Search results

388 results found in Cloud software in the category SMS

Apply filters

Clear filters
Cloud deployment model
Supplier type
User support
Using the service
Metrics reporting
Connected public sector networks
Data protection between buyer and supplier networks
Data protection within supplier network
Data storage and processing locations
User authentication
Management access authentication
Security certification
Security governance standards
Datacentre security standard
Staff security clearance
Minimum government security clearance
Pricing options
388 results found

Puzzel Contact Centre

Puzzel Ltd

Puzzel Omni-channel Cloud Contact Centre solution offers Voice, Email, SMS, Web-chat and Social media channels, integrated in a single, compelling, UI. Puzzel also offers Workforce Optimisation (QM, WFM, PM), Speech Analytics, Payment, Chatbots, Knowledgebases and full integration to CRM systems via a comprehensive API.

Email Surveys

Rhubarb Business Services Limited

Everyone has a voice. Our multi-channel customer and engagement platform helps to engage and connect colleagues, patients, customers, staff and service users. Offering multi-language surveys with enhanced real-time dashboards and sentiment analysis.

Mobile Journey

Esendex Limited

A secure and interactive mobile messaging solution, facilitating the meaningful personalised connections you need to have with your customers. Whether you need to process payments or complete an income expenditure process, the Esendex Mobile Journey enables you to actively and efficiently engage with your customers on a whole new level.

Boomerang Triage

Boomerang I-Comms Ltd

Engage customers and stakeholders with a SMS and IVR engagement tool. Utilise a dynamic decision tree ensuring relevance and interest including the ability for data look up, security and identification for such things as surveys, helpdesk, inbound reporting, call-backs and much more. Complementary with Boommail and other Boomerang products.

Kirona Enterprise Resource Planning Service

Kirona Solutions Ltd.

The Kirona Enterprise Resource Planning solution offers a single integrated solution as a Service enabling public sector staff delivering services in the field to view information required to carry out their job, eliminate paperwork, speed up job completion, and support data capture on a range of mobile platforms and devices.

storm® CONTACT™

Redwood Technologies Ltd

storm® CONTACT™ is a multi-channel CCaaS (Contact Centre as a Service) solution for inbound and outbound interactions, delivering iACD® (intelligent Automated Contact Distribution) for any size of organisation. This connects people and devices to the best automated or live resources, however, wherever, whenever and in whatever quantity they interact.

PureEngage Cloud

Genesys Europe B.V.

The Genesys PureEngage Cloud Customer Experience platform provides organisations with a complete customer contact service that will deliver consistent, seamless and personalised experiences across all touch-points. Whether via self-service or human-assisted, Genesys ensures alignment with the stage and type of the citizen’s journey.

Bramble Hub Xn Leisure - Leisure Management Systems

Bramble Hub Limited

Xn Leisure is an innovative provider of comprehensive IT solutions for the public and private sport, leisure and fitness sectors. Cloud based front of house, on line, mobile, self service and business intelligence solutions reduce cost and positiveley change to way you connect with customers.

Mobile Development

BeingOnline

We design, build and test mobile apps for both iOS and Android platforms, and are a member of the Apple Developer Program. APIs and Administration consoles can be created by our experienced team of application developers to support the app, allowing easy management of app content.

Collections CRM

BrightOffice Ltd

Collections CRM is a fully integrated enterprise cloud software solution for any organisation that wants to process and manage Debt Collection. Our Collections CRM covers debtor analysis and court management helping to ensure a quicker turnaround on all debtor cases.

Axiell Library Management System

Axiell ALM Ltd

Axiell’s Library Management System is the cornerstone of the library, providing the technical foundation from which core library functions, administrative tasks, customer communications and service delivery all run.

DrDoctor Patient Engagement Platform

DrDoctor (ICNH Ltd)

Enhance appointment booking by enabling patients to book, change and cancel their appointments. Communicate with your patients on their terms and save money in the process by moving correspondence online. Collect insights from your patients and clinicians digitally to improve outcomes and reduce follow-up activity. Enable value-based healthcare.

