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336 results found in Cloud software in the category Constituent engagement

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336 results found

Liberator GDPR solution for Local Authority Councils

Farthest Gate Limited

The Liberator Licensing software is a market leading module forming part of the Liberator suite of products. Liberator Licensing can be used independently of other Liberator products. It is very easy to set up, configure and use and offers clients and their customers great efficiencies.

Dynamics 365 for Customer Service Device SL

Softcat Limited

Dynamics 365 for Customer Service device license, multiple users can access the Dynamics 365 for Customer Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Customer Service User SL, except that access is limited to only the licensed device

GoPro Integrated Compliance Case Management for GDPR

GoPro Consulting Ltd

Advanced CotS GDPR compliance case management. Provides out-of-the-box functionality for self-service individual rights management of personal data. Includes in-house capabilities to validate and manage applications, monitor structured/unstructured data source requests for pattern matching and collate results, manages (actual/attempted) breach notifications within the required 72 hour guidelines, with full PIA compliance.

Cirrus PCI Pro Concurrent License

Cirrus

Our concurrent user license for PCI DSS Compliant payment processing allows your organisation to tightly match provisioning to demand. Simply determine the peak number of simultaneous payments made to determine the required number of licenses.

Proactive Live Online Web Chat Software and Support System

Handlr Ltd.

Our Live web chat solution is a cloud-based and can be used from 1 to unlimited users to provide live chat support to any website visitor. It is a highly scalable GDPR compliant solution. There are lots of useful features e.g. proactive popup messages, pre-chat forms, & secure data transfer.

Citizen Space

Delib Ltd

Citizen Space is a digital consultation platform, originally developed as a joint initiative with the UK government. Hundreds of public bodies around the world use it to design, publish, manage, analyse and feed back on all of their consultations in one place.

Silverbear Events and Conferences

Silverbear

A comprehensive solution providing all of the tools and facilities that training and teaching organisations need to manage events, education programs and conferences of all shapes and sizes. Manage complex multi-day, multi-stream events with ease.

AnyCal - Intelligent Booking App

Sandyx

AnyCAL is an intelligent booking application that allows you to link locations, human resources and clients to a highly functional and flexible calendar system. Capable of managing complex booking and scheduling requirements; AnyCAL will turn your diary into a powerful resource management solution.

Nexmo SMS API (1-way & 2-way including alerts & notifications)

Nexmo Inc.

Business can now programmatically send SMS to any mobile handset in the world. Nexmo removes the telecommunications complexity via a simple-to-use API, and automatically delivers via the best performing routes using Nexmo Adaptive Routing. Use cases include: • Alerts and Notifications • 2-way communications with end-users • Two-factor authentication

Dynamics 365 Customer Engagement Plan

Civica UK Limited

Plan subscription is the most cost effective option to provide ultimate flexibility for a user to have access to any Dynamics 365 functionality to get their job done. Plan subscriptions provide users rights to use functionality across any of the respective Plan apps and PowerApps, mobile application platform service.

XMA Salesforce - Lightning Sales Cloud

XMA Limited

Sales Cloud supports Government’s drive for revenue generation and comprehensive stakeholder management. Powerful CRM capability allows tracking of relationships, manage activities and assign tasks to other team members. From internal stakeholder management to grant and opportunity management, our extensive reporting provides the transparency and metrics to enable success.

Salesforce Add-ons

Salesforce.com

Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services beyond the Salesforce platform is easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. ©SFDCGC102018

Arcus Local Government CRM

Arcus Global Limited

The Arcus local government CRM builds on the industry-leading Salesforce.com Service Cloud to deliver a comprehensive set of features and functionality tailored to the specific needs of UK local government. This includes enhanced views of citizens and addresses, a service catalogue, and integration to the Arcus Digital Service Hub.

Dynamics 365 for Field Service

Softcat Limited

Microsoft Dynamics 365 for Field Service is the recommended choice for your field-based service teams, leveraging tight integration between Dynamics 365 for Customer Service case management capabilities and field service work orders to deliver business process driven, best in class field service management. https://www.microsoft.com/en-gb/dynamics365/field-service

Social Engagement Additional Posts Add-On

Civica UK Limited

Provides additional capacity to a Microsoft Social Engagement subscription in increments of 10,000 posts per month. On the first day of the month, the number of purchased additional posts is added to the included capacity of 10,000 posts. All unused posts expire at the end of each month.

