Search results

Apply filters

Clear filters
Cloud deployment model
Supplier type
User support
Using the service
Metrics reporting
Connected public sector networks
Data protection between buyer and supplier networks
Data protection within supplier network
Data storage and processing locations
User authentication
Management access authentication
Security certification
Security governance standards
Datacentre security standard
Staff security clearance
Minimum government security clearance
Pricing options
618 results found

618 results found in Cloud software in the category Contact management

Save details of your search and download your search results.

NFON Enterprise Cloud Telephony

Bechtle direct Ltd.

A cloud telephone system specifically tailored to fit your business needs with scalability up to 250 thousand users. Free internal calls and you can work anywhere and make and take calls on your mobile or PC Softphone / Skype for business. No investment in on-premise expensive equipment and maintenance contracts.

Pro9 Exam and Qualifications Processing Solution

ProTech Computer Systems Ltd

This Service Description describes the Pro9™ Exam and Qualifications Processing solution which offers a highly configurable, functionally rich solution for the Education sector. Management of enquiries, admissions, students, placements, qualification frameworks. Online student portal delivering sophisticated self-service features.

Dynamics 365 Plan 1 Business Application Additional Storage Add-On

Comparex UK Ltd

The Additional Storage Add-On provides flexibility to increase the storage capacity associated with your Microsoft Dynamics Online subscription in increments of 1 GB per Additional Storage Add-On license, up to 5,000 GB (5 TB) of storage.

PatientComms

Dataphiles Ltd

PatientComms is a cloud based patient engagement platform which enables NHS Trusts, CCG's, CSU's, GP's, Dental Practices & other healthcare providers to complete patient surveys (like the NHS Friends & Family Test), patient studies, provide interactive appointment reminders and healthcare messaging.

Dynamics 365 for Sales

Civica UK Limited

Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. Via Civica. https://www.microsoft.com/en-gb/dynamics365/sales

Microsoft Dynamics 365 for Sales Device SL

SeeLogic Ltd

Multiple users can access the Dynamics 365 for Sales application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Sales User SL, except that access is limited to only the licensed device.

Crimson - Investigation Management

WPC Software Ltd

The Crimson suite provides a range of functions for managing incidents, investigations and general records management. The system is used to manage a variety of business areas including major crime, anti-corruption, missing persons, licensing, trading standards and personnel vetting.

SupportDesk Facilities Management

House-on-the-Hill Software Ltd

SupportDesk Facilities Management enables businesses to keep on top of all aspects of Property Management, from logging reactive FM tickets, Planned Preventative Maintenance, Catering, Resource Booking to managing Stock and Inventory, allowing you to keep track of maintenance tasks, job costs, work orders and infrastructure items, all in one place.

Cirrus Speech Analytics License powered by Verint

Cirrus

Our individual user license allows your organisation to only provision access for those who require the Cirrus Speech Analytics functionality powered by Verint, meaning you only pay for what you need.

e-shot™

Forfront Limited

e-shot™ is an intuitive, powerful email marketing system. The platform offers a range tools for successful email marketing; API integration, several creation methods, easy contact handling, a/b split testing, best-in-class detailed reporting, advanced engagement analytics, automation and Google analytics tagging. The platform also has a fully integrated SMS marketing facility.

Dynamics 365 for Team Members

Civica UK Limited

For users not tied to a particular function, who require basic Dynamics 365 functionality. Includes read and some write access for select light tasks across Dynamics365. As more Dynamics 365 applications are adopted across an organization, any user with Team Members has access to those additional applications. Microsoft. Via Civica.

Zendesk via Netpremacy

Netpremacy Limited

Zendesk is a customer service platform offering rich, modern cloud based helpdesk functionality. It's designed for public sector service desks who want to create customer and citizen relationships that are more meaningful, personal, productive. We start by helping customers provide great support, then develop self service and proactive engagement enhancements.

DutySheet: Online Volunteer Management

DutySheet Ltd

DutySheet is the UK's leading volunteer management system. Accessible via any internet enabled device and with its user friendly design, DutySheet allows volunteers to log & manage their shifts, view upcoming events, communicate with colleagues and supervisors, keep their details up to date.

CoreGov - Dynamics 365 Association Management

Core

Core has configured Dynamics 365 specifically for use by associations, to accelerate CRM project delivery based on the best practice we have learned from working with public sector associations for the best part of a decade. The result is the familiar Microsoft interface centred around the member journey.