Okta API Access Management

Avari Solutions

Your custom apps are increasingly modern with an API backend. Secure enterprise data and enable developers to focus on the user experience. Control access for any type of user or service in one place. Create, maintain and audit API access policies.

Market Research tool by SmartSurvey

SmartSurvey Limited

SmartSurvey is a UK-based online market research tool which can be used to carry out surveys online. SmartSurvey also allows you to purchase respondents to take part in your surveys easily and cost effectively.

SmartAgent Automate - Chatbot

Mission Labs Limited

SmartAgent Automate will transform your customer care and sales teams with multi-channel and multilingual, asynchronous chat which seamlessly switches between integrated bot and agent, depending on the context. Completely deflect high volume, low value contacts via our automated chatbot, leaving your agents free to focus on serving high value contacts.

Horizon Licensing

StatMap Ltd

Developed by Licensing professionals, Horizon offers a uniquely complete solution for Licensing operations; covering all aspects of the Licensing process. Horizon’s powerful workflows enable full management reporting tools for internal and external reporting and management requirements.

Pitney Bowes EngageOne™ Communicate

Pitney Bowes Software Europe Ltd

A complete, enterprise class, solution for managing in- and out-bound e-mail and SMS customer communications. It provides monitoring, management and work-flow processes to support the higher demands of sending service and transactional communications via digital channels.

Practice Messaging for Community

iPlato Healthcare Ltd

Practice Messaging for Community is a 2-way text messaging system that improves appointment attendance and improves the patient experience. Direct integration with Community PAS ensures full automation. Advanced routing of patient responses and customised templates based on Clinic ensures service safety, continuous improvement and delivery of benefits.

Trustwide Doctor Rostering

Rotamap Ltd

Trustwide Doctor Rostering combines CLWRota, Medirota and Central Reporting services for all doctors across an NHS Trust. Trustwide Doctor Rostering enhances communication and collaboration between departments and central teams, and provides metrics to guide improvement in areas such as consultant productivity and theatre and clinic utilisation.

SmartSurvey Enterprise Team

SmartSurvey Limited

SmartSurvey is a UK-based, enterprise-level, online survey & questionnaire tool which can be used to create and collect data through Online Forms, Emails, SMS and QR codes for Customer Satisfaction Surveys, Employee Surveys, Market Research, Training Evaluation, Assessments, Patient Satisfaction, FFT Friends and Family Tests and much more.

CardByPhone

X-on

CardByPhone removes credit and debit card data from being accessible within an organisation during phone transactions. PCI-DSS requirements which govern security when handling card data are taken out of scope. CardByPhone can be integrated with contact centre and order processing systems or as a complete hosted telephony environment.

SMS: CAMPAIGN MANAGER SMS marketing platform

Mobisoft Corporation Ltd.

A British government approved SMS messaging system, designed ground up in conjunction with Embassies, global international organisations and corporate multi-nationals. Campaign Manager is used to send marketing and other information to individuals.

Audio Conferencing

8x8 UK Limited

HD Audio Conferencing service single click from 8x8's X Series (1-8), increases productivity, delivering a full collaborative solution via single web app, including conference calls with virtual online meetings; screen sharing; white-boarding; team meetings; video conferencing, Jitsi meeting experience (opensource); inbuilt telephony, IM & recording with call plans.

CommsSender

Doccentrics

CommsSender is a hybrid mail solution that outsources your printed letter delivery. This simple technology enables you to quickly shift from desktop printing and manual post handling to commercial printing. Instead of printing locally, employees simply print to a virtual printer where the documents are processed for fast, affordable delivery.

