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389 results found

389 results found in Cloud software in the category Unified communications

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Cloud VoIP

Foehn

Foehn's Cloud Phone System provides a highly resilient voice platform with industry leading service uptime. We proactively monitor and manage quality of service across our network under a SLA with 24x7x365 expert technical support. Foehn’s Cloud Phone System enables organisations to make significant cost savings, while improving efficiencies and flexibility.

Cisco Spark Video Conferencing Room Systems from MeetingZone

MeetingZone Ltd

Spark Room Systems consist of a range of video conferencing systems to meet the full range of customer requirements for meeting rooms. Using the Spark cloud based platform, Spark Room Systems can collaborate seamlessly with other room systems.

NFON Enterprise Cloud Telephony

Bechtle direct Ltd.

A cloud telephone system specifically tailored to fit your business needs with scalability up to 250 thousand users. Free internal calls and you can work anywhere and make and take calls on your mobile or PC Softphone / Skype for business. No investment in on-premise expensive equipment and maintenance contracts.

Self Managed Event Conference Calls from MeetingZone

MeetingZone Ltd

Perfect for addressing large and not so large audiences without the need for travel. You run the call. We can set the call up so you can see pre-registered participants and send automatic reminders. You don’t need an operator, and you can run Q&As whenever you like.

INVO HOSTED

INVO SOLUTIONS LIMITED

INVO HOSTED PBX The hosted IPBX provides modern, flexible communications with a wide choice of business applications for office, home and mobile users. A state of the art web interface allows real time access and moves and changes as well as adding new services.

Main-Tel (N.E)Ltd Hosted Voice Service

Main-Tel (NE) Ltd

MHV is for organisations looking to replace/consolidate their existing telephony infrastructure and gain significant cost benefits, while future proofing their telephony. MHV is a fully managed service, on-going platform management, SIP Trunking and maintenance are included. Highly flexible, scalable, resilient and a feature rich platform meeting demands of any organisation.

storm® RECORDER™

Content Guru Ltd (Redwood Technologies)

storm® RECORDER™ provides a platform for converged recording of multi-channel of communications. Covering fixed line and mobile voice, SMS and on-screen interactions, RECORDER ensures there are no loopholes in compliance and quality control frameworks. The data produced can either be stored in the cloud or on a user’s own system.

Amazon Connect

Amazon Web Services

Amazon Connect is a self-service, cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics.

Foehn Cloud Phone System

Foehn

Foehn's Cloud Phone System provides a highly resilient voice platform with industry leading service uptime. We proactively monitor and manage quality of service across our network under a SLA with 24x7x365 expert technical support. Foehn’s Cloud Phone System enables organisations to make significant cost savings, while improving efficiencies and flexibility.

Skype for Business PSTN Conferencing

Civica UK Limited

Users can host or create meetings that contain dial-in phone numbers. Callers can then use those phone numbers to voice call into a meeting using their phone. You only need to set up dial-in conferencing for users who plan to schedule or lead meetings. Via Civica. See https://products.office.com/en-gb/skype-for-business/pstn-conferencing

Recycling of ICT, Telecomms & Cable to WEEE and EA Regulation Standards

Network 2 Supplies Ltd

N2S are the leaders in pursuit of zero waste technology, delivering a disposal service that consistently returns technology waste to maximum re-use. We can offer secure collection bins for use in data centre environments. These are then transported to N2S where the data is cleansed and the drives destroyed.

Video Conferencing Premium

Voicenet Solutions Limited

Video Conferencing and Communications service from 8x8, Virtual Office Premium, increases productivity, delivering a full communications solution: collaboration via video conferencing, video/ web chat, telephony, voicemail, messaging, conference calls, data sharing, online meetings; call recording, customer analytics, fax. App, softphone, portal access. Barge-monitor-whisper. Virtual numbers. Unlimited minutes to 30+ countries.