Spektrix

Spektrix Limited

Spektrix is powerful and innovative cloud-based box office, marketing and fundraising software for arts organisations.It provides a comprehensive range of tools for ticketing, customer relationship management, reporting, analysis, customer segmentation and giving management. It is backed up by a brilliant support team who have strong crossover arts and technical expertise.

Dynamics 365 for Customer Service Device

Microsoft

Multiple users can access the Dynamics 365 for Customer Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Customer Service User SL, except that access is limited to only the licensed device.

Resolver Complaints Case Management Service

Resolving Limited

An assisted complaint management platform allowing the organisation to log complaints, problems and issues and the helping the organisation to efficiently gather, understand, predict, respond and resolve. Full MI with key insights and benchmarking to drive service improvement. Reduce costs, understand your customer's issue and improve services.

interCOMM Digital Services Platform with eForms

Visionhall Information Systems Ltd

The interCOMM Digital Services Platform: build end-to-end digital transactions for service requests, reporting, surveys, petitions, applications and payments. Non-technical tools to build secure, simple-to-use customer forms and workflows.

Address Verification & Geocoding

Melissa Data Ltd

20% of addresses entered online contain errors: spelling mistakes; wrong house numbers; incorrect postal codes; and formatting errors that don’t conform to a specific country’s postal regulations. Our service verifies addresses for UK and 240+ countries in real-time, at point of entry, to ensure only valid addresses enter your systems.

Dynamics 365 for Sales

Softcat Limited

Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/sales

IBM App Connect Professional for application integration (SaaS for OFFICIAL)

IBM United Kingdom Ltd

IBM App Connect connects your applications in minutes - automating updates, notifications, and events, and keeping your data in sync between multiple applications. You can use it to connect applications in the cloud or local (on-premises) applications.

Dynamics 365 for Customer Service

Silverbear

Capability for customer support teams, customer service capabilities including Enterprise case management, Interactive Service Hub, Unified Service Desk, SLAs and Entitlements, and other Service group management functionality. Also Microsoft Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/customer-service

Cherwell Service Management

Softcat Limited

Cherwell Service Management is a powerful, modern IT service management (ITSM) software solution based on codeless architecture that provides organisations the flexibility needed for rapid configuration and customisation, minimal overhead, and frictionless upgrades—at a fraction of the cost and complexity associated with legacy ITSM tools.

Living Actor Digital Virtual Assistant

TriVirtual Ltd

Living Actor™ is a combined Digital Assistant/chatbot and live web-chat multimedia customer service platform. This solution reduces calls and emails by allowing customers to self-serve when they wish, 24 hours a day, with complex issues escalated via web-chat. Advanced 3D avatar technology and integration with existing systems brings fast ROI.

Housing Association Tenant Portal

Cloud40 Ltd

The Tenant Portal provides digital self-service for a tenant to engage with their housing association. Reporting repairs, making a complaint, payment or asking to be removed from all systems to comply with GDPR, are features of the platform. Our integration technology enables legacy systems to be integrated and data accessed.

Workbooks Business

Workbooks Online Ltd

Workbooks.com delivers award winning world-class CRM and business applications that provide you with the tools you need to accelerate growth, automate business processes, reduce operational costs and improve customer support. Our technology extends beyond sales, marketing and customer support to include order management, order fulfilment, invoicing and customer support.

LINKS CarePath - A Therapeutically Driven System

ILLY Systems Ltd

Market leading therapeutic system offering comprehensive case management and reporting supporting initiatives on Substance Misuse ( Drugs and Alcohol), Criminal Justice and Young People. NDTMS compliant, full TOPS implementation, Prescribing and Harm Reduction modules. NHS Trusts, Council, Community services, Prisons, Residential Rehabilitation services, Families Services and Young People’s services

Dynamics 365 for Field Service Device SL

Civica UK Limited

Multiple users can access the Microsoft Dynamics 365 for Field Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Field Service User SL, except that access is limited to only the licensed device. Via Civica

IBM Microsoft Dynamics 365 for Social Housing

IBM United Kingdom Ltd

IBM's solution for Social Housing provides a modern digital services and customer engagement platform based on Microsoft Dynamics 365 and the Microsoft Cloud. A powerful platform for Social Housing transformation and 'Digital by Default' programmes successfully deployed to a significant number of UK based Housing Associations.

