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329 results found

329 results found in Cloud software in the category Constituent engagement

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Dynamics 365 Plan 1 Business Application Additional Storage Add-On

Comparex UK Ltd

The Additional Storage Add-On provides flexibility to increase the storage capacity associated with your Microsoft Dynamics Online subscription in increments of 1 GB per Additional Storage Add-On license, up to 5,000 GB (5 TB) of storage.

Dynamics 365 for Sales

Civica UK Limited

Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. Via Civica. https://www.microsoft.com/en-gb/dynamics365/sales

Microsoft Dynamics 365 for Sales Device SL

SeeLogic Ltd

Multiple users can access the Dynamics 365 for Sales application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Sales User SL, except that access is limited to only the licensed device.

Cirrus Speech Analytics License powered by Verint

Cirrus

Our individual user license allows your organisation to only provision access for those who require the Cirrus Speech Analytics functionality powered by Verint, meaning you only pay for what you need.

e-shot™

Forfront Limited

e-shot™ is an intuitive, powerful email marketing system. The platform offers a range tools for successful email marketing; API integration, several creation methods, easy contact handling, a/b split testing, best-in-class detailed reporting, advanced engagement analytics, automation and Google analytics tagging. The platform also has a fully integrated SMS marketing facility.

CoreGov - Dynamics 365 Association Management

Core

Core has configured Dynamics 365 specifically for use by associations, to accelerate CRM project delivery based on the best practice we have learned from working with public sector associations for the best part of a decade. The result is the familiar Microsoft interface centred around the member journey.

Dynamics 365 for Customer Service Device

Microsoft

Multiple users can access the Dynamics 365 for Customer Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Customer Service User SL, except that access is limited to only the licensed device.

Dynamics 365 for Sales

Softcat Limited

Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/sales

Dynamics 365 for Customer Service

Silverbear

Capability for customer support teams, customer service capabilities including Enterprise case management, Interactive Service Hub, Unified Service Desk, SLAs and Entitlements, and other Service group management functionality. Also Microsoft Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/customer-service

Dynamics 365 for Field Service Device SL

Civica UK Limited

Multiple users can access the Microsoft Dynamics 365 for Field Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Field Service User SL, except that access is limited to only the licensed device. Via Civica

Objective Keystone for Collaborative Authoring, Consultation & Engagement

Objective Corporation Limited

Objective Keystone provides an integrated collaborative environment to develop policies and strategic plans utilising best practice content; provide a unified workspace, publishing and delivery services; and facilitate the involvement of stakeholders through real-time consultation, collaboration and engagement with local communities. Includes Collaborative Authoring and Stakeholder Engagement. Local Development Plans.

IBM Microsoft Dynamics 365 for Social Housing

IBM United Kingdom Ltd

IBM's solution for Social Housing provides a modern digital services and customer engagement platform based on Microsoft Dynamics 365 and the Microsoft Cloud. A powerful platform for Social Housing transformation and 'Digital by Default' programmes successfully deployed to a significant number of UK based Housing Associations.

SharpCloud

Babcock

SharpCloud is a top-down, data-driven, high-level strategic visualisation and communication tool, which allows users to arrange information into engaging visual stories and dynamic presentations. It enables users to bring together knowledge, content and stakeholders, and tell meaningful stories behind complex issues.

IPsoft AMELIA® (Cognitive Agent & Virtual Agent)

IPsoft

Amelia is a cognitive virtual agent, able to conduct real time natural language conversations to fulfil a customer's journey. Whether interfacing directly with external customers, internal users or supporting first line agents, Amelia makes it possible to provide consistently high quality, engaging, scalable and efficient services 24 x 7.

Dynamics 365 for Customer Service Device SL

Comparex UK Ltd

Multiple users can access the Dynamics 365 for Customer Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Customer Service User SL, except that access is limited to only the licensed device.

Darzin Public Consultation Software

Darzin Software UK

Cloud-based public consultation software designed to help public bodies run efficient and effective consultation processes. Darzin is the only software that offers qualitative, quantitative and spatial analysis, and integrated consultation data. Built-in survey tool, task management, grievance management and more. Darzin is secure, easy-to-use and very well supported.

