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507 results found

Salesforce - Community Cloud

Salesforce.com

Salesforce Communities is the transactional, self-service web portal for government. Proactively push knowledge to answer citizen queries. Enable community collaboration and support. Allow users to create cases, browse case updates and transaction history. Generate web forms to submit information directly into support processes and the back office. ©SFDCGC102018

Customer Experience / Case Management Services

Webcurl Ltd

Our Customer Experience end to end solution helps you deliver an intuitive digital customer service environment with multi-channel collaborative case management. Our team provides a range of consultancy services to enable fast implementation, on-going support and delivery of tailored self-service portals & eForms across multiple devices with easy content updates.

SharePoint Custom Application Support

Bridgeall Limited

Migration, Support, Development: o365 • SharePoint • PowerBI • Skype for Business • Project Management Office (PMO) • Records Management • Intranet, Continuous Improvement BI - BizzInsight • .Net Development

Molnify

Molnify

Molnify provides an easy way to create web application with no code. You can directly translate Excel models into web apps.

Abavus - Site License Small Authority

Abavus.co.uk

A My Council Services site license provides site wide access to core license and product modules on the platform. It enables a multi-channel online & native mobile, customer self-service platform incorporating fully functional back office modules all supported by sophisticated workflow and automation tools.

Secure CRM Service

SA Group Ltd

SA Group provide customers with a secure CRM service solution. We have experience of delivering secure cloud CRM services using a broad range of technologies across a spectrum of sectors/disciplines. We provide secure cloud CRM service solutions from design, through development into delivery and will also support in-service as required.

LG Assist Quick Start Package for Oracle Service Cloud

Connect Assist Limited

A light yet robust quick start package for Oracle Service Cloud designed specifically for Local Government. This customer management platform with forms enables end-to-end digital self-service processes across a range of service areas. LG Assist provides licenses and implementation in one simple package. Pay nothing for 12 months.

Dynamics 365 for Customer Service Device SL

Softcat Limited

Dynamics 365 for Customer Service device license, multiple users can access the Dynamics 365 for Customer Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Customer Service User SL, except that access is limited to only the licensed device

Guided Match Digital Advisors

Mercato Solutions

Using our KnowledgeKube technology we can build digital Guided Match or advisor tools that can structure customer journeys and support the decision making process as if they were domain experts. Ideal for data capture, signposting, product or service qualification and Configure, Price, Quote (CPQ) within procurement.

Maintenance SMS

Textlocal

Send & receive text messages to manage your appointment reminders for maintenance visits. Confirmation of the times that the engineer will call reduces 'no-shows' and if the tenant has gone out then they can return home or call the engineer to re-book.

Digital Forms from PretaGov

PretaGov Limited

Create, publish and manage your digital-form with our intuitive and easy to use tool (PretaForm). Our service helps you replace outdated paper forms with feature-rich digital-forms. Create cost saving applications which automatically include data-capture, intelligent workflows and integration. Our low code platform empowers your team to digitise faster and cheaper.

Genesys PureEngage Cloud

Genesys Telecommunications Laboratories BV

The Genesys Customer Experience platform provides organisations with a complete customer contact service that will deliver consistent, seamless and personalised experiences across all touch-points. Whether via self-service or human-assisted, Genesys ensures alignment with the stage and type of the citizen’s journey.

ISO/IEC 20000 Assessment

BSM IMPACT LIMITED

A gap analysis of conformance of your Service Management capability against ISO/IEC 20000 to inform the detail of a performance improvement or certification programme.

Proactive Live Online Web Chat Software and Support System

Handlr Ltd.

Our Live web chat solution is a cloud-based and can be used from 1 to unlimited users to provide live chat support to any website visitor. It is a highly scalable GDPR compliant solution. There are lots of useful features e.g. proactive popup messages, pre-chat forms, & secure data transfer.

Amazon (AWS) Connect by KCOM

KCOM GROUP PLC

KCOM agile, scalable, hyperscale Workplaces Cloud Contact Centre services based on Amazon Connect simple self-service basic contact centre services with eGain Solve.

