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492 results found

492 results found in Cloud software in the category Feedback and reviews management

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Qtip.me - Cloud queuing and Feedback for Customers

Wild Rest Limited

Qtip.me is a cloud service that enables people to queue for a service remotely using their mobile phone allowing freedom to utilise waiting times thereby improving the customer service experience. For the buyer, it brings down operating costs and makes it easy to manage customer queues and interact with customers.

Dynamics 365 Plan 1 Business Application Additional Storage Add-On

Comparex UK Ltd

The Additional Storage Add-On provides flexibility to increase the storage capacity associated with your Microsoft Dynamics Online subscription in increments of 1 GB per Additional Storage Add-On license, up to 5,000 GB (5 TB) of storage.

Launchcloud.Com

Launchcloud

Launchcloud's suite of iOS, Android and web apps, provides paperless data collection in the workplace eliminating the need for paper, and saving time and resources. Drag and Drop forms allow full customisation, and data capture can be done using web browser, phone or tablet.

PatientComms

Dataphiles Ltd

PatientComms is a cloud based patient engagement platform which enables NHS Trusts, CCG's, CSU's, GP's, Dental Practices & other healthcare providers to complete patient surveys (like the NHS Friends & Family Test), patient studies, provide interactive appointment reminders and healthcare messaging.

Dynamics 365 for Field Service - Resource Schedule Optimization Add-on

Softcat Limited

Resource Scheduling Optimization is an Add-on capability for the Dynamics 365 for Field Service application that enables the customer to automatically schedule work orders to the most appropriate resources, while simultaneously optimizing appointment setting for travel time, mileage, and many other constraints.

Dynamics 365 for Sales

Civica UK Limited

Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. Via Civica. https://www.microsoft.com/en-gb/dynamics365/sales

Microsoft Dynamics 365 for Sales Device SL

SeeLogic Ltd

Multiple users can access the Dynamics 365 for Sales application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Sales User SL, except that access is limited to only the licensed device.

SupportDesk Facilities Management

House-on-the-Hill Software Ltd

SupportDesk Facilities Management enables businesses to keep on top of all aspects of Property Management, from logging reactive FM tickets, Planned Preventative Maintenance, Catering, Resource Booking to managing Stock and Inventory, allowing you to keep track of maintenance tasks, job costs, work orders and infrastructure items, all in one place.

Cirrus Speech Analytics License powered by Verint

Cirrus

Our individual user license allows your organisation to only provision access for those who require the Cirrus Speech Analytics functionality powered by Verint, meaning you only pay for what you need.

NHS Friends and Family Test (FFT) Survey

Rhubarb Business Services Limited

RHUBAS is a patient satisfaction and experience solution enabling Trusts to deliver enhanced NHS Friends and Family Test (FFT) surveys. By providing omnichannel, multi-language survey solutions with enhanced unique real-time dashboard technology and MI reporting, we put the patients and the Trust at the centre of everything we do.

e-shot™

Forfront Limited

e-shot™ is an intuitive, powerful email marketing system. The platform offers a range tools for successful email marketing; API integration, several creation methods, easy contact handling, a/b split testing, best-in-class detailed reporting, advanced engagement analytics, automation and Google analytics tagging. The platform also has a fully integrated SMS marketing facility.

Dynamics 365 for Team Members

Civica UK Limited

For users not tied to a particular function, who require basic Dynamics 365 functionality. Includes read and some write access for select light tasks across Dynamics365. As more Dynamics 365 applications are adopted across an organization, any user with Team Members has access to those additional applications. Microsoft. Via Civica.

CoreGov - Dynamics 365 Association Management

Core

Core has configured Dynamics 365 specifically for use by associations, to accelerate CRM project delivery based on the best practice we have learned from working with public sector associations for the best part of a decade. The result is the familiar Microsoft interface centred around the member journey.

SmartSurvey Business

SmartSurvey Limited

SmartSurvey is a UK-based online survey & questionnaire tool which can be used to create and collect data through Online Forms, Emails, SMS and QR codes. Customer Satisfaction Surveys, Employee Surveys, Market Research, Training Evaluation, Assessments, Patient Satisfaction, FFT Friends and Family Tests and much more.

Dynamics 365 for Customer Service Device

Microsoft

Multiple users can access the Dynamics 365 for Customer Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Customer Service User SL, except that access is limited to only the licensed device.