Skype for Business Plan 1

Civica UK Limited

Microsoft Skype for Business Online is a hosted communications service that connects people anytime and from virtually anywhere and any device. It gives users access to presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities. Via Civica. See https://products.office.com/en-gb/skype-for-business/online

storm® CONTACT:IVR™

Redwood Technologies Ltd

storm® CONTACT:IVR™ is a contact centre automation service that enables customers to self-serve routine inquiries. CONTACT:IVR uses techniques such as speech recognition and keyword recognition to process spoken and written inquiries and automatically connect customers to the correct information, freeing up agents to deal with more complex issues.

storm® CONTACT: IM™

Redwood Technologies Ltd

storm® CONTACT:IM™ enables organisations to incorporate web chat seamlessly into their multi-channel communications, managing all channels through a single blended interface. IM requests are handled by iACD® (intelligent Automated Contact Distribution) logic, which ensures that inquiries are always connected to the best automated or live resource.

Microsoft Azure Cloud Adoption, Consultancy & Implementation Services

Tisski Limited

Full range of advice & guidance, supply & delivery and transition services for adopting Microsoft Azure Cloud Technologies.

storm® CONTACT:WebRTC™

Content Guru Ltd (Redwood Technologies)

storm® CONTACT:WebRTC™ integrates storm’s multi-channel Cloud Contact Centre solution with cutting-edge WebRTC technology, delivering powerful new capabilities through direct browser-to-browser communications. It seamlessly introduces new channels in a single environment, enabling video, advanced collaboration, and file and screen sharing, as well as person-to-person voice calls, directly to the user’s browser.

Conferencing and Unified Communications

ComXo Limited

ComXo MultiVoice are a specialist provider of Audio, Web and Video Conferencing solutions with an emphasis around quality, security and administration. Our 24/7/365 UK based support team provide exceptional customer care to ensure that your conferences are always reliable, secure and of the highest quality.

Hosted Call Recording

Foehn

Recordings are stored for a maximum of 1 month before being deleted. If call recordings need to be retained for a longer period of time, this is provided in a range of charging tiers based on the cumulative size of recordings Foehn store for you beyond our standard storage policy.

Cloud telephony Unified Communications with Mitel and optional S4B

Maintel Europe Limited

ICON Communicate is a cloud and managed communications service, encompassing enterprise cloud telephony, unified communications and contact centre, delivered, operated and fully managed by Maintel. Our cloud platform offers customers a range of flexible technology and service capabilities built around a service offering that allows tailoring to specific customer needs.

Skype for Business PSTN Calling

Softcat Limited

PSTN voice calling is an add-in to Cloud PBX that allows you to search for, acquire, and assign phone numbers to users in your organization so that they can make calls to and receive calls from people inside and outside of the organization, directly from Office 365. See https://products.office.com/en-gb/skype-for-business/pstn-calling-plans

Mobile Threat Defence (MTD) - App Vetting Service

Nine23

Provides real time mobile threat detection on phones, tablets and other mobile devices, as well as the networks they are on, and analyses apps for malicious activity pre-release and during use. Multiplatform protection and analysis tool for unified endpoint management.

Professional Audio Conference Calls

Speakserve Limited

Speakserve offer an easy to use, highly reliable, secure and cost effective audio conference call service. Call Recording, archiving, transcription, and compliant analytics are included. Global access and high definition audio from any device allows you to deliver crystal clear conference calls for your important meetings.

Skype for Business Advanced Voice and Meetings from MeetingZone

MeetingZone Ltd

Wraps all the Microsoft IP Voice and meetings services. Ideal for customers with multiple sites who want to bring everything together. Combines Skype for Business Online, Cloud PBX and Skype for Business Server providing users with all options they need in one interface in Office 365.

Cloud Direct Skype for Business as a Service

On Direct Business Services Limited

Hosted cloud-based Microsoft Skype for Business from DCG is an enterprise–ready unified communications platform that connects people everywhere as part of their everyday productivity experience, providing a consistent, single client experience for presence, instant messaging, voice, HD video and meetings.

