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790 results found

790 results found in Cloud software in the category Forms and surveys

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Firmstep Forms Offline

Firmstep Ltd

An extension to the Firmstep Forms solution. It is perfect for staff or contractors who need to capture data in the field, or access their jobs list, but cannot rely on mobile connectivity. This solution provides offline capability to the market leading online eforms package, without needing an 'App'

Disabled Childrens Register

Idox Software Limited

Digital solution for secure online registration of disabled children in the Local Authority community area. Store and track information to help you to plan quality services for disabled children based on factual information, updated by parents, as child’s development/circumstances change. Includes “Care Passport” option that can be given to providers.

Civica Civil Enforcement – Large

Civica UK Limited

Large Civil Enforcement solution for sites receiving between 100,000 and 200,000 PCNs pa. It provides a comprehensive suite of integrated solutions designed to optimise efficiencies and reduce operational risk across the end-to-end PCN and permit management lifecycle. It streamlines local processes from parking and permits administration to digital CCTV-based enforcement.

Dynamics 365 Plan 1 Business Application Additional Storage Add-On

Comparex UK Ltd

The Additional Storage Add-On provides flexibility to increase the storage capacity associated with your Microsoft Dynamics Online subscription in increments of 1 GB per Additional Storage Add-On license, up to 5,000 GB (5 TB) of storage.

Launchcloud.Com

Launchcloud

Launchcloud's suite of iOS, Android and web apps, provides paperless data collection in the workplace eliminating the need for paper, and saving time and resources. Drag and Drop forms allow full customisation, and data capture can be done using web browser, phone or tablet.

PatientComms

Dataphiles Ltd

PatientComms is a cloud based patient engagement platform which enables NHS Trusts, CCG's, CSU's, GP's, Dental Practices & other healthcare providers to complete patient surveys (like the NHS Friends & Family Test), patient studies, provide interactive appointment reminders and healthcare messaging.

Government and Healthcare Learning Management System

New Era Education Ltd

The Government and Healthcare LMS combines our innovative collaboration, learning and assessment tools with the latest Microsoft, Google and educational cloud apps to deliver, manage and access learning anytime; anywhere. Users, security and identity management are seamlessly integrated ensuring users easily gain access to all their information, resources and applications.

Dynamics 365 for Field Service - Resource Schedule Optimization Add-on

Softcat Limited

Resource Scheduling Optimization is an Add-on capability for the Dynamics 365 for Field Service application that enables the customer to automatically schedule work orders to the most appropriate resources, while simultaneously optimizing appointment setting for travel time, mileage, and many other constraints.

Dynamics 365 for Sales

Civica UK Limited

Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. Via Civica. https://www.microsoft.com/en-gb/dynamics365/sales

New Claim Suite for Housing Benefits & Local Council Tax Support

IEG4 Limited

The IEG4 eClaim for New Claim (Housing Benefit) and Local Council Tax Support is an intelligent online service that enables Councils to channel shift citizens requiring assistance paying their rent and or Council Tax. The forms integrate with the three main back office systems and the mainstream EDMS solutions.

NHS Staff Community

QuestBack

The Questback EFS Employee platform is specifically designed to measure employee engagement metrics and associated areas. The platform includes pre-defined survey questions but it is easy to create custom questionnaires – even with adaptive (mobile friendly) layouts.

Drakewell C2-Cloud

Drakewell Limited

C2-Cloud is a scalable database designed to capture, validate, store, analyse and disseminate road traffic data via any web-enabled computer. Data types handled include binned and per vehicle record traffic data covering vehicle class, axle, speed, time, direction, weight, gap and headway.

Microsoft Dynamics 365 for Sales Device SL

SeeLogic Ltd

Multiple users can access the Dynamics 365 for Sales application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Sales User SL, except that access is limited to only the licensed device.

Umbraco Content Management System (CMS)

Connect Internet Solutions Ltd

Our Umbraco Content Management System service provides flexible, end-to-end, access-from-anywhere website content management with hosting. Using the .NET open source Umbraco CMS and honed through many years delivering CMS services to the public sector, this modular, scalable, affordable solution suits websites, intranets and extranets. Connect is a Certified Umbraco Partner.

