Awarded to Methods Business and Digital Technology Limited

Start date: Thursday 1 November 2018
Value: £4,000,000
Company size: SME
Home Office - Borders IT

Border Systems Technology Project (BSTP) - Critical Systems Project Delivery Capability

5 Incomplete applications

3 SME, 2 large

2 Completed applications

2 SME, 0 large

Important dates

Thursday 16 August 2018
Deadline for asking questions
Thursday 23 August 2018 at 11:59pm GMT
Closing date for applications
Thursday 30 August 2018 at 11:59pm GMT


Summary of the work
Home Office Digital, Data and Technology (HODDaT), Borders IT require a Delivery Partner for specialist project delivery capabilities to work on critical Border Force systems within the BSTP team, delivering a mixture of upgrades, enhancements and technology refresh to critical existing legacy systems.
Latest start date
Monday 1 October 2018
Expected contract length
2 years + 6-month extension option, covering 511 days with the option to extend by 155.
South East England
Organisation the work is for
Home Office - Borders IT
Budget range
Budget Range of between £3m-£4m over 24 months (excluding VAT).

About the work

Why the work is being done
Border Systems Technology Projects, delivers functional and technical change to the legacy Border services which include Semaphore and Warnings Index. These systems are part of the Critical National Infrastructure operating 24/7/365 supporting operations and users for Border and Immigration controls both within Home Office and wider Government Agencies.
Problem to be solved
Borders IT require a specialist Delivery Partner for critical systems project delivery on the Semaphore and Warnings Index programmes, covering programme and project management, architecture and data modelling. Both are critical national systems protecting the border - more detail will be provided at the next stage.

You will be the team managing the feasibility, change control, planning, deployment, and continuous integration of the projects through development, test, and live service. Maintaining these critical systems to be fully available, resilient and fit for purpose is essential and the Delivery partner must have in-depth knowledge and experience of these systems or similar.
Who the users are and what they need to do
Users include Border Force, Police and wider government agencies to secure UK borders, and detect criminal behaviour.
Early market engagement
Any work that’s already been done
There are currently resources in place on the programme. The projects are a mixture of enhancements to existing systems and technology, upgrades, or technology refresh projects. The team manage these from feasibility, change control, planning, deployment and continuous integration. There is a constant pipeline of projects managed by the team.
Existing team
The Delivery Partner will be working with the Authority’s incumbent development teams (both in house and outsourced specialists), with other areas of the portfolio and programme and with other Delivery Partners. The team is a mixture of specialist programme management, technical architecture, delivery and assurance capability and requires in depth knowledge of Border control systems and architecture.
Current phase
Not applicable

Work setup

Address where the work will take place
The Supplier will be predominantly based at Home Office premises at Apollo House, Croydon, CR9 3RR, but may be required to attend Marsham Street, London, SW1; and other locations as necessary including supplier premises.
Working arrangements
The service will be required to work to standards and practices set by (Government Digital Service) GDS and Home Office Teams. Resources are expected to work as part of existing delivery teams focussed on specific outcomes. The team is expected to be available during standard Home Office working hours. Expenses will conform to Home Office internal policies and will not be payable within the M25. The Delivery Partner is expected to be available during standard working hours, and physically onsite Monday – Friday.
Security clearance
Staff should have active Security Clearance and at least one person cleared to DV level. This will be requested at the assessment stage and the selected supplier must hold Security Check (SC) level clearance when they start work. Current SC can be transferred from another Government department with supporting evidence.

Additional information

Additional terms and conditions
These roles are deemed to be outside the scope of IR35 of the Intermediaries legislation.
The delivery partner will work primarily on-site with teams as required and report to management on site. The supplier is expected to work across the multiple sites as required.
Suppliers will be shortlisted on meeting and providing evidence of essential skills/experience and can start work by the latest start date. The 5 top-scoring suppliers will be taken through to the evaluation stage. Shortlisted suppliers will be evaluated using the technical competence, cultural fit and price using the criteria, weighting and methods published with this requirement.

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Experience developing, assuring and supporting large, secure and highly-available, n-tier architecture based around legacy IBM/Microsoft or similar solution ‘stack’ (including virtualised p-Series servers, multiple IBM WebSphere and 3rd party products).
  • Evidence of supporting, optimising and enhancing large, clustered Oracle databases (more than 20TB and tables with billions of rows) used in transactional, reporting and analytics scenarios.
  • Demonstrate working with aviation and maritime carriers, UK and their system suppliers, to understand business processes and systems, ensuring understanding of UK’s passenger data requirements, and analysis of carrier data.
  • Evidence active participation in international working groups involving governments, aviation carriers, system providers, International Air Transport Association (IATA), International Civil Aviation Organization (ICAO), World Customs Organisation (WCO) and others.
  • Understand issues applying security checks to individuals travelling across borders, including demonstrating a detailed understanding of the passenger carrier industry.
  • Experience in developing, assuring and supporting systems accessed by a broad-base of local/remote geographically distributed users, (1000s), including securing and supporting systems requiring deployment of critical, specialised devices and equipment.
Nice-to-have skills and experience

How suppliers will be evaluated

How many suppliers to evaluate
Proposal criteria
  • Technical competence: Skills and experience 25%
  • Technical capability 20%
  • Governance 5%
  • Working successfully in complex multi Delivery Partner public sector organisations 10%
Cultural fit criteria
  • Proactive one team approach 1.25%
  • Ability to be transparent, flexible and collaboratively work as part of a team with existing delivery partners and services 1.25%
  • Problem resolution 1.25%
  • Knowledge and experience sharing 1.25%
  • Security Clearance Approach to onboarding of SC resources 5%
Payment approach
Time and materials
Assessment methods
  • Written proposal
  • Work history
  • Presentation
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Please would the Home Office be able to confirm whether an incumbent, supporting the existing critical Border Force systems, would be able to deliver these client-side services without compromising their existing role?
The Home Office is tendering for two opportunities in parallel; one for critical systems capability and one for programme/project delivery capability. There would be no reason why one supplier could not successfully provide both services provided they have the capability for this and are successful in being awarded both opportunities. If the question refers to existing suppliers in other areas of the business, then again, we remain open to the functions being covered by existing providers.