Microsoft Dynamics 365 for Team Members

Bytes Software Services

For users who are not tied to a particular function, who require basic Dynamics 365 functionality. Includes read and some write access for select light tasks across Dynamics365. As more Dynamics 365 applications are adopted across an organization, any user with Team Members has access to those additional applications. bsscloud

Voice Automation

Esendex Limited

Esendex Voice solutions offer a simple and effective way to communicate with your customers. As long as you have a contact number, it does not matter whether this is a mobile or landline, our voice services can help with your contact strategy.

Arcus Pollution Control

Arcus Global Limited

Arcus Pollution Control is part of the digital platform providing environmental protection/pollution control teams with details of activities, workload and actions for all aspects of their work including permit applications, monitoring, enquiries and enforcement though using core components such as workflow, automated alerts and integrated reporting with user dashboard interfaces.

Experian Pandora - Smart Data Management

Experian

Experian Pandora is a next-generation smart data management platform. It analyses, transforms and monitors your data in a highly collaborative and secure way in order to help you identify issues and ireegularities. Its unique correlated architecture allows you to process vast volumes of data, instantly.

Arcus Private Water Supplies

Arcus Global Limited

Arcus Private water Supplies is a flexible and intuitive cloud based solution developed in partnership with UK local authorities. Arcus PWS helps teams do their jobs efficiently with flexible workflows for the handling of water supplies, related sampling activities, carry out complaint investigations, enforcement and creation of related follow-on processes.

IPsoft AMELIA® (Cognitive Agent & Virtual Agent)

IPsoft

Amelia is a cognitive virtual agent, able to conduct real time natural language conversations to fulfil a customer's journey. Whether interfacing directly with external customers, internal users or supporting first line agents, Amelia makes it possible to provide consistently high quality, engaging, scalable and efficient services 24 x 7.

Mobile Validation

Experian

Experian’s cloud-based mobile validation solution improves the overall accuracy of your mobile data by checking if it is valid and active. Mobile phone numbers can be validated for accuracy as they are captured or in bulk from your contact database.

Influencer Relationship Management Tool

This Here

An advanced and precise tool that gathers data about online influencers, identifies the best collaborators, manages the relationships, track your activity, reports on your work according to your stated goals from SEO to Awareness, and delivers to a database of your choice, or use Airtable (Formagrid Inc) by default.

Dynamics 365 for Customer Service Device SL

Comparex UK Ltd

Multiple users can access the Dynamics 365 for Customer Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Customer Service User SL, except that access is limited to only the licensed device.

Homelessness - Housing Need

Kiktronik Limited

Our homelessness online application provides users with the facility to apply for housing support online in case of homelessness threat. The application empowers users by providing all information which an officer would; should they visit their local authority’s office. The application uses the latest technology.

Darzin Public Consultation Software

Darzin Software UK

Cloud-based public consultation software designed to help public bodies run efficient and effective consultation processes. Darzin is the only software that offers qualitative, quantitative and spatial analysis, and integrated consultation data. Built-in survey tool, task management, grievance management and more. Darzin is secure, easy-to-use and very well supported.

Qualtrics Experience Management Platform | The most powerful public sector insights platform

Qualtrics LLC

Do faster, smarter, more powerful research to improve public services with Qualtrics - the world’s leading insights platform. Built on the most flexible survey builder and backed by advanced analytics and reporting to turn insights into action. Bring together experience data from citizens, patients, customers, employees, website visitors, social/statistical research.

Advantage Digital Smart Apps

Capita Business Services Limited

A cloud hosted platform enabling the rapid development of smartphone apps and content for iOS, Android and Windows Phone. Capita deploys configured apps to the relevant stores, with the platform then being utilised to control content, forms, integration, workflow and branding. PCI compliant payments are also supported.

Microsoft Dynamics 365 CRM Services

Ergo Services

CRM implementation services to help organisations deliver exceptional levels of service using Microsoft Dynamcs 365 (CRM). Process Improvement, KPI Reporting and Data Consolidation are key components of a solution delivered by Ergo

Textburst

SRCL Limited

Textburst is a simple online SMS service that enables users to send and receive text messages to individuals or groups. Bulk upload contacts. Shorten and track links to websites. Send now or schedule for later. Live reporting and delivery status. Free keywords.

