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533 results found

533 results found in Cloud software in the category Feedback and reviews management

  • Verint Experience Cloud

    Verint Systems Inc.

    Verint’s Experience Cloud solution provides a start anywhere approach that covers the entire customer journey, the solution summary provides an overview into the experience cloud offering: • Verint Unified Experience • Verint Enterprise Experience • Verint Interaction Experience • Verint Digital Experience • Verint Predictive Experience

  • Civica Chatbot Frequently Asked Questions (FAQ) Service (Standard)

    Civica UK Limited

    Rapid deployment of Microsoft QnA Maker making complex frequently asked questions (FAQ) documentation readily accessible for up to 100 concurrent Chatbot users over web, social and voice channels. Includes advice to curate content sources and use of conversational AI to maximise value from Microsoft Bot Framework and Azure App Services.

  • Qualtrics Employee Engagement & Pulse

    Qualtrics LLC

    Qualtrics allows you to temperature check how your employees are feeling about working for your organisation, and build a picture of your entire workforce. Collect feedback from your employees on an annual basis or more regularly with pulse surveys.Analyse this data and use guided action-planning to enhance your managers performances.

  • TransUnion Open Banking

    TRANSUNION INTERNATIONAL UK LIMITED

    TransUnion Open Banking is an end-to-end solution to utilise Open Banking, including a hosted consent screen flow, API exchange and data processing.

  • Totara Performance (Talent Management Platform)

    Think Learning

    Totara Performance is a functionally rich, responsive talent and performance platform. Combines appraisal, 9-box grids, e-Forms, 360 feedback, talent pipelines, pay progression, revalidation and CPD; Seamless upgrade options to Totara Learn, and Totara’s TXP Enterprise extensions (Totara Learn TXP, Totara Perform, and Totara Engage). Healthcare, NHS, Government specialist experience.

  • Microsoft Dynamics 365 Sales

    Kick ICT

    Make the sales journey as smooth as possible. Manage your sales leads and opportunities more efficiently with access to new levels of insight on customer behaviour. Super charge customer acquisition and empower your business development team like never before, combining Office 365, Outlook and LinkedIn to build customer engagement.

  • Open Source WordPress CMS (Content Management System)

    Affinity Digital (Technology) Ltd

    Affinity is an experienced provider of WordPress solutions, hosting and migrations for enterprise-level solutions . We specialise in integration with line-of-business applications, thrive on complexity and offer full supporting services including analysis, upgrades and continual improvement across Discovery (design), development, hosting and security for your website, intranet or extranet.

  • Civica Empower

    Civica UK Limited

    Civica Empower gives your people a voice. We help you develop local leadership on the front line, and support organisational development by harnessing real-time employee feedback to provide meaningful, actionable insights.

  • Unified Communications as a Service (UCaaS)

    Cinos

    Unified Communications as a Service (UCaaS) by Stellaris leverages best-of-breed Cisco communications. Provides unified voice and video communications, multi-channel/omni-channel contact centre, voice/video/content conferencing, instant messaging/presence and voicemail to users in any location. With public or private cloud options, Stellaris delivers the organisational agility you need to drive true transformation.

  • Capacitygrid Single Person Discount Review

    Liberata UK Ltd

    Capacitygrid Single Person Discount Review provide councils with an effective, low cost means of eliminating fraud and error across SPD awards. The service delivers intelligent data matching, analysis and cleansing, including the delivery of reviews through the generation of letters and collation of responses and evidence via citizen facing tools.

  • WordPress CMS

    Pulsion Technology Limited

    We specialise in responsive website design, using the WordPress Content Management System (CMS). We create WordPress websites with a mobile first design strategy, ensuring a quality and consistent user experience on all platforms and devices. Our WordPress CMS experts will ensure your website is cost-effective, highly scalable and easily maintained.

  • Roadmunk

    Roadmunk

    Roadmunk is the end-to-end roadmapping tool for building and communicating your product strategy

  • Opinion8

    Square Systems Limited

    We empower organisations to be successful. We collate stakeholder feedback by IVR telephone, SMS, Email and the web around the clock in all languages. Real-time access to the feedback for analysis gives organisations a genuine understanding of the customer experience, identifies areas for improvement and promotes consolidation of good practice.

  • Bramble Hub Icon - DOPiX

    Bramble Hub Limited

    DOPiX is an enterprise customer communication and output solution for fast transitioning of legacy Customer Communication Management (CCM) systems, which historically have proven to be difficult, time consuming and expensive to remove. DOPiX takes data directly from core mainframe applications (especially IBM) ensuring the correct variable data in all communications.

  • Qualtrics NHS Patient Experience | Friends and Family Test (FFT)

    Qualtrics LLC

    Run your friends and family test internally at your trust or outsource it to the Qualtrics team. Build flexible patient experience dashboards linking FFT data with complaints and PALS. Give dashboard across the trust from ward managers to board members, giving them the insights to take actions and improve Quality.

