Awarded to Ernst & Young LLP (EY)

Start date: Monday 1 October 2018
Value: £4,000,000
Company size: large
Highways England Company Limited

Data Management and Data Analytics - Business Strategy and Planning Support copy

5 Incomplete applications

3 SME, 2 large

11 Completed applications

4 SME, 7 large

Important dates

Published
Friday 8 June 2018
Deadline for asking questions
Friday 15 June 2018 at 11:59pm GMT
Closing date for applications
Friday 22 June 2018 at 11:59pm GMT

Overview

Summary of the work
Highways England requires data management and data analytics to support the chief data officer.
Latest start date
Friday 24 August 2018
Expected contract length
24 months
Location
West Midlands
Organisation the work is for
Highways England Company Limited
Budget range

About the work

Why the work is being done
To support the delivery of the Road Investment Strategy 1 (RIS 1 - 2015 to 2020) and the HE2020 Transformation Plan preparing Highways England for RIS 2 (2020 to 2025).
RIS 1 - https://www.gov.uk/government/collections/road-investment-strategy
RIS 2 - https://www.gov.uk/government/collections/road-investment-strategy-post-2020
Problem to be solved
Highways England is a fast-paced, constantly evolving enterprise with RIS and RIS2 delivery imperatives managing a diverse supplier base, technology landscape, data architecture.
Understand where data science can add value and analyse data to create compelling evidence-based and actionable data stories to drive improved decisions making.
Data Management- Collection, Processing & improvement; Governance & Assurance; Infonomics; Risk Management; Data literacy & competence; Strategy & business case development;
Data Analytics- - Decision support; descriptive, diagnostic, prognostic, prescriptive & automated
- Data quality measurement
- Emerging trends - block chain, graph DBs, AI & machine learning
Who the users are and what they need to do
As an organisation I need to deliver various programs of work aligned to RIS 1 and RIS 2 to enable better services for the general public and internal users of Highways England.
Early market engagement
None
Any work that’s already been done
Additional information will be provided to the short listed suppliers at the 2nd stage of the procurement, due to the number and variety of programmes and projects within the IT delivery portfolio.

They range from pre-discovery through to beta in the delivery lifecycle.
Existing team
The existing team consists of the Chief Data Officer, and various roles reporting in, including data and records management, information security, and information management.
Current phase
Discovery

Work setup

Address where the work will take place
The Cube
199 Wharfside Street
Birmingham
B1 1RN
Working arrangements
Monday to Friday based in Highways England offices starting work by 9.30am, 7.5 hours per day + lunch time.
There will be a requirement for the people working on this outcome to participate in extended hours support rota depending on the nature of the delivery (this will be discussed in consultation with the supplier).
Estimated time on sites: 70% Birmingham, 20% Bristol, 10% Leeds.
Warranty period (as per framework is 90 days).
Security clearance
All must have BPSS as a minimum. HE may request contractors to become SC cleared during the engagement; however we would be willing to sponsor the SC clearance process at the supplier's expense.

Additional information

Additional terms and conditions
All expenses must be pre-agreed with between the parties and must comply with Highways England Travel and Subsistence Policy.
Vendors are obliged to provide sufficient guarantees to implement technical/organisational measures so processing meets the requirements of GDPR and ensures the protection of the rights of data subjects. For further information please see the Information Commissioner's Office website:https://ico.org.uk/for-organisations/data-protection-reform/overview-of-the-gdpr/.

The initial scope of the requirement is for 1 IT Governance Lead, 1 IT Governance Principal, 1 Senior Business Change Implementor, and 1 Lead Business Change Implementor with the option to increase this during the contract period to support future delivery outcomes.