SupportDesk Facilities Management

House-on-the-Hill Software Ltd

SupportDesk Facilities Management enables businesses to keep on top of all aspects of Property Management, from logging reactive FM tickets, Planned Preventative Maintenance, Catering, Resource Booking to managing Stock and Inventory, allowing you to keep track of maintenance tasks, job costs, work orders and infrastructure items, all in one place.

NHS Friends and Family Test (FFT) Survey

Rhubarb Business Services Limited

RHUBAS is a patient satisfaction and experience solution enabling Trusts to deliver enhanced NHS Friends and Family Test (FFT) surveys. By providing omnichannel, multi-language survey solutions with enhanced unique real-time dashboard technology and MI reporting, we put the patients and the Trust at the centre of everything we do.

Drupal Development Service

CTI Digital

CTI’s Drupal Development Service consistently delivers high ­quality digital services in a predictable and cost­ effective manner. Teams are equally capable enhancing existing Drupal solutions, architecting new platforms. Reflecting extensive public sector experience, naturally our rigorous processes satisfies concerns relating to quality assurance, accessibility, security and governance.

e-shot™

Forfront Limited

e-shot™ is an intuitive, powerful email marketing system. The platform offers a range tools for successful email marketing; API integration, several creation methods, easy contact handling, a/b split testing, best-in-class detailed reporting, advanced engagement analytics, automation and Google analytics tagging. The platform also has a fully integrated SMS marketing facility.

Firmstep Forms including Self and Dash

Firmstep Ltd

Forms is used by over 170 UK Councils and many Public services allowing organisations to fully digitise services with intelligent transactional eforms optimised for mobile. Workflow, integrations and connections for payments included. Self and Dash provides secure single sign-on portals to deliver first class Customer Experience and together drive savings

Dynamics 365 for Team Members

Civica UK Limited

For users not tied to a particular function, who require basic Dynamics 365 functionality. Includes read and some write access for select light tasks across Dynamics365. As more Dynamics 365 applications are adopted across an organization, any user with Team Members has access to those additional applications. Microsoft. Via Civica.

WebDB

Xenium Solutions Limited

mWebDB is a forms based solution that mobilises existing or new corporate database applications by enabling users to view, synchronize, edit and update SQL database information from mobile devices, laptop/desktops. Customised mobile solutions can be created in a point and click environment in a few short hours.

SharePoint Development

Cloud Cover IT Limited

To design and tailor SharePoint to our clients' individual needs and implement the software to allow the client to use it to its best effect.

CoreGov - Dynamics 365 Association Management

Core

Core has configured Dynamics 365 specifically for use by associations, to accelerate CRM project delivery based on the best practice we have learned from working with public sector associations for the best part of a decade. The result is the familiar Microsoft interface centred around the member journey.

Spektrix

Spektrix Limited

Spektrix is powerful and innovative cloud-based box office, marketing and fundraising software for arts organisations.It provides a comprehensive range of tools for ticketing, customer relationship management, reporting, analysis, customer segmentation and giving management. It is backed up by a brilliant support team who have strong crossover arts and technical expertise.

SmartSurvey Business

SmartSurvey Limited

SmartSurvey is a UK-based online survey & questionnaire tool which can be used to create and collect data through Online Forms, Emails, SMS and QR codes. Customer Satisfaction Surveys, Employee Surveys, Market Research, Training Evaluation, Assessments, Patient Satisfaction, FFT Friends and Family Tests and much more.

Dynamics 365 for Customer Service Device

Microsoft

Multiple users can access the Dynamics 365 for Customer Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Customer Service User SL, except that access is limited to only the licensed device.

Food Licensing Application Process Automation - verso software

Rocktime Ltd

Rocktime's verso licensing software provides unparalleled provision of food Licensing application Automation, data validation and process transformation. Used as a stand alone system or fully integrated, verso can be tailored to mirror and improve your internal processes, and can power all types of public sector licensing schemes.

Resolver Complaints Case Management Service

Resolving Limited

An assisted complaint management platform allowing the organisation to log complaints, problems and issues and the helping the organisation to efficiently gather, understand, predict, respond and resolve. Full MI with key insights and benchmarking to drive service improvement. Reduce costs, understand your customer's issue and improve services.

