Awarded to Mason Advisory Limited

Start date: Monday 10 June 2019
Value: £3,769,200
Company size: SME
Home Office DDaT

Home Office DDaT C15694 SOM Programme Delivery Partner

14 Incomplete applications

10 SME, 4 large

51 Completed applications

31 SME, 20 large

Important dates

Tuesday 16 April 2019
Deadline for asking questions
Tuesday 23 April 2019 at 11:59pm GMT
Closing date for applications
Tuesday 30 April 2019 at 11:59pm GMT


Summary of the work
A programme delivery partner is being sought to work with the programme team to commission, assure and support the delivery of our objectives and targets. The Delivery Partner will support Delivery Management; Business Change and Communications; and Design and Assurance.
Latest start date
Saturday 1 June 2019
Expected contract length
2 years
Organisation the work is for
Home Office DDaT
Budget range
Our expectation is that the supplier team will be 6 to 8 people.

About the work

Why the work is being done
Following the merger of the Home Office (HO) Digital and Home Office Technology (DDaT) functions, the Home Office Digital, Data and Technology Directorate has a need to implement a new organisation structure and operating model to ensure that technology enabled change across HO is funded, governed, and delivered in an open and transparent manner which delivers value for money outcomes for HODDaT stakeholders.
The Strategic Operating Model (SOM) needs to enable the efficient delivery and maintenance of robust enterprise wide capability and to continuously improve the provision and sustainment of our customer focussed applications, utilising a “digital by default” approach.
Problem to be solved
A programme delivery partner is being sought to work with the programme team to commission, assure and support the delivery of our objectives and targets. The three key objectives are to;
1. Improve value for money;
2. Ensure effective delivery of customer needs; and
3. Improve organisational effectiveness of DDaT.
Who the users are and what they need to do
All staff, stakeholders and service users require capable, efficient and value for money services.
Early market engagement
Any work that’s already been done
The pre-programme team has engaged with stakeholders and key influencers, internal and external to DDaT, to conduct analysis around problems and areas for improvement and the overarching approach to resolving and implementing the future operating model.
Approval was gained in January 2019 to initiate a formal programme to implement the Strategic Operating Model.
Existing team
The central Programme Team organisation will consist of 10 roles with additional supporting corporate services specialists e.g. HR, Finance, Commercial. The team will predominately be civil servants.
Current phase
Not applicable

Work setup

Address where the work will take place
Lunar House, Croydon with some travel to the HQ in 2 Marsham Street, London SW1P 4DF.
Working arrangements
On site to fully collaborate with the programme.
Security clearance
All resources must have or be willing to undertake, and capable of achieving, security clearance to a minimum of CTC level.

Additional information

Additional terms and conditions
Travel expenses are payable for journeys outside the M25, where approved in advance by the customer and in line with HO Travel policy (subsistence is not payable).

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Experience implementing organisation design for a central government department or similarly complex organisation
  • Experience in supporting the delivery of multi-workstream programmes through the provisions of project analysis and insight
  • Experience in facilitating design / delivery outcomes in a complex organisational structure
  • Excellent communications skills with enhanced listening techniques
  • Experience working in a complex stakeholder environment with senior leaders, responding to challenge
Nice-to-have skills and experience