Customer Administration

Target Group

Our modular system functionality, coupled with our extensive market knowledge, experienced front and back-office teams, multi-product and asset-class capabilities, and group digital transformation insight, position us as Financial Services experts in end-to-end customer administration. Our solutions can be deployed as software-as-a-service, a managed service, or a business process outsourcing engagement.

Surveys - Including Friends and Family (FFT) /User Experience/HR/Ad-Hoc Surveys

ERS Connect

Blended multi-channel surveys, Cost-effective routing, answer-based-response. SMS/Web/Email/Hyperlink/IVR/IVM/Agent/Paper/Postcard/Portal Maximum response rates through escalation channels Friends-and-Family-Testing (FFT) Staff surveys, user testing, employee engagement, post discharge, A&E, Unify report, sentiment analysis Supports Accessible-Information-Standards and digitisation of communications. See our other services for: Cloud-based, digital patient engagement

SMS: Not-for-Profit (Charity) messaging platform

Mobisoft Corporation Ltd.

A British government approved messaging system, designed ground up in conjunction with Embassies, global international organisations and corporate multi-nationals. Used by: FCO, Embassies, DFID, UN, EU, NHS, Banks local and central government

CDW 8x8 Audio Conferencing

CDW Limited

HD Audio Conferencing service single click from 8x8's X Series (1-8), increases productivity, delivering a full collaborative solution via single web app, including conference calls with virtual online meetings; screen sharing; white-boarding; team meetings; video conferencing, Jitsi meeting experience (opensource); inbuilt telephony, IM & recording with call plans.

Chat

Esendex Limited

SMS Chat is one of many new innovations from Esendex, empowering Public Sector Organisations to engage in two-way conversations with customers via SMS. It provides a popular new communication channel for your customer, and, as multiple conversations can be held concurrently, improves productivity.

Lettings CRM

BrightOffice Ltd

Lettings CRM is a fully integrated true end-to-end lettings management and back office Cloud CRM system. Lettings CRM provides multi user access to allow the efficient management of your property lifespan with integrated workflows and task management.

O2 Business Messaging - Multi-channel Solution for Central Government

Telefonica UK Limited

Business Messaging is O2’s managed messaging product (including SMS,Voice,email,in-app push). The solution offers a web portal, email-sums and API to send business critical messages (real-time or scheduled). Government departments can use the web portal and available APIs to send SMS providing information and key services including appointment reminders, cost effectively.

Mutual Exchange Locata Service - MEL

Locata Housing Services Limited

Locata Pros Exchange Locata provides customers a way of advertising their property and searching for possible swaps. Exchange Locata is a direct, online social housing exchange service for tenants and landlords to exchange their homes. Customers register directly and if they find a potential swap, they then approach their Landlords.

Aptvision Radiology Information System (RIS)

Aptvision Ltd

APTVISION created a unified Healthcare Information System embracing latest technologies to enable quicker and more effective outcomes for Patients, Clinicians and Healthcare Providers. Putting patients at the heart of care we have ten stand-alone, inter-operable software solutions to manage the end to end patient pathway for Radiology and other ologies.

storm® SHOUT™

Redwood Technologies Ltd

storm® SHOUT™ is a mass multimedia alerts system which enables business to provision and distribute messages instantaneously. SHOUT delivers messages via SMS, voice, email, instant messaging or any other form of communication depending on what will best suit the situation and recipient, delivering effective, immediate mass communication.

O2 Business Messaging - Multi-channel Solution for Healthcare

Telefonica UK Limited

Business Messaging is O2’s managed messaging product (including SMS, Voice, email, in-app push). The solution offers a web portal, email-sms and API to send business critical messages in real-time or scheduled for the future. NHS trusts can send appointment reminders and patient communications cost effectively to reduce DNAs.

Health Wheel (myHealthWheel, HealthWheel Connect)

Captive Health

HealthWheel enables healthcare providers to create personalised digital experiences of care as a complete engagement and insight tool. Built exclusively for healthcare, HealthWheel is a powerful Staff Engagement and Patient Engagement solution.

