WP1655: Global Digital Marketplace discovery of other nations' DDaT routes to market & supply chains
13 Incomplete applications
12 SME, 1 large
18 Completed applications
16 SME, 2 large
- Monday 1 October 2018
- Deadline for asking questions
- Monday 8 October 2018 at 11:59pm GMT
- Closing date for applications
- Monday 15 October 2018 at 11:59pm GMT
- Summary of the work
Discovery/Research/Analysis into the:
- extent which other nations' procurement routes to domestic digital, data and technology (DDaT) markets exist
- maturity of supply chains within those markets
- level to which these are functioning
- scope of potential work for the following alpha phases, to start addressing any gaps identified
- Latest start date
- Monday 3 December 2018
- Expected contract length
- 6 months
- No specific location, eg they can work remotely
- Organisation the work is for
- Government Digital Service (GDS)
- Budget range
£140,000 + VAT
(Expenses budget is excluded from this figure)
About the work
- Why the work is being done
The goal of the Global Digital Marketplace is to partner with national and subnational governments in emerging economies, to implement the Digital Marketplace and associated reforms to help tackle corruption, by opening up procurement and contracting in the end-to-end DDaT delivery lifecycle.
The Global Digital Marketplace is a commitment under Priority 4 (Reduce Corruption in Public Procurement and Grants) of the UK Anti-Corruption Strategy 2017 to 2022:
Understanding the quality and availability of procurement routes to domestic DDaT markets, and the maturity of supply chains within those markets, is an essential element of the Global Digital Marketplace discovery phase.
- Problem to be solved
If user-centred approaches (focusing on buyers and suppliers) are not taken to design and deliver procurement routes to domestic DDaT markets, it’s possible that users’ needs won’t be met in the end-to-end delivery lifecycle.
If supply chains within those markets are not evolving or growing due to constraints on competition, barriers to trade, inefficiencies in governments’ processes, etc, the quality of products and services is affected leading to poor value for money, and citizens and businesses suffer.
Solving these problems at national and subnational government levels, will help to stimulate thriving competitive markets, economic growth and prosperity in civil society.
- Who the users are and what they need to do
This should be identified as part of this outcome, however some assumed users’ needs are provided here:
As a DDaT buyer, I need to simply, clearly and quickly commission the right services in fair, open, transparent and compliant ways, so that I can work collaboratively with successful suppliers to deliver better public services/value for money.
As a DDaT supplier, I need simple, clear and quick access to government supply opportunities, able to talk about my capabilities in fair, open, transparent and compliant ways, so that I can win new business based on my merits, allowing my business to grow.
- Early market engagement
GDS conducted early market engagement in September 2017 and again in April 2018, details of which and what was discussed have been published as a blog post titled 'Engaging UK suppliers in the Global Digital Marketplace':
This early market engagement was not specific to this supply opportunity.
From October 2018, the Global Digital Marketplace Programme is starting its discoveries across 6 countries in 3 regions (Latin America, South East Asia, and Southern Africa), with a target completion date for this phase of March 2019. Findings from these discoveries will be shared with the successful supplier for the next phase of the project.
- Any work that’s already been done
Initial scoping missions have been completed in 6 countries across 3 regions, and an additional ‘Inception’ mission was also completed in one South East Asian nation in early September.
Collectively, the insights gained from these missions have enabled the Global Digital Marketplace team to develop an increasing understanding of the political will for change, who the key stakeholders are, the different procurement structures in place, the problems and challenges they face, as well as the successes they’ve been able to achieve.
Due to the sensitive nature of this work, specific nations and findings will be shared at a later stage.
- Existing team
The core Global Digital Marketplace team consists of:
- Programme Lead and PMO
- Business Analyst
- Product Manager
- Delivery Manager
The successful supplier may be required to work with other GDS teams who are supporting Global Digital Marketplace delivery.
Due to the nature and scope of this work, it's possible that the successful supplier for this opportunity, may wish to liaise with the successful supplier of the Digital Marketplace opportunity titled 'WP1656: Global Digital Marketplace discovery of other nations' procurement policies and regulations', which is due to be published on 08 October 2018.
- Current phase
- Address where the work will take place
The Government Digital Service is based in the White Chapel Building, 10 Whitechapel High Street, London, E1 8QS.
The supplier will be able to work remotely and will not have to be based in this office as the work will require international travel.
