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16 results found containing Pentagull in Cloud software

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16 results found

ESB Housing Licensing

Pentagull Ltd

Pentagull's Housing Licensing system provides your authority with an efficient and cost effective way to manage your applications online. Designed in conjunction directly with local authorities to ensure it's fit for purpose and efficient. Our software will save you time and money allowing you to use it where it's needed.

ESB Digital Service

Pentagull Ltd

Built upon ESB and effectively leveraging those capabilities, the Digital Service delivers a hosted managed service for one specific service area. There are a wide range of modules available to meet different service requirements. Modules are available in standard form for direct implementation or localised through straightforward configuration.

ESB Customer Feedback

Pentagull Ltd

ESB Customer Feedback system is a comprehensive system covering corporate complaints, compliments and comments as well as adult and children's services complaints. All of this is managed on one platform with customers input being automatically routed to the relevant officers.

ESB Members Enquiries

Pentagull Ltd

ESB Members Enquiries is a cloud software service that readily and effectively meets all the requirements for managing councillor enquiries across the organisation, from initiating the enquiry through to resolution. ESB is a highly flexible, scalable and resilient platform that helps the public sector reduce costs and facilitate improved service.

ESB Meeting Rooms

Pentagull Ltd

ESB Meeting Rooms is a cloud software service that provides the capability to manage room bookings and related resources. This intuitive system is designed to work with facilities managers to enable a unified approach to the organisation of their facilities and provides the ability to book rooms through public-facing website.

Enterprise Service Builder Platform (ESB)

Pentagull Ltd

An AWS cloud installation of our ESB platform with a full development licence. ESB is a highly flexible, scalable and resilient platform that helps the public sector reduce costs and facilitate improved service.

ESB Customer Engagement Module

Pentagull Ltd

Our Customer Engagement module brings together our Members Enquiries, Information Requests and Customer Feedback products to create one incredibly priced one stop shop for managing all our you customer enquiries. Complaints, compliments, comments, adults, children's, FOI, SAR, EIR, Members and Mayoral feedback are all catered for in one place.

ESB Self-Service

Pentagull Ltd

ESB Self-Service Portal is a cloud software service for the delivery of online digital transactions through the use of modern, responsive and highly configurable online forms. It also includes a number of pre built forms to deliver unrivalled value for money.

ESB Customer Services CRM

Pentagull Ltd

ESB Customer Services is a cloud software service that readily and effectively meets your customer contact needs for managing customer demand across all channels through to service fulfilment. It provides the ability to design, deliver and scale as your requirements change, in a highly secure, robust and flexible environment.

ESB Fleet Management

Pentagull Ltd

ESB Fleet Management System is a cloud software service for managing every aspect of a fleet of vehicles, plant and associated assets. It’s been designed uniquely for the needs of local authority Transport Managers and caters specifically to the unique challenges faced by local authorities when managing an in-house fleet.

ESB Information Requests

Pentagull Ltd

ESB Information Requests is designed to take away as much of the manual work from responding to requests as possible. From emailing customers on receipt of their requests to producing response letters ESB saves you time and money while helping you comply with your legislative requirements.

ESB SEN Passenger Transport

Pentagull Ltd

ESB SEN Passenger Transport allows you to plan and organise your regular and one-off passenger routes and was designed in conjunction with busy local authority transport departments. Applications can also be made via a customer facing portal which routes directly to the decision makers all as part of one product.

ESB Blue Badges

Pentagull Ltd

ESB Blue Badges is a cloud software service for the management of Blue Badges. Our system facilitates enhanced efficiencies, tangible savings and improved customer satisfaction levels.

ESB Anti-Social Behaviour

Pentagull Ltd

ESB Anti-Social Behaviour is a cloud software service that readily and effectively meets all of your needs for the handling of ASB complaints, reports, investigation activities, enforcement, prosecution and risk assessments.

ESB Education Penalty Notices

Pentagull Ltd

The ESB Education Penalty Notice system is built on our ESB platform that manages the issuing and payment of PCN’s relating to school absences. It allows any number of schools from within an authority or academy trust to input penalty notices into the centralised system which manages the process completely.

ESB Gifts & Interests

Pentagull Ltd

The ESB Gifts and Interests register has been designed to enable the simple logging and reporting of gifts and hospitality received by employees and also personal interest’s employees may have in relation to their post. This is in direct accordance with Section 117 of the Local Government Act 1972.