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47 results found

47 results found containing civica in Cloud support

  • Civica Regulatory Services Data Conversion & Migration

    Civica UK Limited

    Civica Regulatory Services offers a data and document migration service to consolidate complex systems, migrate legacy systems, move to cloud storage or support business change. Civica’s approach of plan, analyse, design, extract, transform, load (ETL), test and support will ensure a reliable and successful transition to the new platform.

  • Civica Master Data Management Service

    Civica UK Limited

    Civica’s Framework covers all aspects of MDM from readiness assessment, technology selection and implementation to establishing effective governance roles and processes to create Golden Records for a reliable Single View, including matching and survivorship rules plus workflow for data stewards. Single or multi-domain MDM for operational or analytical use cases.

  • Civica Regulatory Services Consultancy

    Civica UK Limited

    Civica Regulatory Services consultancy supports organisations in the implementation of the solution to maximise the benefit received. Civica can provide expertise and guidance to successfully implement the solution. We focus on attitudes, processes, practices and resolving problems that undermine productivity, to deliver capabilities and support that improves efficiencies.

  • Civica Data Architecture and Modelling Service

    Civica UK Limited

    Civica’s proven framework includes a rich set of reference models to accelerate production of conceptual, logical and physical data models as well as data integration architectures for operational and analytical use cases. Civica Data Architects typically hold TOGAF and DAMA CDMP certifications and master modelling tools from Visio to Idera.

  • Civica Regulatory Services Training

    Civica UK Limited

    Civica Regulatory Services offers training and skills transfer approaches to support an organisation's journey. Training includes System Administration, Induction Training for system administrators or users. Workflow or Communication training and specialist training for Regulatory Services departments. Training is delivered by Specialist Trainers/Industry Practitioners onsite or online.

  • Civica Data Governance Service

    Civica UK Limited

    Civica’s proven framework will help you establish governance structures ensuring your data is effectively managed as a critical business asset. The governance framework includes maturity, roles (data owners, stewards and custodians), responsibilities, literacy, training, education, communications, principles, policies, standards, processes, procedures, ethics and compliance (e.g. GDPR / DPA18 and ISO27001).

  • Civica Taskbot Chat Framework Service

    Civica UK Limited

    Provides a series of Microsoft Bot Framework extensions enabling rapid deployment of task conversational applications. In-depth expertise in Microsoft LUIS and a wide range of API based integration technologies enables conversational designs to scale for all deployments with bespoke NLP and intent mapping where required.

  • Civica Data Quality Management Service

    Civica UK Limited

    Civica’s proven framework based approach is aligned with the DAMA DMBOK, implements best practice Data Quality tools, techniques and processes for ISO8000 compliance, enabling you to measure and improve the quality of all your data. Civica utilises the most appropriate profiling and cleansing tools for your needs.

  • Civica Cloud & Software Lifecycle Services

    Civica UK Limited

    Civica helps organisations manage and optimise On-Premises and Cloud Software, controlling costs, reducing risks and improving user productivity. Services include software licensing advisory, SAM and Software Lifecycle Managed Services, Software audit preparedness and defence, Cloud transition planning, Cloud migration, Ongoing cloud infrastructure management and Cloud optimisation services.

  • Civica Data Conversion and Migration Service

    Civica UK Limited

    A secure, end-to-end, legacy data and document migration and conversion service for cloud and on-premise data sources. Civica’s proven framework encapsulates industry best-practice to simplify, de-risk and accelerate the migration and conversion lifecycle from strategy development, planning, design, data profiling and cleansing, ETL implementation and testing, through to live migration.

  • Civica Rapid Review (Digital & Customer Services) for Local Government

    Civica UK Limited

    Civica’s Rapid Review provides councils with rapid, focused and actionable insight into how to optimise ICT, Digital and Customer Services. It ensures solid foundations for digital service delivery, helping councils to better manage demand, improve services to customers, make better use of data and to deliver efficiencies and savings.

  • Civica Microsoft 365 Power Platform Business Process Transformation Services

    Civica UK Limited

    Using a proven methodology, Civica’s Microsoft Power Platform Business Transformation Service offers strategy, discovery, business case production, baseline assessment, process re-engineering, planning and implementation with SharePoint, MS Teams and PowerPlatform. Our service helps reimagine, streamline, automate and integrate processes for efficiency savings, customer service value-add and bandwidth for innovative transformation.

  • Civica Cloud Optimisation Service - Increase governance and cost control for Azure, AWS and GCP

    Civica UK Limited

    Civica's Cloud Optimisation service helps you maximise the value of your public cloud environments (Microsoft Azure, AWS, Google Cloud Platform). You’ll gain control over public cloud spend and environments. You’ll improve governance, manage spend, reduce risk, and increase the value your organisation gets from its public cloud deployments.

  • Civica Cloud Discovery Service

    Civica UK Limited

    This is the first step in determining the needs, viability and scope of a cloud-based digital service. Discovery focusses on understanding user needs, how a digital, cloud-based service may meet them and objectives can be met and measured. Discovery outputs set the approach for subsequent Alpha and Beta implementation.

  • Civica Application Modernisation Service

    Civica UK Limited

    Update existing applications using cloud services to improve digital service flexibility, resilience and efficiency, extend application lifetime and mitigate security threats. We apply latest cloud application and platform services from AWS, Azure and UKCloud and Agile/DevOps methods to implement scalable, secure deployments and optimise operating costs, usability and connectivity.