Stopford, agenda - Generic Diary Management System

Stopford Information Systems

The Stopford diary system offers councils an all-in-one system that has all of the benefits of applying a generic diary across all services while still retaining the service specific functionality that services need to operate efficiently.

Debt-Management CRM

BrightOffice Ltd

Debt Management CRM is a fully integrated enterprise cloud software solution for any organisation that needs to process and manage debt. Covering the full flow of any business, from enquiry to customer account management, Debt Management CRM is perfect for any small, medium or large organisation.

Sport bookings and club management

Zipporah Ltd

Sports booking and Club Management offers complete sports pitch and facility bookings alongside comprehensive service management. Our online solution gives real time visibility, automatic VAT information, variable charging levels, league and other third-party bookings, easy integration with existing systems, comprehensive reporting and quick, easy installation. Complete management of sport facilities.

Crises Control Emergency Mass Notification Platform

crises control ltd

Crises Control helps organisations maintain lines of communication by making it easy to send notifications to any number of people at once, allowing for immediate, individual response with an automatic audit trail. Crises Control is invaluable for providing notifications to users, minimizing the impact to people’s safety and the organisation.

Connex One Contact Centre

Connex One

Connex One is a cloud based software as a service solution. It's an omnichannel, multi-channel data analytics platform and our clients can communicate with customers through several communication channels. The main contact centre communication channels being voice inbound/outbound, webchat, sms, email & social media.

Emx Solutions

KPMG LLP

Our service is a consultancy and technology based offering for the provision of Employee Benefits and Total Reward Statements to aid with employee engagement and communications.

Elector Centre & Citizen Portal

Democracy Counts Limited

Our Elector Centre suite of products provides a modular solution to provide a citizen portal to a local authority and includes a democratic toolkit to support Electoral Registration, Election Management and Count Day activities.

Probation Self-Service Portal – Direct2probationer

Core Systems

Probation Self-Service portal, Direct2probationer is the leading software for Community Rehabilitation Companies. It allows users on probation to access communications, information, and services. It’s the perfect tool for probationer reintegration. It can integrate with biometrics and other types of verification apps or hardware.

Surgery-wide Doctor Rostering

Rotamap Ltd

Surgery-wide Doctor Rostering combines CLWRota, Medirota, and Central Reporting services for doctors in all surgery-related specialities. Surgery-wide Doctor Rostering enhances communication and collaboration between departments and central teams, and provides metrics to guide improvement in areas such as consultant productivity and theatre and clinic utilisation.

10to8 Appointment Scheduling

10to8

10to8's intelligent booking system allows Governments and businesses around the world to: eliminate no-shows, deliver exceptional customer experience, and reduce the admin of high intensity appointments. 10to8 built to work with everyone: It's online, integrates with any calendar, any device, and communicates over any channel.

CDW 8x8 Unified Communications

CDW Limited

Unified Communications service from 8x8's X-Series (1 to 8), increases productivity, delivering a full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers.

Stopford, Courses - Course & Event Management System

Stopford Information Systems

The Stopford Course and Event system is designed to manage online booking of courses and events. The system allows organisers to create courses or events within divisions and assign advertising flags to better help attendees find the course or event they need.

Computerko Enterprise CRM/ERP

FEXCORP LIMITED

Computerko CRM/ERP is a Modular Cloud solution that can replace multiple SaaS solutions within your organisation. It provides a robust, secure, flexible solution with Customer self-service Portals. It can be customised to meet any business need i.e Social care, Case-Complaint management, Datalake Implementation etc.

Groupcall Alert

Groupcall Limited

A simple to use bulk SMS, voice and email messaging service for any business, large or small. An effective communication system to tens OR thousands of contacts simultaneously for general messages, appointment reminders or rapid response emergency communication. Saving time and reducing operating costs, Alert radically improves organisation-wide communication.