Resolver Complaints Case Management Service

Resolving Limited

An assisted complaint management platform allowing the organisation to log complaints, problems and issues and the helping the organisation to efficiently gather, understand, predict, respond and resolve. Full MI with key insights and benchmarking to drive service improvement. Reduce costs, understand your customer's issue and improve services.

Panacea Project Manager

Panacea Applications Limited

Panacea’s award-winning software provides a comprehensive project management solution with intuitive planning and guaranteed time and cost savings. Public sector subscribers report effective planning, resource management, performance monitoring and analysis. Whichever modules you use, Panacea Software makes your workflow more effective, more efficient and more capable of adapting to change.

Panacea Account Manager

Panacea Applications Limited

For effective management of internal and external customer accounts. Improves productivity by creating transparent workflow and automating admin tasks. Clear approval processes, instant performance reporting against budget and KPIs. Used by public sector account managers to secure efficiencies and savings while delivering a high-quality service, focused on strategic priorities.

Dynamics 365 for Sales

Softcat Limited

Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/sales

Dynamics 365 for Customer Service

Silverbear

Capability for customer support teams, customer service capabilities including Enterprise case management, Interactive Service Hub, Unified Service Desk, SLAs and Entitlements, and other Service group management functionality. Also Microsoft Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/customer-service

Housing Association Tenant Portal

Cloud40 Ltd

The Tenant Portal provides digital self-service for a tenant to engage with their housing association. Reporting repairs, making a complaint, payment or asking to be removed from all systems to comply with GDPR, are features of the platform. Our integration technology enables legacy systems to be integrated and data accessed.

Dynamics 365 for Field Service Device SL

Civica UK Limited

Multiple users can access the Microsoft Dynamics 365 for Field Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Field Service User SL, except that access is limited to only the licensed device. Via Civica

IBM Microsoft Dynamics 365 for Social Housing

IBM United Kingdom Ltd

IBM's solution for Social Housing provides a modern digital services and customer engagement platform based on Microsoft Dynamics 365 and the Microsoft Cloud. A powerful platform for Social Housing transformation and 'Digital by Default' programmes successfully deployed to a significant number of UK based Housing Associations.

Microsoft Dynamics 365 for Team Members

Bytes Software Services

For users who are not tied to a particular function, who require basic Dynamics 365 functionality. Includes read and some write access for select light tasks across Dynamics365. As more Dynamics 365 applications are adopted across an organization, any user with Team Members has access to those additional applications. bsscloud

Teamworxx

PFI Knowledge Solutions

TeamworXX is a scalable open source social collaboration workspace designed to empower your most valuable assets – your users, customers and/or staff. The success of this platform is the simplicity of use with all the latest and well known social collaboration tools built-in and ready to use.

Hexagon Mobile Alert

Intergraph (UK) Ltd

Hexagon Mobile Alert enables the public to report non-emergency incident information from a smartphone to the relevant authority via Hexagon’s cloud-hosted service. Incident types are configurable, examples are flytipping, potholes, defective lighting and road signage. The subscribing organisation receives a feed of reports and has access to a reporting portal.

Learning Management System (HISelms)

Leicestershire Health Informatics Service

The use of eLearning is a powerful and engaging tool for communication, education and training. From concept o creation we can handle all parts of the process. Our content writing specialists are here to support you in creating the perfect bespoke eLearning package for your needs.

Agilisys Digital - AD for Counties

Agilisys Ltd

Agilisys Digital is a customer experience platform enabling single-sign on MyAccount for citizens and CRM lite for officers, enabling channel-shift to deliver savings and seamless self-service across all digital channels. A low-risk, easy-to-implement, scalable platform encompassing all key council/public-sector transactional services with specific packages applicable to all public sector types.

Dynamics 365 for Customer Service Device SL

Comparex UK Ltd

Multiple users can access the Dynamics 365 for Customer Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Customer Service User SL, except that access is limited to only the licensed device.

Homelessness - Housing Need

Kiktronik Limited

Our homelessness online application provides users with the facility to apply for housing support online in case of homelessness threat. The application empowers users by providing all information which an officer would; should they visit their local authority’s office. The application uses the latest technology.