G Suite Basic

Netpremacy Limited

G Suite Basic resold via Netpremacy (an authorised Premier Partner). G Suite: a set of productivity tools designed for Cloud, users working anywhere, on any device. Includes Gmail, Calendar, WP, Spreadsheets, Presentations, Video, Voice and Text Conferencing, Forms, Team-Sites, Social-Networking, Document Storage and Sharing. Realtime collaboration makes team-working the norm.

interCOMM Digital Services Platform with eForms

Visionhall Information Systems Ltd

The interCOMM Digital Services Platform: build end-to-end digital transactions for service requests, reporting, surveys, petitions, applications and payments. Non-technical tools to build secure, simple-to-use customer forms and workflows.

Mozzo

Coeus Software Ltd

Mozzo is a Field Force Automation platform for the Public Sector. Mobilise processes using a simple design tool, integrating back office systems using connectors. Work offline and online with smartphones, tablets or PCs running Android, iOS or Windows. Securely search or capture forms, tasks, tickets, statements, searches etc.

Dynamics 365 for Sales

Softcat Limited

Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/sales

Dynamics 365 for Customer Service

Silverbear

Capability for customer support teams, customer service capabilities including Enterprise case management, Interactive Service Hub, Unified Service Desk, SLAs and Entitlements, and other Service group management functionality. Also Microsoft Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/customer-service

Cherwell Service Management

Softcat Limited

Cherwell Service Management is a powerful, modern IT service management (ITSM) software solution based on codeless architecture that provides organisations the flexibility needed for rapid configuration and customisation, minimal overhead, and frictionless upgrades—at a fraction of the cost and complexity associated with legacy ITSM tools.

Stopford, agenda - Generic Diary Management System

Stopford Information Systems

The Stopford diary system offers councils an all-in-one system that has all of the benefits of applying a generic diary across all services while still retaining the service specific functionality that services need to operate efficiently.

Housing Association Tenant Portal

Cloud40 Ltd

The Tenant Portal provides digital self-service for a tenant to engage with their housing association. Reporting repairs, making a complaint, payment or asking to be removed from all systems to comply with GDPR, are features of the platform. Our integration technology enables legacy systems to be integrated and data accessed.

Landlord Accreditation Scheme Software

Rocktime Ltd

Rocktimes landlord accreditation software allows councils to provide an effective online platform to manage landlord accreditation through the delivery of E-learning for ongoing CPD accreditation and the management of instructor led training courses. Rocktimes systems can be integrated with legacy CRM/EDRMS systems as well as postcode and online payment systems

Dynamics 365 for Field Service Device SL

Civica UK Limited

Multiple users can access the Microsoft Dynamics 365 for Field Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Field Service User SL, except that access is limited to only the licensed device. Via Civica

FOI Case Management

Blackthorn GRC Limited

This service can be used to handle enquiries from start-to-finish. Capture the method and type of enquiry, allocate tasks within teams, monitor the progress, and ensure the customer is satisfied. Record how the response was formulated, who was involved, and then report against the full lifecycle. UK hosted to IL2/OFFICIAL.

Objective Keystone for Collaborative Authoring, Consultation & Engagement

Objective Corporation Limited

Objective Keystone provides an integrated collaborative environment to develop policies and strategic plans utilising best practice content; provide a unified workspace, publishing and delivery services; and facilitate the involvement of stakeholders through real-time consultation, collaboration and engagement with local communities. Includes Collaborative Authoring and Stakeholder Engagement. Local Development Plans.

IBM Microsoft Dynamics 365 for Social Housing

IBM United Kingdom Ltd

IBM's solution for Social Housing provides a modern digital services and customer engagement platform based on Microsoft Dynamics 365 and the Microsoft Cloud. A powerful platform for Social Housing transformation and 'Digital by Default' programmes successfully deployed to a significant number of UK based Housing Associations.

Teamworxx

PFI Knowledge Solutions

TeamworXX is a scalable open source social collaboration workspace designed to empower your most valuable assets – your users, customers and/or staff. The success of this platform is the simplicity of use with all the latest and well known social collaboration tools built-in and ready to use.

Sex Shops And Cinemas Licensing Automation - verso software

Rocktime Ltd

Rocktime's verso licensing software provides unparalleled provision of Sex Shops And Cinemas Licensing Automation, data validation and process transformation. Used as a stand alone system or fully integrated, verso can be tailored to mirror and improve your internal processes, and can power all types of public sector licensing schemes.

eChanges in Circumstances form for Housing Benefits and Local Council Tax Support

IEG4 Limited

The IEG4 eChanges for Housing Benefit and Local Council Tax Support is an intelligent online service that enables Councils to channel shift citizens that need to report changes in their circumstances related to their claim. The form integrates with the three main back office systems and the mainstream EDMS solutions.

