Awarded to Hayward Hawk

Start date: Tuesday 13 November 2018
Value: £204,700
Company size: SME
NHS Digital

ETP Porfolio Delivery Lead

30 Incomplete applications

26 SME, 4 large

41 Completed applications

39 SME, 2 large

Important dates

Wednesday 17 October 2018
Deadline for asking questions
Friday 19 October 2018 at 11:59pm GMT
Closing date for applications
Wednesday 24 October 2018 at 11:59pm GMT


Specialist role
Delivery manager
Summary of the work
•Support delivery of key empower the person portfolio outcomes and cross-programme consistency
•Improve quality and consistency in planning, reporting, forecasting and ways of working across multiple programmes and teams
•Support commercial and finance processes (programme side)
•Build internal capability and mentor teams to improve agile delivery and develops culture
Latest start date
Monday 5 November 2018
Expected contract length
6 months possibly stretching to another 6 months
Organisation the work is for
NHS Digital
Maximum day rate

About the work

Early market engagement
Who the specialist will work with
The existing team in place includes the NHS UK programme manager with the Portfolio Tech Architect working with other internal teams such as Commercial and Finance
What the specialist will work on
•Support development and implementation of the ETP delivery operating model and more consistent ways of working across programmes.
•Transition new ETP portfolio requirements from concept into commissioning and delivery.
•Produce and maintain plans at ETP portfolio level.
•Improve quality and consistency of reporting and governance across the ETP portfolio, working with PMO colleagues.
•Support Commercial and Finance colleagues in aligning sourcing and estimating with required governance.
•Support alignment of ETP portfolio with required standards adherence, in particular DbD.
•Support programmes in building sustainable capability.

Work setup

Address where the work will take place
Skipton House, 80 London Road, London, SE1 6LH
Working arrangements
4 days on-site at London and Leeds, as required to meet the outcomes.
Our usual corporate expenses position will apply.
Security clearance

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Expert agile programme and delivery management capability on significant projects and portfolios >£100m
  • Experience of managing and governing delivery of complex portfolios with multiple programmes in parallel
  • Experience of successfully engaging and reporting to senior stakeholders (CxO and SCS) level.
  • Extensive experience of Digital by Default (DbD) and the associated standards, assessment process, and spend controls
  • Experience and demonstrable skills in digital transformation, transition and service management of complex digital services
  • Experience in blending in-house and third parties to successfully source and deliver digital outcomes
  • Strong negotiation skills and the ability to influence external partners, suppliers, stakeholders and customers to secure mutually beneficial outcomes
  • Proven track record of managing and mitigating risks and issues strategically
Nice-to-have skills and experience
  • Experience of mentoring and coaching more junior resources to improve internal culture and capability
  • Experience of digital transformation delivery across other government departments
  • Experience in supporting procurement and commercial management functions to source required outcomes
  • Ability to create concise and insightful communications for dissemination to all stakeholder groups
  • Experience demonstrable of strategic business planning and financial control

How suppliers will be evaluated

How many specialists to evaluate
Cultural fit criteria
  • Operating with integrity and openness at all times in the client’s best interests.
  • Able to collaborate across organisational boundaries (e.g. NHS Digital, NHS England, Department of Health and Social Care).
Assessment methods
  • Work history
  • Reference
  • Interview
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Can the authority please confirm the IR35 status of this requirement?
It will be outside IR35.
2. Can you please confirm if there is a current incumbent within this role?
There is no incumbent in this role.
3. Please can you confirm the maximum day rate on offer?
NHS Digital is seeking the right candidate for this role and are estimating a pay rate of £750 to £795 to the specialist.
4. Is SC Clearance required for this opportunity?
No, full SC is not required. Standard vetting would apply.
5. Is ETP Electronic Transfer of Prescriptions/can you confirm what the acronym ETP stands for please?
Empowering the Patient
6. What department within NHS Digital will this role sit?
It will sit in the Empowering the Person Portfolio, within Citizen Health Tech and in the Product Development Directorate
7. Can the main base be in Leeds with some ad hoc travel to London?
Unfortunately, in this case this role will need to be predominately based in London.
8. Your first essential skill states – Expert agile programme and delivery management capability on significant projects and portfolios >£100m
Can you please clarify. Does the £100m mean £100 MILLION?
9. How often will travel to Leeds be required? I.e. how many times per week/month?
This role has been advertised for the individual to travel to Leeds therefore we are looking for someone with the flexibility. The exact frequency is not known as it will depend on a number of factors and will differ on a weekly basis.
10. Could you confirm if the role is based in London or if it is based in Leeds?
The role will be based in London with some travel to Leeds. As stated previously the frequency of travel to Leeds is not know and will depend on a number of factors and will differ on a weekly basis.
11. Please can you confirm if £750 to £795 is inclusive of agency fees? Also is that exclusive of VAT?
No, this is pay to the candidate only and it excludes VAT
12. Could you confirm what your usual position is regarding expenses please?
Our usual position is that expenses are not payable as this is a multi-location Contract (London/Leeds)
13. Please can you confirm if expenses are available given the split location of London and Leeds?
Most travel will be sourced by NHS Digital directly therefore there will be limited need for expenses. The rate assumes that expenses will be covered by the specialist. Any other expenses would need to be agreed by NHS Digital.
14. Does the day rate exclude vat and are expenses paid separately?
The rate assumes that expenses will be covered by the specialist. This is a multi-location contract (London/Leeds) and any travel will be arranged and coordinated by NHS Digital directly. Any other expenses will need to be approved and if this was the case these will be included on invoices.
15. What is the current team size of the ETP Portfolio? And the expected delivery team size at the peak?
There is currently no construct at the portfolio level. The role of the individual is very much focused on creating portfolio level activity. Within each programme within the portfolio there is a large delivery team. There will be no direct accountability of this portfolio lead to the delivery teams.
16. What is the estimated delivery date of the whole ETP solution?
This delivery lead will be expected to bring reporting and consistency at portfolio level and this will have to be done in line with the contract period.
17. What is the total budget of ETP Portfolio/programme?
There is no budget at ETP level. Individual programmes in ETP have individual budgets.
18. What is the current phase of ETP programme?
This is a new requirement to develop consistency and reporting at portfolio level.
19. What key activities have been completed till date?
Limited activities have been done to date. This has been specifically on governance.
20. Will this specialist be reporting to NHS UK ETP programme manager?
Reporting will directly to be Director of ETP.
21. How many days will the specialist be required to work onsite in Leeds please?
The main location will be London however there will be regular trips to Leeds. This is likely to be a day a week.
22. One of the specialist's duties will be "to produce and maintain plans at ETP portfolio level". To what degree exactly?
This will be producing a range of documents, ensuring consistency across reporting and ensuring backlogs in programmes to hang together.
23. Can you please share the weightage (%) of each of "Essential skills and experience" and "Nice-to-have skills" for evaluation?
"Essential skills and experience" is weighted at 8.75 per point, totalling 70% of the evaluation weighting. The "Nice to have skills and experience" are scored as yes/no questions which are taken into consideration at the initial evaluation stage when shortlisting