Darzin Public Consultation Software

Darzin Software UK

Cloud-based public consultation software designed to help public bodies run efficient and effective consultation processes. Darzin is the only software that offers qualitative, quantitative and spatial analysis, and integrated consultation data. Built-in survey tool, task management, grievance management and more. Darzin is secure, easy-to-use and very well supported.

Qualtrics Experience Management Platform | The most powerful public sector insights platform

Qualtrics LLC

Do faster, smarter, more powerful research to improve public services with Qualtrics - the world’s leading insights platform. Built on the most flexible survey builder and backed by advanced analytics and reporting to turn insights into action. Bring together experience data from citizens, patients, customers, employees, website visitors, social/statistical research.

Actus Performance Management Software

Advance Change Ltd

Actus Performance and Talent Management Software increases productivity, engagement, compliance and talent retention. Features include, objectives and milestone tracking, fully configurable appraisal and 121, development, talent mapping, competencies and succession planning. Feedback, values recognition and 360, meetings, document storage and full interactive management information. Full culture change support also provided.

Dynamics 365 for Field Service - Resource Schedule Optimization Add-on

Trustmarque Solutions Limited

Resource Scheduling Optimization is an Add-on capability for the Dynamics 365 for Field Service application that enables the customer to automatically schedule work orders to the most appropriate resources, while simultaneously optimizing appointment setting for travel time, mileage, and many other constraints.

Microsoft Dynamics 365 CRM Services

Ergo Services

CRM implementation services to help organisations deliver exceptional levels of service using Microsoft Dynamcs 365 (CRM). Process Improvement, KPI Reporting and Data Consolidation are key components of a solution delivered by Ergo

CoreGov - Dynamics 365 Government Contracts Portal

Core

Core's Portal for Government Contracts allows integration between public-facing websites and a Microsoft Dynamics 365 based solution tailored to the needs of the public sector. The portal facilitates online self-service for suppliers, vendors and partners, improving tracking of interactions and saving staff time.

Dynamics 365 Additional Portals and Page Views

Insight

The default Portal provided with Dynamics365 P1 business application subscriptions may be extended by purchasing additional portals, for use as a non-production portal, or additional production portals. Also extend the default 1 Million monthly page views capacity of the Portal by purchasing additional page views in increments of 500,000.

Agilisys Digital - MyAccount

Agilisys Ltd

Agilisys Digital is a customer experience platform enabling single-sign on MyAccount for citizens and CRM lite for officers, enabling channel-shift to deliver savings and seamless self-service across all digital channels. A low-risk, easy-to-implement, scalable platform encompassing all key council/public-sector transactional services with specific packages applicable to all public sector types.

Panacea Communications and Marketing

Panacea Applications Limited

Panacea’s award-winning software provides complete solutions for communication and marketing management, project management and account management whilst ensuring strong brand and identity control. Whatever package you choose, Panacea Software delivers guaranteed time and cost savings, making users’ workflow more effective, more efficient and more capable of adapting to change.

Business Process Automation

Workflow Science Ltd

Our intuitive process automation suite puts you in total control, enabling you to define and automate your business processes, workflows and applications with no demand on IT. It allows you to engage customers and stakeholders, improve efficiency and reduce costs by rapidly migrating manually intensive processes into fully automated ones.

Dynamics 365 Plan 1 Business Application Additional Storage Add-On

Gaia Technologies Plc

The Additional Storage Add-On provides flexibility to increase the storage capacity associated with your Microsoft Dynamics Online subscription in increments of 1 GB per Additional Storage Add-On license, up to 5,000 GB (5 TB) of storage.

CallSwitch

TELCOSWITCH LIMITED

The CallSwitch hosted telephony platform offers an unrivalled set of business grade features. Each user gets access to a high end handset, mobile application and soft phone client, whilst also enjoying full hierarchical access to the administration web interface.

EQUINITI Toplevel - eCase

Toplevel

Secure, configurable, helps government meet Digital by Default Service Standards. Fast, scalable online customer services reduce phone enquiry costs and time managing cases. Strong multi-agency and customer self-service with multichannel correspondence. Workflow rules guide staff processing approvals and maintaining case register. Supports applications, claims, returns, enquiries, grants, appeals, and assessments.