Microsoft Dynamics 365 CRM Services

Ergo Services

CRM implementation services to help organisations deliver exceptional levels of service using Microsoft Dynamcs 365 (CRM). Process Improvement, KPI Reporting and Data Consolidation are key components of a solution delivered by Ergo

CoreGov - Dynamics 365 Government Contracts Portal

Core

Core's Portal for Government Contracts allows integration between public-facing websites and a Microsoft Dynamics 365 based solution tailored to the needs of the public sector. The portal facilitates online self-service for suppliers, vendors and partners, improving tracking of interactions and saving staff time.

Dynamics 365 Additional Portals and Page Views

Insight

The default Portal provided with Dynamics365 P1 business application subscriptions may be extended by purchasing additional portals, for use as a non-production portal, or additional production portals. Also extend the default 1 Million monthly page views capacity of the Portal by purchasing additional page views in increments of 500,000.

Dynamics 365 Plan 1 Business Application Additional Storage Add-On

Gaia Technologies Plc

The Additional Storage Add-On provides flexibility to increase the storage capacity associated with your Microsoft Dynamics Online subscription in increments of 1 GB per Additional Storage Add-On license, up to 5,000 GB (5 TB) of storage.

Dynamics 365 Non-Production Instance Add-On

Gaia Technologies Plc

For test environments, training applications, and sandbox environments configured within an organization. Users with a Dynamics365 P1 Business Application subscription can access the default Dynamics365 Plan1 Business Application Non-Production instance included in the subscription, and every additional Non-Production instance associated with the same tenant.

CiviQ Consultation Portal

CiviQ

CiviQ's cloud based public consultation platform focuses on powering open knowledge driven consultations. The portal is structured around an open data paradigm, supporting the development of a representation knowledge repository for engaging communities, building capacity and achieving efficiencies. The portal includes an integrated map based feature.

Dynamics 365 for Sales

Microsoft

Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/sales

Episerver Digital Experience Cloud WCM

EPiServer AB

Episerver's Web Content Management platform "Digital Experience Cloud" enables editors and marketers to both create and experience content simultaneously. They see exactly what your audience will see, in the way they'll see it, whatever screen or context. High availability, performance and scalable offering connectivity with cloud services and existing systems

CRM Web Portal

Webcurl Ltd

The CRM web portal exposes Microsoft Dynamics 365, Northgate Enterprise and SugarCRM data via its portal technology. We have vertical solutions ranging from Customer Service, Partner portals and Case Management frameworks. Powered by Drupal, it also comes with a free hosted deployment of the best in class Open Source CMS.

Dynamics 365 for Project Service Automation

Comparex UK Ltd

Supports professionals who manage projects and customer engagement process end-to-end. Capabilities required for setting up a project organisation, engaging with customers, project scheduling/costing, managing and approving time expense, and closing projects. Plus Microsoft Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification, Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/project-service-automation

Microsoft Dynamics 365 for Field Service

Bytes Software Services

Capavility for field-based service teams, leveraging tight integration between Dynamics 365 for Customer Service case management capabilities and field service work orders. Field service management,work-order management, schedule, dispatch, routing capabilities, repairs-and-returns management, inventory management. Also Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification https://www.microsoft.com/en-gb/dynamics365/field-service bsscloud

TheAppBuilder Mobile App and Secure Content Publishing Platform

TheAppBuilder Ltd

TheAppBuilder Platform provides a secure content management and publishing solution for mobile devices. Targeted at identifiable groups of users, that are typically mobile, with limited or no access to Intranets, difficult to engage and yet are key to the success of an organisation. Enhancing employee engagement across the enterprise.

Microsoft Dynamics 365 Simplified Service Management

NanoIT Solutions Ltd

We offer consultancy based solution which perform following activity 1. to understand your current scenario 2.Suggest improvement and restructure the process 3.Present Roadmap for Implementation 4.Implement solution

Dynamics 365 Additional Portals and Page Views

Civica UK Limited

The default Portal with Microsoft Dynamics365 P1 business application subscriptions may be extended by purchasing additional portals, for use as a non-production portal, or additional production portals. Also extend the default 1 Million monthly page views capacity of Portal by purchasing additional page views in increments of 500,000. Via Civica.