Exponential-e Private Hosted PBX, Telephony & Unified Communications

Exponential-e Ltd

Exponential-e's Hosted PBX & Unified Communications Service provides users with Private Branch exchange (PBX) functionality from our centralised, resilient voice application servers. Our Hosted PBX Service is a Cloud-based Voice/Unified Communications Service which is delivered over our business-only, reliable and low latency network.

storm® PBX™

Redwood Technologies Ltd

storm® PBX™ provides a unified telephony estate in the cloud, flexing with the requirements of your business and adding and removing licenses as required. Workers on the road or at home can use the same number wherever they are and the service can be managed from any location.

SD-WAN

Ciptex

SD-WAN provides a secure hybrid overlay technology virtualizing the enterprise WAN with centralized management and control.

VideoCloud 365 Video Conferencing VMR Service

VideoCentric Ltd

A simple & flexible Virtual Meeting Room service to connect any device or protocol, quickly and efficiently. UK hosted with ISO27001 security. The most interoperable service on the market today: SIP/H323, Skype for Business/Skype, Mac, PC, Android, iOS, WebRTC, PSTN for video, audio & content conferencing.

Intranet

Content and Code Ltd

Using years of experience in SharePoint and Microsoft Office365 intranet projects, Content and Code created the Fresh intranet solution. Fresh offers a simplified communication and collaboration portal enabling organisations to cut through options, features and user requirements rapidly deploying and leveraging the SharePoint /Office365 intranet platform and its core tools.

UNIFIED COMMUNICATIONS

Verizon UK Ltd

Verizon’s flagship Cloud based Contact Centre platform for organisations on a Digital Transformation journey to improve their Customer Care capability. The platform is Omni-Channel ready, supporting all digital media types including SMS, Social, Chat, and eMail management. Deploy new services quickly, personalise your customer interactions, whilst remaining in complete control.

Cloud PBX UK

Voicenet Solutions Limited

Cloud-based PBX service from 8x8, Virtual Office UK, increases productivity, delivering a full communications solution, including PBX telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Includes 1,000 call minutes, per user/month: UK local, national and mobile numbers.

Cloud PBX Premium

Voicenet Solutions Limited

Cloud-based PBX service from 8x8, Virtual Office Premium, increases productivity, delivering a full communications solution, including PBX telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics, fax. App, softphone, portal access. Barge-monitor-whisper. Virtual numbers. Unlimited minutes to 30+ countries.

Vysiion Connect Managed Communications

Vysiion Ltd

ShoreTel Connect provides VoIP and Unified Communications (UC) as a service with call centre functionality.

telentConnect - Cloud Telephony and Unified Comunications - Central Government

telent Technology Services Ltd

telentConnect is a fully managed, cloud based, enterprise Unified Communications service provided by telent technologies and powered by the award winning Unify OpenScape platform. The telentConnect service provides your staff with reliable and highly available easy to use multi-media communications accessed via their fixed and portable devices of choice.

Cirrus Hosted Voice License (incl. Cisco handset)

Cirrus

Cirrus Hosted Voice License is a highly competitive product that allows users to access the Cirrus Hosted Voice service to make and receive calls across both fixed and mobile devices.

OryxCloud Voice as a Service

OryxAlign

OryxAlign’s Voice-as-a-Service is an excellent replacement for any traditional PBX-telephone system. It addresses the need for convergent and cost-efficient telecommunications and is feature-rich, easy-to-deploy and extremely cost-effective. The service brings together a complete set of telephony features expected from a fully-featured on-premise PBX and supports a wide range of phones.

Patient Experience & Friends & Family Test (FFT)

Healthcare Communications UK Ltd

Healthcare Communications are #1 Market leaders in FFT, local surveys and patient experience. Multiple channels capture real time patient feedback including SMS, online, phone, tablets, paper and kiosks. Our analytics and auto-reporting features are co-designed with NHS staff for instant results and includes sentiment analysis, free text theming & heatmap.