  • Microsoft Dynamics 365 Customer Service Package

    Incremental Group

    Incremental’s Microsoft Customer Service Package is a complete delivery approach delivering all the core functionality needed to optimise the customer service function. Covering call centre, managing queries, operational actions, complaints and case management, Microsoft Dynamics 365 Customer Service streamlines data and provides unified technology to deliver seamless, personalised customer experiences.

  • Silverbear Self-Service / API Services Library

    Silverbear

    To provide members with 'Self-Service', Silverbear has developed a Self-Service Portal and an API / Web Services library that provides web integration from the Silverbear solution to our portal and / or membership organisation website.

  • INBOX - Social Media Monitoring

    Britannic Technologies

    INBOX allows clients to connect and monitor to all their social channels and respond and route accordingly. It has advanced marketing and service functionality and allows integration into any contact centre solution or CRM system. Customer sentiment is also indicated.

  • Customer and employee survey and satisfaction tool (Enterprise Feedback Management)

    Brightwire

    FRED: Feedback. Respond. Evaluate. Drive engagement. Organisations are increasingly seeking to connect with customers and engage with employees to measure satisfaction. With FRED you can create tailored, branched and multi-question two-way SMS based campaigns to increase response rates. Responses are saved and can be reported on for insight and action.

  • Project Dashboards

    Skotkonung Ltd

    Skotkonung Project Dashboards provide real-time visualisation of project progress, helping project teams quickly demonstrate impact against KPIs. Data is dynamically manipulated with drill down for querying and analysis. Granular access controls enable users to access only approved data as well as enabling integration with third-party platforms and data collection tools.

  • SmartSurvey Public Sector Survey Tool

    SmartSurvey Limited

    SmartSurvey is a UK-based, enterprise-level, online survey & questionnaire tool which can be used to create and collect data through Online Forms, Emails, SMS and QR codes for Customer Satisfaction Surveys, Employee Surveys, Market Research, Training Evaluation, Assessments, Patient Satisfaction, FFT Friends and Family Tests and much more.

  • Passenger 365

    ixRM Limited

    A Customer Service / complaints management system for Transport Operators. Allowing the flexibility to pick and choose elements that work for franchises. Customisable by each organisation so that it works the way you work. Customer Services, Repair Management, Incident Management, Lost Property, Marketing and Reporting in one system.

  • Microsoft Dynamics 365 Tribunal & Appeals Management

    Ceox

    Ceox’s Tribunal & Appeals Management solution offers a modular Case Management solution built upon Microsoft Dynamics 365 with innovative features that enable organisations to administer hearings, tribunals, courts and appeals effectively and efficiently. The service gives organisations a platform to streamline processes, improve customer service and increase productivity.

  • e-xchange

    dsi Billing Services

    Our fully hosted forms solution provides easy creation of dynamic, web based forms to enable inward communication and data collection including file or image upload and digital signatures. Forms scale from mobile to desktop, store data fully encrypted, provide a powerful validation back-end and output in various formats.

  • Commercial Portal

    MRI Software Limited

    Our online portal is an interface between a landlord and their customers such as retail unit tenants or market stall licensees. Our portals drive community engagement, offer self-service and deliver personalised content. You can share information and guides; offer forums; present statements and agreements; offer online payments and much more.

  • Microsoft Dynamics 365

    Ceox

    Ceox’s Microsoft Dynamics 365 enables Public Sector Organisations to transform their back-office operations and deliver services digitally. Based upon MS Dynamics 365 with options to provide services digitally using a portal means it’s an ideal, flexible cloud-based platform for digital transformation. Deliver better satisfaction and reduced costs by improving efficiencies.

  • Dynamics 365 Customer Engagement

    Redspire Ltd

    Microsoft Dynamics 365 for Customer Service is the recommended choice for your customer support teams. It provides users with access to core customer service capabilities including case management, Interactive_Service_Hub, Unified_Service_Desk, SLAs and Entitlements. Each Dynamics 365 Customer_Service_User SL includes rights to Microsoft_Social_Engagement, Voice_of_the_Customer, Mobile_ Offline_Sync, Gamification and Microsoft PowerApps. www.microsoft.com/en-gb/dynamics365/customer-service

  • Evolve for Higher Education powered by Microsoft Dynamics 365 for CRM

    EY Professional Services Limited

    Evolve HE from Pythagoras is a CRM solution for Higher Education Institutions. It takes Microsoft Dynamics 365 and customises it for the Higher Education sector, supporting the full student journey. The university can take advantage of a single view of a student, adopting streamlined processes, and providing improved customer services.

  • Townbase Hobby Portal

    Townbase

    Townbase HobbyGuide is designed for towns, cities, and organisations promoting hobbies/interests. With Townbase you can build a comprehensive guide within days. Townbase HobbyGuide lets you design your own service from colors, fonts, images, and navigation structure to content. You do not need to code - everything is already done.

  • EQUINITI Toplevel - eCourse Booking

    Toplevel

    Using our low-code Outreach platform, the eCourse Booking service helps government to meet the Service Standard and pass GDS assessments. Saving staff time answering the phone, and preventing overbooking by using a single shared repository of course information for all course management staff and customers, allowing for 24/7 booking.