OWL Lite

Direct Path Solutions Ltd

OWL is a twice Government award-winning neighbourhood engagement & alerting system for Police and CSPs. It’s used by several police forces and councils to reduce crime, fear of crime and maximise potential of Neighbourhood Watch, Business Watch, Rural Watch, general community messaging and many other schemes across society.

Armour Mobile

Armour Comms

A London based organisation providing NCSC certified secure mobile communications (voice, video, messaging, group chat and data) on iOS and Android smartphones and tablets and Windows 10. Supplying Governments with cost-effective, easy to use technology combined with advanced security techniques to deliver cloud-based and on-premises solutions up to UK SECRET.

SMS Reminders

MMG Mobile Marketing Group

SMS Messaging alert services. The most highly accredited SMS provider for Security. UKAS Accredited ISO-27001, ISO9001, Cyber Essentials , Cyber Essentials Plus and Secure Digital Transactions Kitemark accredited. MMG delivers more SMS messages for UK Central and Local Government than any other provider.

Intelligent Cloud Telephony Inbound Service

Simplecall Business Ltd

Resilient Number Manager Platform delivers a wealth of call features including routing, queuing, recording, hunt group, multi-level IVR and blacklisting/whitelisting. Great for disaster recovery scenarios, capturing insights and analytics to help continually enhance and perfect inbound calling experience.

SAP Commerce Cloud

Edenhouse Solutions

SAP Hybris Commerce is a leading digital platform that allows you to connect with your customers anytime, from any device, driving digital transformation. Enabling you to put your customers at the heart of everything you do. Commerce Cloud contains Citizen, B2B, B2C and telecommunications templates for rapid implementation.

storm® CONTACT:WFM™

Content Guru Ltd (Redwood Technologies)

storm® CONTACT:WFM™ is an automated scheduling and resource optimisation solution which integrates seamlessly with existing workforce management systems. CONTACT:WFM automatically routes calls to available experts based on up-to-date schedules, and if the system detects any gaps in scheduling, email or SMS alerts are automatically triggered, ensuring consistency across the workforce.

Azdio Technical Services Limited Cloud ICT Software Services

AZDIO TECHNOLOGY SERVICES LTD

Azdio Technical Services Limited provides a full suite of Cloud ICT Software Services, including scoping, UI, data import/export, application analytics/ scaling, in-transit/operational/staff security/asset protection, availability/resilience, identity/authentication support in a secure, certified and documented way, training/demonstrations as required, and ongoing support of products it builds along with its partners'/other selected products.

SMS Campaign Manager

Esendex Limited

Surveys enable you to receive direct feedback from your customers at the time it's most relevant to them. By using the super-fast Esendex digital platform we are able to maximise your engagement and achieve response rates 10 times greater than traditional channels such as email, web and voice.

Cases-Claims CRM

BrightOffice Ltd

Cases-Claims CRM is an enterprise cloud software solution offering functionally rich case management package which can be customised to suit your business across a multitude of Case types. Offering a full end-end solution it will manage your business from client prospecting to Invoicing and Payments removing requirements for multiple packages.

SafeZone

CriticalArc Ltd

Critical Arc, a global tech innovator, designs and delivers a distributed command and control solution, SafeZone™, which is revolutionising the way organisations manage day-to-day safety and security operations. SafeZone provides response teams with complete operational awareness, to enhance the protection of dispersed people, facilities, and assets, while delivering efficiency savings.

Hybrid Mail and Outbound Communications

CDS

CDS and our partner Publisure offer an integrated multi-channel communications platform for outbound communications, incorporarting hybrid mail, SMS, email, web portal capabilities and print and fulfilment from our secure digital facility in Aylesbury. We integrate with virtually any internal application and help to deliver immediate efficiency and cost savings.