NetHelpDesk

NetHelpDesk Ltd

NetHelpDesk is a cloud based service desk solution that delivers Lightning Fast ITSM with an intuitive interface. Alongside being the benchmark for speed, NetHelpDesk provides powerful, flexible ITIL functionality. It includes features such as service catalogue, CMDB, incident, change, problem, knowledge management and market leading drill-down dashboards.

Citizen Space

Delib Ltd

Citizen Space is a digital consultation platform, originally developed as a joint initiative with the UK government. Hundreds of public bodies around the world use it to design, publish, manage, analyse and feed back on all of their consultations in one place.

Silverbear Events and Conferences

Silverbear

A comprehensive solution providing all of the tools and facilities that training and teaching organisations need to manage events, education programs and conferences of all shapes and sizes. Manage complex multi-day, multi-stream events with ease.

Resolver Intelligent Complaint Resolution

Resolving Limited

An independent customer centric assisted complaint management platform allowing the citizen to raise complaints, problems and issues and then helping the organisation to efficiently gather, understand, predict, respond and resolve. Full MI with key insights and benchmarking to drive service improvement. Reduce costs, understand your customer's issue and improve services.

Dynamics 365 for Field Service - Resource Schedule Optimization Add-on

Gaia Technologies Plc

Resource Scheduling Optimization is an Add-on capability for the Dynamics 365 for Field Service application that enables the customer to automatically schedule work orders to the most appropriate resources, while simultaneously optimizing appointment setting for travel time, mileage, and many other constraints.

Malinko Intelligent Scheduling Software

Malinko Scheduling Software

Automated intelligent scheduling for a field-based workforce. Comprehensive and secure system for managing appointment booking. Automatically creates schedules, matching client requirements with organisational priorities. Dynamic rescheduling throughout the day in response to disruptive events. Live data and location information collected from field staff via mobile app, with lone worker protection.

Pro-evaluate

Evolve

Pro-evaluate is a SaaS solution offering two distinct modules: 1; Audit & Compliance Module can be used across any function and area of business that requires regulating, and be compliant to a standard . 2; Incident Reporting Module takes users through investigations from a regulation breach, near miss or accident.

Business Process Automation

Workflow Science Ltd

Our intuitive process automation suite puts you in total control, enabling you to define and automate your business processes, workflows and applications with no demand on IT. It allows you to engage customers and stakeholders, improve efficiency and reduce costs by rapidly migrating manually intensive processes into fully automated ones.

Qualtrics Employee Experience Platform

Qualtrics LLC

Qualtrics focuses on driving outcomes that matter to you most - reducing unwanted attrition, retaining and developing talent, driving employee engagement and increasing the productivity of your workforce. It's all done by collecting and connecting data from across the entire employee lifecycle from recruitment to exit on a single platform

Nexmo SMS API (1-way & 2-way including alerts & notifications)

Nexmo Inc.

Business can now programmatically send SMS to any mobile handset in the world. Nexmo removes the telecommunications complexity via a simple-to-use API, and automatically delivers via the best performing routes using Nexmo Adaptive Routing. Use cases include: • Alerts and Notifications • 2-way communications with end-users • Two-factor authentication

Oneform Online eForms

Web Labs Ltd

Web Labs Oneform enables non-technical staff to create online forms that react to user’s answers, alerts them to incorrect or incomplete answers, assists them through the process using help messages or supplementary information and allows them to save partially completed forms for completion at a later time.

Dynamics 365 Customer Engagement Plan

Civica UK Limited

Plan subscription is the most cost effective option to provide ultimate flexibility for a user to have access to any Dynamics 365 functionality to get their job done. Plan subscriptions provide users rights to use functionality across any of the respective Plan apps and PowerApps, mobile application platform service.

bxp software

bxp software

Cloud based software that drives efficiencies in customer contact, contact centre management and HRM

Cloud CRM Service

SA Group Ltd

SA Group provide customers with a cloud CRM service solution. We have experience of delivering cloud CRM services using a broad range of technologies and across a spectrum of sectors/disciplines. We provide cloud CRM service solutions from design, through development into delivery and will also support in-service as required.