VoiceHost Hosted PBX

VoiceHost Telecommunications

VoiceHosts Hosted PBX solution offers a cost effective and feature rich telecommunications platform for users to unify voice and video from handsets, mobile and desktop apps via a simple to use web portal.

storm® CONTACT:ASR™

Redwood Technologies Ltd

storm® CONTACT:ASR™ is an intelligent rules-based routing and automatic speech recognition (ASR) solution. Callers are greeted by an automated agent, and, using advanced interactive voice response (IVR), invited to say the name of the person or department they require. ASR then rapidly directs the customer to the correct resource.

Commsworld Contact Centre

Commsworld Ltd.

The Contact Centre solution enables contact centres or workgroups to simply and efficiently monitor, manage, and route calls. The solution includes MiContact Center Workgroup, MiContact Center Business, IVR Routing, Multimedia Contact Center, MiVoice Business Reporter, MiContact Center Outbound, Workforce Management and MiVoice Call Recording.

Cloud PBX

Foehn

Foehn's Cloud Phone System provides a highly resilient voice platform with industry leading service uptime. We proactively monitor and manage quality of service across our network under a SLA with 24x7x365 expert technical support. Foehn’s Cloud Phone System enables organisations to make significant cost savings, while improving efficiencies and flexibility.

Hosted Voice

Lloyds IP

Our Hosted Voice service provides end users with a feature rich, fully resilient and highly scaleable telephony solution. We offer full Unified Communications and Web Collaboration suite of applications based on the industry leading Mitel technology.

Salesforce.org Marketing Cloud

Salesforce.org EMEA Limited

Salesforce Marketing Cloud is the world's most powerful digital marketing platform letting you connect to customers in a whole new way. You’ll deliver amazing experiences wherever you interact with customers. With Marketing Cloud, you plan, personalise and optimise every customer journey, creating real-time, relevant communications tailored to your customers need.

Skype for Business Plan 2

Microsoft

Microsoft Skype for Business Online is a hosted communications service that connects people anytime and from virtually anywhere and any device. It gives users access to presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities. See https://products.office.com/en-gb/skype-for-business/online

storm® PBX™

Content Guru Ltd (Redwood Technologies)

storm® PBX™ provides a unified telephony estate in the cloud, flexing with the requirements of your business and adding and removing licenses as required. Workers on the road or at home can use the same number wherever they are and the service can be managed from any location.

Connect(tm) for Staff Engagement

Vacancy Filler Ltd

Connect(tm) from Vacancy Filler is a cloud based employee engagement platform encompassing elements of Social Media, In-Messaging, Forms and Surveys, File and Document Sharing, Calendars, and Notices. Accessible via a browser or dedicated mobile app, Connect(tm) allows organisations to share news and messages,bringing workplace communications into the 21st century.

Media Platform

Stream UK

Media Platform is an online video platform. It allows you to host video content and deliver it over the internet. The service includes streaming, webcasting, payment and distribution modules.

Contact Centre Digital

Voicenet Solutions Limited

Contact centre solution from 8x8, Virtual Contact Centre Digital, with Virtual Office integration for superior customer service, can be used with any telephony service. Multi-channel: email, chat. Advanced multimedia queuing, skills-based routing, historical/real-time reporting, dashboards. Transaction codes. Customer analytics. Browser-based: no downloads. Open APIs. Promotes channel shifting, transformation planning.

DXP MobiX Cloud Telephony

Digital Exchange Products Ltd

Provision of a carrier grade private cloud telephony solution from 30 to 2,500 users (15 Agents for CC). Supports basic and advanced telephony features on a subscription model basis including unified communications and collaboration, deployed in your private or hybrid cloud.