CoreGov - Dynamics 365 Government Contracts Portal

Core

Core's Portal for Government Contracts allows integration between public-facing websites and a Microsoft Dynamics 365 based solution tailored to the needs of the public sector. The portal facilitates online self-service for suppliers, vendors and partners, improving tracking of interactions and saving staff time.

PDMS Context - Housing Repairs and Maintenance Module

PDMS Limited (Professional Data Management Services Limited)

Online Housing Repairs and Maintenance module case management system to support customer centric service transformation and continuous improvement working. Evidence based decision making around measures and system constraints. Can operate as a stand-alone application or as a module in PDMS’ Context platform. See www.pdms.com\context for more information.

eNetTMS

eCom Scotland

eNetTMS Membership Management is a customisable Contact Management solution delivering a sophisticated range of services for institutes, member associations and other 3rd sector income raising organisations. Provides self-service, renewals processing, CPD recording with professional standards and grant monitoring, evaluation surveys, qualification results and resit options, event registrations and campaign management.

Dynamics 365 Additional Portals and Page Views

Insight

The default Portal provided with Dynamics365 P1 business application subscriptions may be extended by purchasing additional portals, for use as a non-production portal, or additional production portals. Also extend the default 1 Million monthly page views capacity of the Portal by purchasing additional page views in increments of 500,000.

Dynamics 365 Plan 1 Business Application Additional Storage Add-On

Gaia Technologies Plc

The Additional Storage Add-On provides flexibility to increase the storage capacity associated with your Microsoft Dynamics Online subscription in increments of 1 GB per Additional Storage Add-On license, up to 5,000 GB (5 TB) of storage.

ECHO Service Management Framework

Selected Interventions Ltd

ECHO is a highly configurable solution to managing service operations such as refuse and recycling collections services, street cleansing, and other field tasks. The system includes service and resource planning and operational management including mobile applications and enables integration with other systems.

EQUINITI Toplevel - eCase

Toplevel

Secure, configurable, helps government meet Digital by Default Service Standards. Fast, scalable online customer services reduce phone enquiry costs and time managing cases. Strong multi-agency and customer self-service with multichannel correspondence. Workflow rules guide staff processing approvals and maintaining case register. Supports applications, claims, returns, enquiries, grants, appeals, and assessments.

eForms & Automated Workflow for Local Government Authorities

PretaGov Limited

Our eform building tool (PretaForm) allows LGA teams to build online forms easily and quickly. Non-technical internal staff can prototype and modify digital services. They can also integrate the eform with revenue, benefits, social care, online payments systems. Our low code platform empowers your team to digitise faster and cheaper.

Dynamics 365 Non-Production Instance Add-On

Gaia Technologies Plc

For test environments, training applications, and sandbox environments configured within an organization. Users with a Dynamics365 P1 Business Application subscription can access the default Dynamics365 Plan1 Business Application Non-Production instance included in the subscription, and every additional Non-Production instance associated with the same tenant.

Pro9 Student Management Solution

ProTech Computer Systems Ltd

This Service Description describes the Pro9™ Student Management CRM solution which offers highly configurable, functionally rich solutions for the Education sector. Management of enquiries, admissions, students, placements, qualification frameworks. Online student portal delivering sophisticated self-service features.

COLIN as a Service (Press Office collaboration software)

Intelogy Limited

COLIN® is a secure online collaboration tool specifically designed for use by UK Government Press Offices. It benefits press officers by providing an accurate up to date information to external requests from media outlets; an audit trail of all conversations with the Press and increases efficiency amongst the Media team.

Dynamics 365 for Sales

Microsoft

Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/sales

Identity as a service

Citizen

Citizen grows customer engagement and combat frauds by frictionlessly validating identity. We leverage mobile biometric technology to provide safer, seamless online experiences, ensuring strong cyber security and reducing abandonment. Our consent platform ensures that the GDPR regulation drives business value, whilst helping customers gain control over their personal data universe.

eCase - Correspondence, FOI, EIR, PQ and Complaints case management (PSN / PNN)

Fivium Limited

eCase is a flexible and secure case management system designed specifically for Public Sector. Manage everything in one simple system: Freedom of Information (FOI), SARs, Ministerial Correspondence (MC), Parliamentary Questions (PQ), Letters, Complaints, Court Orders, Investigations. Collaborate and share case information, and allocate tasks to people/teams across your organisation.