Salesforce Add-ons

Salesforce.com

Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services beyond the Salesforce platform is easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. ©SFDCGC102018

SurveyOptic Patient Outcomes and Experience Platform

SocialOptic Ltd

SurveyOptic delivers and manages surveys, forms and diagnostic questionnaires in a secure, reliable and accessible way. It delivers high completion rates, automates follow ups, reminders and removals, and enables secure data import, export and integration. As well as PROMs and PREMs, it enables engagement and satisfaction measurement for other stakeholders.

Business Systems Digital Interview Recording for the Ministry of Justice (MOJ)

Business Systems (UK) Ltd

Face to face interview recording from Business Systems makes it simple to capture and securely store face-to-face conversations. Secure and accurate recording with military-grade security and storage for the courts, tribunals and other MOJ departments.

Configure, Price, Quote (CPQ) applications

Mercato Solutions

Using our KnowledgeKube technology we can build digital Configure, Price, Quote (CPQ) tools that can structure customer journeys generating technically verified configurations of products and services through self-serve applications. CPQ tools support the decision making process and remove the pre-sales or consultancy costs, making everyone a domain expert.

Dynamics 365 for Field Service

Softcat Limited

Microsoft Dynamics 365 for Field Service is the recommended choice for your field-based service teams, leveraging tight integration between Dynamics 365 for Customer Service case management capabilities and field service work orders to deliver business process driven, best in class field service management. https://www.microsoft.com/en-gb/dynamics365/field-service

Social Engagement Additional Posts Add-On

Civica UK Limited

Provides additional capacity to a Microsoft Social Engagement subscription in increments of 10,000 posts per month. On the first day of the month, the number of purchased additional posts is added to the included capacity of 10,000 posts. All unused posts expire at the end of each month.

Workpro Complaints Management System

Computer Application Services Limited

Workpro complaint management software enables efficient complaints, customer feedback and enquiries handling in one integrated system. FOI and Data Protection case types are included and other case types can be added. Clear process steps, templates and targets ensure compliant, consistent case handling. Reporting and performance monitoring improves control and analysis.

Patient Portal

Zesty Ltd

Zesty provides two platforms for the NHS. Our consumer platform serves as a standalone non integrated online appointment booking solution. Existing customers are community health, sexual health, primary care providers. Our enterprise platform serves as a PAS/EPR integrated patient portal. Existing customers are acute, outpatient and secondary care providers.

Dynamics 365 for Field Service

Insight

Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/sales

DXC Technology Hybrid Citizen Engagement Accelerator

EntServ UK Ltd part of the DXC Technologies Group

With DXC Technology SAP Hybrid Commerce citizen engagement accelerator you will quickly be able to launch an omni-channel citizen engagement platform using market-leading, modern technology. Your constituents will immediately benefit from a responsively designed site and forms which means they can interact wherever, whenever and on whatever device(s) they prefer.

End User Experience Monitoring copy

Geode Networks Ltd

Monitor and detect performance issues by learning and analysing user behaviour in real time, resolve performance problems faster and attain the service levels demanded by the business. Combine application performance, device performance and user productivity to achieve real end user experience

Microsoft Dynamics 365

Ceox

Ceox’s Microsoft Dynamics 365 enables Public Sector Organisations to transform their back-office operations and deliver services digitally. Based upon Dynamics 365 with options to provide services digitally using a portal means it’s the ideal platform for digital transformation. Deliver better satisfaction and reduced costs by improving efficiencies.

Digital marketing with SMS

Textlocal

Send & receive text messages, manage appointment reminders, create surveys, use short codes and keywords. Our SMS API integrates into websites and CRM systems. Also integrates with contact centre email, web chat, Facebook messenger and Twitter on one platform, services are singular so you choose what you need.

osCommerce Development & Support

Juicy Media Ltd.

osCommerce Online Merchant is a complete online store solution that contains both a shop frontend and an administration backend which can be easily configured and customised with over 7,700 free add-ons. Juicy Media provide support and full integration of osCommerce and its extensions.

IBM Kenexa Talent Acquisition Suite

IBM United Kingdom Ltd

IBM® Kenexa® Talent Acquisition Suite is a set of products that works together to help you streamline and optimise employee recruitment and onboarding. This comprehensive hiring solution helps you hire, and onboard top talent using an automated process, incorporating the latest mobile and enterprise grade social technologies.