Lifesize Record and Share

VideoCentric Ltd

Securely record video conferences from any device or meeting room system. Capture video, audio & content for playback and sharing from a personal corporate video library. One-click-to-record any video meeting or web conference, with secure encryption during recording, playback and at rest. Supported by Lifesize's UK Gold Partner, VideoCentric.

Cloud Virtual Agent

Disrupt CX

Cloud-based Virtual Agent including natural language automation, customer self-service and voice biometrics. Includes speech to text and self serve across voice and all digital channels. With a simple SIP integration the solution works alongside your current environment driving improved customer operations efficiency and customer satisfaction through automated self-service.

Skype for Business PSTN Calling

Civica UK Limited

PSTN voice calling, an add-in to Cloud PBX that allows you to search for, acquire, and assign phone numbers to users in your organization so that they can make calls to and receive calls from people inside and outside of the organization, directly from Office 365. Via Civica. See https://products.office.com/en-gb/skype-for-business/pstn-calling-plans

storm® INTEGRATE™

Redwood Technologies Ltd

storm® INTEGRATE™ leverages SOA (Service-Oriented Architecture) principles to allow the storm platform to link to any third-party system, database or remote information store. Using custom APIs (Application Programming Interfaces), cloud-based storm services can be integrated with existing data infrastructure, allowing information to flow between the two, over multiple channels.

Unified Communications Professional

Voicenet Solutions Limited

Unified Communications service from 8x8, Virtual Office Professional, increases productivity, delivering a full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics, fax. Access via mobile apps, softphone clients and zero-download online portals. Includes unlimited UK calls.

Cisco Collaboration MeetingRooms with WebEx Meeting Center® from MeetingZone

MeetingZone Ltd

Cisco Collaboration Meeting Rooms (CMR) is a video conferencing bridging service allowing participants to join meetings from any standards based room system or video device. An add-on to WebEx Meeting Center, users benefit from quality content sharing and collaboration, with smooth video conferencing scaling from one to hundreds of participants.

Virtual Learning Environment (VLE) - DACS

Nine23

Learning management and hosting system enabling front line training of OFFICIAL (inc SENSITIVE) material. Content can be in standard multi-media formats or as individual executables providing training apps within the VLE. Can connect with existing HR systems and LMS, via internet or government network connections.

Room and Desk Booking by Matrix Booking

Keytree Limited

Matrix Booking is a room and resource booking system. Matrix Booking powers some of the largest cross-government commuter hub systems in the UK. Rich functionality across web, mobile and Outlook enables flexible working for the public sector. Hubs allow government organisations to collaborate by sharing systems and estates.

Freedom Cloud - Managed Cloud PBX Service for Skype for Business (SfB)

Freedom Communications (UK) Ltd

Cloud Voice. Skype for Business Cloud PBX call management enables you to use Skype for Business and either your company's existing phone lines or Skype for Business PSTN Calling service. Place, receive, transfer, and mute / unmute calls, from nearly anywhere with internet access. See https://products.office.com/en-gb/skype-for-business/cloud-pbx

Skype for Business Cloud PBX

Civica UK Limited

Cloud Voice. Skype for Business Cloud PBX call management enables you to use Skype for Business and either your company's existing phone lines or Skype for Business PSTN Calling service. Place, receive, transfer, and mute / unmute calls, from nearly anywhere with internet access. Via Civica. See https://products.office.com/en-gb/skype-for-business/cloud-pbx

Worksmart (Secure) Cloud Video Conferencing and Consultation Service

Worksmart Technology Ltd

The Cloud Video Conferencing service allows secure, high quality video conferences to be set up and held between Room Systems, PC's, Laptops and Tablet devices. For the Healthcare sector the ClineCall module allows secure video consultations to be held between healthcare professionals and patients at home.

Unified Communications Contact Centre

Foehn

PureCloud Engage is a complete multichannel cloud contact centre engagement platform. Combined with Foehn’s telephony and customer experience expertise we can ensure an organisations contact centre receives the most innovative technology, along with superior deployment and integration services.