Workpro Complaints Management System

Computer Application Services Limited

Workpro complaint management software enables efficient complaints, customer feedback and enquiries handling in one integrated system. FOI and Data Protection case types are included and other case types can be added. Clear process steps, templates and targets ensure compliant, consistent case handling. Reporting and performance monitoring improves control and analysis.

Dynamics 365 for Field Service

Insight

Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/sales

DXC Technology Hybrid Citizen Engagement Accelerator

EntServ UK Ltd part of the DXC Technologies Group

With DXC Technology SAP Hybrid Commerce citizen engagement accelerator you will quickly be able to launch an omni-channel citizen engagement platform using market-leading, modern technology. Your constituents will immediately benefit from a responsively designed site and forms which means they can interact wherever, whenever and on whatever device(s) they prefer.

End User Experience Monitoring copy

Geode Networks Ltd

Monitor and detect performance issues by learning and analysing user behaviour in real time, resolve performance problems faster and attain the service levels demanded by the business. Combine application performance, device performance and user productivity to achieve real end user experience

Episerver Digital Experience Cloud WCM

CDS

Episerver Digital Experience Cloud (DXC) is a complete web content management platform, comprising powerful, market-leading software and high availability, scalable cloud hosting. DXC offers exceptional ease of use and connectivity with other cloud services and systems.

Online Appointment, Queuing and Event Booking System for Central Government

BookingBug Ltd

BookingBug is the industry’s most advanced, powerful and versatile appointment scheduling, queuing and event management platform. It can aid Central Government in the transition to become Digital by Default, simplifying complicated, high-volume booking requirements, whilst maximising staff and resource utilisation.

Dynamics 365 for Field Service Device SL

Gaia Technologies Plc

Multiple users can access the Dynamics 365 for Field Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Field Service User SL, except that access is limited to only the licensed device.

Appt - Intelligent Appointment Booking

Appt-Health

Appt is a cloud based application that revolutionises the way your practice runs 'call and recall'. We combine automated workflows with accessible digital technology (including SMS, email and voice calls) to save your practice money and maximise your income from targets like QOF.

Microsoft Dynamics 365 / CRM Implementation

Esuasive

End-to-end Microsoft Dynamics 365 solution design and project delivery, including: project management; road mapping; business process definition; fit gap analysis; PoC / solution prototyping; solution design; configuration and customisation; systems integration; data cleansing and data migration; testing; training; deployment and business adoption; hypercare; long-term support.

Online Appointment, Queuing and Event Booking System for Education

BookingBug Ltd

BookingBug is the ideal platform for Education organisations looking for a student and public facing multi-channel appointment, queuing and course booking solution as part of their transition to become Digital by Default. BookingBug brings together online, mobile, contact centre, on-site appointment, queuing and event management.

Megalist - On-demand workforce simplified

Megalist

Megalist is an end-to-end digital staff management platform that allows the creation and management of an on-demand workforce. Megalist eliminates the need for staffing agencies by giving authorities the tools to create & manage an on-demand workforce. Includes automatic rota generation. Agility, elastic, workspace, NHS.

Salesforce - Marketing Cloud

Salesforce.com

Marketing Cloud is a leading global provider of cross-channel digital marketing software-as-a-service solutions that empower organisations of all sizes to communicate with their customers through email, mobile, social, ads, and web experiences. ©SFDCGC102018

Nexmo Voice API

Nexmo Inc.

Enable an enriched calling experience adding powerful voice features to your inbound and outbound calling through Nexmo's Voice API.

Dialogue

Delib Ltd

Dialogue is an online platform for constructive conversations with citizens and stakeholders at the formative stage of a decision. You create a specific challenge to which people can contribute ideas and submissions. Dialogue brings together diverse voices in order to create better informed and more inclusive decisions.

Silverbear Membership User License

Silverbear

Silverbear Membership is designed to meet the current and evolving needs of membership organisations who are looking for an integrated system that will unify their data and delivery operational efficiencies. The Silverbear Membership User License is utilised in conjunction to any Dynamics 365 user licensing.