Tractivity Stakeholder Management & Consultation Software (CRM/SRMS)

Tractivity Ltd

Tractivity is a cloud-based, UK stakeholder engagement tool, providing functionality to manage and engage with all stakeholders through one system. Whilst maintaining GDPR compliance, Tractivity facilitates the management of every aspect of your engagement process by securely logging communications with built-in tools such as surveys, newsletters and issue management.

Dynamics 365 for Field Service Device SL

Gaia Technologies Plc

Multiple users can access the Dynamics 365 for Field Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Field Service User SL, except that access is limited to only the licensed device.

SmartSurvey Business

SmartSurvey Limited

SmartSurvey is a UK-based online questionnaire tool which can be used to create and collect data through Online Forms, Emails, and QR codes. Customer Satisfaction Surveys, Employee Surveys, Market Research, Training Evaluation, Assessments, Patient Satisfaction, and much more.

Workflow Management from PretaGov

PretaGov Limited

Manage your workflow with the PretaForm Business process management software that lets your non-technical staff create unlimited automated business applications. • Application processing for benefits, building approvals etc. • Leave Request. • Travel Claims. Our load code technology empowers your non-technical staff, while your developers increase their productivity.

Silverbear Membership User License

Silverbear

Silverbear Membership is designed to meet the current and evolving needs of membership organisations who are looking for an integrated system that will unify their data and delivery operational efficiencies. The Silverbear Membership User License is utilised in conjunction to any Dynamics 365 user licensing.

CRM Feedback and reviews management as a service

NIIT Technologies

NIIT Technologies has comprehensive services for developing strategies and solutions around feedback and review management within CRM. NIIT recommends to leverage Salesforce App cloud that provides several options including ability to install pre-built solution from AppExchange and complete platform to build a customized solution.

Hi-Impact® Mentoring Software

Insala, Ltd.

Our world-class Hi-Impact® Mentoring Software creates the framework for your mentoring programme. This includes a unique matching algorithm to effectively pair users, engaging content and workflow communications to support each stage of the relationship; administrators have all the control and information they need to automate the success of the programme.

Totara Performance

Think Associates

Totara Performance closely integrates performance appraisal, revalidation, CPD, and goal-setting. Users can set goals and objectives, record 360 feedback, undertake appraisal, and manage team performance. Features can sit alongside the existing LMS functionality around reviewing competence, identifying learning needs, personal development planing (PDPs), and learning, to improve overall work-based performance.

GovMetric

ROL Solutions Ltd

GovMetric is an established service enabling over 75 public sector providers to gather customer feedback and thereby understand the quality and quantity of their service delivery across all of their access channels, 24 x7. Online reporting allows the data to be analysed, graphed, distributed and benchmarked thereby gaining maximum insight.

Microsoft Azure Computer Vision cognitive service detect & extract text & handwriting text in images

T-Impact Limited

The Microsoft Azure Computer Vision cognitive service uses Artificial Intelligence to read text & handwritten text in images. Detect and extract text and handwritten text in images, action or store in your existing technology. Ideally suited for use with Robotic Process automation (RPA) to collect images and act on results

GOSS Case It

GOSS Interactive Ltd

'GOSS Case It' is a flexible and dynamic online toolkit enabling organisations to work in conjunction with GOSS to define, design and build an online Case Management solution specific to their business needs.

Drupal Content Management (CMS) Web Consultancy & Website Development Services

Webcurl Ltd

With extensive experience in Public Sector web solutions we provide a range of consultancy services utilising Drupal CMS. Drupal’s intuitive digital framework allows easy content authoring and flexibility to provide online services, websites, portals and intranets for Citizens, Employees, Partners and Customers across multiple devices. ISO 27001 certified Drupal specialists.

CRM on Dynamics 365

Equiniti ICS Ltd

Customer Relationship Management on an Azure based Dynamics 365 platform. Designed to manage and maintain citizen relationships, track engagements and deliver actionable data. Data driven solution that improves how you interact with citizens. Tangibly streamline processes and increase citizen satisfaction with service.

WordPress CMS

Pulsion Technology Limited

We specialise in responsive website design, using the WordPress Content Management System (CMS). We create WordPress websites with a mobile first design strategy, ensuring a quality and consistent user experience on all platforms and devices. Our WordPress CMS experts will ensure your website is cost-effective, highly scalable and easily maintained.