IBM Watson Analytics

IBM United Kingdom Ltd

IBM Watson Analytics offers you the benefits of advanced analytics without the complexity. A smart cloud based data discovery service, it guides data exploration, automates predictive analytics and enables effortless dashboard and infographic creation. You can get answers and insights to make confident decisions in minutes, all on your own.

eForms & Automated Workflow for Local Government Authorities

PretaGov Limited

Our eform building tool (PretaForm) allows LGA teams to build online forms easily and quickly. Non-technical internal staff can prototype and modify digital services. They can also integrate the eform with revenue, benefits, social care, online payments systems. Our low code platform empowers your team to digitise faster and cheaper.

Dynamics 365 Non-Production Instance Add-On

Gaia Technologies Plc

For test environments, training applications, and sandbox environments configured within an organization. Users with a Dynamics365 P1 Business Application subscription can access the default Dynamics365 Plan1 Business Application Non-Production instance included in the subscription, and every additional Non-Production instance associated with the same tenant.

Joomla CMS

Pulsion Technology Limited

We specialise in responsive website design, using the Joomla Content Management System (CMS). We create Joomla websites with a mobile first design strategy, ensuring a quality and consistent user experience on all platforms and devices. Our Joomla CMS experts will ensure your website is cost-effective, highly scalable and easily maintained.

Dynamics 365 for Sales

Microsoft

Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/sales

Dynamics 365 for Field Service - Resource Schedule Optimization Add-on

Silverbear

Resource Scheduling Optimization is an Add-on capability for the Dynamics 365 for Field Service application that enables the customer to automatically schedule work orders to the most appropriate resources, while simultaneously optimizing appointment setting for travel time, mileage, and many other constraints.

CRM Web Portal

Webcurl Ltd

The CRM web portal exposes Microsoft Dynamics 365, Northgate Enterprise and SugarCRM data via its portal technology. We have vertical solutions ranging from Customer Service, Partner portals and Case Management frameworks. Powered by Drupal, it also comes with a free hosted deployment of the best in class Open Source CMS.

Dynamics 365 for Project Service Automation

Comparex UK Ltd

Supports professionals who manage projects and customer engagement process end-to-end. Capabilities required for setting up a project organisation, engaging with customers, project scheduling/costing, managing and approving time expense, and closing projects. Plus Microsoft Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification, Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/project-service-automation

doopoll

Doopoll Limited

doopoll is the platform for engaging audiences and gathering opinion. Create powerful yet simple polls that people will actually enjoy completing.

Microsoft Dynamics 365 for Field Service

Bytes Software Services

Capavility for field-based service teams, leveraging tight integration between Dynamics 365 for Customer Service case management capabilities and field service work orders. Field service management,work-order management, schedule, dispatch, routing capabilities, repairs-and-returns management, inventory management. Also Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification https://www.microsoft.com/en-gb/dynamics365/field-service bsscloud

Contact Centre text & SMS – Textlocal

Textlocal

Send & receive text messages, manage appointment reminders, create surveys, use short codes and keywords. Our SMS API integrates into websites and CRM systems. Also integrates with contact centre email, web chat, Facebook messenger and Twitter on one platform, services are singular so you choose what you need.

Customer Experience by SmartSurvey

SmartSurvey Limited

SmartSurvey is a UK-based online survey & questionnaire tool which can be used to measure customer experience and satisfaction through the power of the internet. SmartSurvey helps you engage with your customers through various channels, including your Website or by sending Emails and Text messages.

Iridize

Iridize

Iridize is a content creation and delivery software that allows customers to create product guides and walkthroughs on web based software (CRM, ERP, Web Portals, etc,). Our software eliminates the need for manual training and reduces support and training costs for employees and for customers.

WooCommerce Development & Support

Juicy Media Ltd.

With 21,838,065 downloads, WooCommerce powers over 28% of all online stores. WooCommerce is now the most popular eCommerce platform on the web. Juicy Media provide support and full integration of WooCommerce and its extensions.

Microsoft Dynamics 365 Simplified Service Management

NanoIT Solutions Ltd

We offer consultancy based solution which perform following activity 1. to understand your current scenario 2.Suggest improvement and restructure the process 3.Present Roadmap for Implementation 4.Implement solution

Dynamics 365 Additional Portals and Page Views

Civica UK Limited

The default Portal with Microsoft Dynamics365 P1 business application subscriptions may be extended by purchasing additional portals, for use as a non-production portal, or additional production portals. Also extend the default 1 Million monthly page views capacity of Portal by purchasing additional page views in increments of 500,000. Via Civica.