EventHalo

Lifejak Ltd

Complete application processing for event exhibitors and traders from online forms to payment services: On-line application forms for events and trade shows; exhibitors, vendors, performers, & volunteers, accept/reject applications, invoicing, payments, in-system email, document storage; accreditation for staff, guests, VIPs.

CRM Web Portal

Webcurl Ltd

The CRM web portal exposes Microsoft Dynamics 365, Northgate Enterprise and SugarCRM data via its portal technology. We have vertical solutions ranging from Customer Service, Partner portals and Case Management frameworks. Powered by Drupal, it also comes with a free hosted deployment of the best in class Open Source CMS.

Merlin

Mott MacDonald Limited

Mott MacDonald’s Merlin is a flexible web browser-based incident, crisis and major event management tool enabling strategic collaboration between teams in coordinating city or event operations. Merlin provides the ability to quickly share knowledge, implement coordinated responses to incidents, maintain cohesive and clear map-based and tabular views for relevant stakeholders.

Microsoft Dynamics 365 CRM for Associations and Membership

Active Informatics Ltd

A system that draws together all the aspects of the management of an organisation from the central business management and financial control to event and membership management and engagement. Each element operates from a single, authoritative, central repository of information without data duplication or isolation. Includes stakeholder portal.

Dynamics 365 for Project Service Automation

Comparex UK Ltd

Supports professionals who manage projects and customer engagement process end-to-end. Capabilities required for setting up a project organisation, engaging with customers, project scheduling/costing, managing and approving time expense, and closing projects. Plus Microsoft Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification, Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/project-service-automation

Microsoft Dynamics 365 for Field Service

Bytes Software Services

Capavility for field-based service teams, leveraging tight integration between Dynamics 365 for Customer Service case management capabilities and field service work orders. Field service management,work-order management, schedule, dispatch, routing capabilities, repairs-and-returns management, inventory management. Also Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification https://www.microsoft.com/en-gb/dynamics365/field-service bsscloud

Contact Centre text & SMS – Textlocal

Textlocal

Send & receive text messages, manage appointment reminders, create surveys, use short codes and keywords. Our SMS API integrates into websites and CRM systems. Also integrates with contact centre email, web chat, Facebook messenger and Twitter on one platform, services are singular so you choose what you need.

Digital Customer Survey

Esendex Limited

Surveys enable you to receive direct feedback from your customers at the time it's most relevant to them. By using the super-fast Esendex digital platform we are able to maximise your engagement and achieve response rates 10 times greater than traditional channels such as email, web and voice.

Simplicity Vendor Management Software (VMS)

ID Medical Group Ltd

Simplicity is a Procure-to-Pay system for managing internal and contingent workforce. It's designed to give clients greater control of staff spend using end-to-end vacancy filling, e-timesheets and staff compliance features. Simplicity is delivered via a full implementation strategy uniquely configured to a customer’s needs and offering a complete support package.

Microsoft Dynamics 365 Simplified Service Management

NanoIT Solutions Ltd

We offer consultancy based solution which perform following activity 1. to understand your current scenario 2.Suggest improvement and restructure the process 3.Present Roadmap for Implementation 4.Implement solution

Cirrus Hosted Voice License (incl. Cisco handset)

Cirrus

Cirrus Hosted Voice License is a highly competitive product that allows users to access the Cirrus Hosted Voice service to make and receive calls across both fixed and mobile devices.

Dynamics 365 Additional Portals and Page Views

Civica UK Limited

The default Portal with Microsoft Dynamics365 P1 business application subscriptions may be extended by purchasing additional portals, for use as a non-production portal, or additional production portals. Also extend the default 1 Million monthly page views capacity of Portal by purchasing additional page views in increments of 500,000. Via Civica.

Cantata Vantage CRM

Cantata Limited

Cantata Vantage CRM is a private cloud CRM system for organisations from as little as 5 users (typically 20-500). It is based on Microsoft Dynamics CRM and fully integrates with Outlook and Office. Vantage includes user interface improvements, data visualisation, web portals, event management, case management and more.

Pro9 NHS Pathway Transformation Solution

ProTech Computer Systems Ltd

This Service Description describes the Pro9™ NHS Pathway Transformation Solution at IL3 ('OFFICIAL') to support the requirements of NHS organisations responsible for engaging clinicians and other key stakeholders in the public and private sector (e.g. pharmaceutical and private sector hospitals), in the transformation of clinical pathways.

