NHS Digital

111 Online Data Analyst

Incomplete applications

Incomplete applications
14 SME, 2 large

Completed applications

Completed applications
25 SME, 4 large
Important dates
Opportunity attribute name Opportunity attribute value
Published Thursday 13 December 2018
Deadline for asking questions Thursday 20 December 2018 at 11:59pm GMT
Closing date for applications Thursday 27 December 2018 at 11:59pm GMT


Opportunity attribute name Opportunity attribute value
Specialist role Performance analyst
Summary of the work Provide data analysis expertise into the 111 online programme, working within the NHS Digital legal directions at all times.
The work will consist of data portal refinement, CCG queries, product team queries, exec level queries, creation of KPI and benefit management dashboards and support to user research analytics.
Latest start date Monday 28 January 2019
Expected contract length 3 months
Location London
Organisation the work is for NHS Digital
Maximum day rate £850 - to include any expenses that may be incurred during the engagement.

About the work

About the work
Opportunity attribute name Opportunity attribute value
Early market engagement
Who the specialist will work with Internal and external stakeholders
What the specialist will work on To conduct the analysis of the different layers of data available in relation to the 111 online product.

These include data from both user surveys and user research, aggregated live data, aggregated 111 telephone data to be used for comparisons, associated published datasets linked and data on implementation progress.

The main deliverable will be the production and maintenance of data portals, dashboards, the documentation of dashboard formulas and a regular summary of findings and recommendations.

Work setup

Work setup
Opportunity attribute name Opportunity attribute value
Address where the work will take place Skipton House,
80 London Road,
Elephant & Castle,
London SE1 6LH
Working arrangements In the named office location when required for delivery and for team meetings
- Some travel might be required for visits to other sites, e.g. Southampton.
- The supplier may also work remotely.
-• The role is outside IR35
• Travel expenses outside of the named office location are to be included within the day rate
Security clearance Baseline Security

Additional information

Additional information
Opportunity attribute name Opportunity attribute value
Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Skills and experience
Opportunity attribute name Opportunity attribute value
Essential skills and experience
  • Coding of analytical algorithms to support ad hoc data requirements, ensuring a valid use case is available and the request meets all legal directives for data usage,
  • Demonstrable experience of working within a fast-paced environment, in an analyst or data scientist role; conducting and interpreting complex analysis and reconciling conflicting information; investigating and resolving data quality issues,
  • Problem solving in novel areas, excellent written and verbal communications skills, experience of producing reports and presentations for both specialist and non-technical audiences,
  • Advanced knowledge and experience of statistical analysis and competent use of SQL and of MS-Excel data analysis features with excellent planning skills and ability to work with conflicting priorities,
  • Experience of working in the health sector and specifically of working with UEC data,
  • Experience with a variety of professional data analysis tools including Power Bi and Tableau
Nice-to-have skills and experience

How suppliers will be evaluated

How suppliers will be evaluated
Opportunity attribute name Opportunity attribute value
How many specialists to evaluate 3
Cultural fit criteria
  • • Work as a team with NHSD and other stakeholders and at all levels of seniority
  • • Use Agile approach for delivery rooted on collaboration and transparency
Assessment methods
  • Work history
  • Reference
  • Interview
  • Scenario or test
  • Presentation
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

Questions asked by suppliers
Supplier question Buyer answer
1. Is there an incumbent and will they be applying through DOS? Yes
2. Would there be an option for some (1-2 days) remote working? Yes - but will be agreed with the hiring manager prior to commencement and maybe subject to change.
3. Travel expenses outside of the named office location are to be included within the day rate" Please could you confirm if travel to sites outside London will require any overnight accommodation costs. Please can you also list site locations and any expected frequency to better understand the cost implications of this. It could require overnight stays depending on the necessary work to deliver the task and outcomes. The role is to work nationally with CCGs.
4. Please can we ask if there will be a potential extension after the three months assignment or will this be fixed? Unknown at this stage.