Cirrus Admin / Supervisor License

Cirrus

The Cirrus Admin / Supervisor license provides enhanced functionality to make and receive calls / interactions, manage interactions, and the ability to be able to view historical and real-time interaction management information. Users simply need a web browser to access the service.

Subject Access Request Case Management Software

Datatank Ltd

Opus SARs Case Management is an out-of-the-box, case management solution for public sector organisations for managing FOI, EIR, and SAR requests and complaints and compliments received by government organisations. It helps reduce administration effort and time and ensure you are complaint with regulatory requirements.

SharePoint (2013, 16, o365, Online) .Net migration, Support, Development, Custom Development Support

Bridgeall Limited

Migration, Support, Development: o365 • SharePoint • PowerBI • Skype for Business • Project Management Office (PMO) • Records Management • Intranet, Continuous Improvement BI - BizzInsight • .Net Development

Dynamics 365 for Marketing

Silverbear

Dynamics 365 for Marketing is a marketing automation solution that can help turn prospects into business relationships. It is primarly aimed at B2B and low volume B2C organisations.

PatientComms

Dataphiles Ltd

PatientComms is a cloud based patient engagement platform which enables NHS Trusts, CCG's, CSU's, GP's, Dental Practices & other healthcare providers to complete patient surveys (like the NHS Friends & Family Test), patient studies, provide interactive appointment reminders and healthcare messaging.

SMS Surveys by SmartSurvey

SmartSurvey Limited

SmartSurvey is a UK-based online survey tool which can be used to create and collect data through online Forms. SmartSurvey also allows you to distribute your mobile friendly surveys via SMS (text messages), which you can fully customise.

Market Research tool by SmartSurvey

SmartSurvey Limited

SmartSurvey is a UK-based online market research tool which can be used to carry out surveys online. SmartSurvey also allows you to purchase respondents to take part in your surveys easily and cost effectively.

Abavus - Site License Medium Authority

Abavus.co.uk

A My Council Services site license provides site wide access to core license and product modules on the platform. It enables a multi-channel online & native mobile, customer self-service platform incorporating fully functional back office modules all supported by sophisticated workflow and automation tools.

Ideagen PleaseReview

Ideagen PLC

PleaseReview allows multiple participants to review, co-author and redact the same document at the same time with complete control over the document's content and the process. PleaseReview's specialist, easy to use review functionality and detailed reporting enable companies to deliver higher quality documents whilst also saving significant time and money.

Friends and Family Test - Mobile and Tablet App Solution

Leicestershire Health Informatics Service

Low cost, proven, secure on-line Friends and Family Test (FFT) solutions for mobile and tablet apps. With the ability to capture off-line (community visits) submissions and an option of including patient experience.

Microsoft Dynamics 365 for Customer Service

Tisski Limited

Microsoft Dynamics 365 for Customer Service unifies the way people experience your organisation through self-service, peer-to-peer and assisted service. Dynamics 365 for Customer Service enables organisations to offer world-class customer service that leads to loyalty. Provide the seamless service your customers expect by meeting them with the information they need.

Dynamics 365 Non-Production Instance Add-On

Gaia Technologies Plc

For test environments, training applications, and sandbox environments configured within an organization. Users with a Dynamics365 P1 Business Application subscription can access the default Dynamics365 Plan1 Business Application Non-Production instance included in the subscription, and every additional Non-Production instance associated with the same tenant.

SurveyOptic Enterprise Edition

SocialOptic Ltd

SurveyOptic is an on-line digital survey solution for managing and delivering questionnaires, web forms and polls for research, consultations, feedback and assessments. It enables engagement and satisfaction measurement, assessments and requirements gathering for staff, customers, stakeholders and the public, providing insight and analysis for data-driven decision making and transformation.

Open Social Drupal Intranet Extranet

Affinity Digital (Technology) Ltd

Affinity is an experienced provider of enterprise-level Drupal Intranets and Extranets . Open Social's online community platform has a UX based on familiar social networking platforms like Facebook. We specialise in integration with line-of-business applications, thrive on complexity and offer full supporting services including analysis, upgrades and continual improvement .