Trillium Dynamics 365 - Grants Accelerator

Trillium Systems

The Trillium Dynamics 365 Grants Accelerator is a proven application that allows you to streamline all aspects of grant management within not for profit organisations. It is architected to sit on top of and significantly enhance functionality available in Microsoft Dynamics 365 CRM.

ACT Cloud Concessionary Portal

ACT

The ACT Cloud Concessionary Portal provides a customer facing website which is delivered and accessed across an agreed web URL, or directed via scheme owned site, providing end users the ability to apply, renew and replacement their smart concessionary bus pass.

GovMetric

ROL Solutions Ltd

GovMetric is an established service enabling over 75 public sector providers to gather customer feedback and thereby understand the quality and quantity of their service delivery across all of their access channels, 24 x7. Online reporting allows the data to be analysed, graphed, distributed and benchmarked thereby gaining maximum insight.

Mydex Personal Data Protection as a Service

Mydex Data Services Community Interest Company

The Mydex Personal Data Protection Service enables organisation to outsource storage of the personal data on their customers, citizens and employees to the individuals themselves and sets in place a data sharing agreement that allows them to access it when and where they need to using the Mydex Trust Platform

CRM on Dynamics 365

Equiniti ICS Ltd

Customer Relationship Management on an Azure based Dynamics 365 platform. Designed to manage and maintain citizen relationships, track engagements and deliver actionable data. Data driven solution that improves how you interact with citizens. Tangibly streamline processes and increase citizen satisfaction with service.

Salesforce.org Communities

Salesforce.org EMEA Limited

Salesforce Communities is the transactional, self-service web portal. Proactively push knowledge to answer constituent queries. Enable community collaboration and support. Validate identity to allow users to create cases, browse case updates and transaction history. Generate web forms to submit information directly into support processes and the back office.

Cirrus Admin / Supervisor License

Cirrus

The Cirrus Admin / Supervisor license provides enhanced functionality to make and receive calls / interactions, manage interactions, and the ability to be able to view historical and real-time interaction management information. Users simply need a web browser to access the service.

Dynamics 365 for Marketing

Silverbear

Dynamics 365 for Marketing is a marketing automation solution that can help turn prospects into business relationships. It is primarly aimed at B2B and low volume B2C organisations.

Microsoft Dynamics 365 for Customer Service

Tisski Limited

Microsoft Dynamics 365 for Customer Service unifies the way people experience your organisation through self-service, peer-to-peer and assisted service. Dynamics 365 for Customer Service enables organisations to offer world-class customer service that leads to loyalty. Provide the seamless service your customers expect by meeting them with the information they need.

Dynamics 365 Non-Production Instance Add-On

Gaia Technologies Plc

For test environments, training applications, and sandbox environments configured within an organization. Users with a Dynamics365 P1 Business Application subscription can access the default Dynamics365 Plan1 Business Application Non-Production instance included in the subscription, and every additional Non-Production instance associated with the same tenant.

Trillium Membership Management System

Trillium Systems

Trillium's Membership Management System, based on Microsoft Dynamics 365, offers essential out of the box functionality, perfectly suited to the needs of membership organisations, associations and not for profit bodies.

datb: kinodb enterprise application platform

datb limited

Provision and support of securely hosted development, testing and production environments using the kinodb application development and deployment framework. kinodb allows the development and deployment of enterprise applications of all types in a fraction of the time required by conventional development tools.

Access thankQ CRM

The Access Group

Access thankQ CRM is a user friendly and modular Contact Relationship Management solution which caters for non-profit, education and membership organisations. It addresses Marketing and Communications, Grant Awarding, Income / Donation Processing, Gift Aid, Volunteer Management and Event Management.

Appian Cloud

Appian Corporation

Appian is a digital transformation platform combining intelligent Business Process Management (iBPM), dynamic/adaptive case management, and low-code application development. Fully web-based, Appian makes it easy and fast to design and deploy custom business applications—without coding—with workflow management, real-time reporting/business activity monitoring (BAM) and collaboration, content management, integration, and mobile capabilities.

Ellucian CRM Suite

Ellucian

Ellucian CRM delivers a solution with enterprise-grade performance, created specifically for the HE industry. Its integration with key systems, along with customisable workflows, activity tracking, and task management enables greater productivity. Resulting in more effective recruitment, enrolment, support and retention of current students, and cultivation of meaningful relationships with alumni.