My Council Services - Bespoke Apps

Abavus.co.uk

Development of bespoke, separately branded native mobile apps on the My Council Services platform.

Patient Experience & Friends & Family Test (FFT)

Healthcare Communications UK Ltd

Healthcare Communications are #1 Market leaders in FFT, local surveys and patient experience. Multiple channels capture real time patient feedback including SMS, online, phone, tablets, paper and kiosks. Our analytics and auto-reporting features are co-designed with NHS staff for instant results and includes sentiment analysis, free text theming & heatmap.

Cantata Vantage CRM

Cantata Limited

Cantata Vantage CRM is a private cloud CRM system for organisations from as little as 5 users (typically 20-500). It is based on Microsoft Dynamics CRM and fully integrates with Outlook and Office. Vantage includes user interface improvements, data visualisation, web portals, event management, case management and more.

Totara LMS

Think Associates

Totara LMS is a fully-featured Learning Management System designed to meet the needs of corporate enterprises. It includes a wide range of features to support organisational learning (mandatory training, elearning, blended learning, social learning, classroom training administration), performance management, appraisal, revalidation, competencies, team management and report building.

Content Management Systems (Joomla / WordPress)

Pulsion Technology Limited

We specialise in responsive website design, using various Content Management Systems (CMS). We create Content Managed websites with a mobile first design strategy, ensuring a quality and consistent user experience on all platforms and devices. Our CMS experts will ensure your website is cost-effective, highly scalable and easily maintained.

Resolver Decider Platform

Resolving Limited

Decider is an online Tribunal and Court resolution platform that enables fast, simple and effective resolution of disputes and appeals. As an Online Dispute Resolution (ODR) tool, it provides a digital platform for effective case management. Decider reduces the complexity, lowers the cost and increases the convenience of dispute resolution

Oracle RightNow Enterprise Dynamic Agent Desktop Cloud Service (Hosted Connected Seat Month)

Oracle Corporation UK Limited

Modern cloud based multi-channel customer engagement and CRM platform. Delivers consistent customer service experience. Combines web self-service (with Tier 1 sessions), email, social, telephone, case-management, contact centre service delivery functions; promotes digital channel shift, policies/regulations and empowers employees with powerful tools.

Dynamics 365 Plan 1 Business Application Additional Storage Add-On

Civica UK Limited

The Additional Storage Add-On provides flexibility to increase the storage capacity associated with your Microsoft Dynamics Online subscription in increments of 1 GB per Additional Storage Add-On license, up to 5,000 GB (5 TB) of storage. Via Civica.

EQUINITI Toplevel - eApply

Toplevel

Based on Toplevel’s case management engine, the eApply service helps government meet Digital by Default Service Standards. Improve quality of applications by securely capturing electronic applications from your web site, e.g. for grants, accreditations, schemes, permits, licences. Built-in rules save time checking applications. Save staff effort keying into back-office systems.

Operations & Maintenance (O&M) Manuals Project Management Software

BuildIQ

Secure, online, building information management, and project management software. Workflow driven and revision-based, long-term document storage. Automation of document and information collection from subcontractors and maintenance calendar generation. Specialised for the document handover and O&M process.

End User Experience Monitoring

Geode Networks Ltd

Monitor and detect performance issues by learning and analysing user behaviour in real time, resolve performance problems faster and attain the service levels demanded by the business. Combine application performance, device performance and user productivity to achieve real end user experience

Summar.io Adaptive Recommended Learning (ARL)

Luminis U.K. Ltd

The Summar.io Adaptive Recommended Learning (ARL) platform provides insights into individual learning achievement and preferences to help learners and their teachers/trainers achieve the best possible results. Summar.io supports the design and use of consistent, comprehensive, individual learning paths using learning materials from multiple public and proprietary sources and suppliers.

Agilisys Care - Carers Assessment

Agilisys Ltd

Carer Assessments – Young Carer OR Carer – evaluates key factors important for sustainable support. Checking the Carer’s individual circumstances, support levels they provide and the impact on their lives. An ideal tool for meeting the Care Act requirements and engaging Carers via self-help to improve quality of life.