FuseMetrix CRM

FuseMetrix Group Limited

FuseMetrix CRM puts you in control of your contact data, with built in tools to aid GDPR compliance, this system is part of the main FuseMetrix ERP system but is available as a standalone module.

Secure Cloud CRM Service

SA Group Ltd

SAG provide customers with a secure cloud CRM service solution. We have experience of delivering secure cloud CRM services using a broad range of technologies across a spectrum of sectors/disciplines. We provide secure cloud CRM service solutions from design, through development into delivery and will also support in-service as required.

Access thankQ CRM

The Access Group

Access thankQ CRM is a user friendly and modular Contact Relationship Management solution which caters for non-profit, education and membership organisations. It addresses Marketing and Communications, Grant Awarding, Income / Donation Processing, Gift Aid, Volunteer Management and Event Management.

Learning Management System (HISelms)

Leicestershire Health Informatics Service

The use of eLearning is a powerful and engaging tool for communication, education and training. From concept o creation we can handle all parts of the process. Our content writing specialists are here to support you in creating the perfect bespoke eLearning package for your needs.

NPS Enforcement - Public Access Solution

Northgate Public Services UK Limited

The NPS Public Access Solution (PAS) is an efficient self-service internet solution, available 24x7, that enables members of the public to safely and securely view information relating to their Traffic Offence and that has been processed by the National PentiP Solution.

Abavus - Communications Plug In

Abavus.co.uk

Allows for the scheduling and sending of targeted communications to customers. Also enables customers to 'subscribe' and 'unsubscribe' to content feeds that are of interest and relevant to them. Can be used as a communication overlay for service delivery related activities e.g. collection reminders, renewal reminders or for general communications.

Silverbear Membership Essentials Server

Silverbear

Essentials Server provides core platform componentry designed to meet the current and evolving needs of membership organisations who are looking for an integrated system that will unify their data, deliver operational efficiencies through workflow and automation.

Microsoft Dynamics 365 for Project Service Automation

Bytes Software Services

Supports professionals who manage projects and customer engagement process end-to-end. Capabilities required for setting up a project organization, engaging with customers, project scheduling/costing, managing and approving time expense, and closing projects. Plus Microsoft Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification, Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/project-service-automation bsscloud

SpotCues

Pramati Technologies Europe Ltd

SpotCues is a mobile platform that enables enterprises enhance employee productivity Or customer experience through a mobile experience thats connects users to relevant apps, enterprise systems and users in real time

Artificial Intelligence Contact Centre Agent

Contact Centre Systems

An artificially intelligent Contact Centre agent that holds a conversation with website users to answer questions in natural language, also known as a Virtual Agent. Virtual Agents can answer questions in multiple languages, scale instantly with demand and work 24x7 without a break.

Salesforce - Add-ons

Softcat Limited

Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services beyond the Salesforce platform is easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. © SFDCGC92018

SAP Hybris Cloud for Customer (C4C)

Mindtree Limited

The provision of implementation services for the end-to-end implementation of SAP Hybris Cloud for Customer (C4C) and Cloud for Service(C4S) into a customer’s existing SAP landscape. This service also includes a range of pre and post implementation services to support the customers adoption of SAP Cloud for Customer and Service.

Digital Facility Management System

Teknobuilt

Digital Facility and Asset management system provides you with a next generation, collaborative work management system. It gives visibility and exact status of assets and requests. PACE tag modules tracks equipments and personnel. Digital work request management and access control with Smart TV & incident management.

WooCommerce Development & Support

Juicy Media Ltd.

With 21,838,065 downloads, WooCommerce powers over 28% of all online stores. WooCommerce is now the most popular eCommerce platform on the web. Juicy Media provide support and full integration of WooCommerce and its extensions.

Dynamics 365 for Sales Device SL

Civica UK Limited

Multiple users can access the Dynamics 365 for Sales application through shared device login. The use rights are equal to the Dynamics 365 for Sales User SL, except that access is limited to only the licensed device. Please note there is no Dynamics 365 Enterprise Plan 1 device license.

Dynamics 365 for Field Service

Bechtle direct Ltd.