Hosted Telephony Unified Communications and Collaboration

Exponential-e Ltd

Exponential-e's Hosted PBX & Unified Communications and Collaboration Service provides users with Private Branch Exchange (PBX) functionality from our centralised, resilient voice application servers. Our Hosted PBX Service is a Cloud-based Unified Communications Service which is delivered over our business-only, reliable and low latency network.

Prison Video "Virtual Visits"

Phonehub IO Ltd

Prison Video is a secure purpose-built video call system enabling fully-monitored "virtual visits" between prisoners and approved contacts, either social or professional.

Horizon Local Land Charges

StatMap Ltd

Horizon Local Land Charges (LLC) is designed by Land Charges professionals, optimising workflows providing the most advanced system for meeting the objectives of LLC departments in recording searches, answering questions, and managing responses. Horizon LLC provides complete coverage of all operational requirements of Local Land Charges.

SMS Messaging NHS

MMG Mobile Marketing Group

SMS Messaging alert services. The most highly accredited SMS provider for Security. UKAS Accredited ISO-27001, ISO9001, Cyber Essentials , Cyber Essentials Plus and Secure Digital Transactions Kitemark accredited. MMG delivers more SMS messages for UK Central and Local Government than any other provider.

Messaging

ECKOH UK LIMITED

Smart SMS enables brands and enterprises to create immersive, intelligent and valuable consumer communications via mobile apps and SMS. It uses its Mobile Intelligence Platform, which uses ‘Big Data’ analysis of our aggregated data to produce factual and behavioural information on mobile numbers and the devices they on.

Contact Centre

Worldline

Worldline’s Cloud Omnichannel Contact Centre Platform provides customers with a personalised, frictionless, continuous experience regardless of channel (inc. Social Media), location or touchpoints; designed to harness both Artificial Intelligence (AI), Robotic Process Automation (RPA). Our Contact Self-service utilises IVR, Speech Recognition, Chatbots within a secure environment and full Audit trail.

storm® CONTACT:SOCIAL™

Redwood Technologies Ltd

storm® CONTACT:SOCIAL™ seamlessly incorporates social media channels into the multi-channel storm Cloud Contact Centre solution through intelligent Automated Contact Distribution®. This enables quick, informed responses to enquiries made through services like Facebook and Twitter, connecting people and devices to the best automated and live resources – however, wherever and whenever.

Debit and Credit Card Payments

allpay Limited

allpay’s Debit and Credit Card Payment Solutions are used by more than 550 clients encompassing all elements required to process a card payment. As well as providing a full range of front-end payment channels, allpay can provide organisations with a merchant account or work with their existing merchant account provider.

Engagement Hub

iPlato Healthcare Ltd

iPLATO Engagement Hub allows central or regional teams (cancer screening, NHS Health Checks, etc.) to collaborate with GP practices around multi-channel patient engagement. The Hub supports safe and secure GDPR compliant patient communication using SMS, myGP® App, IVR, e-mail and letter.

storm® SHIELD™

Redwood Technologies Ltd

storm® SHIELD™ uses intelligent IVR technology to field high volumes of calls before they reach agents, scaling in the cloud to meet any level of demand. The sophisticated voice response capabilities allow customers to access many services automatically - from an account balance, to a secure payment system.

Horizon Street Naming and Numbering (SNN)

StatMap Ltd

Horizon Street Naming and Numbering (SNN) is the sister product of Horizon GMS (LLPG / LSG). It provides a means of handling all SNN applications through the SNN process life-cycle. Incorporates eVO spatial engine, hosted PSMA OS mapping, document creator and integrated document management system.

SMS: NHS Serve SMS Platform

Mobisoft Corporation Ltd.