My Council Services - Bespoke Apps

Abavus.co.uk

Development of bespoke, separately branded native mobile apps on the My Council Services platform.

Cantata Vantage CRM

Cantata Limited

Cantata Vantage CRM is a private cloud CRM system for organisations from as little as 5 users (typically 20-500). It is based on Microsoft Dynamics CRM and fully integrates with Outlook and Office. Vantage includes user interface improvements, data visualisation, web portals, event management, case management and more.

Oracle RightNow Enterprise Dynamic Agent Desktop Cloud Service (Hosted Connected Seat Month)

Oracle Corporation UK Limited

Modern cloud based multi-channel customer engagement and CRM platform. Delivers consistent customer service experience. Combines web self-service (with Tier 1 sessions), email, social, telephone, case-management, contact centre service delivery functions; promotes digital channel shift, policies/regulations and empowers employees with powerful tools.

Dynamics 365 Plan 1 Business Application Additional Storage Add-On

Civica UK Limited

The Additional Storage Add-On provides flexibility to increase the storage capacity associated with your Microsoft Dynamics Online subscription in increments of 1 GB per Additional Storage Add-On license, up to 5,000 GB (5 TB) of storage. Via Civica.

Salesforce.org Marketing Cloud

Salesforce.org EMEA Limited

Salesforce Marketing Cloud is the world's most powerful digital marketing platform letting you connect to customers in a whole new way. You’ll deliver amazing experiences wherever you interact with customers. With Marketing Cloud, you plan, personalise and optimise every customer journey, creating real-time, relevant communications tailored to your customers need.

End User Experience Monitoring

Geode Networks Ltd

Monitor and detect performance issues by learning and analysing user behaviour in real time, resolve performance problems faster and attain the service levels demanded by the business. Combine application performance, device performance and user productivity to achieve real end user experience

Oxygen CRM for Office 365

ISAAC Intelligence Limited

Oxygen CRM for Office 365 is a rapidly deploy-able and customisable CRM solution, specifically designed to appeal to and engage users of all generations. Structured around one single data source, and providing options for users to interact in multiple ways (via Outlook, mobile app or browser) Oxygen creates 100% engagement

SMS Mobile Text Messaging API for User Alerts and Notifications

Nexmo Inc.

SMS delivery via meshed carrier network and Adaptive Routing technology (best path for traffic distribution) with low latency and high deliverability. Inbound Cloud Numbers, Free Inbound SMS, Two Way Messaging, Private SMS communications, Alerts & Notifications, Direct downloadable links, Two-Factor Authentication, Mobile Marketing, Customer Service.

Dynamics 365 Production Instance Add-On

Softcat Limited

For multi-instance deployments such as departmental applications configured within an organization. Users with a Dynamics365 P1 Business Application subscription can access Dynamics365 P1 Business Applications instance included in the subscription, and every Dynamics365 Plan1 Business Application additional instance associated with the same tenant, shared across the Plan1 Business Applications.

Verify API for 2FA using a Mobile Phone

Nexmo Inc.

Nexmo Verify API allows you to implement two factor authentication (2FA) using short lived verification codes sent to a Mobile or Landline over SMS or an automated Voice phone call.

Boomalert: Critical Incident Communications

Boomalert Ltd

Boomalert’s incident communication software enables the distribution and automation of broadcast communications – SMS, Voice and Email – and the escalation of urgent or critical communications. This ensures an organisation can plan and prepare effectively for critical incidents, and consequently reduce the negative impact they might cause.

Customer Engagement, Consultation and Feedback Service

Nautoguide Ltd

A map based cloud service for delivering consultation, engagement, feedback or crowd-sourcing of data for internal and external collaboration. The service is data-driven designed to provide accessible, heavily customisable polls, questionnaires and surveys - as either a 'white label' (branded) third-party hosted or embedded resource.

AzeusCare

Azeus UK Limited

AzeusCare is a completely integrated case management and finance solution for social care and health which supports a wide range of services including: 1. Adults Services 2.Children and Young People Services 3. Integrated Family Services, 4. Multi-Agency Working and 5. Community Health

Silverbear Payment Gateway Connector

Silverbear

The Silverbear solution supports the full range of payment options and processes relating to a product, training or event purchase. Integration as standard with SagePay, WorldPay and Barclays ePDQ. Transaction processing and reconciliation for all payment types is easily handed and integrated the membership organisation Financial Accounting solution of choice.