Capavility for field-based service teams, leveraging tight integration between Dynamics 365 for Customer Service case management capabilities and field service work orders. Field service management,work-order management, schedule, dispatch, routing capabilities, repairs-and-returns management, inventory management. Also Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/field-service

Panacea Dynamic Purchasing System

Panacea Applications Limited

A comprehensive Dynamic Purchasing System for any number of contracts for goods / services (with or without lots/categories). From e-tender through to evaluation, qualification, award, call-off and order acceptance. Real-time reporting, audit trail. Intuitive DPS used by public sector to cut costs, deliver improved services, and comply with procurement law.

T-Impact customer data cleanse solution, Robotics (RPA) and Artificial Intelligence (AI) solution

T-Impact Limited

T-Impact’s customer data cleanse solution will open, check and correct every record in your CRM database daily. Leveraging Robotics Process Automation (RPA) & Artificial Intelligence (AI), data is automatically retrieved and re-entered into your CRM or Case management system, without changing underlying technology. Cloud or On-Premise Install.

Dynamics 365 for Finance & Operations

Softcat Limited

Microsoft Dynamics 365 for Operations, brings together a complete set of adaptable enterprise resource planning functionality that include, financials, human resources, demand planning, procurement, supply chain, manufacturing and distribution that are combined with business intelligence, infrastructure, compute and database services in a single solution. https://www.microsoft.com/en-gb/dynamics365/operations

CGI - Co-Creation with Wazoku

CGI

Co-Creation is a cloud-based platform aimed at building a community of innovators, and bringing idea creators together to solve business challenges. Co-Creation provides structure to capture, evaluate, prioritise and select the best ideas. The platform is designed to drive innovation, employee collaboration and stakeholder dialogue and insight.

Friends and Family Test Survey Platform

SmartSurvey Limited

SmartSurvey is a UK-based online survey tool which can be used for the NHS Friends and Family Test (FFT). Healthcare providers can collect secure patient feedback anonymously through dynamic Online Forms, Emails, SMS and even using Kiosks (online & offline). Responses given on paper forms can be added to surveys.

Microsoft Dynamics 365 - Applications and offers

FlexRM Limited

Microsoft Silver partners providing business analysis, development, training, consultancy, implementation and support for Dynamics 365. Microsoft Dynamics 365 specialists and licensing provider.

NHS Friends and Family Test (FFT) Survey

Rhubarb Business Services Limited

RHUBAS is a patient satisfaction and experience solution enabling Trusts to deliver enhanced NHS Friends and Family Test (FFT) surveys. By providing omni-channel, multi-language survey solutions with enhanced unique real-time dashboard technology and MI reporting, we put the patients and the Trust at the centre of everything we do.

Microsoft Social Engagement Additional Posts Add-On

Bytes Software Services

Provides additional capacity to a Microsoft Social Engagement subscription in increments of 10,000 posts per month. On the first day of the month, the number of purchased additional posts is added to the included capacity of 10,000 posts. All unused posts expire at the end of each month. bsscloud

IBM Kenexa Assessments

IBM United Kingdom Ltd

An expansive portfolio of assessments that assess innate traits, learned skills, and job, culture, organisational fit for individuals, managers, and leaders. Includes solutions for both selection (pre-hire) and developmental (post-hire) needs. Designed to predict, for example, performance, turnover, engagement and solve unique challenges such as hire quality and process efficiency.

Dynamics 365 Plan

Phoenix Software Ltd

Dynamics 365 Plan includes access to Customer Engagement Plan functionality plus Dynamics 365 for Unified Operations Plan.

Dynamics 365 for Customer Service

Softcat Limited

Microsoft Dynamics 365 for Customer Service is the recommended choice for your customer support teams. It provides licensed users with access to core customer service capabilities including Enterprise case management, Interactive Service Hub, Unified Service Desk, SLAs and Entitlements, and other Service group management functionality. https://www.microsoft.com/en-gb/dynamics365/customer-service

Dynamics 365 for Field Service

Silverbear

Field Service is the choice for field-based service teams, leveraging integration between case management and field service work orders. It provides access to field service capabilities including work order management, schedule, dispatch, and routing capabilities, repairs and returns management, and inventory management. User also includes rights to other capabilities. https://www.microsoft.com/en-gb/dynamics365/field-service