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16 results found

GOSS Professional Services

GOSS Interactive Ltd

GOSS Professional Services support your cloud projects for websites, intranets and citizen/customer self and assisted-service transactional portals. Services include training, project management, digital transformation, creative design, cloud configuration, consultancy and integration services. Customers of GOSS Cloud Support Services include Local Authorities/Councils, Housing, Police, NHS and Central Government Agencies.

GOSS Creative

GOSS Interactive Ltd

GOSS Creative offers Creative and Service Design together with Brand Strategy, User Experience (UX), Customer Experience (CX) and User Interface design (UI). Our experienced team deliver user-centric, fully responsive, creative and accessible websites, every project we undertake is focused on your customers’ needs and aligned with your own organisational goals.

GOSS SelfServe

GOSS Interactive Ltd

The low-code GOSS SelfServe Platform provides Public Sector (Local/Central/Government/Authority/ Council/Police/NHS) clients CRM-Lite capabilities to design, develop and build custom website/portal forms and workflows, enable online customer transactions and deliver enhanced self/assisted-service for citizens, reducing organisation overhead costs. GOSS SelfServe workflows can be optionally integrated with back office systems/data.

GOSS for Room Bookings

GOSS Interactive Ltd

The 'no code' GOSS for Room Bookings solution enables organisations to manage room bookings: checking criteria-specific availability, viewing calendars, making and editing bookings, searching, managing recurring meetings.

GOSS LiveChat

GOSS Interactive Ltd

GOSS LiveChat enables website/intranet visitors to use instant messaging, for immediate response by your Contact Centre agents. Used by Customer Service Teams, Sales Teams and Support Teams to deliver improved levels of customer satisfaction within Local Government/Authorities/Councils, Central Government Agencies, NHS Trusts, Police Authorities and Housing Associations.

GOSS for StreetScene

GOSS Interactive Ltd

The "no code" GOSS for StreetScene solution enables citizens to make online reports for action by your internal teams. A reporting portal provides easy to use forms to report issues via self-service, and the 'assisted-service' portal enables customer service agents and staff to make reports on behalf of citizens.

GOSS Forms

GOSS Interactive Ltd

GOSS Forms enables Local Government/Council/Authority/Public Sector, Police, NHS, housing users to design, create and replicate, sophisticated, effective online website forms. The user friendly drag and drop interface enables quick form design and build, with a range of styling options and more advanced features like location maps and (optional) payment connectors.

GOSS Content

GOSS Interactive Ltd

GOSS Content CMS is a comprehensive and powerful browser-based low code web content management system (WCMS) built on open standards. Used by many Public Sector organisations (Local Authorities/Councils & Central Government, Police Authorities, NHS, Housing) for website, intranet/extranet content management, it has an active user community with regular User Groups.

GOSS Book It

GOSS Interactive Ltd

The no code 'GOSS Book It' corporate booking solution enables users to define, create, build and manage a range of events, meetings and recurring functions. Public sector organisations can manage corporate and public events, it enables the promotion and management of resources, capacity, availability, as well as taking payments.

GOSS for FOI

GOSS Interactive Ltd

The ‘GOSS for FOI’ no code solution enables public sector organisations to manage Freedom of Information requests submitted by citizens. The accessible portal can be used 24/7/365 to raise and action FOI requests. Staff can query other teams and respond accordingly. Management staff monitor progress with a range of reports.

GOSS for SAR

GOSS Interactive Ltd

The ‘GOSS for SAR’ no code solution enables public sector organisations to manage ‘Subject Access Requests’ submitted by staff/citizens. The accessible portal can be used 24/7/365 to raise and action SAR requests. Staff can query other teams and respond accordingly. Management staff can monitor progress with a range of reports.

GOSS Digital Platform

GOSS Interactive Ltd

The GOSS Digital Platform is a powerful low-code ‘CRM-lite’ customer transaction platform, enabling public sector organisations to deliver rich and intuitive customer portals to their citizens. Delivers seamless end to end online processes, saving time, effort and money whilst providing a single customer view and an excellent customer experience.

GOSS for Complaints

GOSS Interactive Ltd

GOSS for Complaints is a powerful no-code case management solution designed specifically for Public Sector organisations to manage, maintain and record communications with the public in respect to comments, compliments and complaints.

GOSS for Claims

GOSS Interactive Ltd

'GOSS for Claims' is a powerful no-code online claims management solution for Public Sector organisations, to manage, maintain and record communications with the public in respect of compensation and/or insurance claims by the public.

GOSS for Registrars

GOSS Interactive Ltd

'GOSS for Registrars' provides a no-code online booking facility for a range of Registrars appointments. Offering self-service, assisted-service and walk-in bookings, the solution optimises available resources and capacity to meet statutory obligations. Provides GRO reporting of checked-in, fulfilled and missed appointments.

GOSS Engage Process Suite

GOSS Interactive Ltd

A process management platform, from mapping processes, to sharing and publishing processes around the business. Visual interface designed for workshops. Data capture enriches the process. It can be used to redesign a customer journey or process or complete service to achieve change and transformation and can support continuous business improvement.