VideoCloud 365 PSTN Gateway

VideoCentric Ltd

A simple cloud-based PSTN Gateway service with international local dialing codes. UK hosted with ISO27001 security. Enables PSTN to communicate seamlessly with SIP/H.323 systems.

Skype for Business Hosted Conferencing and Collaboration from MeetingZone

MeetingZone Ltd

MeetingZone hosted conferencing and collaboration service provides messaging, presence and IP Voice between Skype for Business users. Also includes MeetingZone Skype for Business Audio Conferencing service to provide PSTN dial in for those users who do not have Skype for Business capability.

storm® FLOW™

Redwood Technologies Ltd

storm® FLOW™ is a feature-rich service management tool, allowing you to create a huge array of complex, automated, multi-channel, multimedia services for mobile and fixed networks. FLOW can be used to enable full communications integration, allowing customers to access services by email, SMS, phone, web or other media

Cisco WebEx Enterprise Edition® from MeetingZone

MeetingZone Ltd

Cisco WebEx Enterprise edition including Meeting Center, Event Center, Training Center and Instant Messaging. Capacity for meetings up to 1,000 participants. Licenses provided for 100% of employees but charged on actual active host basis. Initial first year charge for 15% of employees subject to minimum of 75 Licenses paid for.

Cirrus Voice Desktop License

Cirrus

The Cirrus Voice Desktop License provides agents with the functionality required to make and receive calls on their workstation using a browser to access the Cirrus Cloud Telephony Services. Agents will be able to view queue information, chat to other users, view reports and see other operator states.

RingCentral Contact Centre via Netpremacy

Netpremacy Limited

RingCentral Contact Centre is a cloud based, feature complete, highly configurable call centre solution, with extensive capabilities to improve agent productivity and increase customer satisfaction. Powered by inContact (the cloud contact centre market leader), and built on a fault-tolerant architecture, Contact Centre brings unparalleled service quality alongside market leading functionality.

Cloud Phone System

Foehn

Foehn's Cloud Phone System provides a highly resilient voice platform with industry leading service uptime. We proactively monitor and manage quality of service across our network under a SLA with 24x7x365 expert technical support. Foehn’s Cloud Phone System enables organisations to make significant cost savings, while improving efficiencies and flexibility.

SIP Trunk

Pure IP

SIP trunking provides access to and from the Public Switched Telephone Network (PSTN) over the Internet Protocol (IP). A SIP trunk operates over an internet link allowing a company to replace their traditional fixed PSTN lines with PSTN connectivity via a SIP trunking service provider, such as Pure IP.

Weduc Whole School Communication Platform

Accrosoft Ltd

Weduc from Accrosoft is a cloud based whole school communications platform designed for parental engagement. Encompassing social media style news feeds, email, SMS, push notifications, notice boards and a shared resource engine, the platform is delivered either via a browser (desktop or mobile) or via a dedicated customisable mobile app.

Netcall Liberty IVR

Netcall Telecom Limited

Netcall Liberty Interactive Voice Response (IVR) delivers a wide range of call handling solutions to automate transactions, enhance interactions, and provide access to services. Liberty IVR configurations range from simple DTMF call routing through to automated payment solutions with multiple system integrations and Level 1 Service Provider PCI DSS certification.

NG Bailey Cirrus Voice

NG Bailey IT Services

Cloud voice service using an IP telephony capable device with an Internet connection. Requires no customer infrastructure and supports 1 to 2000 users within a group Calls package is included and billed against a defined tariff structure with free calls between group members

Skype for Business Plan 1

SeeLogic Ltd

Microsoft Skype for Business Online is a hosted communications service that connects people anytime and from virtually anywhere and any device. It gives users access to presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities. See https://products.office.com/en-gb/skype-for-business/online

Wholesale Voip

M3ST Ltd

We provide full replacement of the traditional ISDN Service, through SIP trunking. Thanks to our custom built platform, we offer secure and reliable, cost effective solution to the traditional ISDN service. Ideal for Call centre clients

ICT and Telecoms Installation

Network 2 Supplies Ltd

N2S are specialists in large scale multi-site ICT installations, including desktops, screens, unified comms/telephony and managed print. Utilise a fleet of tracked vehicles to return equipment to headquarters for WEEE recycling or resale.