Capacitygrid Empty Homes Review

Liberata UK Ltd

The Capacitygrid Empty Homes Review is designed to help councils maximise their New Homes Bonus funding by completing a full review of their long-term empty properties, and correctly identifying those properties which are now occupied.

Microsoft Dynamics 365 Lead to Order

NanoIT Solutions Ltd

We offer consultancy based solution which perform following activity 1. to understand your current scenario 2.Suggest improvement and restructure the process 3.Present Roadmap for Implementation 4.Implement solution

Social Engagement Additional Posts Add-On

SeeLogic Ltd

Provides additional capacity to a Microsoft Social Engagement subscription in increments of 10,000 posts per month. On the first day of the month, the number of purchased additional posts is added to the included capacity of 10,000 posts. All unused posts expire at the end of each month.

Microsoft Dynamics 365 Student Management

NanoIT Solutions Ltd

We offer consultancy based solution which perform following activity 1. to understand your current scenario 2.Suggest improvement and restructure the process 3.Present Roadmap for Implementation 4.Implement solution

Appian Cloud

Appian Corporation

Appian is a digital transformation platform combining intelligent Business Process Management (iBPM), dynamic/adaptive case management, and low-code application development. Fully web-based, Appian makes it easy and fast to design and deploy custom business applications—without coding—with workflow management, real-time reporting/business activity monitoring (BAM) and collaboration, content management, integration, and mobile capabilities.

Microsoft Dynamics 365 for Field Service

SeeLogic Ltd

Capability for field-based service teams, leveraging tight integration between Dynamics 365 for Customer Service case management capabilities and field service work orders. Field service management,work-order management, schedule, dispatch, routing capabilities, repairs-and-returns management, inventory management. Also Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/field-service

Dynamics 365 Plan 1 Business Application Additional Storage Add-On

cloudThing Limited

The Additional Storage Add-On provides flexibility to increase the storage capacity associated with your Microsoft Dynamics Online subscription in increments of 1 GB per Additional Storage Add-On license, up to 5,000 GB (5 TB) of storage.

Oracle RightNow Enterprise ContactCenter Dynamic Agent DesktopCloudService(HostedConnectedSeatMonth)

Oracle Corporation UK Limited

Modern cloud based multi-channel customer engagement and CRM platform. Delivers consistent customer service experience. Combines web self-service (with Tier 1 sessions), email, social, telephone, case-management, contact centre service delivery functions; promotes digital channel shift, policies/regulations and empowers employees with powerful tools.

Microsoft Dynamics 365 for Field Service - Resource Schedule Optimization Add-on

SeeLogic Ltd

Resource Scheduling Optimization is an Add-on capability for the Dynamics 365 for Field Service application that enables the customer to automatically schedule work orders to the most appropriate resources, while simultaneously optimizing appointment setting for travel time, mileage, and many other constraints.

Dynamics 365 for Project Service Automation

Gaia Technologies Plc

Supports professionals who manage projects and customer engagement process end-to-end. Capabilities required for setting up a project organization, engaging with customers, project scheduling/costing, managing and approving time expense, and closing projects. Plus Microsoft Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification, Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/project-service-automation

Dynamics 365 Additional Portals and Page Views

Softcat Limited

The default Portal provided with Dynamics365 P1 business application subscriptions may be extended by purchasing additional portals, for use as a non-production portal, or additional production portals. Also extend the default 1 Million monthly page views capacity of the Portal by purchasing additional page views in increments of 500,000.

Dynamics 365 for Customer Service

Civica UK Limited

Capability for customer support teams, customer service capabilities including Enterprise case management, Interactive Service Hub, Unified Service Desk, SLAs and Entitlements, and other Service group management functionality. Also Microsoft Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. Via Civica. https://www.microsoft.com/en-gb/dynamics365/customer-service

Salesforce.org Lightning App Cloud

Salesforce.org EMEA Limited

App Cloud delivers powerful services like point and click development, business logic, mobile SDK, file storage, analytics, multi-language development, social collaboration, and cloud identity solutions. It includes services like UI components, flexible page layouts for mobile, and custom actions — all geared for growing fast via a multi-tenant, cloud infrastructure.

