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4 results found containing gradian in Cloud support in the category Ongoing support

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Gradian's Technical Account Service Plan (T.A.S.P)

Gradian Systems Ltd

Gradian’s TASP is for customers demanding a more strategic level of technical service and ITIL-aligned oversight. Encompassing the entire product cycle, from initial product deployment through to ongoing integration, your hand will be held by a trusted adviser - your Technical Account Advocate (TAA).

Gradian Support for Symantec Products

Gradian Systems Ltd

Gradian Support has been designed to add value to traditional vendor support. It includes the alignment of an ITIL qualified Success Professional and a Symantec Knight. The included support guide highlights SLA's and keeps support easy and timely.

Gradian's Managed Configuration Service

Gradian Systems Ltd

Gradian’s Managed Configuration Service is for customers demanding a superior level of expertise and global experience across their Symantec Email Security Service (ESS), Web Security Service (WSS) and Endpoint Protection (SEP).

Gradian's Professional Services for Symantec Technology Solution Delivery

Gradian Systems Ltd

Our Professional Services team is used by clients looking to implement new or upgrade existing Symantec solutions. The service is delivered by a team of Symantec Certified subject matter experts that understand these technologies and associated work streams.