Oxygen CRM for Office 365

ISAAC Intelligence Limited

Oxygen CRM for Office 365 is a rapidly deploy-able and customisable CRM solution, specifically designed to appeal to and engage users of all generations. Structured around one single data source, and providing options for users to interact in multiple ways (via Outlook, mobile app or browser) Oxygen creates 100% engagement

SMS Mobile Text Messaging API for User Alerts and Notifications

Nexmo Inc.

SMS delivery via meshed carrier network and Adaptive Routing technology (best path for traffic distribution) with low latency and high deliverability. Inbound Cloud Numbers, Free Inbound SMS, Two Way Messaging, Private SMS communications, Alerts & Notifications, Direct downloadable links, Two-Factor Authentication, Mobile Marketing, Customer Service.

Dynamics 365 Production Instance Add-On

Softcat Limited

For multi-instance deployments such as departmental applications configured within an organization. Users with a Dynamics365 P1 Business Application subscription can access Dynamics365 P1 Business Applications instance included in the subscription, and every Dynamics365 Plan1 Business Application additional instance associated with the same tenant, shared across the Plan1 Business Applications.

Customer Engagement, Consultation and Feedback Service

Nautoguide Ltd

A map based cloud service for delivering consultation, engagement, feedback or crowd-sourcing of data for internal and external collaboration. The service is data-driven designed to provide accessible, heavily customisable polls, questionnaires and surveys - as either a 'white label' (branded) third-party hosted or embedded resource.

Silverbear Payment Gateway Connector

Silverbear

The Silverbear solution supports the full range of payment options and processes relating to a product, training or event purchase. Integration as standard with SagePay, WorldPay and Barclays ePDQ. Transaction processing and reconciliation for all payment types is easily handed and integrated the membership organisation Financial Accounting solution of choice.

WordPress Development & Support

Juicy Media Ltd.

Open source WordPress is the most popular online publishing platform, currently powering more than 26% of the web. Juicy Media provide bespoke design and development for WordPress and it's extensions.

Cognitive Knowlege Management

Atos IT Services UK Ltd

A cognitive technology platform, Prescience™, delivers cognitive knowledge for many situations; knowledge services for service desk agents; a natural experience for customer web self -service; or automated delivery of HR answers to employees. Powered by advanced technologies enabling people and machines to interact more naturally, extending human expertise and cognition.

Agilisys Care - Needs Assessment with FA & RAS

Agilisys Ltd

‘Needs Assessment with FA & RAS’ is a universal, outcomes based needs assessment evaluating “Care Act eligibility” in our customer friendly process, using a sophisticated and transparent cost calculator, which applies local rates. As well as “Care Act eligibility” the system handles local funding eligibility and homecare Financial Contribution Assessment.

Dynamics 365 for Team Members

Silverbear

For users who are not tied to a particular function, who require basic Dynamics 365 functionality. Includes read and some write access for select light tasks across Dynamics 365. As more Dynamics 365 applications are adopted across an organization, any user with Team Members has access to those additional applications.

Capacitygrid Empty Homes Review

Liberata UK Ltd

The Capacitygrid Empty Homes Review is designed to help councils maximise their New Homes Bonus funding by completing a full review of their long-term empty properties, and correctly identifying those properties which are now occupied.

Microsoft Dynamics 365 Lead to Order

NanoIT Solutions Ltd

We offer consultancy based solution which perform following activity 1. to understand your current scenario 2.Suggest improvement and restructure the process 3.Present Roadmap for Implementation 4.Implement solution

Bramble Hub EQUINITI Toplevel - eAudit

Bramble Hub Limited

eAudit from Toplevel helps government meet the Digital by Default Service Standard and reduces bureaucracy by delivering secure online statutory returns . eAudit guides users through wizard driven returns, optionally showing last year's return to help. Staff can send out returns electronically, set deadlines, monitor progress and receive submitted returns.

Social Engagement Additional Posts Add-On

SeeLogic Ltd

Provides additional capacity to a Microsoft Social Engagement subscription in increments of 10,000 posts per month. On the first day of the month, the number of purchased additional posts is added to the included capacity of 10,000 posts. All unused posts expire at the end of each month.