SharpCloud

Babcock

SharpCloud is a top-down, data-driven, high-level strategic visualisation and communication tool, which allows users to arrange information into engaging visual stories and dynamic presentations. It enables users to bring together knowledge, content and stakeholders, and tell meaningful stories behind complex issues.

Data Logging, Alerting, Reporting, Management & Analysis Software

REMOTE DATA NETWORK ANALYSIS LTD

R-DNA provides a user friendly and customisable “cloud-based” web interface allowing for the capture and analysis of data from remote monitoring hardware devices. R-DNA offers intelligent and customisable alerting using a variety or combination of methods; SMS, Email and its own messaging tool all offered in a pseudo real-time system.

SigningHub - Digital Signature Solution

Ascertia Ltd

SigningHub provides a complete solution for digital signatures, flexible document workflow, approval and status tracking - designed to save substantial time and paper related costs. Integrated with business applications or used in standalone mode, SigningHub optimises how organisations deliver, review and sign documents with long-term eIDAS compliant legally binding signatures.

VIPER EDM

E-Health Innovations Ltd

VIPER is a fully featured, browser based electronic document management application providing seamless integration with existing systems. Documents collated from multiple external sources are accessed via an intuitive user interface. New electronic forms can also be designed and deployed by the customer to enable new content creation.

Agilisys Digital - AD for Counties

Agilisys Ltd

Agilisys Digital is a customer experience platform enabling single-sign on MyAccount for citizens and CRM lite for officers, enabling channel-shift to deliver savings and seamless self-service across all digital channels. A low-risk, easy-to-implement, scalable platform encompassing all key council/public-sector transactional services with specific packages applicable to all public sector types.

Dynamics 365 for Customer Service Device SL

Comparex UK Ltd

Multiple users can access the Dynamics 365 for Customer Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Customer Service User SL, except that access is limited to only the licensed device.

Homelessness - Housing Need

Kiktronik Limited

Our homelessness online application provides users with the facility to apply for housing support online in case of homelessness threat. The application empowers users by providing all information which an officer would; should they visit their local authority’s office. The application uses the latest technology.

Darzin Public Consultation Software

Darzin Software UK

Cloud-based public consultation software designed to help public bodies run efficient and effective consultation processes. Darzin is the only software that offers qualitative, quantitative and spatial analysis, and integrated consultation data. Built-in survey tool, task management, grievance management and more. Darzin is secure, easy-to-use and very well supported.

Qualtrics Experience Management Platform | The most powerful public sector insights platform

Qualtrics LLC

Do faster, smarter, more powerful research to improve public services with Qualtrics - the world’s leading insights platform. Built on the most flexible survey builder and backed by advanced analytics and reporting to turn insights into action. Bring together experience data from citizens, patients, customers, employees, website visitors, social/statistical research.

Actus Performance Management Software

Advance Change Ltd

Actus Performance and Talent Management Software increases productivity, engagement, compliance and talent retention. Features include, objectives and milestone tracking, fully configurable appraisal and 121, development, talent mapping, competencies and succession planning. Feedback, values recognition and 360, meetings, document storage and full interactive management information. Full culture change support also provided.

Dynamics 365 for Field Service - Resource Schedule Optimization Add-on

Trustmarque Solutions Limited

Resource Scheduling Optimization is an Add-on capability for the Dynamics 365 for Field Service application that enables the customer to automatically schedule work orders to the most appropriate resources, while simultaneously optimizing appointment setting for travel time, mileage, and many other constraints.

Advantage Digital Smart Apps

Capita Business Services Limited

A cloud hosted platform enabling the rapid development of smartphone apps and content for iOS, Android and Windows Phone. Capita deploys configured apps to the relevant stores, with the platform then being utilised to control content, forms, integration, workflow and branding. PCI compliant payments are also supported.

Microsoft Dynamics 365 CRM Services

Ergo Services

CRM implementation services to help organisations deliver exceptional levels of service using Microsoft Dynamcs 365 (CRM). Process Improvement, KPI Reporting and Data Consolidation are key components of a solution delivered by Ergo

LViS Platform

Monterosa

Monterosa's LViS interaction platform provides a range of interactivity tools powering real-time activations for campaigns and education including voting, quizzes, puzzles, predictions, ratings and competitions. The platform is secure and robust, supporting millions of users via responsive websites, native mobile apps and chatbots.