Cirrus Voice Desktop License

Cirrus

The Cirrus Voice Desktop License provides agents with the functionality required to make and receive calls on their workstation using a browser to access the Cirrus Cloud Telephony Services. Agents will be able to view queue information, chat to other users, view reports and see other operator states.

Microsoft Dynamics 365

RSM

For organisations wishing to implement Microsoft Dynamics 365 for Customer Engagement, customer services, sales and marketing, operations, financials.

MatsSoft: MATS SaaS

MatsSoft Limited

MATS Low-code lets you develop your own digital services and applications with 5-10x less resource. MATS gives you a custom fit with all the digital features and communications you need but is more cost-effective than off-the-shelf solutions. It's extremely fast and simple to use with eLearning or 2-day onboarding training.

numero Self-Service Help Centre

Callcredit Public Sector Limited

A centralised point for customer online support and allow customers to find their own answers by adding numero's fully integrated suite of rich, targeted, self-service Help Centre tools to your desktop and mobile web experiences. Maintain your brand identity and escalate queries and contacts to the correct advisor to answer.

Dynamics 365 for Field Service

Gaia Technologies Plc

Capavility for field-based service teams, leveraging tight integration between Dynamics 365 for Customer Service case management capabilities and field service work orders. Field service management,work-order management, schedule, dispatch, routing capabilities, repairs-and-returns management, inventory management. Also Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/field-service

Workflow Management Platform

Fincore Limited

CBPm’s secure Workflow Management Platform allows you to define, manage and automate mission critical workflows and business processes, accelerating operations and reducing cost. Applications include licensing, vetting, service onboarding, procurement, powering citizen web services, compliance and regulatory management, secure collaboration, document management, data sharing, and case management more generally

Online Appointments and Booking System

Computing Distribution Group Ltd

Our booking and appointments module integrates with both your existing legacy applications and cloud infrastructure. Provide web and mobile based user interfaces that allow custom timed bookings for any requirement that provide real time updates to legacy applications to assist physical stores or offices with customer facing functions.

InformedCONSULT – Consultation and Collaboration Services

Informed Solutions Ltd

InformedCONSULT, Informed’s Consultation and Collaboration Service, modernises and transforms public consultation and engagement. By integrating collaboration services, location mapping, workflow management, GIS (including ESRI, MapInfo, QGIS), cloud technology and digital transformation, the "Digital by Default" service is proven to achieve greater community and stakeholder engagement and produce higher quality feedback.

Citizens Hub - 'My Accounts' Platform

Computing Distribution Group Ltd

By aggregating your microservices and existing legacy architecture onto our digital platform, we can provide a central hub for your users to access their services which may currently be spread out across different technological estates.

Dynamics 365 Non-Production Instance Add-On

Softcat Limited

For test environments, training applications, and sandbox environments configured within an organization. Users with a Dynamics365 P1 Business Application subscription can access the default Dynamics365 Plan1 Business Application Non-Production instance included in the subscription, and every additional Non-Production instance associated with the same tenant.

Oracle RightNow Enterprise Dynamic Agent Desktop Cloud Service (Hosted Named Seat Month)

Oracle Corporation UK Limited

Modern cloud based multi-channel customer engagement and CRM platform. Delivers consistent customer service experience. Combines web self-service (with Tier 1 sessions), email, social, telephone, case-management, contact centre service delivery functions; promotes digital channel shift, policies/regulations and empowers employees with powerful tools.

Dynamics 365 for Customer Service Device SL

Gaia Technologies Plc

Multiple users can access the Dynamics 365 for Customer Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Customer Service User SL, except that access is limited to only the licensed device.

Dynamics 365 Non-Production Instance Add-On

Trustmarque Solutions Limited

For test environments, training applications, and sandbox environments configured within an organization. Users with a Dynamics365 P1 Business Application subscription can access the default Dynamics365 Plan1 Business Application Non-Production instance included in the subscription, and every additional Non-Production instance associated with the same tenant.