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Demonstrable experience of delivering strategy and technology planning in large scale programs and projects in organisations responsible for high-risk, safety / mission / business critical services.
  • Demonstrable experience of turning business problems into data design
  • Demonstrable experience in working with multi-skilled, geographically dispersed teams, including supporting and operational staff.
  • Demonstrable experience in being responsible (outcomes focused) for planning and forecasting.
  • Demonstrable experience of creating and implementing data standards, including metadata management
  • Demonstrable experience of analysis, synthesis, verification and validation of data
  • Demonstrable experience in working with agile product management including evolving user stories, creating and grooming product backlogs, managing feature roadmaps, creating acceptance criteria, quality assurance, managing technical debt/bugs/enhancements.
  • Demonstrable experience of data engineering and manipulation
  • Demonstrable experience of implementing and ensuring data governance, including communication
  • Demonstrable experience of communicating between technical and non-technical teams
  • Demonstrable experience of transport domain expertise and strategy
  • Demonstrable experience of applied mathematics, statistics, and scientific practices
  • Demonstrable experience of the data science life cycle, including problem resolution, insight and analysis, programming and build, and service design
  • Demonstrable experience of producing product, delivery and technical roadmaps.
Nice-to-have skills and experience
  • Demonstrable experience in skills and knowledge transfer across procurement and commercial.
  • Demonstrable experience in ability to mobilise at speed.
  • Demonstrable experience of working with matrix-managed multi-disciplinary programme team within the last 12 months.
  • Demonstrable experience of reporting directly to in-post Programme Managers, members of the Senior Leadership Team (or equivalent) and C-level as part of a wider departmental management structure.
  • Demonstrable experience in stakeholder management.
  • Demonstrable experience in quality management.
  • Demonstrable experience in business continuity and ensuring services to continue to be available
  • Demonstrable experience in working as an interface between Technology and the Business, to manage expectations and requirements management

How suppliers will be evaluated

How many suppliers to evaluate
6
Proposal criteria
  • Ability to oversee the delivery of a user centric service based on user needs
  • Team structure - where applicable covering various elements such as team leading, communciating, collaboration, partnering, and how the the team will adapt according to changing priorities
  • Identify risks and dependencies and offer approaches to managing them while developing a service
  • Team members can work with prioritised agile backlog
  • All proposed team members must provide evidence that demonstrates they meet all the cultural fit criteria
  • Experience working delivering at pace with high quality
  • Value for money of the proposed solution
Cultural fit criteria
  • Demonstrable experience in working in an Agile environment, and familiarity with concepts such as working to deliver to user needs, prioritisation of backlogs, retrospectives, and iterative delivery.
  • Demonstrable experience in managing and engaging with a complex multi-regional matrix of stakeholders across many areas within (and external to) a large organisation.
  • Demonstrable experience in knowledge of HM Government standards, compliance / legal / regulatory practices, and delivery approaches
Payment approach
Time and materials
Assessment methods
  • Written proposal
  • Case study
  • Reference
  • Presentation
Evaluation weighting

Technical competence

70%

Cultural fit

10%

Price

20%

Questions asked by suppliers

1. Q1. This task is described in terms of Data Management and Data Analytics requirements, but the roles specified are for IT Governance and Business Change specialists. Could you please confirm whether you are expecting the four specified roles to cover the Data Science skills as well or whether a more balanced team should be proposed.

Q2. Can the authority please confirm if this is within IR35 or outside of IR35?
Q1) Highways England is Looking for 4 specified roles - although there is nothing stopping the supplier recommending a balanced team as well

