based

User support

Email or online ticketing support
Email or online ticketing
Support response times
As required from the defined support agreement SLA
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Onsite support
Onsite support
Support levels
Flexible to meet customer needs.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Operating Instructions / Documentation / Meetings and Training.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
User defined.
End-of-contract process
All data returned and configuration information reset.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
IOS and Android.
Service interface
Yes
Description of service interface
Web HTML interface, mostly text with some images. Most complex input is provided by basic HTML forms.
Accessibility standards
None or don’t know
Description of accessibility
Accessible via the internet, via web browser.
Accessibility testing
None.
API
No
Customisation available
Yes
Description of customisation
Completely.

Scaling

Independence of resources
Service is largely self managed by users.

Analytics

Service usage metrics
Yes
Metrics types
Completely and in detail.
Reporting types
Real-time dashboards

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
None

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least once a year
Penetration testing approach
In-house
Protecting data at rest
Other
Other data at rest protection approach
N/A
Data sanitisation process
No
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
Standard export mechanisms.
Data export formats
CSV
Data import formats
  • CSV
  • Other
Other data import formats
  • Text
  • Email

Data-in-transit protection

Data protection between buyer and supplier networks
Other
Other protection between networks
N/A.
Data protection within supplier network
Other
Other protection within supplier network
Standard data protection mechanisms to current national requirements.

Availability and resilience

Guaranteed availability
N/A.
Approach to resilience
N/A.
Outage reporting
N/A.

Identity and authentication

User authentication needed
No
Access restrictions in management interfaces and support channels
N/A.
Access restriction testing frequency
At least once a year
Management access authentication
Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
No
Security governance certified
No
Security governance approach
Being experienced IT consultants we follow simple principles.

Least privilege access rights.
Cloud storage for all documents.
Limited number of people that can control the granting of security levels to our documents and internal tools.
Information security policies and processes
Security policies defined.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
N/A.
Vulnerability management type
Undisclosed
Vulnerability management approach
N/A.
Protective monitoring type
Undisclosed
Protective monitoring approach
N/A.
Incident management type
Undisclosed
Incident management approach
N/A.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Price
£0 per unit
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
N/A

Service documents

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