WorldDEM™ Streaming
WorldDEM™ Streaming grants global access* to WorldDEM™ and WorldDEM4Ortho for 3D analytics and 2D rendering (WMTS, WCS).
WorldDEM™ 12m Digital Surface Model (DSM), unprecedented quality, accuracy and coverage.
WorldDEM4Ortho 24m elevation information layer for orthorectification of high-resolution and very high-resolution optical satellite imagery. *On demand release request for sensitive countries.
Features
- WorldDEM™: 12m Digital Surface Model provides quality, accuracy and coverage
- WorldDEM4Ortho:24m elevation information layer for orthorectification of optical satellite imagery.
Benefits
- Global Access: Full resolution; Unlimited access to relief map viewing
- No minimum order size: Access very small Areas of Interest
- Only pay once: Unlimited data access for same km² area
- Flexibility: Distinctive ‘Packages’ are available suiting to the customer’s needs
- Ease of use: Direct connection link; API for application integration
Pricing
£2,270 a unit a year
- Free trial available
Service documents
Request an accessible format
Framework
G-Cloud 11
Service ID
1 0 3 1 8 4 7 2 0 5 0 1 1 0 2
Contact
Airbus Defence and Space Limited
Airbus Customer Service Operation Centre
Telephone: 07770314654
Email: louisa.adams@UK.airbus.com
Service scope
- Software add-on or extension
- No
- Cloud deployment model
- Public cloud
- Service constraints
- Need to register, sensitive countries may not be accessible immediately
- System requirements
- Good internet connection
User support
- Email or online ticketing support
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Onsite support
- No
- Support levels
- We offer phone support through the Airbus Service Desk between 9am to 5pm (UK time), Monday to Friday. The Phone support is free of charge.
- Support available to third parties
- No
Onboarding and offboarding
- Getting started
- The service is simple to use and includes a user guide for the portal application. Web or onsite training may be provided as an additional service.
- Service documentation
- Yes
- Documentation formats
- End-of-contract data extraction
- Not applicable. This streaming service does not service user or customer data. Once the licence expires, access to the service will cease.
- End-of-contract process
-
Access to the streaming service is available only during the period of subscription.
Once the subscription licence expires, access to the service will cease
There are no additional costs.
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Internet Explorer 7
- Internet Explorer 8
- Internet Explorer 9
- Internet Explorer 10
- Internet Explorer 11
- Microsoft Edge
- Firefox
- Chrome
- Safari 9+
- Opera
- Application to install
- No
- Designed for use on mobile devices
- No
- Service interface
- Yes
- Description of service interface
- WorldDEM™ Streaming Service Manager. The Streaming Service Manager lets you configure the service (e.g. set thresholds for automatic request rejection) and gives an overview on the remaining budget.
- Accessibility standards
- None or don’t know
- Description of accessibility
- Not applicable. WorldDEM™ Streaming is a satellite imagery based service and does not support accessibility standards.
- Accessibility testing
- None
- API
- Yes
- What users can and can't do using the API
-
By using the OGC Web Map Tile Service (WMTS), users access the WorldDEM™ as a colourised hillshade image.
Additionally, to access the height information of the WorldDEM, an OGC Web Coverage Service (WCS) is available. - API documentation
- Yes
- API documentation formats
- HTML
- API sandbox or test environment
- No
- Customisation available
- No
Scaling
- Independence of resources
- Demand on the service is separated on the user level. All usage is therefore independent of each user.
Analytics
- Service usage metrics
- No
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- None
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
- European Economic Area (EEA)
- User control over data storage and processing locations
- No
- Datacentre security standards
- Supplier-defined controls
- Penetration testing frequency
- At least once a year
- Penetration testing approach
- In-house
- Protecting data at rest
- Physical access control, complying with another standard
- Data sanitisation process
- No
- Equipment disposal approach
- In-house destruction process
Data importing and exporting
- Data export approach
- Not applicable, the streaming service will not contain users data.
- Data export formats
- Other
- Other data export formats
- Not applicable, users can not export the data.
- Data import formats
- Other
- Other data import formats
- This service does not provide a data import function.