CoreGov - Dynamics 365 Government Contracts Portal

Core

Core's Portal for Government Contracts allows integration between public-facing websites and a Microsoft Dynamics 365 based solution tailored to the needs of the public sector. The portal facilitates online self-service for suppliers, vendors and partners, improving tracking of interactions and saving staff time.

Citizen Participation Suite

GovDelivery Inc.

Granicus Citizen Participation Suite is designed to combine the power of social media and crowd sourcing with an online forum to help agencies gather input, prioritize projects and make the best decisions for their community.

Dynamics 365 Additional Portals and Page Views

Insight

The default Portal provided with Dynamics365 P1 business application subscriptions may be extended by purchasing additional portals, for use as a non-production portal, or additional production portals. Also extend the default 1 Million monthly page views capacity of the Portal by purchasing additional page views in increments of 500,000.

Groupcall Parent Paperwork

Groupcall Limited

Negates the need for paper forms that are labour intensive, costly, unreliable, inefficient, insecure and environmentally unfriendly. Online forms are easy to use, fully customisable and can be sent to all parents in minutes. Forms cannot be lost and automatic reminders prompt parents to return their forms on time.

Agilisys Digital - MyAccount

Agilisys Ltd

Agilisys Digital is a customer experience platform enabling single-sign on MyAccount for citizens and CRM lite for officers, enabling channel-shift to deliver savings and seamless self-service across all digital channels. A low-risk, easy-to-implement, scalable platform encompassing all key council/public-sector transactional services with specific packages applicable to all public sector types.

Business Process Automation

Workflow Science Ltd

Our intuitive process automation suite puts you in total control, enabling you to define and automate your business processes, workflows and applications with no demand on IT. It allows you to engage customers and stakeholders, improve efficiency and reduce costs by rapidly migrating manually intensive processes into fully automated ones.

HCi - Telehealth

Healthcare Clinical Informatics Ltd

TeleHealth solution for remote monitoring and management of patients and Clinician. With gateways interfaces with various categories of medical devices, It has features like Video consult, Medication Reminder, Record sharing, Physician locator, Social collaboration, Symptom checker, Vitals Monitoring

Dynamics 365 Plan 1 Business Application Additional Storage Add-On

Gaia Technologies Plc

The Additional Storage Add-On provides flexibility to increase the storage capacity associated with your Microsoft Dynamics Online subscription in increments of 1 GB per Additional Storage Add-On license, up to 5,000 GB (5 TB) of storage.

Episerver CMS

Engage

EPiServer's Web Content Management platform "Digital Experience Cloud™" and ecommerce solution enables editors and marketers to create and experience content simultaneously. They see exactly what your audience will see, on any device, screen size or context. High availability, high performance and scalable, offering connectivity with cloud services and existing systems.

Adult Social Care Hub

Idox Software Limited

The ASC Hub establishes a comprehensive online social care marketplace of all care services, advice and guidance. It includes a variety of self -serve options, pre-assessment and triaging tools addressing the key drivers of the Care Act. The ASC Hub is a SaaS solution.

FLEX Digital Workplace

ICS Solutions Ltd

FLEX is a Self-Service Digital Workplace solution for Office 365 and SharePoint. Powered by automation, FLEX facilitates an Intranet, Collaboration platform and a Digital Workplace in a matter of weeks, driving employee engagement and productivity. Plus, FLEX reduces Office 365 and SharePoint deployment time and costs by a staggering 70%

Moodle Learning Management System

Accipio Ltd

Accipio supplies the worlds most popular learning management system - Moodle. Moodle has an incredibility rich set of functionality, and we work with you to make Moodle the “backbone” of building learning and performance culture. Moodle offers significant cost savings compared with other platforms since it is open-source.

CallSwitch

TELCOSWITCH LIMITED

The CallSwitch hosted telephony platform offers an unrivalled set of business grade features. Each user gets access to a high end handset, mobile application and soft phone client, whilst also enjoying full hierarchical access to the administration web interface.