- Working arrangements
As these outcomes are likely to be achieved by carrying out primary and secondary research, analysis and report writing, GDS anticipates that this work will be predominantly carried out remotely. Some short, in-country visits may be required. Expenses will be capped at the Cabinet Office subsistence guidance for international travel.
GDS will share with the successful supplier, details of in-country stakeholders from national and subnational governments and non-government organisations, as well as findings from our own discovery work running parallel to this contract.
Any contact with the GDS team will take place remotely or at the White Chapel Building.
- Security clearance
- Security Check (SC) minimum
- Additional terms and conditions
All expenses must be pre-agreed with between the parties and must comply with the Cabinet Office (CO) Travel and Subsistence (T&S) Policy.
All vendors are obliged to provide sufficient guarantees to implement appropriate technical and organisational measures so that the processing meets the requirements of GDPR and ensures the protection of the rights of data subjects. For further information please see the Information Commissioner's Office website: https://ico.org.uk/for-organisations/data-protection-reform/overview-of-the-gdpr/
Skills and experience
Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.
- Essential skills and experience
- Have In-depth understanding of user-centred research, design principles, methods and tools
- Experience of leading discovery research and analysis in an agile delivery environment, and ability to apply agile methodologies to their work.
- Ability to communicate with stakeholders clearly and regularly, being an advocate for user needs and GDS principles, standards and working practices.
- Ability to conduct interviews with stakeholders to understand their needs and motivations.
- Experience conducting primary and secondary research, in-depth analysis of data, and clear and concise reporting on findings.
- Nice-to-have skills and experience
- Experience working in ways that align with GDS principles, standards and practices
- Experience of creating content for a diverse international audience.
- Experience working with national or subnational government organsiations
How suppliers will be evaluated
- How many suppliers to evaluate
- Proposal criteria
- Stakeholder engagement and requirements elicitation approach
- Delivery approach and methodology
- Supplier innovation
- Previous experience and references
- Value for money
- Cultural fit criteria
- Collaborates closely with colleagues to meet user needs
- Transparent and collaborative when making decisions
- Works with GDS in a self-starting fashion
- Payment approach
- Capped time and materials
- Assessment methods
- Written proposal
- Case study
- Work history
- Evaluation weighting
Questions asked by suppliers
- 1. Regarding 'Security Checked' requirement – is this security clearance, BPSS or will GDS support the SC process?
- It is preferred team members have security clearance however GDS can sponsor the security clearance process. The cost of the process will be charged to the supplier.
- 2. Hi, Will you support the SC Clearance Process?
- It is preferred team members have security clearance. However, GDS can sponsor the security clearance process. The cost of the process will be charged to the supplier.
- 3. What are the details of the telephone conference call on Monday 8th October?
- For the telephone conference call for WP1655: Global Digital Marketplace discovery of other nations' DDaT routes to market & supply chains Session 1: Monday 8th October 2018 at 11.00 - 12.00 Session 2: Monday 8th October 2018 at 16.00 - 17.00 To dial in as a participant: call 0800 917 1956 enter pin 31821690#
- 4. Will the travel require any special requirements such as a VISA?
- All of the six countries do not require individuals to obtain a VISA if the stay does not exceed 30 days for UK passport holders
- 5. Are there any passport restrictions?
- Your passport should be valid for a minimum period of 6 months from the date of entry to the majority of the countries within the six regions.
- 6. Do you have any insight into how much international travel would be involved in this project, such as weekly, monthly or significantly less than that?
- Some short, in-country visits may be required but this is anticipated to be a one-off visit per location, with follow-up interviews / research conducted remotely.
- 7. Will local teams be able to gather users for any necessary interviews or research?
- GDS will share with the successful supplier, details of in-country stakeholders from national and subnational governments and non-government organisations.
- 8. Please see link of the two telephone-based question and answer sessions that was held for prospective suppliers on Monday 08 October
This document contains the write-up of two telephone-based question and answer sessions held for prospective suppliers on Monday 08 October 2018, as part of the ‘WP1655: Global Digital Marketplace discovery of other nations' DDaT routes to market & supply chains’ opportunity. Questions are shown in bold, with a consolidated write-up of responses provided based on the two sessions.
- 9. Will all work be carried out in English?
- All work will be carried in English, however interpreter services may be required for some stakeholder engagements and interviews. The Global Digital Marketplace Programme team will liaise with British Embassies and British High Commissions, and if interpreter services are advised GDS will cover those costs directly.