Microsoft Dynamics 365 Student Management

NanoIT Solutions Ltd

We offer consultancy based solution which perform following activity 1. to understand your current scenario 2.Suggest improvement and restructure the process 3.Present Roadmap for Implementation 4.Implement solution

Microsoft Dynamics 365 for Field Service

SeeLogic Ltd

Capability for field-based service teams, leveraging tight integration between Dynamics 365 for Customer Service case management capabilities and field service work orders. Field service management,work-order management, schedule, dispatch, routing capabilities, repairs-and-returns management, inventory management. Also Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/field-service

Short Message Service (SMS) Text Messaging

Textlocal

Send & receive text messages, manage appointment reminders, create surveys, use short codes and keywords. Our SMS API integrates into websites and CRM systems. Also integrates with contact centre email, web chat, Facebook messenger and Twitter on one platform, services are singular so you choose what you need.

Dynamics 365 Plan 1 Business Application Additional Storage Add-On

cloudThing Limited

The Additional Storage Add-On provides flexibility to increase the storage capacity associated with your Microsoft Dynamics Online subscription in increments of 1 GB per Additional Storage Add-On license, up to 5,000 GB (5 TB) of storage.

Oracle RightNow Enterprise ContactCenter Dynamic Agent DesktopCloudService(HostedConnectedSeatMonth)

Oracle Corporation UK Limited

Modern cloud based multi-channel customer engagement and CRM platform. Delivers consistent customer service experience. Combines web self-service (with Tier 1 sessions), email, social, telephone, case-management, contact centre service delivery functions; promotes digital channel shift, policies/regulations and empowers employees with powerful tools.

Microsoft Dynamics 365 for Field Service - Resource Schedule Optimization Add-on

SeeLogic Ltd

Resource Scheduling Optimization is an Add-on capability for the Dynamics 365 for Field Service application that enables the customer to automatically schedule work orders to the most appropriate resources, while simultaneously optimizing appointment setting for travel time, mileage, and many other constraints.

Dynamics 365 for Project Service Automation

Gaia Technologies Plc

Supports professionals who manage projects and customer engagement process end-to-end. Capabilities required for setting up a project organization, engaging with customers, project scheduling/costing, managing and approving time expense, and closing projects. Plus Microsoft Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification, Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/project-service-automation

Dynamics 365 Additional Portals and Page Views

Softcat Limited

The default Portal provided with Dynamics365 P1 business application subscriptions may be extended by purchasing additional portals, for use as a non-production portal, or additional production portals. Also extend the default 1 Million monthly page views capacity of the Portal by purchasing additional page views in increments of 500,000.

DITAweb

Mekon Ltd

DITAweb enables the dynamic delivery of content to any device or platform together with dynamically generated links to related information. It can be used to deliver end-user information, training or reference documentation and has been deployed for use by both government entities and industry.

Dynamics 365 for Customer Service

Civica UK Limited

Capability for customer support teams, customer service capabilities including Enterprise case management, Interactive Service Hub, Unified Service Desk, SLAs and Entitlements, and other Service group management functionality. Also Microsoft Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. Via Civica. https://www.microsoft.com/en-gb/dynamics365/customer-service

Dynamic Form Builder - Digital First Communication

i3MEDIA

Fully public facing digital front door, allows citizens to Report and Apply quickly and easily with limited interaction from the council. Centralize online communication reducing the need for multiple teams to manage and support communication. Full accessibility, multi lingual and Submission Translation support reduces friction in the communication chain.

Digital Interviewing and Recording Repository

Recordsure

Recordsure Capture provides the capability to record face to face (audio) conversations, digitally, using high quality microphones, store the conversations securely (acting as storage for other media) and make them available to review through a secure portal.

Cirrus Voice Desktop License

Cirrus

The Cirrus Voice Desktop License provides agents with the functionality required to make and receive calls on their workstation using a browser to access the Cirrus Cloud Telephony Services. Agents will be able to view queue information, chat to other users, view reports and see other operator states.

Dynamics 365 for Field Service

Gaia Technologies Plc

Capavility for field-based service teams, leveraging tight integration between Dynamics 365 for Customer Service case management capabilities and field service work orders. Field service management,work-order management, schedule, dispatch, routing capabilities, repairs-and-returns management, inventory management. Also Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/field-service

Digital Customer surveys

Textlocal

Send & receive text surveys. Optimised for mobile devices, the Textlocal surveys allow you to capture data in a myriad of ways. All data captured is shown on the dashboard with exports to excel for analysis in other systems.