EQUINITI Toplevel - eCase

Toplevel

Secure, configurable, helps government meet Digital by Default Service Standards. Fast, scalable online customer services reduce phone enquiry costs and time managing cases. Strong multi-agency and customer self-service with multichannel correspondence. Workflow rules guide staff processing approvals and maintaining case register. Supports applications, claims, returns, enquiries, grants, appeals, and assessments.

eForms & Automated Workflow for Local Government Authorities

PretaGov Limited

Our eform building tool (PretaForm) allows LGA teams to build online forms easily and quickly. Non-technical internal staff can prototype and modify digital services. They can also integrate the eform with revenue, benefits, social care, online payments systems. Our low code platform empowers your team to digitise faster and cheaper.

Street Trading (Including Market Stalls) Licensing Automation - verso software

Rocktime Ltd

Rocktime's verso licensing software provides unparalleled provision of Street Trading (Including Market Stalls) Licensing Automation, data validation and process transformation. Used as a stand alone system or fully integrated, verso can be tailored to mirror and improve your internal processes, and can power all types of public sector licensing schemes.

Leisure Centre Contract Monitoring Software

tillr

Online solution for council officers to monitor the 3rd party contracts issued in the management of their leisure centres. Inspections, audits, reports, tasks and performance monitoring can all be achieved from one system. Mobile use, collaborative working for distributed teams and officers.

Skip Licensing Automation - verso software

Rocktime Ltd

Rocktime's verso licensing software provides unparalleled provision skip Licensing Automation, data validation and process transformation. Used as a stand alone system or fully integrated, verso can be tailored to mirror and improve your internal processes, and can power all types of public sector licensing schemes.

Dynamics 365 Non-Production Instance Add-On

Gaia Technologies Plc

For test environments, training applications, and sandbox environments configured within an organization. Users with a Dynamics365 P1 Business Application subscription can access the default Dynamics365 Plan1 Business Application Non-Production instance included in the subscription, and every additional Non-Production instance associated with the same tenant.

CiviQ Consultation Portal

CiviQ

CiviQ's cloud based public consultation platform focuses on powering open knowledge driven consultations. The portal is structured around an open data paradigm, supporting the development of a representation knowledge repository for engaging communities, building capacity and achieving efficiencies. The portal includes an integrated map based feature.

Dynamics 365 for Sales

Microsoft

Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/sales

Dynamics 365 for Field Service - Resource Schedule Optimization Add-on

Silverbear

Resource Scheduling Optimization is an Add-on capability for the Dynamics 365 for Field Service application that enables the customer to automatically schedule work orders to the most appropriate resources, while simultaneously optimizing appointment setting for travel time, mileage, and many other constraints.

EventHalo

Lifejak Ltd

Complete application processing for event exhibitors and traders from online forms to payment services: On-line application forms for events and trade shows; exhibitors, vendors, performers, & volunteers, accept/reject applications, invoicing, payments, in-system email, document storage; accreditation for staff, guests, VIPs.

Episerver Digital Experience Cloud WCM

EPiServer AB

Episerver's Web Content Management platform "Digital Experience Cloud" enables editors and marketers to both create and experience content simultaneously. They see exactly what your audience will see, in the way they'll see it, whatever screen or context. High availability, performance and scalable offering connectivity with cloud services and existing systems

CRM Web Portal

Webcurl Ltd

The CRM web portal exposes Microsoft Dynamics 365, Northgate Enterprise and SugarCRM data via its portal technology. We have vertical solutions ranging from Customer Service, Partner portals and Case Management frameworks. Powered by Drupal, it also comes with a free hosted deployment of the best in class Open Source CMS.

Microsoft Dynamics 365 CRM for Associations and Membership

Active Informatics Ltd

A system that draws together all the aspects of the management of an organisation from the central business management and financial control to event and membership management and engagement. Each element operates from a single, authoritative, central repository of information without data duplication or isolation. Includes stakeholder portal.

Dynamics 365 for Project Service Automation

Comparex UK Ltd

Supports professionals who manage projects and customer engagement process end-to-end. Capabilities required for setting up a project organisation, engaging with customers, project scheduling/costing, managing and approving time expense, and closing projects. Plus Microsoft Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification, Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/project-service-automation

doopoll

Doopoll Limited

doopoll is the platform for engaging audiences and gathering opinion. Create powerful yet simple polls that people will actually enjoy completing.

