CGI - Testing as a Service

Testing as a Service offering enables organisations to have confidence in the proper operation of digital public services for citizens and staff, using agile methods and open technology in line with the Government Digital Service Standards. This offering includes full testing lifecycle such as Test Management, Functional/Non-Functional and Automation Testing.


  • Fully Managed E2E test service from strategy to execution
  • In-sprint Automated testing complimented with exploratory testing
  • Automation Framework, includes DevOps tools and continuous implementation/delivery (CI/CD)
  • Rigorous governance, testing, QA, reporting, trends, analytics, continuous improvement
  • Security Accreditation - protecting citizen data to highest levels
  • Infrastructure/Multi-browser/Accessibility Testing – JAWS, GDS , GOV.UK styles, components
  • Types: Unit, API, System, Integration, Performance, Security, DevOps, Automated, Acceptance
  • Tooling: Selenium, Cucumber, Gherkin, Java, JMeter, Jenkins, Postman, JUnit
  • Specialisms: Citizen facing, case management, workforce collaboration, scheduling, rostering, cyber
  • Sectors: Justice, Policing, Prosecution, Courts, Prisons, Probation, Central Government


  • Full range of E2E software testing services available as required
  • Measurable cost efficiency – earlier defect identification, with faster resolution
  • Range of Agile Automation methodologies – Test/Behavior/Acceptance Driven Development
  • Improved productivity and velocity – earlier implementation and benefits realisation
  • In-depth expertise - help implement/improve quality and test processes
  • QA Engineers with proven business/domain knowledge/expertise, and product understanding
  • Scalable and blended proven resource teams for flexibility
  • Open, honest clear and measurable approach
  • Logical, comprehensive , understandable frameworks, processes and strategies for reutilisation
  • Extensive network of digital SME partners bringing further experience/capability


£344 per person

Service documents


G-Cloud 11

Service ID

1 0 7 9 8 2 9 9 1 0 3 9 3 6 5



Roger Baileff

07841 602596


Planning service
How the planning service works
Each planning/on-boarding engagement is led by a CGI Account Manager supported by a team (CGI/Client dependant on the request) comprising Project, Test and Application Architects, Transition and Delivery Managers. This ensures the Testing as a Service vision developed during the on-boarding phase is also achieved during the delivery phase.
CGI's AMS on-boarding process focuses on establishing a Testing Roadmap for each client, and the on-boarding journey is supported by three key phases as described below:
Test Strategy - Includes understanding client's application portfolio, current and future test challenges associated with service provisioning, estimating techniques, as well as the application pipeline.
Test Design - The design phase focuses on ensuring CGI has the necessary capacity and capabilities to deliver the agreed strategy.
Test Delivery - Focuses on establishing and providing the governance and management of the testing service provision.
Planning service works with specific services – -- Yes
• Test Consultancy
• Managed Testing
• Test Health check
• Functional Testing
• Regression Testing
• User Acceptance Testing - UAT
• Test Automation
• DevOps Testing
• Performance Testing
Planning service works with specific services
Hosting or software services the planning service works with
  • Test Consultancy
  • Managed Testing
  • Test Health Check
  • Functional Testing
  • Regression Testing
  • User Acceptance Testing (UAT
  • Test Automation
  • DevOps Testing
  • Performance Testing


Training service provided

Setup and migration

Setup or migration service available
How the setup or migration service works
Testing focuses on ensuring the quality / output of a client’s systems is not impacted by migrating from one cloud service to another. This is covered by several of our G Cloud Service capabilities including:
• Managed Testing
• Functional Testing
• Regression Testing
• Non-Functional Testing
• Performance Testing
• Device Testing
• Test Automation
This focuses on testing where there are new, additional or replacements elements within the cloud based system.

Setup or migration service is for specific cloud services –yes
We have a dedicated team of professional test practitioners who specialise in delivering verification and validation services to improve your cloud project outcomes. We have advanced capability in:
• Test policy and strategy development
• Test planning, management and control
• Risk-based testing
• Test tool selection, implementation and provision
• Automated testing and continuous integration Testing with cloud methodologies including Agile
• Non-functional cloud testing including performance testing
• Defect triage, management and reporting
Setup or migration service is for specific cloud services

Quality assurance and performance testing

Quality assurance and performance testing service
How the quality assurance and performance testing works
CGI provide experienced testing professionals who are able to provide testing services using the latest techniques and processes in all aspects of both test execution and test management.
Our primary focus is to support clients to undertake quality assurance based testing. This is achieved via a variety of service approaches including:
1) Working in partnership with the client following clear and measurable test service objectives
2) All test services are overseen by a Programme Test Manager and underpinned by key test strategies
3) Clear and concise reporting enables the client to understand progress against plan
4) Working collaboratively with both the client's IT and Business teams to ensure the best test coverage is achieved.
We offer a full portfolio of proven cloud based testing services covering Test Consultancy, Managed Testing, Functional/Non Functional Testing, Onsite/Offsite and specialist testing (e.g. Device Testing). These services are underpinned by our test experts who are supported by proven test collateral. Our Performance Test Service is designed to identify, target and solve performance based defects at any stage of the cloud driven SDLC. Service options include Load, Stress, Volume, Soak and Scalability Testing and Risk and Capacity Planning. Please contact us for further details

Security testing

Security services
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Security testing certifications
  • Tigerscheme
  • Cyber Scheme

Ongoing support

Ongoing support service
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
CGI are able to provide testing services during ongoing support, enhancement and maintenance of test collateral. We can also provide Test Professions in a consultancy capacity. This can be discussed on an individual basis and tailored to your needs.

Service scope

Service constraints
To be discussed on an individual basis - no generic constraints

User support

Email or online ticketing support
Phone support
Web chat support
Support levels
We provide customers with control of their disaggregated Cloud and legacy ecosystems. We offer services at all phases of the testing lifecycle - from strategy, through design, transition into operations and finally retirement of a Cloud service or provider - tailored to suit the specific needs and environment of each customer. Costs are therefore dependent upon the customer’s specific requirements.
Typically we would assign a service director or senior service manager to oversee all service integration and management activities delivered by CGI, backed up by service management, project management, test management, process, architecture and technical specialists, according to the client’s needs.


Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)


£344 per person
Discount for educational organisations

Service documents

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