Customer Relationship Management (CRM) Service

Viewdeck Consulting Limited

The Viewdeck CRM solution provides an enterprise scale configurable CRM solution to support a wide range of functionality including Accounts, Contacts, Calendar, Cases, Document, email, campaigns, Inbound and outgoing calls, tasks etc. Includes advanced features including Report Generator, Workflow and Billing. It supports Mobile Devices and integrates into Outlook.

Plan Alpha Drupal Customer Engagement Platform

Plan Alpha Systems Limited

Drupal is a non-proprietary, open source system, with zero licence fees. The Customer Engagement Platform has a Content Management System (CMS), Customer Relationship Management System (CRM), e-forms system, and Application-Builder, all built in a single Drupal environment. Integration-enabled with back-office and other systems, including proprietary CRMs, e-forms, and external services.

PureCloud Engage Contact Centre Solution

NTT DATA UK Limited

Interactive Intelligence cloud Contact Centre software that's powerful and easy to use. A complete customer engagement solution to serve your needs both today and tomorrow.

Resolver Decider Platform

Resolving Limited

Decider is an online Tribunal and Court resolution platform that enables fast, simple and effective resolution of disputes and appeals. As an Online Dispute Resolution (ODR) tool, it provides a digital platform for effective case management. Decider reduces the complexity, lowers the cost and increases the convenience of dispute resolution

Commsworld Contact Centre

Commsworld Ltd.

The Contact Centre solution enables contact centres or workgroups to simply and efficiently monitor, manage, and route calls. The solution includes MiContact Center Workgroup, MiContact Center Business, IVR Routing, Multimedia Contact Center, MiVoice Business Reporter, MiContact Center Outbound, Workforce Management and MiVoice Call Recording.

Dynamics 365 Plan 1 Business Application Additional Storage Add-On

Civica UK Limited

The Additional Storage Add-On provides flexibility to increase the storage capacity associated with your Microsoft Dynamics Online subscription in increments of 1 GB per Additional Storage Add-On license, up to 5,000 GB (5 TB) of storage. Via Civica.

EQUINITI Toplevel - eApply

Toplevel

Based on Toplevel’s case management engine, the eApply service helps government meet Digital by Default Service Standards. Improve quality of applications by securely capturing electronic applications from your web site, e.g. for grants, accreditations, schemes, permits, licences. Built-in rules save time checking applications. Save staff effort keying into back-office systems.

Salesforce.org Marketing Cloud

Salesforce.org EMEA Limited

Salesforce Marketing Cloud is the world's most powerful digital marketing platform letting you connect to customers in a whole new way. You’ll deliver amazing experiences wherever you interact with customers. With Marketing Cloud, you plan, personalise and optimise every customer journey, creating real-time, relevant communications tailored to your customers need.

End User Experience Monitoring

Geode Networks Ltd

Monitor and detect performance issues by learning and analysing user behaviour in real time, resolve performance problems faster and attain the service levels demanded by the business. Combine application performance, device performance and user productivity to achieve real end user experience

Oxygen CRM for Office 365

ISAAC Intelligence Limited

Oxygen CRM for Office 365 is a rapidly deploy-able and customisable CRM solution, specifically designed to appeal to and engage users of all generations. Structured around one single data source, and providing options for users to interact in multiple ways (via Outlook, mobile app or browser) Oxygen creates 100% engagement

Liferay Portal Development Hosting and Support

Kiktronik Limited

Kiktronik Limited provides high available disaster readiness Liferay portal instances in the cloud. Our liferay services covers everything from: custom development, theme design and development, Liferay screens, functional testing, penetration and performance testing. We migrate your current environment to a cloud architecture which is cost effective and resilient.

Dynamics 365 Production Instance Add-On

Softcat Limited

For multi-instance deployments such as departmental applications configured within an organization. Users with a Dynamics365 P1 Business Application subscription can access Dynamics365 P1 Business Applications instance included in the subscription, and every Dynamics365 Plan1 Business Application additional instance associated with the same tenant, shared across the Plan1 Business Applications.

Cloudreach Connect

Cloudreach Europe Limited

iPaaS software for data and process interconnectivity between machine and human actors.

Verify API for 2FA using a Mobile Phone

Nexmo Inc.