An SMS solution to replace NHSmail. NHS Serv integrates seamlessly with existing appointment handling software via API. NHS Serv is fast becoming the solution of choice for many Hospitals, NHS Trusts and local Surgeries. NHS Serv includes technologies taken directly from our PROTECT platform, trusted by many governments globally.

storm® CONTACT:SMS™

Content Guru Ltd (Redwood Technologies)

storm® CONTACT:SMS™ delivers a wide range of SMS solutions including automatic, mass outbound alerts, automated text enquiries and automated reminders, integrating with and leveraging information from existing CRM and back-end systems. CONTACT:SMS also manages inbound SMS, delivering messages to agents in a single, blended multi-channel queue to optimise communication processing.

One Digital Enterprise

Capita Business Services Limited

One Digital Enterprise is an end-to-end digital platform, enabling organisations to deliver exceptional customer service. One Digital Enterprise incorporates the One Digital Portal and One Digital Forms and Contact Manager services. These individual components are both available via G-Cloud.

Access thankQ CRM

The Access Group

Access thankQ CRM is a user friendly and modular Contact Relationship Management solution which caters for non-profit, education and membership organisations. It addresses Marketing and Communications, Grant Awarding, Income / Donation Processing, Gift Aid, Volunteer Management and Event Management.

The Hire Lab Recruitment, Applicant Tracking & Onboarding Solution

The Hire Lab

The Hire Lab empowers you to streamline and automate your hiring whilst offering a superior candidate experience – from application, assessment, interviewing through to onboarding aswell as DBS checking & seamless integration with systems such as NHSJobs & ESR. This is all offered alongside training and ongoing support as standard.

Maxemail

Emailcenter UK Limited

Maxemail is a cloud based software solution for email marketing, email automation and transactional email applications.

Dynamics 365 portal - Adxstudio implementation service

XRM Technologies

xRM Technologies offers the complete range of professional services, tailored for the delivery of Microsoft Dynamics 365 portal, Adxstudio and associated technologies. The end solution offers a rich self serve experience that supports your OMNI channel for customer interaction.

Assistance Manager

Agile Byte Ltd

Assistance Manager is a simple, modern, secure enterprise level emergency response system. The solution is designed to efficiently capture and manage information from the outset of an event, maintaining a single view of an emergency that can be seen and updated by central control units and distributed rapid response teams.

Customer Care

Target Group

Our customer care expertise provides reliable, compliant customer support and remediation solutions. We enable our clients to manage customer requirements, react to regulatory challenges, remuneration requirements, or other ad-hoc remediation services. Our specialist, customer-care focused complaints solution enables efficient, transparent, FCA-regulated processes that deliver fair resolutions for your customers.

Healthy New Towns

Inhealthcare Ltd

Inhealthcare's Digital Health Platform allows clinicians to automate monitoring, self-care and behavioural change programmes, leveraging a range of patient communication tools. Partners can integrate their own products and services. We are clinician and patient led in everything we do, focussing on real NHS problems rather than technology.

Neotouch

Neopost UK Ltd

Hybrid Mail

4net Hosted Contact Centre

4net Technologies Ltd

4net offers omni-channel contact centre services from world leading application providers. Our services can be delivered via a number of hosting options, private, public and hybrid cloud. Services include customer analytics, skills-based routing, enhanced IVR, preview campaign dialler, dashboards, customisable wallboards, quality monitoring, multi-level permissions, call recording and open APIs.

Hosted PBX

8x8 UK Limited

Unified Communications service from 8x8's X Series (1-8), increases productivity, delivering a full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM,conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers

Bill Payment Solutions

allpay Limited

allpay’s Bill Payment Solutions provide organisations with all forms of payment acceptance across cash, cheque, debit/credit card and direct debit from a single provider on a single platform. • Over the Counter Network Payment Solutions • Debit and Credit Card Payment Solutions • Direct Debit and Credit Solution

Micro Focus Service Management Automation X SMAX

Soitron UK Limited

SMAX offers unparalleled IT Service Management Experience via chatbot-powered virtual agent, mobile application, integrated social networking, smart ticketing with optical character recognition and smart email. SMAX is the industry’s first container-based, multi-tenant platform. Maintaining full data sovereignty, the security, data privacy and compliance of client information assets is ensured.