CBPm Case Management Platform

Fincore Limited

CBPm is a secure, fully featured, extensively configurable, structured case management platform supporting user defined case records and workflows. It facilitates secure collaboration, case and task prioritisation, document management, reporting and service monitoring, legacy systems integration and advanced data handling (e.g. automating applicant vetting, invoicing)

SharpCloud - UK OFFICIAL

Babcock

SharpCloud is a top-down, data-driven, high-level strategic visualisation and communication tool, which allows users to arrange information into engaging visual stories and dynamic presentations. It enables users to bring together knowledge, content and stakeholders, and tell meaningful stories behind complex issues.

Silverbear Membership Essentials Server

Silverbear

Essentials Server provides core platform componentry designed to meet the current and evolving needs of membership organisations who are looking for an integrated system that will unify their data, deliver operational efficiencies through workflow and automation.

Microsoft Dynamics 365 / CRM for District, Borough and City Councils

Esuasive

Microsoft Dynamics 365 / CRM for District, Borough and City Councils is designed to meet the specific requirements of local authority service provides, spanning the provision of social housing, environmental health, waste collection and disposal, leisure services, social care, planning and other local public services.

Microsoft Dynamics 365 for Project Service Automation

Bytes Software Services

Supports professionals who manage projects and customer engagement process end-to-end. Capabilities required for setting up a project organization, engaging with customers, project scheduling/costing, managing and approving time expense, and closing projects. Plus Microsoft Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification, Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/project-service-automation bsscloud

Artificial Intelligence Contact Centre Agent

Contact Centre Systems

An artificially intelligent Contact Centre agent that holds a conversation with website users to answer questions in natural language, also known as a Virtual Agent. Virtual Agents can answer questions in multiple languages, scale instantly with demand and work 24x7 without a break.

Salesforce - Add-ons

Softcat Limited

Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services beyond the Salesforce platform is easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want. © SFDCGC92018

SAP Hybris Cloud for Customer (C4C)

Mindtree Limited

The provision of implementation services for the end-to-end implementation of SAP Hybris Cloud for Customer (C4C) and Cloud for Service(C4S) into a customer’s existing SAP landscape. This service also includes a range of pre and post implementation services to support the customers adoption of SAP Cloud for Customer and Service.

Dynamics 365 for Sales Device SL

Civica UK Limited

Multiple users can access the Dynamics 365 for Sales application through shared device login. The use rights are equal to the Dynamics 365 for Sales User SL, except that access is limited to only the licensed device. Please note there is no Dynamics 365 Enterprise Plan 1 device license.

Dynamics 365 for Field Service

Bechtle direct Ltd.

Capavility for field-based service teams, leveraging tight integration between Dynamics 365 for Customer Service case management capabilities and field service work orders. Field service management,work-order management, schedule, dispatch, routing capabilities, repairs-and-returns management, inventory management. Also Social Engagement, Voice-of-the-Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/field-service

Dynamics 365 for Finance & Operations

Softcat Limited

Microsoft Dynamics 365 for Operations, brings together a complete set of adaptable enterprise resource planning functionality that include, financials, human resources, demand planning, procurement, supply chain, manufacturing and distribution that are combined with business intelligence, infrastructure, compute and database services in a single solution. https://www.microsoft.com/en-gb/dynamics365/operations

Collaborative Business Process Management (BPM) Platform

Fincore Limited

CBPm’s Business Process Management Platform allows you to rapidly define, manage and automate your business processes. We put the power in your hands to develop a truly agile organisation: realising efficiencies quickly, making the complex manageable, allowing you to adapt rapidly to change and to continuously improve your operations

Etain Microsoft Dynamics 365 Solution

Etain Limited

The provision of custom solutions using Microsoft Dynamics 365 as a base platform and with integration to secure portal or SharePoint Online. Examples include integrated case and document management, records management, and tracking solutions. Solutions often incorporate real-time or batch integration with external data sources.

Dynamics 365 Plan

Phoenix Software Ltd

Dynamics 365 Plan includes access to Customer Engagement Plan functionality plus Dynamics 365 for Unified Operations Plan.