How suppliers will be evaluated

How many suppliers to evaluate
Proposal criteria
  • Approach and methodology
  • Capability (organisation and team)
  • Mobilisation
  • How they’ve identified risks and dependencies and offered approaches to manage them
Cultural fit criteria
  • Provide knowledge transfer and share best practice and guidance
  • Work collaboratively and as an integrated team
  • Support continuous improvement of the programme management activities and requirement to deliver at pace and to high quality
  • Conduct work in accordance to Civil Service Standards
  • Value diversity of thought, actions and behaviours
Payment approach
Capped time and materials
Assessment methods
  • Written proposal
  • Work history
  • Presentation
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Is there a current incumbent and if so will they be reapplying?
There is no incumbent delivery partner.
2. Would this fall inside IR35?
The DOS guidance states "You can only use the Digital Outcomes and Specialists framework for workers who meet the rules for working off-payroll (known as ‘outside IR35’). " This requirement is therefore outside IR35.
3. Is it possible to share the outcomes of the pre-programme team engagement with stakeholders?
Appropriate outcomes will be shared with shortlisted suppliers at RFP stage or post selection.
4. By project analysis and insight, are you referring to strategic PMO and/or business analysis?
This is referring to Strategic PMO.
5. Your assessment method states that suppliers will be measured by a combination of written proposal, work history and presentation. Are these initial answers to the Authority's 'essential skills and experience' questions to be considered 'the written proposal', or is another formal submission expected from short-listed providers?
A formal proposal will be requested from shortlisted suppliers.
6. Do you require reference contact details at this stage.
If so can these be provided outside the 100 words limit (for 3 examples per deliverable)?
Reference contacts are not required at this stage.
7. Have you had any external assistance up to this stage in your programme to implement a new organisation design and, if so, who has provided this support?
We have had internal and external assistance to design.
8. You state that you anticipate a team size of between '6 to 8 personnel' for this assignment. Are you able to provide any additional information on exactly who the supplier will interface with in the Home Office's DDaT Team, including role titles where applicable? If this information could be made available, it would better inform our initial team design activity.
The DDaT engagement outside of the immediate programme team will be Project Sponsors, who will be Senior Civil Servants or the project leads. This will include the Chief DDaT Officer, Chief Operating Officer, Chief Technology Officer and Director for Enterprise Services.
9. Please can you confirm how much of the requirement is ‘Delivery Management; Business Change and Communications’ and how much of it is ‘Design and Assurance’ respectively?
• Delivery Management 50%
• Design and Assurance 25%
• Business Change and Communications 25%
But this may change over time depending on the priorities.
10. Please can you confirm whether the Strategic Operating Model is already designed?
The SOM high level design is complete. Detailed design is ongoing.
11. Please can you confirm whether the ‘Design and Assurance’ requirement refers to Strategic Operating Model design and assurance or, if not, to what it does refer?
Yes it refers to Strategic Operating Model.
12. Are you looking for an additional 6 to 8 consultants alongside the 10 strong civil servant team?
If so, how many do you require to start on 1st June and what specific skills are you looking for?
We are looking for a team to work alongside the civil servant team. We would like as many of the team to start as soon as is possible. They should have a mixture of the skills as per the advert.
13. Could you kindly identify the 6-8 skills/roles that you believe will be required and would this be for the full term of the contract?
We are looking for the supplier to suggest the roles required to deliver against the three areas of work i.e. Delivery Management, Design and Business Change and Comms. We are currently establishing the Governance forums and engagement forums, using existing forums where appropriate. Work needs to be delivered at pace and to a high quality. There will be some work to coordinate plans, assessments and progress across the initiatives and to maintain comms to a wided and varied group of stakeholders. Answer continued below..
14. Question 13 continued.
Continued from Question 13: The central team will act as leads directing work and priorities with the assistance of the Delivery Partner. The work is multi layered hence the requirement for a Delivery Partner.
15. Please can you share the Strategic Operating Model documentation for the DDaT function that the team will be helping to implement? It would be useful to see these to be able to select our best examples and team for you for this requirement.
Appropriate documentation will be shared with short-listed suppliers for the proposal stage of this procurement.
16. Please can you confirm whether you have had external support in the earlier phases of this project and if so, please could you share the key outputs from this earlier work to level the playing field for this competition?
Yes, we have had external support and appropriate outputs will be shared with short-listed suppliers for the proposal stage of this procurement.
17. Would an existing Home Office contractor be eligible to apply for this contract?
Current Home Office contractors are not excluded from applying.
18. Do the Home Office have view of the spread of skills and grades to be used?
No. Shortlisted suppliers will be asked to propose a team structured to meet the requirements provided at proposal stage.
19. Are the Home Office expecting a stable set of partners on site or for the staff to be flexed to meet the requirements at the time?
We expect there to be a fixed core team but anticipate that there may be a requirement to flex the core team over time based on priorities over time. The successful supplier's team will therefore be required to adjust to meet the requirements at the time.
20. Please would you confirm what budget is available for this work?
We have provided an indication of the assumed, initial team size.