Q2) This opportunity falls outside of IR35
2. What is the budget for this opportunity?
The budget has not been defined. At this stage focus should be on meeting the requirements. If short-listed, suppliers would be expected to present their proposals to the evaluation panel.
Your written proposal when submitted should include pricing based on the published requirements and criteria.
3. How have you constructed the proposed budget range?
The budget has not been defined. At this stage focus should be on meeting the requirements. If short-listed, suppliers would be expected to present their proposals to the evaluation panel.
Your written proposal when submitted should include pricing based on the published requirements and criteria.
4. Is there an incumbent supplier for this opportunity and how long have they been in place?
There is no incumbent.
5. What contract vehicle was this programme of work previously let under?
This is the first time this programme of work is being let out for tender
6. Where you have mentioned the possibility that the scope of this project could increase, would the budget increase by a similar proportion?
Yes, proportionately.
7. What is your expectation for the day rate for this programme
The opportunity is based on Outcomes, we are expecting for the supplier to approach it from perspective of delivering success. The expectation is that rates are used that comply with the Framework Terms & Conditions and the SFIA rate card.
8. What is the relationship between this opportunity and the other three which have been recently placed on DOS?
This opportunity is mutually exclusive to the other three published opportunities.
9. Is the incumbent a large company or an SME?
There is no incumbent.
10. One of the essential requirements is ‘Demonstrable experience in being responsible (outcomes focused) for planning and forecasting’. Could you clarify the context for this planning and forecasting. E.g. is it project planning and forecasting or planning and forecasting relating to resources, finances, other?
Correct - it is for project planning and forecasting on outcome, resources, financials, etc.
11. Where you have mentioned the possibility that the scope of this project could increase, would the budget increase by a similar proportion?
Amendment to previously answered question as follows:
The scope of work will not increase.
12. What is your expectation for the day rate for this programme?
Amendment to previously answered question as follows: It is up to the supplier which rates are provided. Rates should be reflective of their internal rates and we have not set a cap.
Rates provided should be flexible enough to accommodate a range of work from administrative to executive level.
13. What is the relationship between this opportunity and the other three which have been recently placed on DOS?
Amendment to previously answered question: This package of work procures the data related capability for the Information Technology directorate.
14. How have you constructed the proposed budget range?
Amendment to previously answered question: The budget range is 0-4 £million subject to internal approvals.
15. The summary requirement is for ‘data management and data analytics to support the chief data officer’ yet the initial resources required (IT Governance Lead, IT Governance Principal, Senior Business Change Implementor, Lead Business Change Implementor) appear to be outside of the data and analytics subject matter. Can you elaborate please.
Amendment to previously answered question: This is a copy & paste error.
16. In the Additional information section you state: “The initial scope of the requirement is for 1 IT Governance Lead, 1 IT Governance Principal, 1 Senior Business Change Implementor, and 1 Lead Business Change Implementor with the option to increase this during the contract period to support future delivery outcomes.” We note this is the same as for DOS2 - 7008 - Digital, Data & Technology Transformation HE 2020 Programme (Strategy & Commercial). Can you confirm that this is correct and that these are different opportunities?
Amendment to previously answered question: This is a Copy & Paste error.
17. Q1. This task is described in terms of Data Management and Data Analytics requirements, but the roles specified are for IT Governance and Business Change specialists. Could you please confirm whether you are expecting the four specified roles to cover the Data Science skills as well or whether a more balanced team should be proposed. Q2. Can the authority please confirm if this is within IR35 or outside of IR35?
Amendment to previously answered question: This is a copy & paste error.
18. What is the budget for this opportunity?
Amendment to previously answered question: The budget range is between £0-4 million subject to internal approval.
19. Hello, this is a three part question: Part 1: 1. Could you kindly advise the key skill-sets required by the IT Governance roles. 2. Do you envisage the IT Governance lead to drive the data/IT/digital strategy and Target Operating Model?
Q1 - IT governance roles were a copy and paste error. Skills required are defined in skills section

Q2 - The supplier will be expected to undertake a range of tasts which include but not limited to data, IT, TOM etc
20. Part two: 1. Could you clarify if the 4 resources are to set up further programmes to be procured separately? 2. Does winning this work exclude the winning supplier from bidding on future work associated with this programme? or will the winning supplier be expected to expand their resources to support any emerging programmes resulting from the Business Strategy and Planning work? 3. Is this work at a preliminary stage that will help shape future investment - i.e. support procurement for any following short/ medium term work, or will the roles support only existing fully funded work?
Q1 - the 4 resources listed have been published in error

Q2 - Kelly - we need commercial to answer

Q3 - This work will help shape future investment
21. Part Three: 1. Could the same supplier apply for all 4 HE opportunities currently published under DOS?
Yes.
22. Can we please have some guidance on what you mean by Quality Management? - Are the resources mentioned expected to be a secondment? - Can we confirm no CVs are required? - Can we confirm no rates/fees are required? - Can we ask what they expect the responses to look like/the process to require at the next stage of procurement? - Do they have any timeframes/limits for the examples we are to include (it mentions 12 months on some but not all)? - Can we submit additional materials/information other than that in the 100 words?
Q1 Please see ISO9001 & ISO8000 P150
Q2 These are existing full time roles.
Q3 CVs are not required at initial short list stage but may be required later.
Q4 If the supplier is shortlisted they will be required to include a pricing structure with their written proposal.
Q5 6 suppliers will be shortlisted and will be required to provide a presentation along with written proposal and work history etc.
Q6 the expected contract term is 24 months
Q7 The initial shortlist stage is limited to 100 words per criteria No further additional materials or information may be provided.
23. Does winning this work exclude the winning supplier from bidding on future work associated with this programme? or will the winning supplier be expected to expand their resources to support any emerging programmes resulting from the Business Strategy and Planning work
Further clarification re this previously received question: Winning this work does not exclude the supplier from bidding for any future work associated with this programme. However, any potential conflict of interest will need to be managed by the suppler and will need to be notified to Highways England.