Language Preference Service

Redcortex Ltd

Our Cloud-based Language Preference service can securely store all your customer’s language preferences - meaning every time you communicate with them, whether by phone, email, or post, you can be sure you are using their preferred language. Our software integrates with Microsoft Outlook, CRM systems and any other application seamlessly

Skype for Business Plan 2

Civica UK Limited

Microsoft Skype for Business Online is a hosted communications service that connects people anytime and from virtually anywhere and any device. It gives users access to presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities. Via Civica. See https://products.office.com/en-gb/skype-for-business/online

Virtual Video Desktop - Video Conferencing Service (VVD)

Broadband Visual Communications Ltd

The Virtual Video Desktop is an affordable, high quality, subscription based Polycom Powered video conferencing service, enabling individuals to place Video Calls from their desktop PC, tablet or mobile device at anytime, from any location.

storm® SHIELD™

Content Guru Ltd (Redwood Technologies)

storm® SHIELD™ uses intelligent IVR technology to field high volumes of calls before they reach agents, scaling in the cloud to meet any level of demand. The sophisticated voice response capabilities allow customers to access many services automatically - from an account balance, to a secure payment system.

Fordway Cloud Skype for Business Service

Fordway

Fordway Cloud Skype for Business is an enterprise grade Unified Communication solution delivering instant-messaging, voice, and video with collaboration capabilities through a downloadable client or web interface. Fordway’s offering is based on a per user/month pricing model allowing a flexible approach to billing.

storm® ASK™

Redwood Technologies Ltd

storm® ASK™ is a multi-channel snapshot surveying solution, allowing businesses to receive, monitor and analyse input from customers in real-time. Mass-scale surveying can be carried out via automated voice call, SMS, email, online or WAP. storm requests, collates and analyses data automatically, reducing the cost of gathering regular customer feedback.

Gamma's Resilient Cloud Telephone System - Horizon

Gamma

Gamma's Horizon is a Cloud PBX providing an array of features to suit the needs of organisations. It is operated through a choice of devices to suit the individual user; handset, mobile or desktop. Web interfaces allow real time access and changes to the many services available on user basis.

Virtual Recording Room - Video Conferencing Service (VRR)

Broadband Visual Communications Ltd

The Virtual Recording Room service allow users to easily record, watch and share Video Conferencing meetings.

Skype for Business Cloud PBX

Softcat Limited

Cloud Voice. Skype for Business Cloud PBX call management enables you to use Skype for Business and either your company's existing phone lines or Skype for Business PSTN Calling service. Place, receive, transfer, and mute / unmute calls, from nearly anywhere with internet access. See https://products.office.com/en-gb/skype-for-business/cloud-pbx

Lifesize Enterprise Cloud Conferencing Service

VideoCentric Ltd

Unlimited video, audio and web conferencing service for a high-powered combined collaboration experience across meeting rooms, desktops, mobiles and browsers for every employee, with direct multipoint calling, VMRs, audio bridging, content, IM/presence & S4B integration. Standards-based, designed for secure professional communications, service is provided by Lifesize's UK Gold Partner, VideoCentric.

Open Source VoIP

Foehn

Foehn's Cloud Phone System provides a highly resilient voice platform with industry leading service uptime. We proactively monitor and manage quality of service across our network under a SLA with 24x7x365 expert technical support. Foehn’s Cloud Phone System enables organisations to make significant cost savings, while improving efficiencies and flexibility.