Mydex Cluster Collaboration Platform

Mydex Data Services Community Interest Company

The need for locally integrated services is growing. This requires integrated journeys, reducing effort and improving outcomes. Information can flow seamlessly and securely, intervention is timely, and services are more effective. Our collaboration platform allows organisations across varying sectors and regulatory environments, working in 'clusters', to deliver joined-up services.

Salesforce - Marketing Cloud

Softcat Limited

Marketing Cloud is a leading global provider of cross-channel digital marketing software-as-a-service solutions that empower organisations of all sizes to communicate with their customers through email, mobile, social, ads, and web experiences. © SFDCGC92018

Employability Management Information Software (MIS)

ICONI Software Ltd

ICONI’s Customer Engagement & Progression (CEP) software is a cloud-based Management Information System that has been designed for industries that help people into sustainable employment. CEP includes a full tracking service from initial referral to exit and also includes an employer relationship function.

Workflow Management Platform

Fincore Limited

CBPm’s secure Workflow Management Platform allows you to define, manage and automate mission critical workflows and business processes, accelerating operations and reducing cost. Applications include licensing, vetting, service onboarding, procurement, powering citizen web services, compliance and regulatory management, secure collaboration, document management, data sharing, and case management more generally

Dynamics 365 for Customer Service

Softcat Limited

Microsoft Dynamics 365 for Customer Service is the recommended choice for your customer support teams. It provides licensed users with access to core customer service capabilities including Enterprise case management, Interactive Service Hub, Unified Service Desk, SLAs and Entitlements, and other Service group management functionality. https://www.microsoft.com/en-gb/dynamics365/customer-service

Dynamics 365 for Field Service

Silverbear

Field Service is the choice for field-based service teams, leveraging integration between case management and field service work orders. It provides access to field service capabilities including work order management, schedule, dispatch, and routing capabilities, repairs and returns management, and inventory management. User also includes rights to other capabilities. https://www.microsoft.com/en-gb/dynamics365/field-service

Mydex Social Impact Utility Platform

Mydex Data Services Community Interest Company

Delivering sustainable social impact and outcomes requires the seamless integration of services to citizens and the communities they belong to. We enable integrated journeys, reducing friction, effort risk and cost. Information can flow seamlessly and securely, intervention is timely, and services are more effective and the impact and outcomes measured

Mydex GDPR Compliance Package

Mydex Data Services Community Interest Company

The GDPR, compulsory from May 2018, requires new levels of support for transparency, informed consent, and data portability, on-going access to personal data, information about its use and sharing with third parties. We address these requirements in one simple set of API services that can be integrated into existing environments.

Bramble Hub Membership Engagement Services - MES Experience

Bramble Hub Limited

MES Experience is the leading real-time platform for capturing, analysing and reporting on patient and staff experiences including the NHS Friends and Family Test. It provides multi-channel data collection, bespoke reporting, a unique solution for automated free-text analysis of patient comments, and is built in partnership with our NHS clients.

Dynanmics 365 Production Instance Add-On

Softcat Limited

The Production Instance Add-On is well suited for multi-instance deployments such as departmental applications configured within an organization. Licensed users associated with a Dynamics 365 Plan 1 Business Application subscription can access the default Dynamics 365 Plan 1 Business Applications instance included in the subscription

Dynamics 365

JDS365

Dynamics 365 service development and implementation. Dynamics 365 solution designed to deliver a digital workplace solution. JDS365 provide well-defined methodology to ensure successful delivery of Dynamics 365 components, including Sales, Customer Service, Field Service, Talent, Retail, Finance and Operations, Marketing, Business Central.

Dynamics 365 for Team Members

Comparex UK Ltd

The Dynamics 365 for Team Members subscription is a named user subscription designed for users who are not tied to a particular function, but who require basic Dynamics 365 functionality. This license includes read access as well as some write access for select tasks across all Dynamics 365 apps.

Salesforce.com Implementation, Support, Custom Development & Integration Services

Espire Infolabs Ltd

Espire Infolab provides specialized customization and integration services for Salesforce.com clients, to enhance user experience and productivity of the client teams'. Espire Infolab provides very effective and efficient support and maintenance services to Salesforce.com clients.