My Accounts Platform

Tru-Digital Group

By aggregating your microservices and existing legacy architecture onto our digital platform, we can provide a central hub for your users to access their services which may currently be spread out across different technological estates.

Microsoft Dynamics 365 for Customer Service Device SL

SeeLogic Ltd

Multiple users can access the Dynamics 365 for Customer Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Customer Service User SL, except that access is limited to only the licensed device.

Dynamics 365 for Customer Service

Comparex UK Ltd

Capability for customer support teams, customer service capabilities including Enterprise case management, Interactive Service Hub, Unified Service Desk, SLAs and Entitlements, and other Service group management functionality. Also Microsoft Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/customer-service

Dynamics 365 Enterprise Plan 1

Comparex UK Ltd

Plan subscriptions are new with Dynamics 365. A Plan subscription is the most cost effective option to provide ultimate flexibility for a user to have access to any Dynamics 365. Includes Dynamics 365 for Sales, for Field Service, for Customer Service, for Project Service Automation, and full PowerApps P2.

Microsoft Dynanmics 365 Production Instance Add-On

Bytes Software Services

For multi-instance deployments such as departmental applications configured within an organization. Users with a Dynamics365 P1 Business Application subscription can access Dynamics365 P1 Business Applications instance included in the subscription, and every Dynamics365 Plan1 Business Application additional instance associated with the same tenant, shared across the Plan1 Business Applications. bsscloud

Dynamics 365 for Field Service

Comparex UK Ltd

Capability for field-based service teams, leveraging tight integration between Dynamics 365 for Customer Service case management capabilities and field service work orders. Field service management,work-order management, schedule, dispatch, routing capabilities, repairs-and-returns management, inventory management. Also Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/field-service

Salesforce - Add-ons

Salesforce.com

Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services beyond the Salesforce platform is easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. © SFDCGC92017

Mydex Identity as a Service

Mydex Data Services Community Interest Company

Secure identity service supporting registration, authentication and on-going management of a privacy-protecting, GDPR-compliant identity service which can be integrated into any environment supporting open standards and protocols. The service is extensible to support a range of multi-factor authentication mechanisms, profile management, identity assurance and age verification to meet diverse needs.

SBRI Innovation Platform with Brightidea

Tenshi

A Small Business Research Initiative (SBRI) innovation platform based on a UK hosted/supported instance of BRIGHTIDEA, the global corporate Innovation Process Management Platform used by AXA, BT, CISCO, NEILSON. Tailored by Tenshi for UK SBRI (pre-commerical trials) it includes: Ideation, Challenges, SME engagement, competitive procurement and pre-commerical trials.

Dynamics 365 for Sales

Comparex UK Ltd

Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/sales

Oracle RightNow Standard Dynamic Agent Desktop Cloud Service (Hosted Named Seat Month)

Oracle Corporation UK Limited

Modern cloud based multi-channel customer engagement and CRM platform. Delivers consistent customer service experience. Combines web self-service (with Tier 1 sessions), email, social, telephone, case-management, contact centre service delivery functions; promotes digital channel shift, policies/regulations and empowers employees with powerful tools.

Dynamics 365 for Field Service - Resource Schedule Optimization Add-on

Civica UK Limited

Resource Scheduling Optimization is an Add-on capability for the Microsoft Dynamics 365 for Field Service application that enables the customer to automatically schedule work orders to the most appropriate resources, while simultaneously optimising appointment setting for travel time, mileage, and many other constraints. Via Civica.

Dynamics 365 Non-Production Instance Add-On

SeeLogic Ltd

For test environments, training applications, and sandbox environments configured within an organization. Users with a Dynamics365 P1 Business Application subscription can access the default Dynamics365 Plan1 Business Application Non-Production instance included in the subscription, and every additional Non-Production instance associated with the same tenant.

Twilio Voice

Twilio

Enable apps to make phone calls anywhere to anything, from Landlines to Mobiles to WebRTC, government call centres to hospital reception desks.

CoreGov - Dynamics 365 Housing Association Management

Core

A Dynamics 365 based solution to help social housing organisations better deliver targeted services to residents through process automation, call centre integration, case management, customisable reporting and much more. Consolidating data, drawing insights and expediting cases results in greater resident satisfaction and increased efficiency.