Appointment Management SMS & Multi channel

Healthcare Communications UK Ltd

Envoy Appointment Management is #1 communication software for NHS Trusts, sending patient appointment reminders via SMS, IVM, agent, email, letter and online. DNA’s reduce by up to 40% and appointment utilisation increases. 2way messaging, partial booking and pre/post assessments available. Latest technology digital appointment letters, dramatically reduces Trust postage costs.

Unified Communication

Alscient Limited

Alscient provides unified communications and collaboration services on the award winning Tadiran Aeonix platform which is a powerful, flexible and adaptable platform that can be delivered on premise or as pure cloud solution (hosted on AWS). Alscient provide architectural, operational and implementation expertise to provide a successful cloud transition.

BT MeetMe

BT PLC

BT MeetMe, provides you with a simple and highly effective way to engage with colleagues, customers, suppliers, partners or any other ‘virtual’ team members via your very own personal meeting room, whenever you want. Use it anytime to hold ad hoc or scheduled conferences for small groups of people.

CallMeBack

Netcall Telecom Limited

Netcall CallMeBack™ is a web callback solution that easily and rapidly connects voice calls for customers on the Web with contact centre agents. CallMeBack can be deployed on devices including Webpages, Mobile Applications, Kiosks, and Smart TVs. The solution is easily deployed and requires minimal changes to systems and processes.

Secure Fax

Telecoms Cloud Limited

SecureFax is a cloud fax service to help organisations reduce costs & improve operational efficiency, while keeping faxes secure. Faxes can be sent and received via a 256-bit encrypted web portal from any device with no extra software or hardware required, or integrated into back-end software using our REST API.

Contact Centre Ultimate

Voicenet Solutions Limited

Contact centre solution from 8x8, Virtual Contact Centre Ultimate, with Virtual Office integration for superior customer service, can be used with any telephony service. Multi-channel. Customer analytics, skills-based routing, enhanced IVR, preview campaign dialler, dashboards, more customisable web wallboards, quality monitoring, Named User permissions, flexible training. Call recording. Open APIs.

Twilio Voice

Twilio

Enable apps to make phone calls anywhere to anything, from Landlines to Mobiles to WebRTC, government call centres to hospital reception desks.

Cisco Spark, offered by West's Unified Communications Services

West UC Limited

The Cisco Spark service is hosted by Cisco and lives in the Cisco Collaboration Cloud. It is a business messaging app, conferencing solution, and phone system (voice) all in one. If using voice it can be delivered as a wholly cloud or hybrid deployment model.

Sentinel - Skype for Business

Specialist Computer Centres plc

Sentinel hosted Skype for Business by Specialist Computer Centres (SCC) brings the future of communication to your business. Connecting employees, partners, and customers wherever they are, and helping you to reduce costs while increasing productivity and responsiveness to customers.

Collaboration

Cinos Communications Services

The Cinos Collaboration service leverages best of breed Cisco Collaboration, VoIP, WebEx and Spark services, built upon the UKCloud Assured or Elevated OFFICIAL platforms. Available as a Private, Community or Hybrid Cloud model, our service enables a rich user experience with up to 99.99% availability.

VOIP

Quiits Consulting Ltd

Our cloud hosted VoIP telephone is suitable for micro to large businesses . Our softphone and CTC integration allows your telephone to interact with computer.

Cisco Spark with WebEx

VideoCentric Ltd

Cisco Spark with WebEx is a complete collaboration suite for teams to meet, message, call, share, Video Conference, whiteboard and hold large webinar meetings regardless of location or device, in the meeting room, on the desktop, and on mobile devices. One continuous workspace for before, during & after the meeting.

Skype for Business Plan 2

Bytes Software Services

Microsoft Skype for Business Online is a hosted communications service that connects people anytime and from virtually anywhere and any device. It gives users access to presence, instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities. See https://products.office.com/en-gb/skype-for-business/online bsscloud