  • Civica Power BI Service

    Civica UK Limited

    Our analytics experts ensure you get the best out of your Microsoft Power BI implementation. Offering design, implementation, and managed services, for both new projects and existing solutions. We can apply agile delivery methods to deliver self-service BI architectures, governance models, dashboards, visualisations, interactive reports and mobile deployments.

  • Civica Cloud Support Service

    Civica UK Limited

    A highly-experienced support service to manage your existing cloud estate, liberating internal resources to deliver better business value. Our cloud support capabilities extend across IaaS, PaaS, and SaaS services and provide comprehensive managed services under tight SLAs. Our Service Desk provides incident, problem and change management, release and update management.

  • Civica Azure Cloud Management

    Civica UK Limited

    A comprehensive service, tailored to manage your Azure IaaS,PaaS services. Managed service underpinned by SLAs - Security cleared staff : SC and BPSS clearance- Monthly reporting / Quarterly reviews- Service adoption/transition/migration projects- Cloud service monitoring, patching, configuration, optimisation- DevOps provisioning/Service configuration using ARM- Up to 24/7 service desk/support engineering

  • Civica Stakeholder Engagement Research

    Civica UK Limited

    We are engagement experts. We bridge the gap between the services that organisations and the people they serve – their members, patients and local population. Drawing on our years of engagement experience, we offer market and stakeholder research and insight services providing clear actionable feedback and intelligence.

  • Civica Cloud Migration Service

    Civica UK Limited

    Ensure seamless, efficient migration of existing applications and digital services from on-premise/virtual infrastructure to cloud. An expert, comprehensive and robust migration approach, including analysis, design, enablement, platform setup and transition. Managed service and support capabilities ensure migrated services are managed under governance controls and realise cloud benefits throughout their lifetime.

  • Civica Insights as a Service

    Civica UK Limited

    Outsource your initiatives to our analytics experts and insights technology. Our consultants work with you to define the business problem, identify and ingest data to our secure platform, identify and build custom algorithms, or customise our prebuilt models, and deliver the insights to you and your applications.

  • Civica User Centred Design Service

    Civica UK Limited

    User-centricity from the project start through focus groups, interviews and workshops. Our User Researchers provide User Testing. UX and Visual Designers produce Site maps, wireframes or lo-fi prototypes and content catalogues. Business analysts provide use case modelling, data modelling, and requirements analysis. Prepare for go-live with training and interactive prototypes.

  • Civica Customer Strategy & Cloud Architecture

    Civica UK Limited

    We work with our clients to define their cloud strategy through coherent architectures, strategic alignment, roadmaps and migration strategies. The approach sets out a vision, enterprise architecture and roadmap for the business and technology domains which are aligned to the organisation’s strategic objectives.

  • Civica Microsoft 365 Support Service

    Civica UK Limited

    A managed and proactive support service, providing first, second, third line support for your entire Microsoft 365 digital workplace. Following ITIL best practice, a flexible and scalable service for operation and improvement of all Office 365 workloads. A single point of contact for management of M365 incidents and requests.

  • Civica Digital Strategy and Roadmap Service

    Civica UK Limited

    Our digital strategy service enables your business transformation to maximise its potential to improve operational efficiency, enhance customer experience and drive channel shift. With extensive public-sector experience and expertise in agile, DevOps, cloud, systems integration, mobile, UX and analytics, our digital transformation roadmap will assure delivery of your digital vision.

  • Civica Cloud Support Service (Highly Secure)

    Civica UK Limited

    Security-cleared personnel operating from an accredited high-security facility and working to NCSC-approved standards, we will ensure the efficient and stable operation of your secure cloud services. We will also support the assessment, design, implementation, and management of cloud services hosting data up to TOP-SECRET level, with an emphasis on cyber-security.

  • Civica Accessibility and Usability Audit Service

    Civica UK Limited

    Our certified UX practitioners conduct accessibility audits in line with WCAG 2.0 and 2.1 (AA and AAA). Gain compliance with the Equality Act 2010, 2018 EU Web Accessibility Directive and EN 301 549. Implement Jakob Nielsen’s usability heuristics. Design critiques for good user experience and best practice.

  • Civica Application & Platform Health Assessment Service

    Civica UK Limited

    Extend the lifespan of critical public sector applications by improving their security, reliability, performance, accessibility, and optimising the platforms they run on. Select from a menu of assessments covering application reliability, continuity, service delivery, data quality, testing, cloud readiness, cyber security, deployment process, static code, accessibility, user experience and analytics.

  • Civica Microsoft Dynamics 365 Support Service

    Civica UK Limited

    A managed support service, providing first, second, third line support for your entire Dynamics 365 digital workplace, Mon to Fri, 8am to 6pm, excluding bank holidays. Serves as the single point of contact to the user for the proactive management of incidents, requests and enhancements using ITIL best practice.

  • Civica Microsoft Dynamics 365 Discovery Service

    Civica UK Limited

    Captures your organisation’s vision/needs and drives value/ROI from investment in Dynamics 365 (D365) by exploring what is possible using existing Dynamics 365 functionality; maps user needs/stories to existing functionality; produces actionable product backlog which can be implemented using three low risk discovery levels (Bronze, Silver, Gold), plus custom packages.