Awarded to Rainmaker Solutions

Start date: Monday 3 December 2018
Value: £134,000
Company size: SME
Government Digital Service (GDS)

WP1656: Global Digital Marketplace discovery of other nations' procurement policies and regulations

12 Incomplete applications

11 SME, 1 large

22 Completed applications

19 SME, 3 large

Important dates

Monday 8 October 2018
Deadline for asking questions
Monday 15 October 2018 at 11:59pm GMT
Closing date for applications
Monday 22 October 2018 at 11:59pm GMT


Summary of the work
Discovery research and analysis into:

- other nations' national and subnational procurement policies, regulations, and any plans to change them
- extent to which current procurement policies and regulations (or planned changes) may support or hinder public sector transformation, digitalisation and procurement reform
- scope of potential follow-on work
Latest start date
Monday 10 December 2018
Expected contract length
6 months
No specific location, eg they can work remotely
Organisation the work is for
Government Digital Service (GDS)
Budget range
£140,000 + VAT
(Expenses budget is excluded from this figure)

About the work

Why the work is being done
The goal of the Global Digital Marketplace is to partner with national and subnational governments in emerging economies, to implement Digital Marketplace and associated reforms to help tackle corruption, by opening procurement and contracting in the end-to-end DDaT delivery lifecycle.

The Global Digital Marketplace is a commitment under Priority 4 (Reduce Corruption in Public Procurement and Grants) of the UK Anti-Corruption Strategy 2017 to 2022:

As each nation's strategies and goals for public sector transformation will be largely supported or hindered by procurement policies and regulations, understanding this context is essential for the Global Digital Marketplace discovery phase.
Problem to be solved
The extent to which a national or subnational government’s procurement policies and regulations make it easier (or not) for a broad range of suppliers to do business with them, has a direct impact on the competitiveness and functioning of domestic markets and supply chains.

This is compounded if there’s a misalignment between procurement policies and regulations implemented at national and subnational government levels, creating more complexity, friction and greater barriers to trade.

Solving these problems at national and subnational government levels, will help to stimulate competitive thriving markets, economic growth and prosperity in civil society.
Who the users are and what they need to do
This should be identified as part of this outcome, however some assumed users’ needs are provided here:

As a DDaT buyer, I need to simply, clearly and quickly commission the right services in fair, transparent and compliant ways, so that I can work collaboratively with successful suppliers to deliver better public services and value for money.

As a DDaT supplier, I need simple, clear and quick access to government supply opportunities, able to talk about my capabilities in fair, open, transparent and compliant ways, so that I can win new business based on my merits, allowing my business to grow.
Early market engagement
GDS conducted early market engagement in September 2017 and again in April 2018, details of which and what was discussed have been published as a blog post titled 'Engaging UK suppliers in the Global Digital Marketplace':

This early market engagement was not specific to this supply opportunity.

From October 2018, the Global Digital Marketplace Programme is starting its discoveries across 6 countries in 3 regions (Latin America, South East Asia, and Southern Africa), with a target completion date for this phase of March 2019. Findings from these discoveries will be shared with the successful supplier for the next phase of the project.
Any work that’s already been done
Initial scoping missions have been completed in 6 countries across 3 regions, and an additional ‘Inception’ mission was also completed in one South East Asian nation in early September.

Collectively, the insights gained from these missions have enabled the Global Digital Marketplace team to develop an increasing understanding of the political will for change, who the key stakeholders are, the different procurement structures in place, the problems and challenges they face, as well as the successes they’ve been able to achieve.

Due to the sensitive nature of this work, specific countries and findings will be shared at a later stage.
Existing team
The core Global Digital Marketplace team consists of:

- Director
- Programme Lead and PMO
- Business Analyst
- Product Manager
- Delivery Manager

The successful supplier may be required to work with other GDS teams who are supporting Global Digital Marketplace delivery.

