Awarded to Keystream Group Limited

Start date: Wednesday 1 August 2018
Value: £200,000
Company size: SME
Camden and Islington NHS Foundation Trust

ICT Support And Resource Services

9 Incomplete applications

5 SME, 4 large

5 Completed applications

5 SME, 0 large

Important dates

Friday 22 June 2018
Deadline for asking questions
Friday 29 June 2018 at 11:59pm GMT
Closing date for applications
Friday 6 July 2018 at 11:59pm GMT


Summary of the work
To have in place the means to provide additional support and services for the ICT Department.
Latest start date
Monday 3 September 2018
Expected contract length
Organisation the work is for
Camden and Islington NHS Foundation Trust
Budget range
Over the term agreed: £200,000

About the work

Why the work is being done
The purpose is to have in place the means to provide additional support and services for the ICT Department. The process will be based on a call off arrangement against a need / requirement – as and when required. Further details are included or can be obtained from Procurement Department at Camden and Islington NHS Foundation Trust.
Problem to be solved
The support and services for ICT will cover all existing services and functions namely:-

 Information Management
• Information Applications – support & development (centralisation)
• Business Intelligence
• Information Analysts
• Information Governance
• Data Warehouse
• Information Governance

 Information Technology
• Infrastructure – Data Centre, Unified Communications
• IT Service Management – Service Desk, Service Support

 Programme & Project Management
• ICT project management
Who the users are and what they need to do
To deliver the service support for the ICT Department
Early market engagement
Any work that’s already been done
Existing team
The successful bidder will be working with the ITC Team as it exists at the Trust. Specific project needs are detailed and available.
Current phase

Work setup

Address where the work will take place
St Pancras Hospital, 4 St Pancras Way, London, NW1 0PE
Working arrangements
In order to deliver the service support for the ICT Department this will require resources with the skills and qualifications as stated in the full specification. However please note, this is not an exhaustive list and additional resources may be required depending on the demand of the ICT Department.

Resources will be required to work on-site.
Security clearance

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
See specification
Nice-to-have skills and experience
See specification

How suppliers will be evaluated

How many suppliers to evaluate
Proposal criteria
See specification
Cultural fit criteria
See specification
Payment approach
Fixed price
Assessment methods
  • Written proposal
  • Work history
  • Reference
  • Presentation
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Could you please provide the specification?
This portal doesn't allow attachments. If a copy of the original specification is required, (and I'd highly recommend it) please contact me at (Head of Procurement) and I will return the specification to you by email.

Thank you.
2. Can the authority please advise on the IR35 status of the roles required?
The resources are to be employed by the potential supplier.