My Council Services - Waste Management Plug In

Abavus.co.uk

The My Council Services Waste Module enables councils to configure and manage all aspects of the refuse and waste management process, both domestic and trade, from setting up contracts and managing payments (if required) through to integrating and fully automating the addition of collections to rounds; managing the entire process.

Audit Case Management

Blackthorn GRC Limited

No matter what is being audited, transparency, collaboration and remediation are key. This tool will highlight audit status and compliance weaknesses, manage task allocation and escalation, and give on-demand reporting via an integrated market-leading partnership platform. Compliance can be made easy when the experience is engaging. UK hosted to IL2/OFFICIAL.

IEG4's Robotic Process Automation

IEG4 Limited

IEG4's Robotic Processing Automation (RPA) mirrors your Council's best policy and practice and is able to extract XML data (e.g. from an eForm) to populate back office Revenues & Benefits administration systems. Robotics can be a superior and cost-effective alternative to APIs.

Microsoft Dynamics 365 for Field Service

Bytes Software Services

Capavility for field-based service teams, leveraging tight integration between Dynamics 365 for Customer Service case management capabilities and field service work orders. Field service management,work-order management, schedule, dispatch, routing capabilities, repairs-and-returns management, inventory management. Also Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification https://www.microsoft.com/en-gb/dynamics365/field-service bsscloud

Contact Centre text & SMS – Textlocal

Textlocal

Send & receive text messages, manage appointment reminders, create surveys, use short codes and keywords. Our SMS API integrates into websites and CRM systems. Also integrates with contact centre email, web chat, Facebook messenger and Twitter on one platform, services are singular so you choose what you need.

Customer Experience by SmartSurvey

SmartSurvey Limited

SmartSurvey is a UK-based online survey & questionnaire tool which can be used to measure customer experience and satisfaction through the power of the internet. SmartSurvey helps you engage with your customers through various channels, including your Website or by sending Emails and Text messages.

Iridize

Iridize

Iridize is a content creation and delivery software that allows customers to create product guides and walkthroughs on web based software (CRM, ERP, Web Portals, etc,). Our software eliminates the need for manual training and reduces support and training costs for employees and for customers.

Animal Licensing Application Process Automation - verso software

Rocktime Ltd

Rocktime's verso licensing software provides unparalleled provision of online self-service animal licensing, data validation and process transformation. Used as a stand alone system or fully integrated, verso can be tailored to mirror and improve your internal processes, and can power all types of public sector licensing schemes.

Cloud WordPress Intranet Service

Bang Communications Ltd

Bang’s Cloud WordPress Intranet service offers you all the benefits of a secure, fully managed, high performance, always available Intranet solution. You keep your content up to date and we will do the rest providing faceted search, directory, forums, guides, workflow, content pages, maps, video and blogs.

TheAppBuilder Mobile App and Secure Content Publishing Platform

TheAppBuilder Ltd

TheAppBuilder Platform provides a secure content management and publishing solution for mobile devices. Targeted at identifiable groups of users, that are typically mobile, with limited or no access to Intranets, difficult to engage and yet are key to the success of an organisation. Enhancing employee engagement across the enterprise.

Dynamics 365 Additional Portals and Page Views

Civica UK Limited

The default Portal with Microsoft Dynamics365 P1 business application subscriptions may be extended by purchasing additional portals, for use as a non-production portal, or additional production portals. Also extend the default 1 Million monthly page views capacity of Portal by purchasing additional page views in increments of 500,000. Via Civica.

My Council Services - Bespoke Apps

Abavus.co.uk

Development of bespoke, separately branded native mobile apps on the My Council Services platform.

Patient Experience & Friends & Family Test (FFT)

Healthcare Communications UK Ltd

Healthcare Communications are #1 Market leaders in FFT, local surveys and patient experience. Multiple channels capture real time patient feedback including SMS, online, phone, tablets, paper and kiosks. Our analytics and auto-reporting features are co-designed with NHS staff for instant results and includes sentiment analysis, free text theming & heatmap.

Plan Alpha Drupal Customer Engagement Platform

Plan Alpha Systems Limited

Drupal is a non-proprietary, open source system, with zero licence fees. The Customer Engagement Platform has a Content Management System (CMS), Customer Relationship Management System (CRM), e-forms system, and Application-Builder, all built in a single Drupal environment. Integration-enabled with back-office and other systems, including proprietary CRMs, e-forms, and external services.