Dynamics 365 Additional Portals and Page Views

Insight

The default Portal provided with Dynamics365 P1 business application subscriptions may be extended by purchasing additional portals, for use as a non-production portal, or additional production portals. Also extend the default 1 Million monthly page views capacity of the Portal by purchasing additional page views in increments of 500,000.

CHC2DST - Continuing Healthcare Assessment Process Digital Solution

IEG4 Limited

CHC2DST allows digital entry of e-Checklists, e-Assessments and e-DSTs using e-forms mirroring National Standards. Workflow automation accelerates communications and drives eligibility decisions. CHC2DST supports collaboration around a case reviewing e-Assessments of the individual. Elimination of paper improves process transparency facilitating faster decisions to achieve the National 28-Day Turnaround Standard.

FOI Tracker

ROL Solutions Ltd

FOI Tracker was launched in 2016 as part of the Complaints Tracker Case Management Software and is a complete and cost-effective solution designed specifically for the local government sector allowing for the effective management of Freedom of Information Requests (FOI) within legislative timescales.

SmartMessage

Appdragon

SmartMessage is a enterprise messaging platform that allows organisations to reach out to there clients/ customers/ patients/ employees/suppliers in a fast and reliable manner. The service is used for a variety of uses ranging from Friends and Family surveys to 2 fa services and employee notification services.

Cirrus Voice Desktop License

Cirrus

The Cirrus Voice Desktop License provides agents with the functionality required to make and receive calls on their workstation using a browser to access the Cirrus Cloud Telephony Services. Agents will be able to view queue information, chat to other users, view reports and see other operator states.

XMA Salesforce Add-ons

XMA Limited

Extending Salesforce services is easy with a host of powerful add-ons. Pre-integrated, adding extra functionality and services beyond the Salesforce platform is easy. The add-ons listed give you the extra capability, tools and capacity you need to configure your Salesforce service the way you want.

E-Surveys and Feedback

Leicestershire Health Informatics Service

On line responsive mobile friendly real time surveys for data collection, feedback forms; suitable for service users, patient and staff, such as Friends and Family Test, Patient Experience; Equality and Diversity Monitoring, Service and Customer Satisfaction, Organisational Performance, for Continuous Improvement and Quality, Internet and Intranet / Secure Encrypted Forms

UX Design

Pulsion Technology Limited

Our service creates the optimum user experience, through engaging designs and visual features. We take a user-centric approach to all UX Design, providing a layout that is unique to your organisation and user needs. Our designs are mobile first and fully accessible across all devices, for all user types.

Dynamics 365 for Talent

Softcat Limited

Microsoft Dynamics 365 for Talent enables exceptional experiences across employee attraction, engagement, development, and retention.

AvePoint Citizen Services

Phoenix Software Ltd

AvePoint Citizen Services is a SaaS platform that makes it easy for governments of any size to digitise Citizen services, modernise their case management, improve customer satisfaction, streamline their operations and surface deep insights about their municipality.

CoreGov - Microsoft Dynamics 365

Core

Core sales capabilities , including lead and opportunity management, product, price list, and order management, sales group management functionality. Also includes rights to Unified Service Desk, Microsoft Social Engagement, Voice of the Customer, Mobile Offline Sync, Gamification, and Microsoft PowerApps capabilities. https://www.microsoft.com/en-gb/dynamics365/sales

Microsoft Dynamics 365 for CRM - for Housing Associations

Hitachi Solutions Europe Ltd

This service provides an accelerator to implement Microsoft's Dynamics 365 Customer Service and Sales modules for Housing Associations including basic Case Management. This provides a mobile, 360 view of customers and can be optionally integrated to other Systems. The service is fully defined in the specification available on request.

Apprenticeship & Learner Management Software (LMS)

ICONI Software Ltd

Our CEP software is a Learner Management System (LMS) contains everything that you need to effectively deliver your Skills-based & apprenticeship support programmes. CEP works by tracking a learner's support journey from referral through to the completion of the programme, ensuring that they are provided with the best possible support.

Dynamics 365 for Marketing

Softcat Limited

"Dynamics 365 for Marketing is a marketing automation solution that can help turn prospects into business relationships. It is primarly aimed at B2B and low volume B2C organisations."