Council & Local Authority SMS Service

Reach-Data Ltd

We offer a dedicated inbound / outbound SMS service specifically aimed at Councils and Local Authorities. All services are housed in UK data centres using dedicated infrastructure and direct connectivity with the mobile networks. We are ISO 27001 accredited with a suitably scoped ISMS covering all services.

Number Validation

CCS Limited

Validation of mobile and landline numbers

B2M and PagerSMS

Saadian Technologies UK Limited

B2M is a reliable and secure web-based SMS communication and messaging platform. B2M can integrate with external systems and be used for mass notifications and 2-way communications. B2M supports the PagerSMS emergency alerting service. This turns a mobile phone into a pager that alarms continuously until acknowledged by the recipient.

Keyzapp Key Management System

Keyzapp

The comprehensive app for tracking keys. Lookup, issue & return keys in seconds, maintain comprehensive audit records, and automatically chase late keys. Fitting your exact processes, Keyzapp is completely paperless. It can be combined with optional contactless fobs for extra speed. Can also be used for tracking other small assets.

Over the Counter Payments

allpay Limited

allpay provides a comprehensive over-the-counter network payments service utilising more than 40,000 Post Office and PayPoint outlets and branches nationwide, providing organisations with daily transaction data via its secure cloud-based portal. Payments can be made via barcoded bill or plastic payment card.

OneLogin Identity Platform

Avari Solutions

With OneLogin's single sign-on portal users only have to enter one set of credentials to access to their web apps in the cloud and behind the firewall – via desktops, smartphones and tablet. Transform enterprise security and centralise control of users, apps and devices with cloud-based identity and access management.

Alternative-Investment CRM

BrightOffice Ltd

Alternative-Investment CRM is a fully integrated enterprise cloud software solution enabling organisations to manage the fixed and variable returns for investors. Covering the full flow of any business, from sales prospecting to customer account management, Alternative-Investment CRM is perfect for any small, medium or large organisation.

e-shot™ email marketing

Forfront Limited

e-shot™ is a leading Cloud digital marketing engagement platform. Including email, integrated SMS and enables Public Sector organisations to create engaging messages easily with no previous coding or design expertise. User friendly, drag&drop designer, fully-integrated powerful reporting tools. e-shot™ provides a simple solution to a sophisticated area of modern marketing.

SmartAgent Assist - agent desktop

Mission Labs Limited

Our powerful SmartAgent Assist app has been designed with your agents in mind. Consolidate all of your communication channels into a single interface, with all your contact and customer information integrated and displayed. Your agents focus on providing answers rather than figuring out why and who they’re talking to.

Customer Experience by SmartSurvey

SmartSurvey Limited

SmartSurvey is a UK-based online survey & questionnaire tool which can be used to measure customer experience and satisfaction through the power of the internet. SmartSurvey helps you engage with your customers and stakeholders through various channels, including your Website or by sending Emails and SMS Text messages.

Workforce management platform

Okappy Connected Workforce Management

B2B workforce management platform which enables you to connect to your subcontractors and manage all your work whether done by your employees OR subcontractors.

Qualtrics Customer Experience Platform

Qualtrics LLC

Measure your customer experience and turn it into actionable insights with the world’s most agile platform for customer experience improvement. Powered by iQ - our predictive intelligence engine – Qualtrics automatically surfaces deep insights and predicts the key customer experience drivers for your organisation with realtime, dynamic dashboards

2FA / OTP SMS

MMG Mobile Marketing Group

SMS Messaging alert services. The most highly accredited SMS provider for Security. UKAS Accredited ISO-27001, ISO9001, Cyber Essentials , Cyber Essentials Plus and Secure Digital Transactions Kitemark accredited. MMG delivers more SMS messages for UK Central and Local Government than any other provider.