Nexmo Verify API allows you to implement two factor authentication (2FA) using short lived verification codes sent to a Mobile or Landline over SMS or an automated Voice phone call.

Collections CRM (Debt Collection & Enforcement Case Management)

Genius PPT Ltd

The Adept system is a configurable hosted collections, debt recovery and enforcement case management system or CRM used by both desktop and field based users. The system is seamlessly integrated into our hosted dialler system to provide a comprehensive end-to-end product offering for the modern collections or enforcement operations

Wired Marketing Ltd

WIRED MARKETING LTD

Wired Marketing are a full service email marketing agency providing an enterprise level ESP solution featuring drag and drop email template building tools, reporting suite, automation, surveys and landing pages backed up with pro-active account management and agency services such as email template design and strategic email planning services.

AzeusCare

Azeus UK Limited

AzeusCare is a completely integrated case management and finance solution for social care and health which supports a wide range of services including: 1. Adults Services 2.Children and Young People Services 3. Integrated Family Services, 4. Multi-Agency Working and 5. Community Health

Silverbear Payment Gateway Connector

Silverbear

The Silverbear solution supports the full range of payment options and processes relating to a product, training or event purchase. Integration as standard with SagePay, WorldPay and Barclays ePDQ. Transaction processing and reconciliation for all payment types is easily handed and integrated the membership organisation Financial Accounting solution of choice.

Advantage Digital Local Welfare Assistance/ Scottish Welfare Fund

Capita Business Services Limited

A full end-to-end solution, tailored to meet individual authorities’ welfare fund administration responsibilities. The solution is built on the latest web technologies and is underpinned by an extremely flexible workflow and rules engine, allowing each authority to customise its functionality, signposting and automation processes to meet local requirements.

Cloudoko Forms

Cloudoko

Cloudoko Forms is a design and runtime platform for delivering powerful, accessible and responsive forms to be used standalone or embedded in your website pages. This service takes care of the complex integration required to store completed forms in your Customer Relationship Management (CRM) system or other data store.

Arcus Samples

Arcus Global Limited

Arcus Samples is a flexible and intuitive cloud based solution developed in partnership with local authorities across the UK. Arcus Samples helps sampling and inspection teams do their jobs efficiently and effectively with flexible workflows for the handling of sampling activities, results recording, reporting and creation of related follow-on processes.

Dynamics 365 for Team Members

Silverbear

For users who are not tied to a particular function, who require basic Dynamics 365 functionality. Includes read and some write access for select light tasks across Dynamics 365. As more Dynamics 365 applications are adopted across an organization, any user with Team Members has access to those additional applications.

Microsoft Dynamics 365 Lead to Order

NanoIT Solutions Ltd

We offer consultancy based solution which perform following activity 1. to understand your current scenario 2.Suggest improvement and restructure the process 3.Present Roadmap for Implementation 4.Implement solution

Housing Options Allocations CBL,PP or Direct

Locata Housing Services Limited

Locata’s Housing Options allocation service enables local authorities and registered providers (RPs) of Housing Options to allocate their void houses via choice based lettings (CBL), property pool or traditional ‘top of the list’ allocations. The service is flexible and can be tailored to meet local authority or RPs exact needs.

Bramble Hub EQUINITI Toplevel - eAudit

Bramble Hub Limited

eAudit from Toplevel helps government meet the Digital by Default Service Standard and reduces bureaucracy by delivering secure online statutory returns . eAudit guides users through wizard driven returns, optionally showing last year's return to help. Staff can send out returns electronically, set deadlines, monitor progress and receive submitted returns.

Social Engagement Additional Posts Add-On

SeeLogic Ltd

Provides additional capacity to a Microsoft Social Engagement subscription in increments of 10,000 posts per month. On the first day of the month, the number of purchased additional posts is added to the included capacity of 10,000 posts. All unused posts expire at the end of each month.

TCS DigiGOV Customer Relationship Management

TCS

The TCS DigiGOV CRM offers an intuitive portal which provides easier access to online services to citizens. This single channel also gives the organisation a current, complete, and accurate view of information, in effect a ‘Single View of the Citizen’.

Retrieva - Lost and Found Property Management

PDMS Limited (Professional Data Management Services Limited)

Web based Lost and Found property management system. Designed to help businesses manage and restore their customer's lost property. Configurable for most industries with particular support for the transportation industry especially rail, bus and airlines.