NHS Digital

111 Online Data Analyst

Incomplete applications

Incomplete applications
21 SME, 2 large

Completed applications

Completed applications
28 SME, 2 large
Important dates
Opportunity attribute name Opportunity attribute value
Published Friday 31 May 2019
Deadline for asking questions Friday 7 June 2019 at 11:59pm GMT
Closing date for applications Friday 14 June 2019 at 11:59pm GMT


Opportunity attribute name Opportunity attribute value
Specialist role Business analyst
Summary of the work Provide data analysis expertise into the 111 online programme, working within the NHS Digital legal directions at all times.
The work will consist of data portal refinement, CCG queries, product team queries, exec level queries, creation of KPI and benefit management dashboards and support to user research analytics.
Latest start date Sunday 30 June 2019
Expected contract length 12 months
Location London
Organisation the work is for NHS Digital
Maximum day rate £550.00

About the work

About the work
Opportunity attribute name Opportunity attribute value
Early market engagement
Who the specialist will work with Internal and external stakeholders
What the specialist will work on To conduct the analysis of the different layers of data available in relation to the 111 online product.

These include data from both user surveys and user research, aggregated live data, aggregated 111 telephone data to be used for comparisons, associated published datasets linked and data on implementation progress.

The main deliverable will be the production and maintenance of data portals, dashboards, the documentation of dashboard formulas and a regular summary of findings and recommendations.

Work setup

Work setup
Opportunity attribute name Opportunity attribute value
Address where the work will take place Skipton House,
80 London Road,
Elephant & Castle,
London SE1 6LH
Working arrangements Some travel might be required for visits to other sites, e.g. Southampton.
- Provision for remote working. Only approved expenses supported by valid receipts in line with NHS Digital Travel policy will be paid.
Expenses will not be paid to and from the base office in London.
- Expenses are capped to a maximum of 5% of the contract value.
The role is outside of IR35.
Security clearance BPSS

Additional information

Additional information
Opportunity attribute name Opportunity attribute value
Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Skills and experience
Opportunity attribute name Opportunity attribute value
Essential skills and experience
  • Coding of analytical algorithms to support ad hoc data requirements, ensuring a valid use case is available and the request meets all legal directives for data usage
  • Demonstrable experience of working within a fast-paced environment, in an analyst or data scientist role; conducting and interpreting complex analysis and reconciling conflicting information; investigating and resolving data quality issues
  • Problem solving in novel areas, excellent written and verbal communications skills, experience of producing reports and presentations for both specialist and non-technical audiences
  • Advanced knowledge and experience of statistical analysis and competent use of SQL and of MS-Excel data analysis features with excellent planning skills and ability to work with conflicting priorities
  • Experience of working in the health sector and specifically of working with UEC data
  • Experience with a variety of professional data analysis tools including Power Bi and Tableau
Nice-to-have skills and experience

How suppliers will be evaluated

How suppliers will be evaluated
Opportunity attribute name Opportunity attribute value
How many specialists to evaluate 3
Cultural fit criteria
  • Work as a team with NHSD and other stakeholders and at all levels of seniority
  • Use Agile approach for delivery rooted on collaboration and transparency
Assessment methods
  • Work history
  • Reference
  • Interview
  • Scenario or test
  • Presentation
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

Questions asked by suppliers
Supplier question Buyer answer
1. Can you elaborate further on the key technical skills required in this role? As a data analyst, the strength of experience with Power Bi, Tableau, with SQL, SSIS and with Word, PowerPoint and Excel will be used as an essential measure for the supplier's capability to produce the outcomes which are required.
2. Please can you advise if this role is outside IR35 and also if there is an incumbent? Outside IR35. The 111 online programme has data analytical resource within the team.
3. How many days would you allow home working? We are very flexible in this aspect.
4. The spec asks that they candidate demonstrate algorithm writing ability, will there be a test at interview and will this be on SQL and Excel? Good example driven-responses will be used as measure for evaluation.
5. How much of the role is technical script writing and how much is management of project and stakeholders. ? 75% to 25%
6. Is the start date correct? It is a Sunday – is this not a Monday-Friday type role? The start date will be on the agreed date at time of contract award - working week Monday to Friday.
7. Does the essential skill "Experience of working in the health sector and specifically of working with UEC data" indeed exclude any candidate who has not previously worked on UEC data, or hasn't worked in the health sector? Good example driven-responses will be used as measure for evaluation.