Data-in-transit protection
- Data protection between buyer and supplier networks
- TLS (version 1.2 or above)
- Data protection within supplier network
- TLS (version 1.2 or above)
Availability and resilience
- Guaranteed availability
- No guarantee. Availability 2018: 99.9%
- Approach to resilience
- This information is available on request
- Outage reporting
- All affected customers are notified via an email alert
Identity and authentication
- User authentication needed
- Yes
- User authentication
- Username or password
- Access restrictions in management interfaces and support channels
- Full user authentication and managed firewalls
- Access restriction testing frequency
- At least every 6 months
- Management access authentication
- Username or password
Audit information for users
- Access to user activity audit information
- Users contact the support team to get audit information
- How long user audit data is stored for
- User-defined
- Access to supplier activity audit information
- No audit information available
- How long system logs are stored for
- Between 1 month and 6 months
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Other security certifications
- Yes
- Any other security certifications
- German Satellite Data Security Act (SatDSiG:23.11.2007BGBI.IS.2590, 29.3.2017(BGBI.IS.626)
Security governance
- Named board-level person responsible for service security
- No
- Security governance certified
- No
- Security governance approach
- Airbus is committed to good security practices, our IT infrastructure and access controls were put together following guidelines and good practice of the Airbus Code of Practice for Information Security Management . The Information Security Management System (ISMS) covers interlinked processes controlled by an Information Security Policy. The ISMS is the responsibility of the Deputy Managing Director in liaison with the Security Council (IT personnel, Security and Quality Assurance Managers). The objective being to maintain, develop and keep secure information assets in accordance with Security Policy requirements, business and customer needs, including; availability, capacity, business continuity, security monitoring and policy.
- Information security policies and processes
- Airbus is committed to providing good security practices, our IT infrastructure and access controls were put together following the guidelines and good practice of the Airbus Code of Practice for Information Security Management. The Information Security Management System (ISMS) covers interlinked processes controlled by an IS Policy, covering: * Physical and Environmental security on access control to buildings and restricted areas, * Communications and operations of computer systems and network facilities, * Preservation of data, * Asset management with levels of protection, * Information Security Incident management and reporting * Compliance to data and information regulations * Electronic Commerce Services * Personnel Security Responsibilities and Information Security training * Information System Acquisition and Development * Business Continuity and Disaster Recovery Plan .The ISMS is the responsibility of the [Deputy Managing Director] in close liaison with the Security Council made up of IT personnel, Security and Quality Assurance Managers. The objective being to maintain, develop and keep secure the information Assets in accordance with Security Policy requirements and the needs of the business and Customers. This includes availability, capacity, business continuity and security monitoring and policy.
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- Airbus’s well-defined process evaluates changes in order to prevent unintended incidents affecting the quality and security of our services. One key element is the consideration of security implications whereby we follow standard methods and procedures to assess and resolve any risks. The Change Management process is regularly audited internally against ISO9001 to ensure it continually meets these standards. Airbus’s Configuration Management Plan identifies responsibilities and procedures, as well as technical baselines and configuration data that are to be established and maintained. The Release/Configuration Manager records what is deployed and where, and manages the versioning of all Configuration Items.
- Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
- Functional and technical risks analysis, monitoring of external threats databases, respect of security patches published, security operations centre alerts.
- Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
-
Airbus will work with the customer to establish protective monitoring controls relevant to the service or solution provided. An industry standard security information and event management package will be deployed to gather and analyse the collected log/event information against the protective monitoring controls. Altering or reporting of any incidents detected will also be defined and agreed with the customer.
Ensuring the correct protective monitoring controls are defined and managed over time is key to the operation of the protective monitoring system. - Incident management type
- Supplier-defined controls
- Incident management approach
- All Security incidents are reported via the central helpdesk or browser based self service online tools. Reports are generated in the Airbus Security Operations Centre and provided through a reporting chain according to an Airbus predefined process.
Secure development
- Approach to secure software development best practice
- Supplier-defined process
Public sector networks
- Connection to public sector networks
- No
Pricing
- Price
- £2,270 a unit a year
- Discount for educational organisations
- No
- Free trial available
- Yes
- Description of free trial
- Yes, free access to Cape Verde (WMTS and WCS)