Due to the nature and scope of this work, it's possible that the successful supplier for this opportunity, may wish to liaise with the successful supplier of the Digital Marketplace opportunity titled 'WP1655: Global Digital Marketplace discovery of other nations' DDaT routes to market & supply chains', which was published on 01 October 2018.
Current phase

Work setup

Address where the work will take place
The Government Digital Service is based in the White Chapel Building, 10 Whitechapel High Street, London, E1 8QS.

The supplier will be able to work remotely and will not have to be based in this office as the work will require international travel.
Working arrangements
As these outcomes are likely to be achieved by carrying out primary and secondary research, analysis and report writing, GDS anticipates that this work will be predominantly carried out remotely. Some short, in-country visits may be required. Expenses will be capped at the Cabinet Office subsistence guidance for international travel.

GDS will share with the successful supplier, details of in-country stakeholders from national and subnational governments and non-government organisations, as well as findings from our own discovery work running parallel to this contract.

Any contact with the GDS team will take place remotely or at the White Chapel Building.
Security clearance
Security Check (SC) minimum

Additional information

Additional terms and conditions
All expenses must be pre-agreed with between the parties and must comply with the Cabinet Office (CO) Travel and Subsistence (T&S) Policy.

All vendors are obliged to provide sufficient guarantees to implement appropriate technical and organisational measures so that the processing meets the requirements of GDPR and ensures the protection of the rights of data subjects. For further information please see the Information Commissioner's Office website:

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Have In-depth understanding of user-centred research, design principles, methods and tools
  • Experience of leading discovery research and analysis in an agile delivery environment, and ability to apply agile methodologies to their work.
  • Ability to communicate with stakeholders clearly and regularly, being an advocate for user needs and GDS principles, standards and working practices.
  • Ability to conduct interviews with stakeholders to understand their needs and motivations.
  • Experience conducting primary and secondary research, in-depth analysis of data, and clear and concise reporting on findings.
Nice-to-have skills and experience
  • Experience working in ways that align with GDS principles, standards and practices
  • Experience of creating content for a diverse international audience.
  • Experience working with national or subnational government organsiations

How suppliers will be evaluated

How many suppliers to evaluate
Proposal criteria
  • Stakeholder engagement and requirements elicitation approach
  • Delivery approach and methodology
  • Supplier innovation
  • Previous experience and references
  • Value for money
Cultural fit criteria
  • Collaborates closely with colleagues to meet user needs
  • Transparent and collaborative when making decisions
  • Works with GDS in a self-starting fashion
Payment approach
Capped time and materials
Assessment methods
  • Written proposal
  • Case study
  • Work history
  • Presentation
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Please see link of the two telephone-based question and answer sessions that was held for prospective suppliers on Monday 08 October 2018.
This document contains the write-up of two telephone-based question and answer sessions held for prospective suppliers on Monday 08 October 2018, as part of the ‘WP1655: Global Digital Marketplace discovery of other nations' DDaT routes to market & supply chains’ opportunity. Questions are shown in bold, with a consolidated write-up of responses provided based on the two sessions.
2. ATTENTION - With regards to published Q & A no.1, please note this has been published in error and relates to published opportunity WP1655;
Please note point (1.) does not relate to this opportunity.
3. Could you clarify what you refer as "national or subnational" governmental organisations?
By 'national' we're referring to the central / federal governments, and by 'subnational' we're referring to the state, province, district, city or municipality governments.
4. What are the likely geographic regions that travel will be needed to?
The geographic regions are those stated in the opportunity - 6 countries in 3 regions (Latin America, South East Asia, and Southern Africa). Due to the sensitive nature of this work, specific countries and findings will be shared at a later stage.
5. Will all work be carried out in English?
All work will be carried in English, however interpreter services may be required for some stakeholder engagements and interviews. The Global Digital Marketplace Programme team will liaise with British Embassies and British High Commissions, and if interpreter services are advised GDS will cover those costs directly.
6. Why were all three packages tendered separately?
Some things within the packages are closely linked and complementary, however each workstream has different skill set and focus.