Pegasystems Cloud Software - Proof of Value

Pegasystems Limited

This ‘proof of value’ offering allows customers to trial Pega products. Pega is #1 for customer engagement and digital process automation software including Case Management and BPM, real-time customer decisioning, artificial and workforce intelligence, and RDA/RPA. The no-code solutions support digital automation agendas and transform constituent engagement.

Darzin Public Consultation Software

Darzin Software UK

Cloud-based public consultation software designed to help public bodies run efficient and effective consultation processes. Darzin is the only software that offers qualitative, quantitative and spatial analysis, and integrated consultation data. Built-in survey tool, task management, grievance management and more. Darzin is secure, easy-to-use and very well supported.

Microsoft Dynamics 365 / CRM for Museums and Galleries

Esuasive

Microsoft Dynamics 365 / CRM for Museums and Galleries has been designed from the ground up to meet the specific requirements of museums, galleries and other arts and cultural organisations.

Dynamics 365 Unified Operations Plan

Softcat Limited

Dynamics 365 for Unified Operations Plan includes full read, edit and approval access across the entire ERP solution plus Microsoft PowerApps capabilities. Dynamics 365 for Finance and Operations Plan includes flexibility to use Dynamics 365 for Talent, Dynamics 365 for Retail, and full PowerApps P2.

SpeakInConfidence

WorkInConfidence Limited

SpeakInConfidence is the anonymous communications platform for employee/stakeholder engagement, feedback, pre-whistleblowing and whistleblowing. Anonymous two way communications with own management, forums and surveys, make it easier for employees to discuss concerns and ideas with management, delivering: enhanced employee voice; enhanced management understanding; and enhanced engagement and performance with reduced risk.

Antenno

Virtuoso IT Limited

Antenno is a mobile app that assists councils and other organisations working in the public sector to get information out quickly to people in the community. Antenno allows you to not only send alerts and notifications but also receive feedback and input from the community, increasing awareness, satisfaction and engagement.

Salesforce - Lightning Sales Cloud

Salesforce.com

Sales Cloud supports Government’s drive for revenue generation and comprehensive stakeholder management. Powerful CRM capability allows tracking of relationships, manage activities and assign tasks to other team members. From internal stakeholder management to grant and opportunity management, our extensive reporting provides the transparency and metrics to enable success. ©SFDCGC102018

Microsoft Dynamics 365 Additional Portals and Page Views

Bytes Software Services

The default Portal provided with Dynamics365 P1 business application subscriptions may be extended by purchasing additional portals, for use as a non-production portal, or additional production portals. Also extend the default 1 Million monthly page views capacity of the Portal by purchasing additional page views in increments of 500,000. bsscloud

Interactive Voice Response

Temple Interactive Media

Automated telephone call handling. Our systems are used for credit card payments, voicemail, voting and information services. Voice interface using telephone keypad or Speech Recognition to connect to databases and APIs. Call centre overflow and routing.

Data Visualisation

Pulsion Technology Limited

We create data visualisation tools that enhance business intelligence and improve public services. Our data visualisation software provides real-time and historic tracking, which can be presented and reported on in a host of popular formats.

Dynamics 365 for Field Service Device SL

Softcat Limited

Dynamics 365 for Field Service device license, multiple users can access the Dynamics 365 for Field Service application through a shared device login. The use rights are equal to the that of the Dynamics 365 for Field Service User SL, except that access is limited to only the licensed device.

Nexmo SIP Trunking

Nexmo Inc.

Easily connect your existing PBX infrastructure to the world in minutes without needing to plan around peak traffic, scaling up and down with virtually unlimited capacity on-demand.

Dynamics 365 for Operations Device SL

Civica UK Limited

With the Dynamics 365 for Operations device license multiple users can access through a device to operate a point of sale device, shop floor device, warehouse device or store manager device.

Workpro FOI DP Requests Case Management System

Computer Application Services Limited

Workpro Freedom of Information (FOI) and Data Protection (DP) case management software supports efficient request handling (SAR, EIR etc.). GDPR compliance features. Workflow with built-in targets guide staff through correct procedure, with templates, reminders and alerts for convenience and consistency. Reporting and performance monitoring improves analysis and control.