Dynamics 365 for Sales Device SL

Softcat Limited

Multiple users can access the Dynamics 365 for Sales application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Sales User SL, except that access is limited to only the licensed device.

Silverbear Membership Essentials Server

Silverbear

Essentials Server provides core platform componentry designed to meet the current and evolving needs of membership organisations who are looking for an integrated system that will unify their data, deliver operational efficiencies through workflow and automation.

AnyCal - Intelligent Booking App

Sandyx

AnyCAL is an intelligent booking application that allows you to link locations, human resources and clients to a highly functional and flexible calendar system. Capable of managing complex booking and scheduling requirements; AnyCAL will turn your diary into a powerful resource management solution.

Regify secure email, WebChat and file storage / sharing service.

Regify

The Regify services allow you to transmit and share confidential information securely. Regimail works to turn your existing email into a secure email service;. Regichat offers a secure WebChat service with a time-stamped and sealed transcript; Regibox offers a secure on-line file sharing and storage service with a collaboration tool.

Episerver Digital Experience Cloud WCM

CDS

Episerver Digital Experience Cloud (DXC) is a complete web content management platform, comprising powerful, market-leading software and high availability, scalable cloud hosting. DXC offers exceptional ease of use and connectivity with other cloud services and systems.

Microsoft Dynamics 365 for Team Members

SeeLogic Ltd

For users who are not tied to a particular function, who require basic Dynamics 365 functionality. Includes read and some write access for select light tasks across Dynamics 365. As more Dynamics 365 applications are adopted across an organization, any user with Team Members has access to those additional applications.

Dynanmics 365 Production Instance Add-On

Gaia Technologies Plc

For multi-instance deployments such as departmental applications configured within an organization. Users with a Dynamics365 P1 Business Application subscription can access Dynamics365 P1 Business Applications instance included in the subscription, and every Dynamics365 Plan1 Business Application additional instance associated with the same tenant, shared across the Plan1 Business Applications.

CoreGov - Dynamics 365 Membership Management

Core

Core has configured Microsoft Dynamics 365 specifically for use by membership organisations, to accelerate CRM project delivery based on the best practice we have learned from working from membership organisations for the best part of a decade. The result is the familiar Microsoft interface centred around the member journey.

Dynamics 365 for Customer Service Device SL

Insight

Multiple users can access the Dynamics 365 for Customer Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Customer Service User SL, except that access is limited to only the licensed device.

Dynamics 365 for Sales

Softcat Limited

Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/sales

Mydex Cluster Collaboration Platform

Mydex Data Services Community Interest Company

The need for locally integrated services is growing. This requires integrated journeys, reducing effort and improving outcomes. Information can flow seamlessly and securely, intervention is timely, and services are more effective. Our collaboration platform allows organisations across varying sectors and regulatory environments, working in 'clusters', to deliver joined-up services.

Capacitygrid Fraud and Error Review

Liberata UK Ltd

Capacitygrid Fraud and Error Review is designed to identify incorrect awards of Council Tax Reduction (CTR) and Housing Benefit (HB), through the validation and review of current cases, supported by the aggregation of a variety of data sources, in order to enable resources to focus on the highest risk cases.

Dynamics 365 Additional Portals and Page Views

cloudThing Limited

The default Portal provided with Dynamics365 P1 business application subscriptions may be extended by purchasing additional portals, for use as a non-production portal, or additional production portals. Also extend the default 1 Million monthly page views capacity of the Portal by purchasing additional page views in increments of 500,000.

Pega Cloud Software - Government Platform and CRM

Pegasystems Limited

Pegasystems (Pega) is recognised as the #1 provider for Case Management and BPM (Pega Government Platform) and industry leader for CRM, real-time customer decisioning and robotic automation. The cloud-based Pega Government Platform and CRM solutions support customers with their digital agenda to better manage their business and transform constituent engagement.

Dynamics 365 Additional Portals and Page Views

Gaia Technologies Plc

The default Portal provided with Dynamics365 P1 business application subscriptions may be extended by purchasing additional portals, for use as a non-production portal, or additional production portals. Also extend the default 1 Million monthly page views capacity of the Portal by purchasing additional page views in increments of 500,000.